To be the trusted leader in improving lives and communities through human connection and innovation

501(c)(3) charity; gifts are tax-deductible.
83¢ of each $1 spent went to programs.
$1.3M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $1.6M a year · 3% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
83%
of spending
Looks good: 83% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.3M
to officers and key staff · 6% of spending
Looks good: pay to officers and key staff is 6% of spending; 15% or less.
Pt VII · Sec A
3 mo
of spending, in cash
Fine: 2.8 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
6
named funders · $5.2M
Looks good: 6 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$2.6M
26% of total assets
Looks good: liabilities are 26% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 12 voting members
Looks good: 12 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$23.6M
Spent
$22.0M
To programs
83%
Net assets
$7.6M
By yearFY2020–FY2025
Revenue
$23.6M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$23.6M
FY2021$34.6M
FY2022$42.2M
FY2023$62.3M
FY2024$65.2M
FY2025$91.6M
Expenses
$22.0M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$22.0M
FY2021$33.7M
FY2022$41.8M
FY2023$60.6M
FY2024$64.5M
FY2025$87.3M
Net assets
$7.6M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$7.6M
FY2021$8.5M
FY2022$8.7M
FY2023$10.6M
FY2024$11.4M
FY2025$15.7M

From the FY2020 Form 990 (year ending September 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Nov 2008.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

83 cents of each dollar spent went to programs.

Program services 83% · $18.4M Management & general 17% · $3.7M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

22 people listed on the 990; $1.3M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
$205,390Pt VII · Sec A
$201,372Pt VII · Sec A
$149,386Pt VII · Sec A
$139,790Pt VII · Sec A
CFO (thru 1/2020)
$134,605Pt VII · Sec A
Cxo (thru 1/2020)
$132,861Pt VII · Sec A
IT Director
$115,125Pt VII · Sec A
Contact Center Director
$109,198Pt VII · Sec A

Justin Nicholas Chase’s $332K as Chief Executive Officer is at the 71st percentile of top reported officer pay among 746 $10–100M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Justin Chase——$399,355$265,787$223,427$201,372
Justin Nicholas Chase$332,394$385,907————
Andrew Young Erwin$331,453$272,279————
Andrew Erwin——$284,302$198,810$183,555$149,386
Thomas Mark Matenaer$271,068$246,057————
Mark Daniel Griffiths$256,643$237,020————
Monica Snyder Thru Sept 2022——$251,577———
Thomas Matenaer——$245,295$176,283$105,825—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects communities with services and resources, offering crisis support and empowering transformation.

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Provided by the organization

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3 programs · $16.3M · in their own filed words · FY2019
01

Call Center

The call center and warm line received 394,382 calls during the fiscal year ended september 30, 2020. Trained crisis intervention specialists are available around the clock, every day of the year to provide triage and support services.

$9.9Mprogram expense
02

Eligibility Care Services

Solari administers the seriously mental ill eligibilty determination program across arizona by evaluating whether applicants meet diagnostic and functional criteria to receive comprehensive community based mental health care.

$3.9Mprogram expense
03

2-1-1 arizona transforms lives by linking individuals and families to vital community services. Throughout arizona, 2-1-1 fulfills service requests and referrals for health and human services through their call center and website.

$2.5Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 6 funders →
Grants paid · 14 grants · $2.5M · 2020–2023
Crisis Preparation and RecoveryFY2021$190,790
Family Involvement CenterAZ · FY2021$98,956
Recovery Innovations INCAZ · FY2021$78,258
La Frontera Center INCAZ · FY2021$45,707
West Yavapai Guidance ClinicAZ · FY2021$24,587
Crisis Preparation and RecoveryFY2020$559,018
Family Involvement CenterAZ · FY2020$248,540
Recovery Innovations INCAZ · FY2020$150,588
La Frontera Center INCAZ · FY2020$128,655
West Yavapai Guidance ClinicAZ · FY2020$37,954

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$23.6M
Ln 12
Fees for servicesLn 2g$22.0M
Gifts and grantsLn 1h$1.5M
Other incomeLn 4–11$45K
Money outPt IX
$22.0M
Ln 25
Programscol B$18.4M
Managementcol C$3.7M
Owns and owesPt X
$7.6M
net assets · Ln 32
Cash and savingsLn 1–2$5.2M
Total assetsLn 16$10.2M
LiabilitiesLn 26$2.6M
PeoplePt VI, VII
22
listed · VII A
PaidVII A9
Voting boardVI 1a12
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$1.5M
Government grantsLn 1e$646K
Fees for servicesLn 2g$22.0M
Investment incomeLn 3$4K
Other incomeLn 4–11$45K
Total revenueLn 12$23.6M
Assets in detailPt X, end of year
CashLn 1$4.5M
SavingsLn 2$658K
Cash and savings togetherLn 1–2$5.2M
Land, buildings, equipmentLn 10c$1.6M
Other assetsLn 15$404K
Total assetsLn 16$10.2M
LiabilitiesLn 26$2.6M
Net assetsLn 32$7.6M
OperationsPt I, VI
EmployeesI 51,067
VolunteersI 614
Fiscal year endsHeaderSeptember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$4.7M$5.2M
Land, buildings, equipmentLn 10c$1.1M$1.6M
Total assetsLn 16$7.5M$10.2M
LiabilitiesLn 26$1.5M$2.6M
Net assetsLn 32$6.0M$7.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$743K$121K$622K
Other salaries and wagesLn 7$12.4M$11.3M$1.1M
Pension plan contributionsLn 8$278K$262K$16K
Other employee benefitsLn 9$1.5M$1.4M$133K
Payroll taxesLn 10$942K$828K$114K
Legal feesLn 11b$125K$27K$98K
Accounting feesLn 11c$62K$62K
Other fees for servicesLn 11g$725K$717K$8K
Advertising and promotionLn 12$328K$254K$75K
Office expensesLn 13$63K$22K$41K
Information technologyLn 14$2.1M$1.6M$492K
OccupancyLn 16$1.4M$928K$511K
TravelLn 17$70K$56K$14K
Conferences, conventions and meetingsLn 19$13K$7K$5K
Depreciation, depletion and amortizationLn 22$499K$370K$129K
InsuranceLn 23$110K$70K$39K
Other expenses (24a–d)Ln 24$617K$387K$230K
Total functional expensesLn 25$22.0M$18.4M$3.7M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $91.6M$87.3M$4.3M$15.7M 990 PDF
FY2024 $65.2M$64.5M$641K$11.4M 990 PDF
FY2023 $62.3M$60.6M$1.7M$10.6M 990 PDF
FY2022 $42.2M$41.8M$381K$8.7M 990 PDF
FY2021 $34.6M$33.7M$901K$8.5M 990 PDF
FY2020 Viewing $23.6M$22.0M$1.6M$7.6M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $23,614,756 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,487,941$1,541,945
I-9 Program service revenuePrior year $15,550,987$22,023,469
I-10 Investment incomePrior year $13,248$4,264
I-11 Other revenuePrior year $46,643$45,078
I-12 Total revenuePrior year $17,098,819$23,614,756
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $12,826,262$15,862,250
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $3,311,246$6,165,381
I-18 Total expensesPrior year $16,137,508$22,027,631
I-19 Revenue less expensesPrior year $961,311$1,587,125
Part VI · Governance 12 of 12 board members independent, no flags
VI-1a Voting members of the governing body12
VI-1b Independent voting members12
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $23,614,756 across 8 lines filed
Lines not itemized here account for $584,837 of total revenue; see the IRS return.
VIII-1a Federated campaigns$150,000
VIII-1e Government grants$646,146
VIII-1f All other contributions, gifts and grants$745,799
VIII-1h Total contributions, gifts and grants$1,541,945
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $21,438,632$21,438,632
VIII-3 Investment incomeExcluded from tax $4,264$4,264
VIII-6 Net rental income or lossExcluded from tax $45,078$45,078
VIII-12 Total revenueRelated to mission $22,023,469 · Unrelated business $0 · Excluded from tax $49,342$23,614,756
Part IX · Statement of functional expenses $22,027,631 across 17 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $121,453 · Management $621,854$743,307
IX-7 Other salaries and wagesPrograms $11,325,013 · Management $1,088,284$12,413,297
IX-8 Pension plan contributionsPrograms $262,227 · Management $15,917$278,144
IX-9 Other employee benefitsPrograms $1,352,477 · Management $132,975$1,485,452
IX-10 Payroll taxesPrograms $827,687 · Management $114,363$942,050
IX-11b Legal feesPrograms $27,263 · Management $97,914$125,177
IX-11c Accounting feesManagement $62,177$62,177
IX-11g Other fees for servicesPrograms $716,931 · Management $7,681$724,612
IX-12 Advertising and promotionPrograms $253,644 · Management $74,800$328,444
IX-13 Office expensesPrograms $22,369 · Management $40,577$62,946
IX-14 Information technologyPrograms $1,624,133 · Management $491,709$2,115,842
IX-16 OccupancyPrograms $927,596 · Management $510,610$1,438,206
IX-17 TravelPrograms $55,515 · Management $14,300$69,815
IX-19 Conferences, conventions and meetingsPrograms $7,184 · Management $5,384$12,568
IX-22 Depreciation, depletion and amortizationPrograms $369,847 · Management $128,727$498,574
IX-23 InsurancePrograms $70,490 · Management $39,335$109,825
IX-24 Other expenses (24a–d)Programs $386,897 · Management $230,298$617,195
IX-25 Total functional expensesPrograms $18,350,726 · Management $3,676,905 · Fundraising $0$22,027,631
Part X · Balance sheet $10,229,050 assets, 16 lines filed
X-1 Cash, non-interest-bearingStart of year $4,037,033$4,494,273
X-2 Savings and temporary cash investmentsStart of year $653,729$657,623
X-3 Pledges and grants receivable$90,000
X-4 Accounts receivableStart of year $1,368,624$2,328,851
X-9 Prepaid expenses and deferred chargesStart of year $366,623$614,790
X-10c Land, buildings and equipment, netStart of year $1,074,356$1,639,052
X-15 Other assetsStart of year $16,488$404,461
X-16 Total assetsStart of year $7,516,853$10,229,050
X-17 Accounts payable and accrued expensesStart of year $1,146,034$2,066,570
X-19 Deferred revenueStart of year $213,070$418,437
X-25 Other liabilitiesStart of year $124,741$123,910
X-26 Total liabilitiesStart of year $1,483,845$2,608,917
X-27 Net assets without donor restrictionsStart of year $6,033,008$7,491,965
X-28 Net assets with donor restrictions$128,168
X-32 Total net assets or fund balancesStart of year $6,033,008$7,620,133
X-33 Total liabilities and net assetsStart of year $7,516,853$10,229,050
Part XI · Reconciliation of net assets $7,620,133 net assets at year end
XI-1 Total revenue$23,614,756
XI-2 Total expenses$22,027,631
XI-3 Revenue less expenses$1,587,125
XI-4 Net assets at start of year$6,033,008
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$7,620,133

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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