Crossroads Rhode Island FY2021 filing

Tax-deductible

Providence, RI501(c)(3)Since 1929Human ServicesEIN 05-0259094

To help homeless or at-risk individuals and families secure stable homes.

501(c)(3) charity; gifts are tax-deductible.
85¢ of each $1 spent went to programs.
$1.3M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 5
filings with a surplus
Average surplus $4.3M a year · 19% of revenue · last 5 filings
Fine: a surplus in 4 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
85%
of spending
Looks good: 85% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.3M
to officers and key staff · 7% of spending
Looks good: pay to officers and key staff is 7% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
2 mo
of spending, in cash
Fine: 2.4 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
9
named funders · $78K
Looks good: 9 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$16.8M
50% of total assets
Looks good: liabilities are 50% of assets; 50% or less.
Pt X · Ln 26
Independent board members
39
of 40 voting members
Looks good: 39 of 40 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$18.7M
+19% vs prior year
Spent
$17.9M
To programs
85%
Net assets
$17.0M
By yearFY2020–FY2024
Revenue
$18.7M
FY2021▲ +19%
Revenue by fiscal year
FY2020$15.6M
FY2021$18.7M
FY2022$26.5M
FY2023$30.7M
FY2024$24.2M
Expenses
$17.9M
FY2021▲ +11%
Expenses by fiscal year
FY2020$16.1M
FY2021$17.9M
FY2022$20.6M
FY2023$19.3M
FY2024$20.2M
Net assets
$17.0M
FY2021▲ +7%
Net assets by fiscal year
FY2020$15.9M
FY2021$17.0M
FY2022$22.2M
FY2023$33.8M
FY2024$37.7M

From the FY2021 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Dec 1934.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

85 cents of each dollar spent went to programs.

Program services 85% · $15.1M Management & general 7% · $1.3M Fundraising 8% · $1.5M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Who runs it and what they're paid

48 people listed on the 990; $1.3M paid to officers and key staff.

Part VII, Section A · reportable compensation
President/CEO
$307,900Pt VII · Sec A
Chief Financial Officer
$206,207Pt VII · Sec A
Chief Operating Officer
$202,520Pt VII · Sec A
Chief Marketing & Philanthropy
$173,973Pt VII · Sec A
Chief Program Officer Housing & Support Svcs
$149,455Pt VII · Sec A
Chief Program Officer Shelter & Crisis Svcs
$146,943Pt VII · Sec A
VP Shelter Services
$100,939Pt VII · Sec A
$0Pt VII · Sec A

Michelle Wilcox’s $315K as President & CEO is at the 78th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Karen Santilli$108,844$343,797$323,378$307,900$296,895
Michelle Wilcox$315,247$242,133$226,790$202,520$193,471
Merelise Hitte$248,612$238,319$220,923$206,207$170,537
Laura Calenda$206,038$194,758$182,661$173,973$157,072
John Macdonald$177,873$170,380$161,916$149,455$120,313
Gordon Fox$149,353$129,672$129,814——
Cicely Dove———$146,943$116,702
Marcia Marino$134,112$132,255———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Crossroads Rhode Island executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Provides emergency shelter, stable housing, and education and employment training to help homeless and at-risk individuals and families achieve long-term financial independence.

Provided by the organization

This section is blank until Crossroads Rhode Island claims this page.

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3 program services account for $15.1M of program spending, described in the organization's own filed words · FY2021.
01

Shelter,diversion and Assessment

Diversion is an approach that prevents at-risk people from becoming homeless by facilitating client-centered conversations that help them explore flexible, safe, and cost-effective solutions to ending their housing crisis.

$7.7Mprogram expense
02

Housing programs- crossroads is the leading provider of housing and services to those experiencing homelessness in rhode island. In 2021, the agency helped 921 adults and children find a new place to call home, including 91 domestic violence survivors.

$6.6Mprogram expense
03

Education & Employment Services

Getting a job and keeping it is critical to helping our clients maintain their housing and achieve self-sufficiency. To help our clients achieve higher levels of education and secure better paying jobs, crossroads offered a broad range of trauma-informed programs both virtually and in-person last year.

$790Kprogram expense

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Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
See all 9 funders →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$18.7M
Ln 12
Gifts and grantsLn 1h$17.0M
Fees for servicesLn 2g$1.2M
Other incomeLn 4–11$254K
Money outPt IX
$17.9M
Ln 25
Programscol B$15.1M
Managementcol C$1.3M
Fundraisingcol D$1.5M
Owns and owesPt X
$17.0M
net assets · Ln 32
Cash and savingsLn 1–2$3.6M
Total assetsLn 16$33.8M
LiabilitiesLn 26$16.8M
PeoplePt VI, VII
48
listed · VII A
PaidVII A7
Voting boardVI 1a40
IndependentVI 1b39
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$17.0M
Government grantsLn 1e$13.6M
Noncash giftsLn 1g$12K
Fees for servicesLn 2g$1.2M
Investment incomeLn 3$197K
Other incomeLn 4–11$254K
Gains on assetsLn 7$68K
Total revenueLn 12$18.7M
Assets in detailPt X, end of year
CashLn 1$3.6M
Cash and savings togetherLn 1–2$3.6M
InvestmentsLn 11–13$4.1M
Land, buildings, equipmentLn 10c$18.8M
Other assetsLn 15−$532K
Total assetsLn 16$33.8M
LiabilitiesLn 26$16.8M
Net assetsLn 32$17.0M
OperationsPt I, VI
EmployeesI 5254
VolunteersI 630
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$3.3M$3.6M
InvestmentsLn 11–13$3.7M$4.1M
Land, buildings, equipmentLn 10c$17.2M$18.8M
Total assetsLn 16$29.4M$33.8M
LiabilitiesLn 26$13.5M$16.8M
Net assetsLn 32$15.9M$17.0M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$942K$572K$191K$179K
Other salaries and wagesLn 7$6.7M$5.7M$467K$595K
Pension plan contributionsLn 8$133K$104K$17K$12K
Other employee benefitsLn 9$675K$589K$20K$66K
Payroll taxesLn 10$645K$525K$62K$58K
Legal feesLn 11b$878$878
Accounting feesLn 11c$63K$63K
Professional fundraising feesLn 11e$170K$170K
Investment management feesLn 11f$19K$19K
Other fees for servicesLn 11g$551K$523K$13K$15K
Advertising and promotionLn 12$208K$208K
Office expensesLn 13$326K$190K$21K$115K
Information technologyLn 14$138K$109K$1K$27K
OccupancyLn 16$1.0M$889K$113K$4K
TravelLn 17$50K$42K$8K$214
Conferences, conventions and meetingsLn 19$33K$15K$5K$14K
InterestLn 20$12K$12K
Depreciation, depletion and amortizationLn 22$1.3M$1.0M$232K$7K
InsuranceLn 23$252K$220K$28K$4K
Other expenses (24a–d)Ln 24$4.7M$4.6M$30K
Total functional expensesLn 25$17.9M$15.1M$1.3M$1.5M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $24.2M$20.2M$4.0M$37.7M 990 PDF
FY2023 $30.7M$19.3M$11.3M$33.8M 990 PDF
FY2022 $26.5M$20.6M$6.0M$22.2M 990 PDF
FY2021 Viewing $18.7M$17.9M$825K$17.0M 990 PDF
FY2020 $15.6M$16.1M−$461K$15.9M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (4 parts)
Part VIII · Statement of revenue $18,689,220 across 10 lines filed
VIII-1e Government grants$13,551,047
VIII-1f All other contributions, gifts and grants$3,493,385
VIII-1g Noncash contributions (included above)$11,541
VIII-1h Total contributions, gifts and grants$17,044,432
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $1,194,542$1,194,542
VIII-3 Investment incomeExcluded from tax $128,827$128,827
VIII-7 Net gain or loss on sales of assetsExcluded from tax $67,771$67,771
VIII-8 Net income from fundraising eventsExcluded from tax $178,428$178,428
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $75,220$75,220
VIII-12 Total revenueRelated to mission $1,194,542 · Unrelated business $0 · Excluded from tax $450,246$18,689,220
Part IX · Statement of functional expenses $17,864,368 across 20 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $571,766 · Management $190,589 · Fundraising $179,181$941,536
IX-7 Other salaries and wagesPrograms $5,660,520 · Management $466,587 · Fundraising $595,071$6,722,178
IX-8 Pension plan contributionsPrograms $104,356 · Management $16,605 · Fundraising $11,965$132,926
IX-9 Other employee benefitsPrograms $588,573 · Management $19,665 · Fundraising $66,351$674,589
IX-10 Payroll taxesPrograms $524,873 · Management $62,197 · Fundraising $58,062$645,132
IX-11b Legal feesPrograms $878$878
IX-11c Accounting feesManagement $63,000$63,000
IX-11e Professional fundraising feesFundraising $170,469$170,469
IX-11f Investment management feesManagement $19,317$19,317
IX-11g Other fees for servicesPrograms $523,181 · Management $12,684 · Fundraising $14,905$550,770
IX-12 Advertising and promotionFundraising $207,656$207,656
IX-13 Office expensesPrograms $190,424 · Management $20,861 · Fundraising $114,737$326,022
IX-14 Information technologyPrograms $109,077 · Management $1,120 · Fundraising $27,345$137,542
IX-16 OccupancyPrograms $889,121 · Management $112,839 · Fundraising $3,751$1,005,711
IX-17 TravelPrograms $42,171 · Management $7,728 · Fundraising $214$50,113
IX-19 Conferences, conventions and meetingsPrograms $14,658 · Management $4,526 · Fundraising $14,033$33,217
IX-20 InterestPrograms $11,641$11,641
IX-22 Depreciation, depletion and amortizationPrograms $1,020,225 · Management $232,308 · Fundraising $6,586$1,259,119
IX-23 InsurancePrograms $220,326 · Management $28,125 · Fundraising $3,688$252,139
IX-24 Other expenses (24a–d)Programs $4,630,070 · Management $30,343$4,660,413
IX-25 Total functional expensesPrograms $15,101,860 · Management $1,288,494 · Fundraising $1,474,014$17,864,368
Part X · Balance sheet $33,809,846 assets, 17 lines filed
Asset lines not itemized here account for $3,177,187; see the IRS return.
X-1 Cash, non-interest-bearingStart of year $3,267,550$3,628,962
X-3 Pledges and grants receivableStart of year $2,275,630$4,424,010
X-4 Accounts receivableStart of year $124,663$62,191
X-9 Prepaid expenses and deferred chargesStart of year $119,417$130,029
X-10c Land, buildings and equipment, netStart of year $17,231,437$18,842,358
X-11 Publicly traded securitiesStart of year $3,684,877$4,077,085
X-15 Other assetsStart of year −$534,931−$531,976
X-16 Total assetsStart of year $29,367,705$33,809,846
X-17 Accounts payable and accrued expensesStart of year $1,545,376$1,530,730
X-19 Deferred revenueStart of year $37,451$2,354,689
X-24 Unsecured notes and loans payableStart of year $1,578,000$0
X-25 Other liabilitiesStart of year $3,597$3,209
X-26 Total liabilitiesStart of year $13,502,460$16,820,263
X-27 Net assets without donor restrictionsStart of year $12,885,781$14,651,959
X-28 Net assets with donor restrictionsStart of year $2,979,464$2,337,624
X-32 Total net assets or fund balancesStart of year $15,865,245$16,989,583
X-33 Total liabilities and net assetsStart of year $29,367,705$33,809,846
Part XI · Reconciliation of net assets $16,989,583 net assets at year end
XI-1 Total revenue$18,689,220
XI-2 Total expenses$17,864,368
XI-3 Revenue less expenses$824,852
XI-4 Net assets at start of year$15,865,245
XI-5 Net unrealized gains (losses) on investments$299,486
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$16,989,583

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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