Innovative Services, INC. (Innovative care Services) cares for those with disabilities, helping them lead fulfilling lives with maximum independence. Innovative's vision is to be the most trusted care provider for people with disabilities in wisconsin.

501(c)(3) charity; gifts are tax-deductible.
82¢ of each $1 spent went to programs.
$119K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

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FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 6
filings with a surplus
Average surplus $208K a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 3 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$119K
to officers and key staff · 0.4% of spending
Looks good: pay to officers and key staff is 0% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Concern: 0.2 months of spending in cash; under 2 weeks.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $14K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$2.7M
50% of total assets
Looks good: liabilities are 50% of assets; 50% or less.
Pt X · Ln 26
Independent board members
4
of 4 voting members
Looks good: 4 of 4 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$27.8M
Spent
$28.5M
To programs
82%
Net assets
$2.6M
By yearFY2020–FY2025
Revenue
$27.8M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$27.8M
FY2021$25.2M
FY2022$25.9M
FY2023$23.3M
FY2024$21.8M
FY2025$21.5M
Expenses
$28.5M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$28.5M
FY2021$25.5M
FY2022$23.8M
FY2023$23.5M
FY2024$21.6M
FY2025$21.3M
Net assets
$2.6M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$2.6M
FY2021$2.3M
FY2022$4.4M
FY2023$4.2M
FY2024$4.4M
FY2025$4.6M

From the FY2020 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Mar 2022.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

82 cents of each dollar spent went to programs.

Program services 82% · $23.4M Management & general 18% · $5.1M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

8 people listed on the 990; $119K paid to officers and key staff.

Part VII, Section A · reportable compensation
Director of Operations
$119,212Pt VII · Sec A
Chief Executive Officer
$0Pt VII · Sec A
Chairman, President (left in 2020)
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
Chairman, President
$0Pt VII · Sec A
Director (resigned in 2020)
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Michael Schwartz’s $194K as CEO is at the 41st percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Michael Schwartz$193,583$183,830$169,714———
Melissa Michel——$61,385$163,958—$119,212
Sara Noah$140,450$9,030————
Amy Gillis$139,680$47,334————
Carolyn Jazger—$106,404$138,010$120,936——
Melissa Michel Director of————$136,778—
Rebecca Hrdlicka$124,647$119,770$119,425$91,829——
Jill Rowland——$91,235$117,999$102,264—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Provides flexible, accessible, family-centered support services to maximize individual potential.

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3 programs · $19.7M · in their own filed words · FY2020
01

Adult family homes are state-licensed programs in which 4 or fewer non-related adults with disabilities live in a home in the community. Each individual receives care, treatment or services, above room and board and may receive up to seven (7) hours of nursing services per week.

$10.9Mprogram expense
02

Community supportive living programs provide supports to individuals in their own homes. Unlike supportive home care services, CSL services are not provided 24/7 and are focused on achievement of outcomes, not specific hours of service.

$6.0Mprogram expense
03

Supportive home care provides services to persons living in their own homes and may consist of assistance with any of the following: personal grooming, medications, housekeeping, meal preparation, laundry, shopping, companionship, transportation and accompaniment for MEDICAL/SOCIAL appointments.

$2.8Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Total grants receivedfrom 1 funder$14K

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$27.8M
Ln 12
Gifts and grantsLn 1h$27.5M
Fees for servicesLn 2g$246K
Investment incomeLn 3$101K
Money outPt IX
$28.5M
Ln 25
Programscol B$23.4M
Managementcol C$5.1M
Owns and owesPt X
$2.6M
net assets · Ln 32
Cash and savingsLn 1–2$592K
Total assetsLn 16$5.3M
LiabilitiesLn 26$2.7M
PeoplePt VI, VII
8
listed · VII A
PaidVII A1
Voting boardVI 1a4
IndependentVI 1b4
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$27.5M
Government grantsLn 1e$6.0M
Fees for servicesLn 2g$246K
Investment incomeLn 3$101K
Gains on assetsLn 7$101K
Total revenueLn 12$27.8M
Assets in detailPt X, end of year
CashLn 1$592K
Cash and savings togetherLn 1–2$592K
Land, buildings, equipmentLn 10c$1.5M
Total assetsLn 16$5.3M
LiabilitiesLn 26$2.7M
Net assetsLn 32$2.6M
OperationsPt I, VI
EmployeesI 5580
VolunteersI 67
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$380K$592K
Land, buildings, equipmentLn 10c$1.6M$1.5M
Total assetsLn 16$6.4M$5.3M
LiabilitiesLn 26$3.3M$2.7M
Net assetsLn 32$3.2M$2.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$131K$131K
Other salaries and wagesLn 7$16.1M$15.0M$1.1M
Other employee benefitsLn 9$2.0M$1.9M$162K
Payroll taxesLn 10$1.2M$1.1M$84K
Management feesLn 11a$1.9M$600$1.9M
Legal feesLn 11b$47K$47K
Accounting feesLn 11c$78K$78K
Lobbying feesLn 11d$5K$5K
Other fees for servicesLn 11g$368K$200K$168K
Office expensesLn 13$640K$577K$63K
Information technologyLn 14$851K$553K$299K
OccupancyLn 16$2.3M$1.9M$464K
TravelLn 17$410K$349K$61K
Conferences, conventions and meetingsLn 19$9K$9K
InterestLn 20$134K$131K$3K
Depreciation, depletion and amortizationLn 22$471K$360K$111K
InsuranceLn 23$453K$341K$112K
Other expenses (24a–d)Ln 24$1.4M$1.0M$365K
Total functional expensesLn 25$28.5M$23.4M$5.1M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $21.5M$21.3M$197K$4.6M 990 PDF
FY2024 $21.8M$21.6M$189K$4.4M 990 PDF
FY2023 $23.3M$23.5M−$185K$4.2M 990 PDF
FY2022 $25.9M$23.8M$2.0M$4.4M 990 PDF
FY2021 $25.2M$25.5M−$301K$2.3M 990 PDF
FY2020 Viewing $27.8M$28.5M−$697K$2.6M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $27,821,314 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $32,648,121$27,474,594
I-9 Program service revenuePrior year $379,594$245,699
I-10 Investment incomePrior year $94,507$101,021
I-11 Other revenuePrior year $0$0
I-12 Total revenuePrior year $33,122,222$27,821,314
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $22,672,489$19,469,927
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $10,185,070$9,047,936
I-18 Total expensesPrior year $32,857,559$28,517,863
I-19 Revenue less expensesPrior year $264,663−$696,549
Part VI · Governance 4 of 4 board members independent, 1 to look at
VI-1a Voting members of the governing body4
VI-1b Independent voting members4
VI-15a Process for setting top official's payNo
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
Part VIII · Statement of revenue $27,821,314 across 6 lines filed
VIII-1e Government grants$6,038,370
VIII-1f All other contributions, gifts and grants$21,436,224
VIII-1h Total contributions, gifts and grants$27,474,594
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $245,699$245,699
VIII-7 Net gain or loss on sales of assetsExcluded from tax $101,021$101,021
VIII-12 Total revenueRelated to mission $245,699 · Unrelated business $0 · Excluded from tax $101,021$27,821,314
Part IX · Statement of functional expenses $28,517,863 across 18 lines filed
IX-5 Pay of current officers, directors and key staffManagement $131,105$131,105
IX-7 Other salaries and wagesPrograms $15,001,540 · Management $1,119,175$16,120,715
IX-9 Other employee benefitsPrograms $1,855,860 · Management $162,462$2,018,322
IX-10 Payroll taxesPrograms $1,115,667 · Management $84,118$1,199,785
IX-11a Management feesPrograms $600 · Management $1,859,001$1,859,601
IX-11b Legal feesManagement $46,540$46,540
IX-11c Accounting feesManagement $77,543$77,543
IX-11d Lobbying feesManagement $5,000$5,000
IX-11g Other fees for servicesPrograms $199,937 · Management $167,736$367,673
IX-13 Office expensesPrograms $577,010 · Management $62,875$639,885
IX-14 Information technologyPrograms $552,513 · Management $298,777$851,290
IX-16 OccupancyPrograms $1,857,108 · Management $463,780$2,320,888
IX-17 TravelPrograms $349,159 · Management $60,923$410,082
IX-19 Conferences, conventions and meetingsManagement $8,849$8,849
IX-20 InterestPrograms $130,759 · Management $3,485$134,244
IX-22 Depreciation, depletion and amortizationPrograms $360,177 · Management $111,294$471,471
IX-23 InsurancePrograms $341,109 · Management $111,950$453,059
IX-24 Other expenses (24a–d)Programs $1,036,455 · Management $365,356$1,401,811
IX-25 Total functional expensesPrograms $23,377,894 · Management $5,139,969 · Fundraising $0$28,517,863
Part X · Balance sheet $5,311,567 assets, 11 lines filed
X-1 Cash, non-interest-bearingStart of year $380,248$592,482
X-4 Accounts receivableStart of year $4,111,098$3,046,895
X-9 Prepaid expenses and deferred chargesStart of year $319,071$201,917
X-10c Land, buildings and equipment, netStart of year $1,639,212$1,470,273
X-16 Total assetsStart of year $6,449,629$5,311,567
X-17 Accounts payable and accrued expensesStart of year $1,534,413$1,004,429
X-19 Deferred revenueStart of year $11,594$49,044
X-26 Total liabilitiesStart of year $3,255,705$2,681,565
X-27 Net assets without donor restrictionsStart of year $3,193,924$2,630,002
X-32 Total net assets or fund balancesStart of year $3,193,924$2,630,002
X-33 Total liabilities and net assetsStart of year $6,449,629$5,311,567
Part XI · Reconciliation of net assets $2,630,002 net assets at year end
XI-1 Total revenue$27,821,314
XI-2 Total expenses$28,517,863
XI-3 Revenue less expenses−$696,549
XI-4 Net assets at start of year$3,193,924
XI-9 Other changes in net assets$132,627
XI-10 Net assets at end of year$2,630,002

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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