Servicesource INC: FY2024 Nonprofit Profile & Form 990 (EIN 54-0901256)

Donald Pincus’s $382K as Evp-Contract Operations is at the 18th percentile of top reported officer pay among 34 $100M+ employment nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

Name	FY2025	FY2024	FY2023	FY2021
Donald Pincus	$381,528	$367,281	$336,341	$303,261
Thomas Troeschel	—	—	$372,444	$298,837
Mabelene Aycock	$316,406	$297,944	$298,220	$265,414
Bruce Patterson	$313,228	$298,141	$285,302	$204,246
Larry Crabtree	$258,675	$254,187	$241,716	$222,789
Richard Stonestreet	$241,129	$230,063	$221,689	$202,976
Lisa Ward	$230,820	$222,725	$214,955	$167,134
Mark Hall	—	—	$204,339	$169,626

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

Family or business ties among officersPt VI · Ln 2No
Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects people with disabilities to services, building more inclusive communities.

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1 program · $145.4M · in their own filed words · FY2023

01

See schedule O.SERVICESOURCE, inc. Is a 501(c)(3) not-for-profit organization with a mission to facilitate services, resources and partnerships to support people with disabilities and others we serve, along with their families, their caregivers and community members, in order to build more inclusive communities.

$145.4Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid

Grants received · FY2024

Servicesource Foundation INCFY2024$573K

La Raza Services INCFY2024$99K

SourceamericaFY2024$43K

The Community Foundation for Greater Atlanta INCFY2024$10K

The National Restaurant Association Educational FoundationFY2024$10K

Total grants receivedfrom 5 funders$735K

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Grants paid · 16 grants · $8.8M · 2020–2024

Abilities INC of FloridaVA · FY2024$900,000

Central Fairfax Services INCVA · FY2024$650,000

Opportunity Center IncorporatedVA · FY2024$400,000

Unitemized GrantFY2024$218,331

Abilities INC of FloridaVA · FY2023$1,050,000

Central Fairfax Services INCVA · FY2023$600,000

Parc Community Partnership FoundationVA · FY2023$200,000

Central Fairfax Services INCVA · FY2022$500,000

Homes for Independence INCFL · FY2022$500,000

Opportunity Center IncorporatedVA · FY2022$500,000

Parc Community Partnership FoundationVA · FY2022$500,000

Servicesource Foundation INCVA · FY2022$30,860

Servicesource Foundation INCVA · FY2020$860,000

Central Fairfax Services INCVA · FY2020$701,000

Abilities INC of FloridaVA · FY2020$700,000

Opportunity Center IncorporatedVA · FY2020$500,000

By the numbers

The FY2024 990, line by line.

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1The main four

Money inPt VIII

$159.0M

Ln 12

Fees for servicesLn 2g$155.4M

Gifts and grantsLn 1h$2.0M

Other incomeLn 4–11$954K

Money outPt IX

$154.6M

Ln 25

Programscol B$145.4M

Managementcol C$8.8M

Fundraisingcol D$379K

Owns and owesPt X

$67.9M

net assets · Ln 32

Cash and savingsLn 1–2$3.2M

Total assetsLn 16$107.6M

LiabilitiesLn 26$39.7M

PeoplePt VI, VII

26

listed · VII A

PaidVII A13

Voting boardVI 1a13

IndependentVI 1b13

2In more detail

Revenue in detailPt VIII

Gifts and grantsLn 1h$2.0M

Government grantsLn 1e$645K

Fees for servicesLn 2g$155.4M

Investment incomeLn 3$665K

Other incomeLn 4–11$954K

Gains on assetsLn 7$2K

Total revenueLn 12$159.0M

Assets in detailPt X, end of year

CashLn 1$10K

SavingsLn 2$3.2M

Cash and savings togetherLn 1–2$3.2M

InvestmentsLn 11–13$27.4M

Land, buildings, equipmentLn 10c$13.8M

Other assetsLn 15$30.8M

Total assetsLn 16$107.6M

LiabilitiesLn 26$39.7M

Net assetsLn 32$67.9M

OperationsPt I, VI

EmployeesI 51,643

VolunteersI 613

Fiscal year endsHeaderJune

Conflict-of-interest policyVI 12aYes

Whistleblower policyVI 13Yes

Records policyVI 14Yes

3Year over year

Balance sheet, start vs end of yearPt X · col A, B

Line	Start FY24	End FY24
Cash and savingsLn 1–2	$4.4M	$3.2M
InvestmentsLn 11–13	$24.6M	$27.4M
Land, buildings, equipmentLn 10c	$14.8M	$13.8M
Total assetsLn 16	$97.3M	$107.6M
LiabilitiesLn 26	$36.0M	$39.7M
Net assetsLn 32	$61.3M	$67.9M

4Every line

Statement of functional expensesPt IX · every line

Line	Total	Programs	Management	Fundraising
Grants to domestic organizationsLn 1	$2.1M	$2.1M
Pay of current officers, directors and key staffLn 5	$2.0M	$1.8M	$254K	$8K
Other salaries and wagesLn 7	$61.1M	$53.2M	$7.7M	$252K
Other employee benefitsLn 9	$13.7M	$12.1M	$1.5M	$54K
Payroll taxesLn 10	$5.8M	$5.1M	$630K	$19K
Legal feesLn 11b	$285K	$114K	$171K
Accounting feesLn 11c	$113K		$113K
Investment management feesLn 11f	$30K		$30K
Other fees for servicesLn 11g	$51.2M	$50.8M	$382K
Advertising and promotionLn 12	$42K	$25K	$6K	$11K
Office expensesLn 13	$320K	$229K	$87K	$4K
Information technologyLn 14	$2.3M	$406K	$1.9M	$7K
OccupancyLn 16	$3.0M	$2.5M	$536K	$10K
TravelLn 17	$676K	$379K	$295K	$2K
Conferences, conventions and meetingsLn 19	$367K	$251K	$109K	$7K
InterestLn 20	$252K	$252K
Depreciation, depletion and amortizationLn 22	$2.4M	$1.9M	$548K
InsuranceLn 23	$587K	$2K	$585K
Other expenses (24a–d)Ln 24	$7.7M	$13.8M	−$6.1M	$105
All other expensesLn 24e	$581K	$483K	$94K	$4K
Total functional expensesLn 25	$154.6M	$145.4M	$8.8M	$379K

Filing history

Year	Money in	Money out	In minus out	Net assets	Download
FY2025 Latest	$177.6M	$172.5M	$5.1M	$75.3M	990 PDF
FY2024 Viewing	$159.0M	$154.6M	$4.4M	$67.9M	990 PDF
FY2023	$152.4M	$148.4M	$4.0M	$61.3M	990 PDF
FY2022	Not on file
FY2021	$141.6M	$139.8M	$1.8M	$54.6M	990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations

See the full FY2024 990 (6 parts)

Part I · Summary $159,043,162 revenue, 12 lines filed

I-8 Contributions and grantsPrior year $3,540,275$2,000,021

I-9 Program service revenuePrior year $147,847,179$155,424,265

I-10 Investment incomePrior year $515,751$664,802

I-11 Other revenuePrior year $464,833$954,074

I-12 Total revenuePrior year $152,368,038$159,043,162

I-13 Grants and similar amounts paidPrior year $2,030,860$2,122,850

I-14 Benefits paid to membersPrior year $0$0

I-15 Salaries and benefitsPrior year $77,832,326$82,564,015

I-16a Professional fundraising feesPrior year $0$0

I-17 Other expensesPrior year $68,534,349$69,946,015

I-18 Total expensesPrior year $148,397,535$154,632,880

I-19 Revenue less expensesPrior year $3,970,503$4,410,282

Part VI · Governance 13 of 13 board members independent, no flags

VI-1a Voting members of the governing body13

VI-1b Independent voting members13

VI-2 Family or business relationship among officers or directorsNo

VI-12a Written conflict of interest policyYes

VI-13 Written whistleblower policyYes

VI-14 Document retention and destruction policyYes

VI-15a Process for setting top official's payYes

Part VIII · Statement of revenue $159,043,162 across 10 lines filed

VIII-1d Related organizations$807,087

VIII-1e Government grants$644,805

VIII-1f All other contributions, gifts and grants$548,129

VIII-1h Total contributions, gifts and grants$2,000,021

VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $155,424,265$155,424,265

VIII-3 Investment incomeExcluded from tax $663,166$663,166

VIII-6 Net rental income or lossExcluded from tax $415,770$415,770

VIII-7 Net gain or loss on sales of assetsExcluded from tax $1,636$1,636

VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $538,304$538,304

VIII-12 Total revenueRelated to mission $155,424,265 · Unrelated business $0 · Excluded from tax $1,618,876$159,043,162

Part IX · Statement of functional expenses $154,632,880 across 20 lines filed

IX-1 Grants to domestic organizationsPrograms $2,122,850$2,122,850

IX-5 Pay of current officers, directors and key staffPrograms $1,774,934 · Management $253,732 · Fundraising $8,372$2,037,038

IX-7 Other salaries and wagesPrograms $53,208,701 · Management $7,660,801 · Fundraising $251,838$61,121,340

IX-9 Other employee benefitsPrograms $12,054,553 · Management $1,545,259 · Fundraising $54,055$13,653,867

IX-10 Payroll taxesPrograms $5,103,377 · Management $629,560 · Fundraising $18,833$5,751,770

IX-11b Legal feesPrograms $113,547 · Management $171,107$284,654

IX-11c Accounting feesManagement $113,233$113,233

IX-11f Investment management feesManagement $29,883$29,883

IX-11g Other fees for servicesPrograms $50,814,089 · Management $381,773$51,195,862

IX-12 Advertising and promotionPrograms $25,149 · Management $6,500 · Fundraising $10,828$42,477

IX-13 Office expensesPrograms $229,222 · Management $86,836 · Fundraising $4,355$320,413

IX-14 Information technologyPrograms $406,037 · Management $1,925,440 · Fundraising $7,358$2,338,835

IX-16 OccupancyPrograms $2,476,392 · Management $536,450 · Fundraising $10,051$3,022,893

IX-17 TravelPrograms $379,154 · Management $294,638 · Fundraising $2,058$675,850

IX-19 Conferences, conventions and meetingsPrograms $251,251 · Management $108,887 · Fundraising $7,311$367,449

IX-20 InterestPrograms $251,674$251,674

IX-22 Depreciation, depletion and amortizationPrograms $1,894,561 · Management $547,878$2,442,439

IX-23 InsurancePrograms $1,737 · Management $585,158$586,895

IX-24 Other expenses (24a–d)Programs $13,833,821 · Management −$6,141,591 · Fundraising $105$7,692,335

IX-24e All other expensesPrograms $482,893 · Management $94,194 · Fundraising $4,036$581,123

IX-25 Total functional expensesPrograms $145,423,942 · Management $8,829,738 · Fundraising $379,200$154,632,880

Part X · Balance sheet $107,643,791 assets, 19 lines filed

X-1 Cash, non-interest-bearingStart of year $9,270$9,531

X-2 Savings and temporary cash investmentsStart of year $4,407,006$3,189,599

X-4 Accounts receivableStart of year $22,499,576$28,733,797

X-8 Inventories for sale or useStart of year $714,314$1,124,356

X-9 Prepaid expenses and deferred chargesStart of year $1,824,691$2,510,400

X-10c Land, buildings and equipment, netStart of year $14,795,404$13,834,334

X-11 Publicly traded securitiesStart of year $24,620,175$27,409,360

X-15 Other assetsStart of year $28,467,941$30,832,414

X-16 Total assetsStart of year $97,338,377$107,643,791

X-17 Accounts payable and accrued expensesStart of year $21,586,285$28,142,596

X-19 Deferred revenueStart of year $414,614$633,745

X-20 Tax-exempt bond liabilitiesStart of year $4,892,506$4,633,349

X-24 Unsecured notes and loans payableStart of year $1,911,843$477,961

X-25 Other liabilitiesStart of year $7,234,598$5,858,064

X-26 Total liabilitiesStart of year $36,039,846$39,745,715

X-27 Net assets without donor restrictionsStart of year $60,522,609$67,155,827

X-28 Net assets with donor restrictionsStart of year $775,922$742,249

X-32 Total net assets or fund balancesStart of year $61,298,531$67,898,076

X-33 Total liabilities and net assetsStart of year $97,338,377$107,643,791

Part XI · Reconciliation of net assets $67,898,076 net assets at year end

XI-1 Total revenue$159,043,162

XI-2 Total expenses$154,632,880

XI-3 Revenue less expenses$4,410,282

XI-4 Net assets at start of year$61,298,531

XI-5 Net unrealized gains (losses) on investments$2,160,061

XI-9 Other changes in net assets$29,202

XI-10 Net assets at end of year$67,898,076

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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Servicesource INC FY2024 filing

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