Waypoint EIN 02-0222164

Waypoint

EIN  02-0222164 Public charity (501(c)(3)) Manchester, NH Founded 1914
Form 990 (PDF) Compare with another nonprofit →
Verified accurate 8/9/26 · see original filing: IRS
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Size
$10–100M
What they do
Provides human services and advocacy to empower people of all ages.
Leadership
Borja Alvarez De Toledo · Chief Executive Officer · $221K
Money in and out
$23.7M revenue, $22.9M expenses
Bottom line
80% program efficiency

Provides human services and advocacy to empower people of all ages. For fiscal year 2024 it reported $23.7M in revenue, $22.9M in expenses, and $34.7M in net assets.Pt I

Where the money goes · FY2024
Total revenue
$23.7M
Pt VIII · Ln 12
Total expenses
$22.9M
Pt IX · Ln 25
Net assets
$34.7M
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): $790K
Where spending went · Part IX cols B–D
Program services $0.80 Management & general $0.18 Fundraising $0.02
Program efficiency
80%
of spending reaches programs▲ +3% vs prior filing year
Operating runway
15.2mo
months of highly liquid reserves at operating expense rate▼ -2% vs prior filing year
Surplus margin
+3%
revenue over expenses, this year▼ -86% vs prior filing year

Summary of the Filing

Part I · fiscal year 2024 · Form 990
Revenue
$23.7M
FY2024▼ -15%
Expenses
$22.9M
FY2024▲ +8%
Total assets
$39.9M
FY2024▲ +5%
Total liabilities
$5.3M
FY20240%
Total revenue
$23.7M
Pt VIII · Ln 12
Total expenses
$22.9M
Pt IX · Ln 25
Net assets
$34.7M
Pt X · Ln 32
Revenue less expensesPt I · Ln 19$790K
Total assetsPt X · Ln 16$39.9M
Program-expense ratioPt IX · col B80%
Voting members of governing bodyPt I · Ln 314
Independent voting membersPt I · Ln 414
Mission & Programs · Part III

Where the work happens

3 program services account for $16.4M of program spending, described in the organization's own filed words · FY2024.
01

Early Childhood and Family Support

Education and support to improve parenting, strengthen families, prevent child abuse, and neglect, and ensure the healthy development of children are provided in homes and through family resource centers throughout NH.

$6.4Mprogram expense
02

Family Preservation and Strengthening

Intensive home-based programs in partnership with the division of children, youth, and families to restore positive family functioning for youth and families involved with the child welfare and juvenile justice systems as well as voluntary services for families that are at risk to stabilize families.

$6.0Mprogram expense
03

Homeless Youth and Young Adults

A continuum of care designed to support youth and young adults (12-25) in exiting homelessness and finding long-term independence and stability. Services feature street-based outreach, basic needs fulfillment at dropin centers, crisis intervention, educational and vocational advocacy, housing, and case management.

$4.0Mprogram expense

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Identity & Classification

Form 990 Header · IRS Business Master File
Legal nameHdr · item CWaypoint
EINHdr · item D02-0222164
Principal addressHdr · item CManchester, NH
WebsiteHdr · item Jwww.waypointnh.org
Year of formationHdr · item L1914
State of legal domicileHdr · item MNH
Exempt statusHdr · item I501(c)(3) · active
NTEE classificationIRS BMFHuman Services (P200)
Ruling yearIRS BMFSep 1942

Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a14
Independent voting membersPt VI · Ln 1b14
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aYes
Family or business relationships among officers/directorsPt VI · Ln 2No

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
Chief Executive Officer
$220,693Pt VII · Sec A
Chief Operating Officer
$147,085Pt VII · Sec A
Chief People Officer
$121,473Pt VII · Sec A
Finance Director
$113,301Pt VII · Sec A
Program Director
$109,323Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Borja Alvarez De Toledo’s $221K as Chief Executive Officer is at the 53rd percentile of top reported officer pay among 3123 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Borja Alvarez De Toledo$220,693$205,488$200,144$195,227$203,971
Colleen Ives$147,085$154,339$131,929$117,824$123,255
Jeanine Wall$121,473
Denise Bennett$113,301$104,437
Jeannie Wall$110,417
Caryn Lemay$109,323$100,640
Eugenia Ferrante$59,086$86,808
Kerrie Landry$40,975$34,489

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Statement of Revenue

Part VIII
Contributions & grants$12.6M · 53%
Program service revenue$9.3M · 39%
Investment income$1.7M · 7%
Contributions & grants53%$12.6M
Program service revenue39%$9.3M
Investment income7%$1.7M
Other revenue$110K
— government grantsLn 1e$9.2M
Total revenueLn 12$23.7M

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.80 Management & general $0.18 Fundraising $0.02
Program services80%$18.3M
Management & general18%$4.2M
Fundraising2%$475K
Total functional expensesLn 25$22.9M

Balance Sheet

Part X · end of year
CashLn 1$4.9M
Total assetsLn 16$39.9M
Total liabilitiesLn 26$5.3M
Total net assetsLn 32$34.7M
Months of cash on handcomputed2.6

Financial Metrics

Form 990 · FY2024 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $28.1M · Operating expenses (Pt IX) $22.9M · Less non-cash grants $773K · Cash operating expenses/yr $22.2M
15.2 months
Where the money goes
Program services
Program services $18.3M · Total expenses $22.9M
80%
Management & General
Management & general $4.2M · Total expenses $22.9M
18%
Fundraising
Fundraising $475K · Total expenses $22.9M
2%
Cost to raise $1
Fundraising expense (3-yr avg) $574K · Solicited contributions (3-yr avg) $3.4M
$0.17 to raise $1 (3-yr avg)
Where the money comes from
Contribution dependence
Contributions & grants $12.6M · Total revenue $23.7M
53%
Government reliance
Government grants $9.2M · Total revenue $23.7M
39%
Earned-income share
Program service revenue $9.3M · Total revenue $23.7M
39%
Investment reliance
Investment income $1.7M · Total revenue $23.7M
+7%
Program self-sufficiency
Program service revenue $9.3M · Total expenses $22.9M
41%
Growth & trend
Revenue growth (YoY)
This year $23.7M · Prior year $28.0M
-15%
Revenue CAGR
FY2020 $16.2M · FY2024 $23.7M
+10%
Net-asset trend (YoY)
End of year $34.7M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $23.7M · Expenses $22.9M
+3%
Liabilities-to-Assets
Total liabilities — · Total assets $39.9M
Net-asset ratio
Net assets $34.7M · Total assets $39.9M
87%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) $23.1M · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $39.9M
58%
People & payroll
Highest Reported Total Compensation
Individual Borja Alvarez De Toledo · Reported title CHIEF EXECUTIVE OFFICER · Highest reported compensation $221K · Total expenses $22.9M
1%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $16.9M · Total expenses $22.9M
74%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 80%
Overhead ratio 18%
Fundraising cost ratio 4%
Revenue growth -15%
Investment management fee ratio 0%
Legal fee ratio 0%
Accounting fee ratio 0%

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 10 funders →
Grants paid · 29 grants · $4.9M · 2020–2024
Unitemized GrantFY2024$642,699
Unitemized GrantFY2024$604,457
Unitemized GrantFY2024$23,155
Unitemized GrantFY2024$240
Unitemized GrantFY2023$675,794
Unitemized GrantFY2023$388,607
Unitemized GrantFY2023$13,317
Unitemized GrantFY2022$626,130
Unitemized GrantFY2022$259,436
Unitemized GrantFY2022$79,831
Unitemized GrantFY2021$367,523
Unitemized GrantFY2021$349,742
Unitemized GrantFY2021$120,586
Unitemized GrantFY2021$53,000
Unitemized GrantFY2021$6,481
Unitemized GrantFY2021$3,447
Unitemized GrantFY2021$316
Unitemized GrantFY2021$233
See all 29 grants →

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Filings & Schedule Manifest

Part IV
III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
FY2024 (Latest)$23.7M revenue · viewing · ⤓ 990 PDF
FY2023$28.0M revenue · ⤓ 990 PDF
FY2022$20.1M revenue · ⤓ 990 PDF
FY2021$19.1M revenue · ⤓ 990 PDF
FY2020$16.2M revenue · ⤓ 990 PDF

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
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