Encore Community Services is dedicated to providing comprehensive care and support to older adults in the clinton, times square, and midtown communities, as well as any elderly individuals who seek assistance. Our mission is to serve those who are vulnerable, frail, experiencing homelessness, homebound, or facing social isolation. We strive to meet their daily needs, enabling them to live independently with dignity in a safe, non-institutional, and compassionate environment. Through a commitment to nurturing, respect, and empowerment, Encore enhances the quality of life for older adults, ensuring they remain connected to the Community and receive the care they deserve.

501(c)(3) charity; gifts are tax-deductible.
81¢ of each $1 spent went to programs.
$497K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $229K a year · 2% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
81%
of spending
Looks good: 81% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$497K
to officers and key staff · 8% of spending
Looks good: pay to officers and key staff is 8% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Plus $1.2M in investments, Pt X · Ln 11–13
Fine: 0.9 months of spending in cash, plus $1.2M in investments.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
17
named funders · $1.7M
Looks good: 17 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$554K
17% of total assets
Looks good: liabilities are 17% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 12 voting members
Looks good: 12 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$7.1M
+5% vs prior year
Spent
$6.6M
To programs
81%
Net assets
$2.8M
By yearFY2020–FY2025
Revenue
$7.1M
FY2021▲ +5%
Tap a bar for its year
Revenue by fiscal year
FY2020$6.8M
FY2021$7.1M
FY2022$19.0M
FY2023$9.6M
FY2024$8.9M
FY2025$13.5M
Expenses
$6.6M
FY2021▲ +6%
Tap a bar for its year
Expenses by fiscal year
FY2020$6.2M
FY2021$6.6M
FY2022$17.8M
FY2023$10.2M
FY2024$9.4M
FY2025$13.3M
Net assets
$2.8M
FY2021▲ +23%
Tap a bar for its year
Net assets by fiscal year
FY2020$2.2M
FY2021$2.8M
FY2022$3.9M
FY2023$3.4M
FY2024$3.1M
FY2025$3.5M

From the FY2021 Form 990 (year ending June 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Mar 1982.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

81 cents of each dollar spent went to programs.

Program services 81% · $5.3M Management & general 16% · $1.0M Fundraising 3% · $218K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

19 people listed on the 990; $497K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
Executive Dir.
$178,815Pt VII · Sec A
$152,582Pt VII · Sec A
Director of Dev.
$99,896Pt VII · Sec A
Secretary
$65,411Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
Director
$0Pt VII · Sec A

Jeremy Kaplan’s $232K as Executive Director is at the 57th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Jeremy Kaplan$231,687$182,727$191,669$169,667$178,815$172,695
Judith Castillo$184,424$140,083$157,709$151,818$152,582$89,682
Kenneth Cox$163,315$146,813————
Sandra Christian$152,116—————
Gigi Verkaik—$103,851$117,121$111,723$99,896—
Shahila Stephens———$114,012——
Rosemarie Pinks$106,304—————
Sonal Shah—————$90,050

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Enhances quality of life for older adults through programs and services.

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Provided by the organization

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3 programs · $5.2M · in their own filed words · FY2020
01

Home Delivered Meals Programs

Home Delivered Meals Programs provides homebound seniors in community districts 4,5, and 7 with a daily meal, seven days a week.

$3.7Mprogram expense
02

Senior Center Programs

Senior Wellness Programs provide a variety of supplemental and support services to older New Yorkers that are vital to maintaining an elderly person's independence in the community. These programs include arts, educational, and recreational activities, shop and escort; Friendly Visiting Program; telephone assurance and case management…

$965Kprogram expense
03

Mental Health Program

Mental Health Program provides on-site counseling and an integrated system of supportive care for Encore 49 residents that are diagnosed with a mental illness in order to live successfully in the community. this program is supported primarily by a grant from the New York City Department of Health and Mental Hygiene.

$514Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
See all 17 funders →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$7.1M
Ln 12
Gifts and grantsLn 1h$7.1M
Other incomeLn 4–11$9K
Investment incomeLn 3$3K
Money outPt IX
$6.6M
Ln 25
Programscol B$5.3M
Managementcol C$1.0M
Fundraisingcol D$218K
Owns and owesPt X
$2.8M
net assets · Ln 32
Cash and savingsLn 1–2$504K
Total assetsLn 16$3.3M
LiabilitiesLn 26$554K
PeoplePt VI, VII
19
listed · VII A
PaidVII A4
Voting boardVI 1a12
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$7.1M
Government grantsLn 1e$6.0M
Fundraising eventsLn 1c$213K
Investment incomeLn 3$3K
Other incomeLn 4–11$9K
Gains on assetsLn 7$0
Total revenueLn 12$7.1M
Assets in detailPt X, end of year
CashLn 1$504K
SavingsLn 2$0
Cash and savings togetherLn 1–2$504K
InvestmentsLn 11–13$1.2M
Land, buildings, equipmentLn 10c$94K
Other assetsLn 15$833K
Total assetsLn 16$3.3M
LiabilitiesLn 26$554K
Net assetsLn 32$2.8M
OperationsPt I, VI
EmployeesI 5116
VolunteersI 66,000
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13No
Records policyVI 14No
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$1.8M$504K
InvestmentsLn 11–13$1.2M
Land, buildings, equipmentLn 10c$37K$94K
Total assetsLn 16$3.6M$3.3M
LiabilitiesLn 26$1.4M$554K
Net assetsLn 32$2.2M$2.8M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$0
Grants to domestic individualsLn 2$1.4M$1.4M
Grants and assistance to foreign recipientsLn 3$0
Benefits paid to or for membersLn 4$0
Pay of current officers, directors and key staffLn 5$507K$83K$305K$118K
Pay of disqualified personsLn 6$0
Other salaries and wagesLn 7$2.5M$2.1M$306K$30K
Pension plan contributionsLn 8$57K$53K$2K$3K
Other employee benefitsLn 9$254K$221K$28K$6K
Payroll taxesLn 10$256K$194K$48K$13K
Management feesLn 11a$0
Legal feesLn 11b$11K$11K
Accounting feesLn 11c$0
Lobbying feesLn 11d$0
Professional fundraising feesLn 11e$0
Investment management feesLn 11f$0
Other fees for servicesLn 11g$336K$138K$195K$3K
Advertising and promotionLn 12$0
Office expensesLn 13$195K$152K$21K$21K
Information technologyLn 14$81K$60K$21K$144
RoyaltiesLn 15$0
OccupancyLn 16$197K$167K$29K
TravelLn 17$22K$15K$6K$1K
Travel and entertainment for public officialsLn 18$0
Conferences, conventions and meetingsLn 19$18K$2K$2K$14K
InterestLn 20$0
Payments to affiliatesLn 21$0
Depreciation, depletion and amortizationLn 22$22K$6K$16K
InsuranceLn 23$103K$87K$15K$1K
Other expenses (24a–d)Ln 24$594K$569K$20K$6K
All other expensesLn 24e$107K$96K$9K$1K
Total functional expensesLn 25$6.6M$5.3M$1.0M$218K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $13.5M$13.3M$198K$3.5M 990 PDF
FY2024 $8.9M$9.4M−$507K$3.1M 990 PDF
FY2023 $9.6M$10.2M−$604K$3.4M 990 PDF
FY2022 $19.0M$17.8M$1.2M$3.9M 990 PDF
FY2021 Viewing $7.1M$6.6M$517K$2.8M 990 PDF
FY2020 $6.8M$6.2M$595K$2.2M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2021 990 (6 parts)
Part I · Summary $7,117,456 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $6,845,115$7,106,062
I-9 Program service revenue$0
I-10 Investment incomePrior year −$28,551$2,503
I-11 Other revenuePrior year −$14,302$8,891
I-12 Total revenuePrior year $6,802,262$7,117,456
I-13 Grants and similar amounts paidPrior year $984,843$1,377,788
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $2,972,123$3,538,380
I-16a Professional fundraising feesPrior year $3,000$0
I-17 Other expensesPrior year $2,247,313$1,684,518
I-18 Total expensesPrior year $6,207,279$6,600,686
I-19 Revenue less expensesPrior year $594,983$516,770
Part VI · Governance 12 of 12 board members independent, 2 to look at
VI-1a Voting members of the governing body12
VI-1b Independent voting members12
VI-13 Written whistleblower policyNo
VI-14 Document retention and destruction policyNo
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $7,117,456 across 11 lines filed
VIII-1c Fundraising events$213,403
VIII-1e Government grants$5,982,967
VIII-1f All other contributions, gifts and grants$909,692
VIII-1h Total contributions, gifts and grants$7,106,062
VIII-3 Investment incomeExcluded from tax $2,503$2,503
VIII-5 Royalties$0
VIII-6 Net rental income or loss$0
VIII-7 Net gain or loss on sales of assets$0
VIII-8 Net income from fundraising events$0
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $8,891$8,891
VIII-12 Total revenueExcluded from tax $11,394$7,117,456
Part IX · Statement of functional expenses $6,600,686 across 31 lines filed
IX-1 Grants to domestic organizations$0
IX-2 Grants to domestic individualsPrograms $1,377,788$1,377,788
IX-3 Grants and assistance to foreign recipients$0
IX-4 Benefits paid to or for members$0
IX-5 Pay of current officers, directors and key staffPrograms $83,438 · Management $305,391 · Fundraising $118,382$507,211
IX-6 Pay of disqualified persons$0
IX-7 Other salaries and wagesPrograms $2,128,185 · Management $306,285 · Fundraising $29,672$2,464,142
IX-8 Pension plan contributionsPrograms $52,938 · Management $1,502 · Fundraising $2,633$57,073
IX-9 Other employee benefitsPrograms $220,836 · Management $27,831 · Fundraising $5,543$254,210
IX-10 Payroll taxesPrograms $194,081 · Management $48,400 · Fundraising $13,263$255,744
IX-11a Management fees$0
IX-11b Legal feesManagement $10,924$10,924
IX-11c Accounting fees$0
IX-11d Lobbying fees$0
IX-11f Investment management fees$0
IX-11g Other fees for servicesPrograms $138,362 · Management $194,697 · Fundraising $3,430$336,489
IX-12 Advertising and promotion$0
IX-13 Office expensesPrograms $151,991 · Management $21,475 · Fundraising $21,057$194,523
IX-14 Information technologyPrograms $59,628 · Management $20,753 · Fundraising $144$80,525
IX-15 Royalties$0
IX-16 OccupancyPrograms $167,266 · Management $29,488$196,754
IX-17 TravelPrograms $14,642 · Management $6,000 · Fundraising $1,275$21,917
IX-18 Travel and entertainment for public officials$0
IX-19 Conferences, conventions and meetingsPrograms $1,731 · Management $1,549 · Fundraising $14,301$17,581
IX-20 Interest$0
IX-21 Payments to affiliates$0
IX-22 Depreciation, depletion and amortizationPrograms $5,528 · Management $15,977$21,505
IX-23 InsurancePrograms $86,583 · Management $15,492 · Fundraising $1,264$103,339
IX-24 Other expenses (24a–d)Programs $568,933 · Management $19,884 · Fundraising $5,533$594,350
IX-24e All other expensesPrograms $95,772 · Management $9,495 · Fundraising $1,344$106,611
IX-25 Total functional expensesPrograms $5,347,702 · Management $1,035,143 · Fundraising $217,841$6,600,686
Part X · Balance sheet $3,317,004 assets, 20 lines filed
X-1 Cash, non-interest-bearingStart of year $594,780$504,349
X-2 Savings and temporary cash investmentsStart of year $1,189,686$0
X-3 Pledges and grants receivableStart of year $1,112,535$678,972
X-4 Accounts receivableStart of year $109,969$0
X-8 Inventories for sale or use$0
X-9 Prepaid expenses and deferred chargesStart of year $19,913$21,587
X-10c Land, buildings and equipment, netStart of year $36,855$93,845
X-11 Publicly traded securities$1,184,823
X-12 Other securities$0
X-13 Program-related investments$0
X-14 Intangible assets$0
X-15 Other assetsStart of year $530,948$833,428
X-16 Total assetsStart of year $3,594,686$3,317,004
X-17 Accounts payable and accrued expensesStart of year $467,870$512,797
X-18 Grants payableStart of year $193,494$41,644
X-26 Total liabilitiesStart of year $1,353,605$554,441
X-27 Net assets without donor restrictionsStart of year $1,561,639$2,106,002
X-28 Net assets with donor restrictionsStart of year $679,442$656,561
X-32 Total net assets or fund balancesStart of year $2,241,081$2,762,563
X-33 Total liabilities and net assetsStart of year $3,594,686$3,317,004
Part XI · Reconciliation of net assets $2,762,563 net assets at year end
XI-1 Total revenue$7,117,456
XI-2 Total expenses$6,600,686
XI-3 Revenue less expenses$516,770
XI-4 Net assets at start of year$2,241,081
XI-5 Net unrealized gains (losses) on investments$4,712
XI-10 Net assets at end of year$2,762,563

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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