Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 1969.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
94 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
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Who runs it and what they're paid
20 people listed on the 990; $241K paid to officers and key staff.
Karla J Mapes’s $154K as President/Ce is at the 22nd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Karla J Mapes | $154,500 | — | — | — | — | — |
| Karla Ann Mapes | — | $154,500 | — | — | — | — |
| Karla Ann Fales | — | — | $124,367 | $131,333 | — | — |
| Rebecca Zaseck | — | — | — | — | $121,865 | $122,406 |
| Martha Knepper | — | — | — | $92,613 | $33,921 | — |
| Andrew S Vargo | — | — | — | — | $80,846 | $92,438 |
| Kevin Bouma | $71,722 | $86,668 | $25,000 | — | — | — |
| Stephen Gazdick | $50,769 | — | — | — | — | — |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Helps older adults and individuals with disabilities in northern Indiana maintain their independence through supportive services, community outreach, and health initiatives.
Questions for Real Services INC
Your first name shows with your question. Real Services INC answers here, for everyone.
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Case Management
Provides a variety of needs assessments and care plans that allow older and disabled persons to maintain their independence and remain in the setting of their choice for as long as possible with support
Energy Assistance
Income eligible households received heating assistance and turn-off avoidance during weather amnesty months. The program provided 12,174 families representing 26,800 people in a five-county area with a credit on their heating bills.
Covid-19
More than 460 at-risk people impacted by the economic contraction and social restrictions caused by pandemic had access to programs and services to meet their needs through senior nutrition, energy assistance, rental assistance, telephone reassurance, and other programs.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2024 990, line by line.
Download 990
| Line | Start FY24 | End FY24 |
|---|---|---|
| Cash and savingsLn 1–2 | $2.1M | $3.6M |
| InvestmentsLn 11–13 | $3.2M | $3.3M |
| Land, buildings, equipmentLn 10c | $1.1M | $1.1M |
| Total assetsLn 16 | $14.9M | $15.0M |
| LiabilitiesLn 26 | $4.0M | $4.5M |
| Net assetsLn 32 | $10.8M | $10.5M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic organizationsLn 1 | $778K | $778K | ||
| Grants to domestic individualsLn 2 | $11.1M | $11.1M | ||
| Pay of current officers, directors and key staffLn 5 | $355K | $355K | ||
| Other salaries and wagesLn 7 | $10.7M | $10.2M | $419K | $71K |
| Pension plan contributionsLn 8 | $447K | $399K | $44K | $5K |
| Other employee benefitsLn 9 | $2.0M | $1.8M | $169K | $20K |
| Payroll taxesLn 10 | $847K | $739K | $104K | $5K |
| Accounting feesLn 11c | $15K | $15K | ||
| Investment management feesLn 11f | $13K | $13K | ||
| Other fees for servicesLn 11g | $36 | $36 | ||
| Advertising and promotionLn 12 | $176K | $148K | $4K | $24K |
| Information technologyLn 14 | $404K | $319K | $81K | $4K |
| OccupancyLn 16 | $833K | $713K | $98K | $22K |
| TravelLn 17 | $160K | $152K | $6K | $2K |
| Depreciation, depletion and amortizationLn 22 | $147K | $131K | $16K | |
| InsuranceLn 23 | $182K | $168K | $14K | $640 |
| Other expenses (24a–d)Ln 24 | $2.3M | $2.1M | $171K | $17K |
| All other expensesLn 24e | $373K | $344K | $20K | $9K |
| Total functional expensesLn 25 | $30.8M | $29.0M | $1.5M | $179K |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 Latest | $21.3M | $23.2M | −$1.9M | $8.8M | 990 PDF |
| FY2024 Viewing | $30.0M | $30.8M | −$762K | $10.5M | 990 PDF |
| FY2023 | $32.8M | $34.2M | −$1.4M | $10.8M | 990 PDF |
| FY2022 | $31.2M | $30.7M | $556K | $11.9M | 990 PDF |
| FY2021 | $25.5M | $23.8M | $1.7M | $12.1M | 990 PDF |
| FY2020 | $21.5M | $20.2M | $1.3M | $10.0M | 990 PDF |
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Schedules filed Part IV
See the full FY2024 990 (6 parts)
Part I · Summary $29,994,742 revenue, 12 lines filed
Part VI · Governance 18 of 18 board members independent, no flags
Part VIII · Statement of revenue $29,994,742 across 9 lines filed
Part IX · Statement of functional expenses $30,756,901 across 18 lines filed
Part X · Balance sheet $14,981,950 assets, 16 lines filed
Part XI · Reconciliation of net assets $10,461,937 net assets at year end
Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File
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