Empowering people of all ages through an array of human services and advocacy.

501(c)(3) charity; gifts are tax-deductible.
81¢ of each $1 spent went to programs.
$407K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
5 of 5
filings with a surplus
Average surplus $2.4M a year · 11% of revenue · last 5 filings
Looks good: a surplus in 5 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
81%
of spending
Looks good: 81% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$407K
to officers and key staff · 2% of spending
Looks good: pay to officers and key staff is 2% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Plus $23.5M in investments, Pt X · Ln 11–13
Fine: 0.9 months of spending in cash, plus $23.5M in investments.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
12
named funders · $1.0M
Looks good: 12 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$6.3M
19% of total assets
Looks good: liabilities are 19% of assets; 50% or less.
Pt X · Ln 26
Independent board members
17
of 17 voting members
Looks good: 17 of 17 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$19.1M
+18% vs prior year
Spent
$16.7M
To programs
81%
Net assets
$26.2M
By yearFY2020–FY2024
Revenue
$19.1M
FY2021▲ +18%
Tap a bar for its year
Revenue by fiscal year
FY2020$16.2M
FY2021$19.1M
FY2022$20.1M
FY2023$28.0M
FY2024$23.7M
Expenses
$16.7M
FY2021▲ +7%
Tap a bar for its year
Expenses by fiscal year
FY2020$15.5M
FY2021$16.7M
FY2022$18.8M
FY2023$21.3M
FY2024$22.9M
Net assets
$26.2M
FY2021▲ +18%
Tap a bar for its year
Net assets by fiscal year
FY2020$22.3M
FY2021$26.2M
FY2022$24.0M
FY2023$32.9M
FY2024$34.7M

From the FY2021 Form 990 · figures checked against the IRS filing · see the original

Give Claim
You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Sep 1942.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

81 cents of each dollar spent went to programs.

Program services 81% · $13.5M Management & general 15% · $2.6M Fundraising 4% · $594K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Something off? Claim to add context

Who runs it and what they're paid

21 people listed on the 990; $407K paid to officers and key staff.

Part VII, Section A · reportable compensation
Chief Executive Officer
$195,227Pt VII · Sec A
Chief Operating Officer
$117,824Pt VII · Sec A
Chief Financial Officer
$59,086Pt VII · Sec A
Chief Financial Officer
$34,489Pt VII · Sec A
Trustee
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Trustee
$0Pt VII · Sec A

Borja Alvarez De Toledo’s $221K as Chief Executive Officer is at the 53rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Borja Alvarez De Toledo$220,693$205,488$200,144$195,227$203,971
Colleen Ives$147,085$154,339$131,929$117,824$123,255
Jeanine Wall$121,473————
Denise Bennett$113,301$104,437———
Jeannie Wall—$110,417———
Caryn Lemay$109,323$100,640———
Eugenia Ferrante———$59,086$86,808
Kerrie Landry——$40,975$34,489—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Waypoint executive salaries →

On this list? Claim this org

Something off? Claim to add context

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Provides human services and advocacy to empower people of all ages.

Questions for Waypoint

Tap to ask. Waypoint sees how many people are interested.

Your first name shows with your question. Waypoint answers here, for everyone.

Provided by the organization

Know this org? Add your story

3 programs · $10.5M · in their own filed words · FY2021
01

Child Abuse Prevention

Provided services to 2,800 individuals and families. Services are provided in family homes and include assisting parents with development of skills to help their children, provide emotional support, encouragement and empowerment, and offer practical solutions to help in managing family life.

$5.4Mprogram expense
02

Teen and youth -

$2.6Mprogram expense
03

Child Abuse Treatment and Family Strengthening

Provided services to 2,200 individuals and families. Programs are primarily ordered by the state of NH for families in need of services such as supervised visits between a parent and child, and emotional support and practical solutions for managing family life.

$2.5Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 12 funders →
Grants paid · 29 grants · $4.9M · 2020–2024
Unitemized GrantFY2024$642,699
Unitemized GrantFY2024$604,457
Unitemized GrantFY2024$23,155
Unitemized GrantFY2024$240
Unitemized GrantFY2023$675,794
Unitemized GrantFY2023$388,607
Unitemized GrantFY2023$13,317
Unitemized GrantFY2022$626,130
Unitemized GrantFY2022$259,436
Unitemized GrantFY2022$79,831
Unitemized GrantFY2021$367,523
Unitemized GrantFY2021$349,742
Unitemized GrantFY2021$120,586
Unitemized GrantFY2021$53,000
Unitemized GrantFY2021$6,481
Unitemized GrantFY2021$3,447
Unitemized GrantFY2021$316
Unitemized GrantFY2021$233
See all 29 grants →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$19.1M
Ln 12
Gifts and grantsLn 1h$11.6M
Fees for servicesLn 2g$5.5M
Investment incomeLn 3$1.9M
Money outPt IX
$16.7M
Ln 25
Programscol B$13.5M
Managementcol C$2.6M
Fundraisingcol D$594K
Owns and owesPt X
$26.2M
net assets · Ln 32
Cash and savingsLn 1–2$1.3M
Total assetsLn 16$32.6M
LiabilitiesLn 26$6.3M
PeoplePt VI, VII
21
listed · VII A
PaidVII A4
Voting boardVI 1a17
IndependentVI 1b17
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$11.6M
Government grantsLn 1e$8.9M
Noncash giftsLn 1g$34K
Fundraising eventsLn 1c$444K
Fees for servicesLn 2g$5.5M
Investment incomeLn 3$1.9M
Other incomeLn 4–11$177K
Gains on assetsLn 7$1.5M
Total revenueLn 12$19.1M
Assets in detailPt X, end of year
CashLn 1$1.3M
Cash and savings togetherLn 1–2$1.3M
InvestmentsLn 11–13$23.5M
Land, buildings, equipmentLn 10c$812K
Other assetsLn 15$5.4M
Total assetsLn 16$32.6M
LiabilitiesLn 26$6.3M
Net assetsLn 32$26.2M
OperationsPt I, VI
EmployeesI 5358
VolunteersI 667
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$2.7M$1.3M
InvestmentsLn 11–13$21.3M$23.5M
Land, buildings, equipmentLn 10c$992K$812K
Total assetsLn 16$30.9M$32.6M
LiabilitiesLn 26$8.7M$6.3M
Net assetsLn 32$22.3M$26.2M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic individualsLn 2$902K$902K
Pay of current officers, directors and key staffLn 5$477K$104K$374K
Other salaries and wagesLn 7$9.2M$7.9M$988K$381K
Pension plan contributionsLn 8$95K$61K$28K$6K
Other employee benefitsLn 9$1.2M$1.1M$92K$26K
Payroll taxesLn 10$885K$786K$70K$30K
Legal feesLn 11b$13K$13K
Accounting feesLn 11c$35K$35K
Investment management feesLn 11f$38K$38K
Other fees for servicesLn 11g$1.3M$906K$314K$60K
Office expensesLn 13$429K$217K$172K$40K
Information technologyLn 14$213K$168K$35K$10K
OccupancyLn 16$949K$813K$110K$27K
TravelLn 17$257K$243K$14K$10
Conferences, conventions and meetingsLn 19$100K$69K$28K$4K
InterestLn 20$233K$200K$27K$7K
Depreciation, depletion and amortizationLn 22$180K$24K$156K
InsuranceLn 23$65K$51K$12K$2K
Other expenses (24a–d)Ln 24$106K$34K$67K$4K
Total functional expensesLn 25$16.7M$13.5M$2.6M$594K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $23.7M$22.9M$790K$34.7M 990 PDF
FY2023 $28.0M$21.3M$6.6M$32.9M 990 PDF
FY2022 $20.1M$18.8M$1.3M$24.0M 990 PDF
FY2021 Viewing $19.1M$16.7M$2.4M$26.2M 990 PDF
FY2020 $16.2M$15.5M$655K$22.3M 990 PDF

More to add? Claim this org

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash J · Pay O · Explanations
See the full FY2021 990 (6 parts)
Part I · Summary $19,134,809 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $10,616,915$11,552,983
I-9 Program service revenuePrior year $4,892,693$5,511,187
I-10 Investment incomePrior year $623,913$1,893,230
I-11 Other revenuePrior year $68,991$177,409
I-12 Total revenuePrior year $16,202,512$19,134,809
I-13 Grants and similar amounts paidPrior year $725,246$901,544
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $11,237,944$11,908,040
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $3,584,668$3,898,246
I-18 Total expensesPrior year $15,547,858$16,707,830
I-19 Revenue less expensesPrior year $654,654$2,426,979
Part VI · Governance 17 of 17 board members independent, no flags
VI-1a Voting members of the governing body17
VI-1b Independent voting members17
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $19,134,809 across 12 lines filed
VIII-1a Federated campaigns$64,397
VIII-1c Fundraising events$443,686
VIII-1e Government grants$8,916,060
VIII-1f All other contributions, gifts and grants$2,128,840
VIII-1g Noncash contributions (included above)$33,700
VIII-1h Total contributions, gifts and grants$11,552,983
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $5,511,187$5,511,187
VIII-3 Investment incomeExcluded from tax $431,081$431,081
VIII-7 Net gain or loss on sales of assetsExcluded from tax $1,462,149$1,462,149
VIII-8 Net income from fundraising eventsExcluded from tax −$56,246−$56,246
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $233,655$233,655
VIII-12 Total revenueRelated to mission $5,511,187 · Unrelated business $0 · Excluded from tax $2,070,639$19,134,809
Part IX · Statement of functional expenses $16,707,830 across 19 lines filed
IX-2 Grants to domestic individualsPrograms $901,544$901,544
IX-5 Pay of current officers, directors and key staffPrograms $103,707 · Management $373,771$477,478
IX-7 Other salaries and wagesPrograms $7,874,507 · Management $988,336 · Fundraising $380,802$9,243,645
IX-8 Pension plan contributionsPrograms $61,217 · Management $28,004 · Fundraising $5,807$95,028
IX-9 Other employee benefitsPrograms $1,089,174 · Management $91,768 · Fundraising $25,691$1,206,633
IX-10 Payroll taxesPrograms $785,894 · Management $69,615 · Fundraising $29,747$885,256
IX-11b Legal feesManagement $12,543$12,543
IX-11c Accounting feesManagement $35,305$35,305
IX-11f Investment management feesManagement $38,471$38,471
IX-11g Other fees for servicesPrograms $905,694 · Management $314,483 · Fundraising $59,838$1,280,015
IX-13 Office expensesPrograms $216,875 · Management $172,017 · Fundraising $40,265$429,157
IX-14 Information technologyPrograms $168,181 · Management $34,673 · Fundraising $9,803$212,657
IX-16 OccupancyPrograms $812,816 · Management $109,517 · Fundraising $26,524$948,857
IX-17 TravelPrograms $242,993 · Management $14,160 · Fundraising $10$257,163
IX-19 Conferences, conventions and meetingsPrograms $68,701 · Management $27,937 · Fundraising $3,844$100,482
IX-20 InterestPrograms $200,225 · Management $26,575 · Fundraising $6,609$233,409
IX-22 Depreciation, depletion and amortizationPrograms $24,243 · Management $155,853$180,096
IX-23 InsurancePrograms $50,601 · Management $12,372 · Fundraising $1,605$64,578
IX-24 Other expenses (24a–d)Programs $34,260 · Management $67,418 · Fundraising $3,835$105,513
IX-25 Total functional expensesPrograms $13,540,632 · Management $2,572,818 · Fundraising $594,380$16,707,830
Part X · Balance sheet $32,573,224 assets, 16 lines filed
X-1 Cash, non-interest-bearingStart of year $2,723,577$1,275,897
X-3 Pledges and grants receivableStart of year $845,159$639,234
X-4 Accounts receivableStart of year $355,608$650,657
X-9 Prepaid expenses and deferred chargesStart of year $177,418$291,664
X-10c Land, buildings and equipment, netStart of year $992,112$812,018
X-11 Publicly traded securitiesStart of year $21,332,022$23,526,431
X-15 Other assetsStart of year $4,495,480$5,377,323
X-16 Total assetsStart of year $30,921,376$32,573,224
X-17 Accounts payable and accrued expensesStart of year $859,606$871,539
X-20 Tax-exempt bond liabilitiesStart of year $3,915,000$3,755,000
X-25 Other liabilitiesStart of year $3,876,961$1,718,193
X-26 Total liabilitiesStart of year $8,651,567$6,344,732
X-27 Net assets without donor restrictionsStart of year $16,926,378$19,341,848
X-28 Net assets with donor restrictionsStart of year $5,343,431$6,886,644
X-32 Total net assets or fund balancesStart of year $22,269,809$26,228,492
X-33 Total liabilities and net assetsStart of year $30,921,376$32,573,224
Part XI · Reconciliation of net assets $26,228,492 net assets at year end
XI-1 Total revenue$19,134,809
XI-2 Total expenses$16,707,830
XI-3 Revenue less expenses$2,426,979
XI-4 Net assets at start of year$22,269,809
XI-5 Net unrealized gains (losses) on investments$1,531,704
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$26,228,492

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

Similar organizations you could support · Compare with another nonprofit

Names, privacy, and removal requests More

The names, titles, and compensation shown on this page are reproduced from IRS Form 990 filings, which are public records.

Philanthropy.org does not alter the content of those filings. All information appears exactly as reported by the filing organization for the tax year shown.

We publish only information contained in the public IRS filing — and less than the filing contains. Our profile pages do not display street addresses, telephone numbers, personal email addresses, or other personal contact information, even where the filing includes them.

Many people share the same name. A name shown on this page reflects only what one organization reported in one IRS filing for one tax year. It should not be interpreted as identifying any other individual with the same or a similar name.

If you are no longer affiliated with the organization, your name will generally stop appearing in future IRS filings once the organization no longer reports you. Pages for tax years in which you were reported remain published because those filings remain part of the public record.

Philanthropy.org does not alter or remove IRS filing records. Removing a page from this website would not remove the underlying IRS filing, which remains publicly available from the IRS and other publishers of the same information.

If you believe the IRS filing itself is inaccurate, corrections must be made by the filing organization or the IRS directly.

Your org? Add context

Made it to the end? Claim this org

All figures are derived from public IRS Form 990 filings and are presented without evaluation of any organization. philanthropy.org does not rate, score, or rank organizations, including the pay comparisons above.