To be the trusted leader in improving lives and communities through human connection and innovation

501(c)(3) charity; gifts are tax-deductible.
85¢ of each $1 spent went to programs.
$1.2M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $1.6M a year · 3% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
85%
of spending
Looks good: 85% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.2M
to officers and key staff · 3% of spending
Looks good: pay to officers and key staff is 3% of spending; 15% or less.
Pt VII · Sec A
2 mo
of spending, in cash
Fine: 2.3 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
6
named funders · $5.2M
Looks good: 6 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$4.4M
34% of total assets
Looks good: liabilities are 34% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 12 voting members
Looks good: 12 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$34.6M
+46% vs prior year
Spent
$33.7M
To programs
85%
Net assets
$8.5M
By yearFY2020–FY2025
Revenue
$34.6M
FY2021▲ +46%
Tap a bar for its year
Revenue by fiscal year
FY2020$23.6M
FY2021$34.6M
FY2022$42.2M
FY2023$62.3M
FY2024$65.2M
FY2025$91.6M
Expenses
$33.7M
FY2021▲ +53%
Tap a bar for its year
Expenses by fiscal year
FY2020$22.0M
FY2021$33.7M
FY2022$41.8M
FY2023$60.6M
FY2024$64.5M
FY2025$87.3M
Net assets
$8.5M
FY2021▲ +12%
Tap a bar for its year
Net assets by fiscal year
FY2020$7.6M
FY2021$8.5M
FY2022$8.7M
FY2023$10.6M
FY2024$11.4M
FY2025$15.7M

From the FY2021 Form 990 (year ending September 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Nov 2008.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

85 cents of each dollar spent went to programs.

Program services 85% · $28.7M Management & general 15% · $4.9M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

22 people listed on the 990; $1.2M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
$223,427Pt VII · Sec A
$183,555Pt VII · Sec A
$164,211Pt VII · Sec A
Contact Center Director
$138,005Pt VII · Sec A
IT Director
$123,326Pt VII · Sec A
Project Management Director
$122,893Pt VII · Sec A
Smi Eligbility Clinical Operations Manager
$112,797Pt VII · Sec A
$105,825Pt VII · Sec A

Justin Nicholas Chase’s $332K as Chief Executive Officer is at the 71st percentile of top reported officer pay among 746 $10–100M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Justin Chase——$399,355$265,787$223,427$201,372
Justin Nicholas Chase$332,394$385,907————
Andrew Young Erwin$331,453$272,279————
Andrew Erwin——$284,302$198,810$183,555$149,386
Thomas Mark Matenaer$271,068$246,057————
Mark Daniel Griffiths$256,643$237,020————
Monica Snyder Thru Sept 2022——$251,577———
Thomas Matenaer——$245,295$176,283$105,825—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects communities with services and resources, offering crisis support and empowering transformation.

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Provided by the organization

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3 programs · $26.4M · in their own filed words · FY2020
01

2-1-1 arizona transforms lives by linking individuals and families to vital community services. Throughout arizona, 2-1-1 fulfills service requests and referrals for health and human services through their call center and website.

$14.2Mprogram expense
02

Call Center

The call center and warm line received 406,178 calls during the fiscal year ended september 30, 2021. Trained crisis intervention specialists are available around the clock, every day of the year to provide triage and support services.

$8.4Mprogram expense
03

Eligibility Care Services

Solari administers the seriously mental ill eligibilty determination program across arizona by evaluating whether applicants meet diagnostic and functional criteria to receive comprehensive community based mental health care.

$3.8Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 6 funders →
Grants paid · 14 grants · $2.5M · 2020–2023
Crisis Preparation and RecoveryFY2021$190,790
Family Involvement CenterAZ · FY2021$98,956
Recovery Innovations INCAZ · FY2021$78,258
La Frontera Center INCAZ · FY2021$45,707
West Yavapai Guidance ClinicAZ · FY2021$24,587
Crisis Preparation and RecoveryFY2020$559,018
Family Involvement CenterAZ · FY2020$248,540
Recovery Innovations INCAZ · FY2020$150,588
La Frontera Center INCAZ · FY2020$128,655
West Yavapai Guidance ClinicAZ · FY2020$37,954

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$34.6M
Ln 12
Fees for servicesLn 2g$30.8M
Gifts and grantsLn 1h$3.8M
Investment incomeLn 3$284
Money outPt IX
$33.7M
Ln 25
Programscol B$28.7M
Managementcol C$4.9M
Owns and owesPt X
$8.5M
net assets · Ln 32
Cash and savingsLn 1–2$6.5M
Total assetsLn 16$12.9M
LiabilitiesLn 26$4.4M
PeoplePt VI, VII
22
listed · VII A
PaidVII A8
Voting boardVI 1a12
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$3.8M
Government grantsLn 1e$3.3M
Fees for servicesLn 2g$30.8M
Investment incomeLn 3$284
Total revenueLn 12$34.6M
Assets in detailPt X, end of year
CashLn 1$6.5M
SavingsLn 2$0
Cash and savings togetherLn 1–2$6.5M
Land, buildings, equipmentLn 10c$2.0M
Other assetsLn 15$391K
Total assetsLn 16$12.9M
LiabilitiesLn 26$4.4M
Net assetsLn 32$8.5M
OperationsPt I, VI
EmployeesI 51,067
VolunteersI 614
Fiscal year endsHeaderSeptember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$5.2M$6.5M
Land, buildings, equipmentLn 10c$1.6M$2.0M
Total assetsLn 16$10.2M$12.9M
LiabilitiesLn 26$2.6M$4.4M
Net assetsLn 32$7.6M$8.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$1.4M$1.4M
Pay of current officers, directors and key staffLn 5$623K$623K
Other salaries and wagesLn 7$19.0M$17.2M$1.8M
Pension plan contributionsLn 8$416K$389K$27K
Other employee benefitsLn 9$2.1M$2.0M$192K
Payroll taxesLn 10$1.4M$1.3M$164K
Legal feesLn 11b$126K$1K$125K
Accounting feesLn 11c$36K$36K
Other fees for servicesLn 11g$249K$232K$17K
Advertising and promotionLn 12$754K$526K$228K
Office expensesLn 13$76K$17K$59K
Information technologyLn 14$2.7M$2.2M$506K
OccupancyLn 16$1.7M$1.4M$256K
TravelLn 17$49K$42K$7K
Conferences, conventions and meetingsLn 19$27K$6K$21K
Depreciation, depletion and amortizationLn 22$868K$367K$501K
InsuranceLn 23$121K$39K$82K
Other expenses (24a–d)Ln 24$1.9M$1.6M$308K
Total functional expensesLn 25$33.7M$28.7M$4.9M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $91.6M$87.3M$4.3M$15.7M 990 PDF
FY2024 $65.2M$64.5M$641K$11.4M 990 PDF
FY2023 $62.3M$60.6M$1.7M$10.6M 990 PDF
FY2022 $42.2M$41.8M$381K$8.7M 990 PDF
FY2021 Viewing $34.6M$33.7M$901K$8.5M 990 PDF
FY2020 $23.6M$22.0M$1.6M$7.6M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2021 990 (6 parts)
Part I · Summary $34,568,899 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,541,945$3,818,129
I-9 Program service revenuePrior year $22,023,469$30,750,486
I-10 Investment incomePrior year $4,264$284
I-11 Other revenuePrior year $45,078$0
I-12 Total revenuePrior year $23,614,756$34,568,899
I-13 Grants and similar amounts paidPrior year $0$1,441,032
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $15,862,250$23,616,572
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $6,165,381$8,610,400
I-18 Total expensesPrior year $22,027,631$33,668,004
I-19 Revenue less expensesPrior year $1,587,125$900,895
Part VI · Governance 12 of 12 board members independent, no flags
VI-1a Voting members of the governing body12
VI-1b Independent voting members12
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $34,568,899 across 7 lines filed
Lines not itemized here account for $1,225,070 of total revenue; see the IRS return.
VIII-1a Federated campaigns$150,000
VIII-1e Government grants$3,291,996
VIII-1f All other contributions, gifts and grants$376,133
VIII-1h Total contributions, gifts and grants$3,818,129
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $29,525,416$29,525,416
VIII-3 Investment incomeExcluded from tax $284$284
VIII-12 Total revenueRelated to mission $30,750,486 · Unrelated business $0 · Excluded from tax $284$34,568,899
Part IX · Statement of functional expenses $33,668,004 across 18 lines filed
IX-1 Grants to domestic organizationsPrograms $1,441,032$1,441,032
IX-5 Pay of current officers, directors and key staffManagement $622,769$622,769
IX-7 Other salaries and wagesPrograms $17,227,654 · Management $1,778,226$19,005,880
IX-8 Pension plan contributionsPrograms $389,032 · Management $26,809$415,841
IX-9 Other employee benefitsPrograms $1,951,689 · Management $192,040$2,143,729
IX-10 Payroll taxesPrograms $1,264,164 · Management $164,189$1,428,353
IX-11b Legal feesPrograms $1,450 · Management $124,777$126,227
IX-11c Accounting feesManagement $35,662$35,662
IX-11g Other fees for servicesPrograms $231,834 · Management $16,849$248,683
IX-12 Advertising and promotionPrograms $526,092 · Management $227,786$753,878
IX-13 Office expensesPrograms $16,861 · Management $58,798$75,659
IX-14 Information technologyPrograms $2,190,258 · Management $505,799$2,696,057
IX-16 OccupancyPrograms $1,415,214 · Management $255,743$1,670,957
IX-17 TravelPrograms $41,710 · Management $7,239$48,949
IX-19 Conferences, conventions and meetingsPrograms $5,663 · Management $21,347$27,010
IX-22 Depreciation, depletion and amortizationPrograms $366,824 · Management $500,963$867,787
IX-23 InsurancePrograms $39,299 · Management $81,504$120,803
IX-24 Other expenses (24a–d)Programs $1,630,454 · Management $308,274$1,938,728
IX-25 Total functional expensesPrograms $28,739,230 · Management $4,928,774 · Fundraising $0$33,668,004
Part X · Balance sheet $12,907,993 assets, 16 lines filed
X-1 Cash, non-interest-bearingStart of year $4,494,273$6,530,158
X-2 Savings and temporary cash investmentsStart of year $657,623$0
X-3 Pledges and grants receivableStart of year $90,000$112,500
X-4 Accounts receivableStart of year $2,328,851$3,132,077
X-9 Prepaid expenses and deferred chargesStart of year $614,790$722,458
X-10c Land, buildings and equipment, netStart of year $1,639,052$2,019,763
X-15 Other assetsStart of year $404,461$391,037
X-16 Total assetsStart of year $10,229,050$12,907,993
X-17 Accounts payable and accrued expensesStart of year $2,066,570$3,690,986
X-19 Deferred revenueStart of year $418,437$477,349
X-25 Other liabilitiesStart of year $123,910$218,630
X-26 Total liabilitiesStart of year $2,608,917$4,386,965
X-27 Net assets without donor restrictionsStart of year $7,491,965$8,315,298
X-28 Net assets with donor restrictionsStart of year $128,168$205,730
X-32 Total net assets or fund balancesStart of year $7,620,133$8,521,028
X-33 Total liabilities and net assetsStart of year $10,229,050$12,907,993
Part XI · Reconciliation of net assets $8,521,028 net assets at year end
XI-1 Total revenue$34,568,899
XI-2 Total expenses$33,668,004
XI-3 Revenue less expenses$900,895
XI-4 Net assets at start of year$7,620,133
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$8,521,028

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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