The Resource Exchange INC

Tax-deductible

Colorado Spgs, CO501(c)(3)Since 1964Human ServicesEIN 84-0532684

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Advocating for independence and inclusion, the Resource Exchange partners with children and adults who have a variety of disabilities, delays, mental health or long-term care needs. We DO this using a person-centered approach in coordinating care, promoting choices, and collaborating with community partners.

501(c)(3) charity; gifts are tax-deductible.
92¢ of each $1 spent went to programs.
Run by 75 volunteers and 624 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 5
filings with a surplus
Average surplus $1.5M a year · 5% of revenue · last 5 filings
Worth a look: a surplus in 3 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
92%
of spending
Looks good: 92% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$685K
to officers and key staff · 2% of spending
Top officer’s pay lower than 63% of similar orgs
Looks good: pay to officers and key staff is 2% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
2 mo
of spending, in cash
Fine: 1.8 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $10K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$9.0M
36% of total assets
Looks good: liabilities are 36% of assets; 50% or less.
Pt X · Ln 26
Independent board members
14
of 14 voting members
Looks good: 14 of 14 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$45.4M
+15% vs prior year
Spent
$43.0M
To programs
92%
Net assets
$15.6M
By yearFY2020–FY2024
Revenue
$45.4M
FY2024▲ +15%
Revenue by fiscal year
FY2020$26.4M
FY2021$26.0M
FY2022$22.1M
FY2023$26.5M
FY2024$39.3M
FY2024$45.4M
Expenses
$43.0M
FY2024▲ +29%
Expenses by fiscal year
FY2020$25.4M
FY2021$23.0M
FY2022$24.2M
FY2023$26.8M
FY2024$33.3M
FY2024$43.0M
Net assets
$15.6M
FY2024▲ +19%
Net assets by fiscal year
FY2020$6.9M
FY2021$9.8M
FY2022$7.5M
FY2023$7.2M
FY2024$13.1M
FY2024$15.6M

From the FY2024 Form 990 · figures checked against the IRS filing · see the original

Give Claim

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Sep 1967.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

92 cents of each dollar spent went to programs.

Program services 92% · $39.5M Management & general 8% · $3.5M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

19 people listed on the 990; $685K paid to officers and key staff.

Part VII, Section A · reportable compensation
$185,656Pt VII · Sec A
$164,088Pt VII · Sec A
Director, NA
$117,455Pt VII · Sec A
Director, Se
$109,864Pt VII · Sec A
Supervisor,
$107,938Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
$0Pt VII · Sec A

Colleen Head Batchelor’s $186K as CEO is at the 37th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 5 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Colleen Head Batchelor$185,656$183,907$171,854$154,396$166,219$165,649
Heather Whitworth$164,088$156,569$132,823$96,766$115,570$115,000
Nancy Vigil$117,455—————
Laura Thomas$109,864—————
Cathy Eckert$107,938—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See The Resource Exchange INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects people with disabilities and complex needs to support and choices.

Provided by the organization

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3 programs · $39.2M · in their own filed words · FY2024
01

Service coordination, or case management as it is commonly called, is an individually centered, family and community-focused service in which programs and resources are coordinated to enhance peoples lives and build independence.

$30.1Mprogram expense
02

Early intervention (ei) provides developmental supports and services to children birth to 3 years of age who have a significant developmental delay and their families. Tre provides services such as speech, physical and occupational therapy, developmental intervention, vision and audiological services and PSYCHOLOGICAL/SOCIAL emotional…

$8.6Mprogram expense
03

Comprehensive services are designed for adults with developmental disabilities who need more intensive supervision and assistance in their daily lives. People in this program live on their own, in a host home with a family or individual who cares for the person in their home, or a group home run by a service agency.

$486Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
Total grants receivedfrom 1 funder$10K

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$45.4M
Ln 12
Fees for servicesLn 2g$44.6M
Gifts and grantsLn 1h$943K
Investment incomeLn 3$370K
Money outPt IX
$43.0M
Ln 25
Programscol B$39.5M
Managementcol C$3.5M
Owns and owesPt X
$15.6M
net assets · Ln 32
Cash and savingsLn 1–2$6.4M
Total assetsLn 16$24.6M
LiabilitiesLn 26$9.0M
PeoplePt VI, VII
19
listed · VII A
PaidVII A5
Voting boardVI 1a14
IndependentVI 1b14
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$943K
Government grantsLn 1e$274K
Fees for servicesLn 2g$44.6M
Investment incomeLn 3$370K
Gains on assetsLn 7$36K
Total revenueLn 12$45.4M
Assets in detailPt X, end of year
CashLn 1$532K
SavingsLn 2$5.9M
Cash and savings togetherLn 1–2$6.4M
InvestmentsLn 11–13$3.9M
Land, buildings, equipmentLn 10c$8.2M
Other assetsLn 15$636K
Total assetsLn 16$24.6M
LiabilitiesLn 26$9.0M
Net assetsLn 32$15.6M
OperationsPt I, VI
EmployeesI 5624
VolunteersI 675
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY24End FY24
Cash and savingsLn 1–2$6.1M$6.4M
InvestmentsLn 11–13$611K$3.9M
Land, buildings, equipmentLn 10c$8.6M$8.2M
Total assetsLn 16$22.1M$24.6M
LiabilitiesLn 26$9.0M$9.0M
Net assetsLn 32$13.1M$15.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$406K$406K
Other salaries and wagesLn 7$28.0M$26.4M$1.6M
Pension plan contributionsLn 8$330K$325K$5K
Other employee benefitsLn 9$2.4M$2.0M$329K
Payroll taxesLn 10$2.4M$2.3M$155K
Legal feesLn 11b$10K$10K
Accounting feesLn 11c$72K$72K
Lobbying feesLn 11d$29K$29K
Investment management feesLn 11f$44K$44K
Other fees for servicesLn 11g$5.8M$5.6M$210K
Office expensesLn 13$1.5M$1.4M$73K
OccupancyLn 16$285K$242K$43K
TravelLn 17$323K$317K$6K
Conferences, conventions and meetingsLn 19$83K$26K$56K
InterestLn 20$2K$2K$16
Depreciation, depletion and amortizationLn 22$197K$55K$142K
InsuranceLn 23$122K$98K$24K
Other expenses (24a–d)Ln 24$1.0M$673K$330K
Total functional expensesLn 25$43.0M$39.5M$3.5M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 $39.3M$33.3M$6.0M$13.1M 990 PDF
FY2023 $26.5M$26.8M−$247K$7.2M 990 PDF
FY2022 $22.1M$24.2M−$2.1M$7.5M 990 PDF
FY2021 $26.0M$23.0M$3.0M$9.8M 990 PDF
FY2020 $26.4M$25.4M$964K$6.9M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2024 990 (4 parts)
Part VIII · Statement of revenue $45,353,173 across 9 lines filed
VIII-1a Federated campaigns$11,189
VIII-1e Government grants$274,244
VIII-1f All other contributions, gifts and grants$657,539
VIII-1h Total contributions, gifts and grants$942,972
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $44,612,586$44,612,586
VIII-3 Investment incomeExcluded from tax $334,351$334,351
VIII-6 Net rental income or lossUnrelated business −$572,735−$572,735
VIII-7 Net gain or loss on sales of assetsExcluded from tax $35,999$35,999
VIII-12 Total revenueRelated to mission $44,612,586 · Unrelated business −$572,735 · Excluded from tax $370,350$45,353,173
Part IX · Statement of functional expenses $42,986,795 across 18 lines filed
IX-5 Pay of current officers, directors and key staffManagement $405,650$405,650
IX-7 Other salaries and wagesPrograms $26,411,040 · Management $1,602,464$28,013,504
IX-8 Pension plan contributionsPrograms $324,684 · Management $5,384$330,068
IX-9 Other employee benefitsPrograms $2,026,228 · Management $328,530$2,354,758
IX-10 Payroll taxesPrograms $2,250,750 · Management $155,422$2,406,172
IX-11b Legal feesManagement $10,002$10,002
IX-11c Accounting feesManagement $71,745$71,745
IX-11d Lobbying feesManagement $29,000$29,000
IX-11f Investment management feesManagement $44,340$44,340
IX-11g Other fees for servicesPrograms $5,589,659 · Management $209,894$5,799,553
IX-13 Office expensesPrograms $1,433,537 · Management $73,194$1,506,731
IX-16 OccupancyPrograms $242,469 · Management $42,804$285,273
IX-17 TravelPrograms $317,243 · Management $5,951$323,194
IX-19 Conferences, conventions and meetingsPrograms $26,460 · Management $56,207$82,667
IX-20 InterestPrograms $2,062 · Management $16$2,078
IX-22 Depreciation, depletion and amortizationPrograms $55,282 · Management $141,650$196,932
IX-23 InsurancePrograms $97,735 · Management $24,079$121,814
IX-24 Other expenses (24a–d)Programs $673,414 · Management $329,900$1,003,314
IX-25 Total functional expensesPrograms $39,450,563 · Management $3,536,232 · Fundraising $0$42,986,795
Part X · Balance sheet $24,603,310 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $337,241$532,012
X-2 Savings and temporary cash investmentsStart of year $5,770,317$5,866,232
X-4 Accounts receivableStart of year $5,984,597$5,124,346
X-9 Prepaid expenses and deferred chargesStart of year $242,206$341,208
X-10c Land, buildings and equipment, netStart of year $8,628,743$8,201,316
X-11 Publicly traded securitiesStart of year $611,331$3,902,338
X-15 Other assetsStart of year $550,961$635,858
X-16 Total assetsStart of year $22,125,396$24,603,310
X-17 Accounts payable and accrued expensesStart of year $3,139,244$3,572,959
X-25 Other liabilitiesStart of year $550,961$645,552
X-26 Total liabilitiesStart of year $9,024,670$8,979,806
X-27 Net assets without donor restrictionsStart of year $13,047,406$15,346,117
X-28 Net assets with donor restrictionsStart of year $53,320$277,387
X-32 Total net assets or fund balancesStart of year $13,100,726$15,623,504
X-33 Total liabilities and net assetsStart of year $22,125,396$24,603,310
Part XI · Reconciliation of net assets $15,623,504 net assets at year end
XI-1 Total revenue$45,353,173
XI-2 Total expenses$42,986,795
XI-3 Revenue less expenses$2,366,378
XI-4 Net assets at start of year$13,100,726
XI-5 Net unrealized gains (losses) on investments$156,400
XI-10 Net assets at end of year$15,623,504

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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