Is it real?
Yes. Exemption reinstated (2014-05-15). Per the IRS revocation list. Latest filing on record: FY2024.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Who runs it and what they're paid
1 person listed on the 990-EZ.
Compensation history total reportable pay by year · 4 named individuals · 990-EZ Part IV
| Name | FY2023 | FY2020 |
|---|---|---|
| Rob Seaver | $150,000 | — |
| Joe Laskowski | $100,000 | — |
| Stuart Discount | — | $66,092 |
| Christine Haerich | — | $42,594 |
Total reportable compensation (Form 990-EZ Part IV column (c) / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
See Professional Association for Customer executive salaries →Programs and updates
Advances companies that engage customers through contact centers and omni-channel communication.
Questions for Professional Association for Customer
Your first name shows with your question. Professional Association for Customer answers here, for everyone.
The professional association for customer engagement self regulatory organization (pace-sro), a division of pace, incorproates aspects of governmental regulations and consumer protection rules for contact centers.
Form 990-EZ Part III, lines 28–30, FY2023. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 22-2582290) · Dispute this lineThe members of professional association for customer engagement, inc. (pace) include the call centers, trainers, consultans, and equipment suppliers that initiate, faciliatate, and generate telephone, internet and email sales.
Form 990-EZ Part III, lines 28–30, FY2023. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 22-2582290) · Dispute this lineDuring the year, pace held over multiple events for the benefit of its members. These events further the association's objective of providing education and networking opportunities and continuing to improve the overall health of the contact center channel.
Form 990-EZ Part III, lines 28–30, FY2023. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 22-2582290) · Dispute this lineBy the numbers
The FY2024 990-EZ, line by line.
Download 990
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2024 Latest ViewingFiled with the IRS Aug 12, 2025 | 990 PDF | ||||
| FY2023Filed with the IRS Sep 12, 2024 | $1.4M | $1.7M | −$295K | −$452K | 990 PDF |
| FY2022 | Not on file | ||||
| FY2021Filed with the IRS Nov 9, 2022 | $697K | $599K | $98K | $190K | 990 PDF |
| FY2020Filed with the IRS Jul 19, 2021 | $826K | $713K | $113K | $92K | 990 PDF |
Schedules filed Part IV
Form 990 e-file FY2024 from the IRS (about our sources) · Classification, formation year and address from the IRS Business Master File
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