To help homeless or at-risk individuals and families secure stable homes.

501(c)(3) charity; gifts are tax-deductible.
82¢ of each $1 spent went to programs.
$1.8M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 5
filings with a surplus
Average surplus $4.3M a year · 19% of revenue · last 5 filings
Fine: a surplus in 4 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.8M
to officers and key staff · 9% of spending
Looks good: pay to officers and key staff is 9% of spending; 15% or less.
Pt VII · Sec A
5 mo
of spending, in cash
Looks good: 5.1 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
9
named funders · $78K
Looks good: 9 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$21.9M
39% of total assets
Looks good: liabilities are 39% of assets; 50% or less.
Pt X · Ln 26
Independent board members
37
of 38 voting members
Looks good: 37 of 38 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$30.7M
+16% vs prior year
Spent
$19.3M
To programs
82%
Net assets
$33.8M
By yearFY2020–FY2024
Revenue
$30.7M
FY2023▲ +16%
Tap a bar for its year
Revenue by fiscal year
FY2020$15.6M
FY2021$18.7M
FY2022$26.5M
FY2023$30.7M
FY2024$24.2M
Expenses
$19.3M
FY2023▼ -6%
Tap a bar for its year
Expenses by fiscal year
FY2020$16.1M
FY2021$17.9M
FY2022$20.6M
FY2023$19.3M
FY2024$20.2M
Net assets
$33.8M
FY2023▲ +53%
Tap a bar for its year
Net assets by fiscal year
FY2020$15.9M
FY2021$17.0M
FY2022$22.2M
FY2023$33.8M
FY2024$37.7M

From the FY2023 Form 990 · figures checked against the IRS filing · see the original

Give Claim
You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Dec 1934.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

82 cents of each dollar spent went to programs.

Program services 82% · $15.9M Management & general 8% · $1.6M Fundraising 10% · $1.9M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Something off? Claim to add context

Who runs it and what they're paid

53 people listed on the 990; $1.8M paid to officers and key staff.

Part VII, Section A · reportable compensation
$343,797Pt VII · Sec A
President & CEO
$242,133Pt VII · Sec A
Chief Financial Officer
$238,319Pt VII · Sec A
Chief Marketing & Philanth
$194,758Pt VII · Sec A
Chief Program Officer
$170,380Pt VII · Sec A
VP Finance
$132,255Pt VII · Sec A
VP Housing Assets
$130,099Pt VII · Sec A
VP Operations
$129,672Pt VII · Sec A

Michelle Wilcox’s $315K as President & CEO is at the 78th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Karen Santilli$108,844$343,797$323,378$307,900$296,895
Michelle Wilcox$315,247$242,133$226,790$202,520$193,471
Merelise Hitte$248,612$238,319$220,923$206,207$170,537
Laura Calenda$206,038$194,758$182,661$173,973$157,072
John Macdonald$177,873$170,380$161,916$149,455$120,313
Gordon Fox$149,353$129,672$129,814——
Cicely Dove———$146,943$116,702
Marcia Marino$134,112$132,255———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Crossroads Rhode Island executive salaries →

On this list? Claim this org

Something off? Claim to add context

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Provides emergency shelter, stable housing, and education and employment training to help homeless and at-risk individuals and families achieve long-term financial independence.

Questions for Crossroads Rhode Island

Tap to ask. Crossroads Rhode Island sees how many people are interested.

Your first name shows with your question. Crossroads Rhode Island answers here, for everyone.

Provided by the organization

Know this org? Add your story

3 programs · $15.9M · in their own filed words · FY2023
01

Housing Programs

Crossroads rhode island is the state's leading provider of housing and services to those experiencing homelessness. Crossroads owns and manages more than 375 permanent supportive housing units statewide, including the recently renovated beach avenue apartments.

$7.5Mprogram expense
02

Shelter and Assessment

Housing problem solving and shelter. Housing problem solving is a relatively new approach that prevents at-risk people from becoming homeless by facilitating client-centered conversations that help them explore flexible, safe and cost-effective solutions to ending their housing crisis.

$7.4Mprogram expense
03

Education and Employment Services

Getting a job and keeping it is critical to helping our clients maintain their housing and achieve self-sufficiency. To help our clients achieve higher levels of education and secure better paying jobs, crossroads offered a broad range of trauma-informed programs both virtually and in-person last year.

$915Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
See all 9 funders →

By the numbers

The FY2023 990, line by line.

1The main four
Money inPt VIII
$30.7M
Ln 12
Gifts and grantsLn 1h$28.8M
Fees for servicesLn 2g$1.5M
Investment incomeLn 3$231K
Money outPt IX
$19.3M
Ln 25
Programscol B$15.9M
Managementcol C$1.6M
Fundraisingcol D$1.9M
Owns and owesPt X
$33.8M
net assets · Ln 32
Cash and savingsLn 1–2$8.2M
Total assetsLn 16$55.8M
LiabilitiesLn 26$21.9M
PeoplePt VI, VII
53
listed · VII A
PaidVII A10
Voting boardVI 1a38
IndependentVI 1b37
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$28.8M
Government grantsLn 1e$18.6M
Noncash giftsLn 1g$226K
Fundraising eventsLn 1c$88K
Fees for servicesLn 2g$1.5M
Investment incomeLn 3$231K
Other incomeLn 4–11$133K
Gains on assetsLn 7$37K
Total revenueLn 12$30.7M
Assets in detailPt X, end of year
CashLn 1$8.2M
Cash and savings togetherLn 1–2$8.2M
InvestmentsLn 11–13$3.9M
Land, buildings, equipmentLn 10c$19.5M
Other assetsLn 15−$256K
Total assetsLn 16$55.8M
LiabilitiesLn 26$21.9M
Net assetsLn 32$33.8M
OperationsPt I, VI
EmployeesI 5254
VolunteersI 630
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY23End FY23
Cash and savingsLn 1–2$4.2M$8.2M
InvestmentsLn 11–13$3.5M$3.9M
Land, buildings, equipmentLn 10c$22.1M$19.5M
Total assetsLn 16$40.0M$55.8M
LiabilitiesLn 26$17.9M$21.9M
Net assetsLn 32$22.2M$33.8M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$1.1M$481K$406K$195K
Other salaries and wagesLn 7$7.7M$6.5M$353K$896K
Pension plan contributionsLn 8$161K$108K$25K$27K
Other employee benefitsLn 9$719K$599K$37K$83K
Payroll taxesLn 10$757K$613K$59K$85K
Legal feesLn 11b$14K$9K$5K
Accounting feesLn 11c$74K$74K
Professional fundraising feesLn 11e$214K$214K
Investment management feesLn 11f$18K$18K
Other fees for servicesLn 11g$1.1M$1.0M$92K$6K
Advertising and promotionLn 12$174K$174K
Office expensesLn 13$393K$215K$10K$168K
Information technologyLn 14$111K$95K$15K$726
OccupancyLn 16$1.3M$1.1M$149K$5K
TravelLn 17$89K$46K$42K$569
Conferences, conventions and meetingsLn 19$45K$20K$5K$20K
InterestLn 20$41K$41K
Depreciation, depletion and amortizationLn 22$1.3M$1.0M$208K$7K
InsuranceLn 23$300K$259K$38K$3K
Other expenses (24a–d)Ln 24$3.8M$3.7M$57K
Total functional expensesLn 25$19.3M$15.9M$1.6M$1.9M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $24.2M$20.2M$4.0M$37.7M 990 PDF
FY2023 Viewing $30.7M$19.3M$11.3M$33.8M 990 PDF
FY2022 $26.5M$20.6M$6.0M$22.2M 990 PDF
FY2021 $18.7M$17.9M$825K$17.0M 990 PDF
FY2020 $15.6M$16.1M−$461K$15.9M 990 PDF

More to add? Claim this org

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash J · Pay O · Explanations
See the full FY2023 990 (6 parts)
Part I · Summary $30,664,778 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $24,912,473$28,784,507
I-9 Program service revenuePrior year $1,371,636$1,516,956
I-10 Investment incomePrior year $45,506$230,774
I-11 Other revenuePrior year $208,614$132,541
I-12 Total revenuePrior year $26,538,229$30,664,778
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $10,163,190$10,425,464
I-16a Professional fundraising feesPrior year $189,542$213,592
I-17 Other expensesPrior year $10,213,556$8,709,557
I-18 Total expensesPrior year $20,566,288$19,348,613
I-19 Revenue less expensesPrior year $5,971,941$11,316,165
Part VI · Governance 37 of 38 board members independent, no flags
VI-1a Voting members of the governing body38
VI-1b Independent voting members37
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $30,664,778 across 11 lines filed
VIII-1c Fundraising events$87,500
VIII-1e Government grants$18,616,874
VIII-1f All other contributions, gifts and grants$10,080,133
VIII-1g Noncash contributions (included above)$225,895
VIII-1h Total contributions, gifts and grants$28,784,507
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $1,516,956$1,516,956
VIII-3 Investment incomeExcluded from tax $194,041$194,041
VIII-7 Net gain or loss on sales of assetsExcluded from tax $36,733$36,733
VIII-8 Net income from fundraising eventsExcluded from tax $95,065$95,065
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $37,476$37,476
VIII-12 Total revenueRelated to mission $1,554,432 · Unrelated business $0 · Excluded from tax $325,839$30,664,778
Part IX · Statement of functional expenses $19,348,613 across 20 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $481,138 · Management $406,312 · Fundraising $195,132$1,082,582
IX-7 Other salaries and wagesPrograms $6,458,372 · Management $352,561 · Fundraising $895,889$7,706,822
IX-8 Pension plan contributionsPrograms $108,318 · Management $24,980 · Fundraising $27,471$160,769
IX-9 Other employee benefitsPrograms $598,814 · Management $37,087 · Fundraising $82,786$718,687
IX-10 Payroll taxesPrograms $612,871 · Management $58,834 · Fundraising $84,899$756,604
IX-11b Legal feesPrograms $8,605 · Management $5,289$13,894
IX-11c Accounting feesManagement $74,225$74,225
IX-11e Professional fundraising feesFundraising $213,592$213,592
IX-11f Investment management feesManagement $18,198$18,198
IX-11g Other fees for servicesPrograms $1,045,529 · Management $92,477 · Fundraising $6,141$1,144,147
IX-12 Advertising and promotionFundraising $173,803$173,803
IX-13 Office expensesPrograms $214,767 · Management $10,192 · Fundraising $167,559$392,518
IX-14 Information technologyPrograms $95,476 · Management $14,734 · Fundraising $726$110,936
IX-16 OccupancyPrograms $1,138,540 · Management $149,341 · Fundraising $4,806$1,292,687
IX-17 TravelPrograms $46,164 · Management $42,234 · Fundraising $569$88,967
IX-19 Conferences, conventions and meetingsPrograms $20,276 · Management $5,046 · Fundraising $19,593$44,915
IX-20 InterestPrograms $41,309$41,309
IX-22 Depreciation, depletion and amortizationPrograms $1,042,070 · Management $208,272 · Fundraising $6,628$1,256,970
IX-23 InsurancePrograms $259,258 · Management $37,983 · Fundraising $2,641$299,882
IX-24 Other expenses (24a–d)Programs $3,700,110 · Management $56,996$3,757,106
IX-25 Total functional expensesPrograms $15,871,617 · Management $1,594,761 · Fundraising $1,882,235$19,348,613
Part X · Balance sheet $55,754,789 assets, 16 lines filed
Asset lines not itemized here account for $11,122,910; see the IRS return.
X-1 Cash, non-interest-bearingStart of year $4,158,011$8,214,124
X-3 Pledges and grants receivableStart of year $7,188,913$10,464,316
X-4 Accounts receivableStart of year $26,790$2,670,699
X-9 Prepaid expenses and deferred chargesStart of year $120,774$131,434
X-10c Land, buildings and equipment, netStart of year $22,130,821$19,457,865
X-11 Publicly traded securitiesStart of year $3,470,559$3,948,981
X-15 Other assetsStart of year −$233,145−$255,540
X-16 Total assetsStart of year $40,041,103$55,754,789
X-17 Accounts payable and accrued expensesStart of year $1,717,554$5,716,704
X-19 Deferred revenueStart of year $11,290$40,338
X-25 Other liabilitiesStart of year $2,429$1,537
X-26 Total liabilitiesStart of year $17,877,072$21,927,656
X-27 Net assets without donor restrictionsStart of year $14,772,770$22,536,750
X-28 Net assets with donor restrictionsStart of year $7,391,261$11,290,383
X-32 Total net assets or fund balancesStart of year $22,164,031$33,827,133
X-33 Total liabilities and net assetsStart of year $40,041,103$55,754,789
Part XI · Reconciliation of net assets $33,827,133 net assets at year end
XI-1 Total revenue$30,664,778
XI-2 Total expenses$19,348,613
XI-3 Revenue less expenses$11,316,165
XI-4 Net assets at start of year$22,164,031
XI-5 Net unrealized gains (losses) on investments$346,937
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$33,827,133

Form 990 e-file (XML) FY2023 from the IRS · Classification, formation year and address from the IRS Business Master File

Similar organizations you could support · Compare with another nonprofit

Names, privacy, and removal requests More

The names, titles, and compensation shown on this page are reproduced from IRS Form 990 filings, which are public records.

Philanthropy.org does not alter the content of those filings. All information appears exactly as reported by the filing organization for the tax year shown.

We publish only information contained in the public IRS filing — and less than the filing contains. Our profile pages do not display street addresses, telephone numbers, personal email addresses, or other personal contact information, even where the filing includes them.

Many people share the same name. A name shown on this page reflects only what one organization reported in one IRS filing for one tax year. It should not be interpreted as identifying any other individual with the same or a similar name.

If you are no longer affiliated with the organization, your name will generally stop appearing in future IRS filings once the organization no longer reports you. Pages for tax years in which you were reported remain published because those filings remain part of the public record.

Philanthropy.org does not alter or remove IRS filing records. Removing a page from this website would not remove the underlying IRS filing, which remains publicly available from the IRS and other publishers of the same information.

If you believe the IRS filing itself is inaccurate, corrections must be made by the filing organization or the IRS directly.

Your org? Add context

Made it to the end? Claim this org

All figures are derived from public IRS Form 990 filings and are presented without evaluation of any organization. philanthropy.org does not rate, score, or rank organizations, including the pay comparisons above.