Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Sep 1967.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
92 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
Something off? Claim to add context
Who runs it and what they're paid
14 people listed on the 990; $281K paid to officers and key staff (Part VII, Section A).
Colleen Head Batchelor’s $186K as CEO is at the 37th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 5 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Colleen Head Batchelor | $185,656 | $183,907 | $171,854 | $154,396 | $166,219 | $165,649 |
| Heather Whitworth | $164,088 | $156,569 | $132,823 | $96,766 | $115,570 | $115,000 |
| Nancy Vigil | $117,455 | — | — | — | — | — |
| Laura Thomas | $109,864 | — | — | — | — | — |
| Cathy Eckert | $107,938 | — | — | — | — | — |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
See The Resource Exchange INC executive salaries →Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Connects people with disabilities and complex needs to support and choices.
Questions for The Resource Exchange INC
Your first name shows with your question. The Resource Exchange INC answers here, for everyone.
Service coordination, or case management as it is commonly called, is an individually centered, family and community-focused service in which programs and resources are coordinated to enhance peoples lives and build independence.
Form 990 Part III, line 4, FY2019. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 84-0532684) · Dispute this lineEarly intervention (ei) provides developmental supports and services to children birth to 3 years of age who have a significant developmental delay and their families. Tre provides services such as speech, physical and occupational therapy, developmental intervention, vision and audiological services and PSYCHOLOGICAL/SOCIAL emotional…
Form 990 Part III, line 4, FY2019. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 84-0532684) · Dispute this lineSupported living services is a program for adults with developmental disabilities that enable a person to remain in control of his or her own living arrangements and be included in their community. The participant chooses where they live, work, and play, who supports them and what type of supports they need.
Form 990 Part III, line 4, FY2019. The organization’s own words, as filed with the IRS. Find it at the IRS (EIN 84-0532684) · Dispute this lineFunders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
Federal money
The auditor reported no findings.
The auditor reported no findings.
The auditor reported no findings.
The auditor reported no findings.
By the numbers
The FY2020 990, line by line.
Download 990
| Line | Start FY20 | End FY20 |
|---|---|---|
| Cash and savingsLn 1–2 | $923K | $5.8M |
| InvestmentsLn 11–13 | $509K | $558K |
| Land, buildings, equipmentLn 10c | $10.1M | $9.6M |
| Total assetsLn 16 | $14.3M | $19.2M |
| LiabilitiesLn 26 | $8.3M | $12.3M |
| Net assetsLn 32 | $6.0M | $6.9M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Pay of officers and key staff (Part IX, line 5)Ln 5 | $287K | $287K | ||
| Other salaries and wagesLn 7 | $17.7M | $16.5M | $1.2M | |
| Pension plan contributionsLn 8 | $182K | $171K | $11K | |
| Other employee benefitsLn 9 | $1.1M | $1.0M | $95K | |
| Payroll taxesLn 10 | $1.5M | $1.4M | $105K | |
| Legal feesLn 11b | $16K | $16K | ||
| Accounting feesLn 11c | $11K | $11K | ||
| Other fees for servicesLn 11g | $2.7M | $2.5M | $147K | |
| Office expensesLn 13 | $909K | $823K | $86K | |
| OccupancyLn 16 | $285K | $233K | $52K | |
| TravelLn 17 | $335K | $330K | $5K | |
| Conferences, conventions and meetingsLn 19 | $52K | $39K | $14K | |
| InterestLn 20 | $11K | $2K | $9K | |
| Depreciation, depletion and amortizationLn 22 | $140K | $78K | $61K | |
| InsuranceLn 23 | $73K | $59K | $14K | |
| Other expenses (24a–d)Ln 24 | $174K | $224K | −$49K | |
| Total functional expensesLn 25 | $25.4M | $23.4M | $2.0M | $0 |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 LatestFiled with the IRS May 11, 2026 | $45.4M | $43.0M | $2.4M | $15.6M | 990 PDF |
| FY2024Filed with the IRS May 14, 2025 | $39.3M | $33.3M | $6.0M | $13.1M | 990 PDF |
| FY2023Filed with the IRS May 15, 2024 | $26.5M | $26.8M | −$247K | $7.2M | 990 PDF |
| FY2022Filed with the IRS May 15, 2023 | $22.1M | $24.2M | −$2.1M | $7.5M | 990 PDF |
| FY2021Filed with the IRS May 16, 2022 | $26.0M | $23.0M | $3.0M | $9.8M | 990 PDF |
| FY2020 ViewingFiled with the IRS May 17, 2021 | $26.4M | $25.4M | $964K | $6.9M | 990 PDF |
Schedules filed Part IV
See the full FY2020 990
Part I · Summary $26,404,347 revenue, 12 lines filed
Part VI · Governance 8 of 12 board members independent, no flags
Part VIII · Statement of revenue $26,404,347 across 9 lines filed
Part IX · Statement of functional expenses $25,440,713 across 16 lines filed
Part X · Balance sheet $19,154,730 assets, 16 lines filed
Part XI · Reconciliation of net assets $6,901,105 net assets at year end
Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File
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