Provide free education, job training, and employment services to people with disadvantages and disabilities.

501(c)(3) charity; gifts are tax-deductible.
92¢ of each $1 spent went to programs.
$2.0M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 5
filings with a surplus
Average surplus $1.7M a year · 3% of revenue · last 5 filings
Fine: a surplus in 4 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
92%
of spending
Looks good: 92% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$2.0M
to officers and key staff · 4% of spending
Looks good: pay to officers and key staff is 4% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Plus $8.0M in investments, Pt X · Ln 11–13
Fine: 0.3 months of spending in cash, plus $8.0M in investments.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $162K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$13.5M
44% of total assets
Looks good: liabilities are 44% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 13 voting members
Looks good: 12 of 13 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$46.2M
Spent
$52.6M
To programs
92%
Net assets
$17.2M
By yearFY2020–FY2024
Revenue
$46.2M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$46.2M
FY2021$64.8M
FY2022$67.3M
FY2023$75.1M
FY2024$81.3M
Expenses
$52.6M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$52.6M
FY2021$59.7M
FY2022$64.6M
FY2023$69.3M
FY2024$79.7M
Net assets
$17.2M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$17.2M
FY2021$22.6M
FY2022$23.7M
FY2023$30.4M
FY2024$22.0M

From the FY2020 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Sep 1942.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

92 cents of each dollar spent went to programs.

Program services 92% · $48.4M Management & general 6% · $3.1M Fundraising 2% · $1.0M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

25 people listed on the 990; $2.0M paid to officers and key staff.

Part VII, Section A · reportable compensation
President & CEO
$453,134Pt VII · Sec A
Chief Financial Officer
$260,859Pt VII · Sec A
Executive VP and CIO
$221,536Pt VII · Sec A
Chief Marketing Officer
$200,631Pt VII · Sec A
Chief Operating Officer
$197,046Pt VII · Sec A
Chief Mission Officer
$172,094Pt VII · Sec A
Vice President, Retail
$163,925Pt VII · Sec A
Vice President, Human Resources
$157,701Pt VII · Sec A

Catherine a Meloy’s $582K as President & CEO is at the 95th percentile of top reported officer pay among 414 $10–100M employment nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Catherine a Meloy$582,302$579,916$435,048$542,119$453,134
Rosa Proctor CFO——$282,064——
Rosa Proctor$227,072$258,573—$132,200$260,859
Jeffrey Rostand$256,350$229,266$119,543——
Colleen Paletta$252,613$234,830$220,490$196,572$172,094
Brendan Hurley$251,902$233,827$220,060$209,912$200,631
Richard J Cole$221,609$206,273$194,027$234,426$221,536
Janece Kleben$225,185$199,492———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers free education, job training, and employment services to those facing disadvantages.

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Provided by the organization

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3 programs · $47.8M · in their own filed words · FY2020
01

Donated Goods

In 2020, goodwill of greater washington experienced the catastrophic effects of the worldwide pandemic. The 20 retail stores and donation centers that are central to the fulfillment of goodwill's mission to provide jobs, job training and employment services for people with disadvantages and disabilities were shut down for a total of…

$36.2Mprogram expense
02

Contracts

One of goodwill of greater washington's most successful business and mission fulfillment operation is its contract services division. In 2020, under the ability one program and commercial contracts, goodwill employed 218 people in its 12 contract sites throughout the DC area cleaning 84 buildings including the bureau of engraving &…

$9.4Mprogram expense
03

Workforce Development

In 2020, goodwill of greater washington's workforce development division provided free job training, employment and other supportive services to more than 2,988 people within the washington, DC region at goodwill's two career centers and secured permanent employment for 67 program graduates.

$2.1Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 1 funder$162K
Grants paid · 3 grants · $717K · 2021–2023

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$46.2M
Ln 12
Other incomeLn 4–11$20.4M
Fees for servicesLn 2g$13.3M
Gifts and grantsLn 1h$12.4M
Money outPt IX
$52.6M
Ln 25
Programscol B$48.4M
Managementcol C$3.1M
Fundraisingcol D$1.0M
Owns and owesPt X
$17.2M
net assets · Ln 32
Cash and savingsLn 1–2$1.4M
Total assetsLn 16$30.7M
LiabilitiesLn 26$13.5M
PeoplePt VI, VII
25
listed · VII A
PaidVII A9
Voting boardVI 1a13
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$12.4M
Government grantsLn 1e$51K
Noncash giftsLn 1g$9.6M
Fees for servicesLn 2g$13.3M
Investment incomeLn 3$166K
Other incomeLn 4–11$20.4M
Total revenueLn 12$46.2M
Assets in detailPt X, end of year
CashLn 1$715K
SavingsLn 2$698K
Cash and savings togetherLn 1–2$1.4M
InvestmentsLn 11–13$8.0M
Land, buildings, equipmentLn 10c$8.0M
Other assetsLn 15$8.2M
Total assetsLn 16$30.7M
LiabilitiesLn 26$13.5M
Net assetsLn 32$17.2M
OperationsPt I, VI
EmployeesI 51,962
VolunteersI 614
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$3.5M$1.4M
InvestmentsLn 11–13$8.0M$8.0M
Land, buildings, equipmentLn 10c$8.5M$8.0M
Total assetsLn 16$33.6M$30.7M
LiabilitiesLn 26$10.6M$13.5M
Net assetsLn 32$23.0M$17.2M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$1.3M$952K$202K$118K
Other salaries and wagesLn 7$24.0M$23.0M$584K$411K
Pension plan contributionsLn 8$169K$139K$13K$16K
Other employee benefitsLn 9$3.5M$3.5M$50K$43K
Payroll taxesLn 10$2.5M$2.4M$73K$51K
Legal feesLn 11b$1K$1K$249$27
Accounting feesLn 11c$602K$484K$106K$11K
Investment management feesLn 11f$32K$32K
Other fees for servicesLn 11g$1.2M$1.1M$68K$12K
Advertising and promotionLn 12$307K$84K$222K$2K
Office expensesLn 13$3.9M$3.7M$167K$52K
Information technologyLn 14$382K$333K$25K$25K
OccupancyLn 16$10.4M$9.4M$862K$130K
TravelLn 17$63K$55K$6K$2K
Conferences, conventions and meetingsLn 19$19K$558$18K$154
InterestLn 20$42K$19K$19K$3K
Depreciation, depletion and amortizationLn 22$1.6M$901K$590K$86K
InsuranceLn 23$288K$252K$34K$2K
Other expenses (24a–d)Ln 24$2.3M$2.2M$63K$42K
Total functional expensesLn 25$52.6M$48.4M$3.1M$1.0M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $81.3M$79.7M$1.6M$22.0M 990 PDF
FY2023 $75.1M$69.3M$5.7M$30.4M 990 PDF
FY2022 $67.3M$64.6M$2.7M$23.7M 990 PDF
FY2021 $64.8M$59.7M$5.0M$22.6M 990 PDF
FY2020 Viewing $46.2M$52.6M−$6.4M$17.2M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash J · Pay O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $46,197,376 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $14,357,635$12,377,170
I-9 Program service revenuePrior year $12,825,793$13,271,655
I-10 Investment incomePrior year $108,109$165,537
I-11 Other revenuePrior year $31,846,985$20,383,014
I-12 Total revenuePrior year $59,138,522$46,197,376
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $34,155,884$31,468,388
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $21,995,415$21,097,680
I-18 Total expensesPrior year $56,151,299$52,566,068
I-19 Revenue less expensesPrior year $2,987,223−$6,368,692
Part VI · Governance 12 of 13 board members independent, no flags
VI-1a Voting members of the governing body13
VI-1b Independent voting members12
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $46,197,376 across 9 lines filed
Lines not itemized here account for $20,374,378 of total revenue; see the IRS return.
VIII-1a Federated campaigns$11,012
VIII-1e Government grants$51,051
VIII-1f All other contributions, gifts and grants$12,315,107
VIII-1g Noncash contributions (included above)$9,584,378
VIII-1h Total contributions, gifts and grants$12,377,170
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $13,271,655$13,271,655
VIII-3 Investment incomeExcluded from tax $165,537$165,537
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $8,636$8,636
VIII-12 Total revenueRelated to mission $33,654,669 · Unrelated business $0 · Excluded from tax $165,537$46,197,376
Part IX · Statement of functional expenses $52,566,068 across 19 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $951,596 · Management $202,058 · Fundraising $118,064$1,271,718
IX-7 Other salaries and wagesPrograms $23,008,015 · Management $583,560 · Fundraising $410,962$24,002,537
IX-8 Pension plan contributionsPrograms $139,488 · Management $13,441 · Fundraising $16,307$169,236
IX-9 Other employee benefitsPrograms $3,456,170 · Management $50,390 · Fundraising $42,969$3,549,529
IX-10 Payroll taxesPrograms $2,350,438 · Management $73,462 · Fundraising $51,468$2,475,368
IX-11b Legal feesPrograms $1,139 · Management $249 · Fundraising $27$1,415
IX-11c Accounting feesPrograms $484,466 · Management $105,821 · Fundraising $11,328$601,615
IX-11f Investment management feesManagement $32,244$32,244
IX-11g Other fees for servicesPrograms $1,085,563 · Management $68,008 · Fundraising $11,728$1,165,299
IX-12 Advertising and promotionPrograms $83,900 · Management $221,819 · Fundraising $1,747$307,466
IX-13 Office expensesPrograms $3,686,363 · Management $166,740 · Fundraising $51,766$3,904,869
IX-14 Information technologyPrograms $332,734 · Management $24,663 · Fundraising $25,065$382,462
IX-16 OccupancyPrograms $9,446,618 · Management $862,053 · Fundraising $130,383$10,439,054
IX-17 TravelPrograms $54,533 · Management $6,169 · Fundraising $2,041$62,743
IX-19 Conferences, conventions and meetingsPrograms $558 · Management $18,276 · Fundraising $154$18,988
IX-20 InterestPrograms $19,399 · Management $19,224 · Fundraising $3,180$41,803
IX-22 Depreciation, depletion and amortizationPrograms $900,659 · Management $589,629 · Fundraising $85,967$1,576,255
IX-23 InsurancePrograms $251,541 · Management $33,773 · Fundraising $2,433$287,747
IX-24 Other expenses (24a–d)Programs $2,170,922 · Management $62,809 · Fundraising $41,989$2,275,720
IX-25 Total functional expensesPrograms $48,424,102 · Management $3,134,388 · Fundraising $1,007,578$52,566,068
Part X · Balance sheet $30,677,429 assets, 18 lines filed
X-1 Cash, non-interest-bearingStart of year $3,140,089$715,473
X-2 Savings and temporary cash investmentsStart of year $323,460$698,132
X-3 Pledges and grants receivableStart of year $129,712$99,919
X-4 Accounts receivableStart of year $2,879,645$2,039,303
X-8 Inventories for sale or useStart of year $1,226,272$908,563
X-9 Prepaid expenses and deferred chargesStart of year $1,694,190$2,000,436
X-10c Land, buildings and equipment, netStart of year $8,539,956$8,013,380
X-11 Publicly traded securitiesStart of year $8,033,114$8,025,765
X-15 Other assetsStart of year $7,594,250$8,176,458
X-16 Total assetsStart of year $33,560,688$30,677,429
X-17 Accounts payable and accrued expensesStart of year $3,349,163$5,801,175
X-19 Deferred revenueStart of year $43,474$24,971
X-25 Other liabilitiesStart of year $6,657,694$7,313,198
X-26 Total liabilitiesStart of year $10,556,955$13,465,417
X-27 Net assets without donor restrictionsStart of year $22,948,733$16,209,612
X-28 Net assets with donor restrictionsStart of year $55,000$1,002,400
X-32 Total net assets or fund balancesStart of year $23,003,733$17,212,012
X-33 Total liabilities and net assetsStart of year $33,560,688$30,677,429
Part XI · Reconciliation of net assets $17,212,012 net assets at year end
XI-1 Total revenue$46,197,376
XI-2 Total expenses$52,566,068
XI-3 Revenue less expenses−$6,368,692
XI-4 Net assets at start of year$23,003,733
XI-5 Net unrealized gains (losses) on investments$576,971
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$17,212,012

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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