Real Services INC FY2021 filing

Tax-deductible

South Bend, IN501(c)(3)Since 1966Human ServicesEIN 35-1157606

Real services assists in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. We offer services in 12 counties across northern indiana, including elkhart, fulton, jasper, kosciusko, lake, laporte, marshall, newton, porter, pulaski, starke, and st. Joseph.

501(c)(3) charity; gifts are tax-deductible.
95¢ of each $1 spent went to programs.
$237K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 6
filings with a surplus
Average deficit $83K a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 3 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
95%
of spending
Looks good: 95% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$237K
to officers and key staff · 1.0% of spending
Looks good: pay to officers and key staff is 1% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
3 mo
of spending, in cash
Looks good: 3.4 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
15
named funders · $1.2M
Looks good: 15 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$4.2M
26% of total assets
Looks good: liabilities are 26% of assets; 50% or less.
Pt X · Ln 26
Independent board members
21
of 21 voting members
Looks good: 21 of 21 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$25.5M
+19% vs prior year
Spent
$23.8M
To programs
95%
Net assets
$12.1M
By yearFY2020–FY2025
Revenue
$25.5M
FY2021▲ +19%
Revenue by fiscal year
FY2020$21.5M
FY2021$25.5M
FY2022$31.2M
FY2023$32.8M
FY2024$30.0M
FY2025$21.3M
Expenses
$23.8M
FY2021▲ +18%
Expenses by fiscal year
FY2020$20.2M
FY2021$23.8M
FY2022$30.7M
FY2023$34.2M
FY2024$30.8M
FY2025$23.2M
Net assets
$12.1M
FY2021▲ +21%
Net assets by fiscal year
FY2020$10.0M
FY2021$12.1M
FY2022$11.9M
FY2023$10.8M
FY2024$10.5M
FY2025$8.8M

From the FY2021 Form 990 (year ending June 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 1969.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

95 cents of each dollar spent went to programs.

Program services 95% · $22.7M Management & general 4% · $1.0M Fundraising 0% · $103K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Who runs it and what they're paid

23 people listed on the 990; $237K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
President/CEO/Secretary
$121,865Pt VII · Sec A
Dir. of Admin & Finance, Part Year
$80,846Pt VII · Sec A
Dir. of Admin & Finance, Part Year
$33,921Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Karla J Mapes’s $154K as President/Ce is at the 22nd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Karla J Mapes$154,500—————
Karla Ann Mapes—$154,500————
Karla Ann Fales——$124,367$131,333——
Rebecca Zaseck————$121,865$122,406
Martha Knepper———$92,613——
Andrew S Vargo————$80,846$92,438
Kevin Bouma$71,722$86,668$25,000———
Stephen Gazdick$50,769—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Helps older adults and individuals with disabilities in northern Indiana maintain their independence through supportive services, community outreach, and health initiatives.

Provided by the organization

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3 program services account for $16.4M of program spending, described in the organization's own filed words · FY2020.
01

ENERGY ASSISTANCE-helps income eligible households with their heating expenses during the winter months. The program provides a credit on a family's gas and/or electric bill. 10,430 households families were assisted in a five-county area.

$6.0Mprogram expense
02

Case Management

provides a variety of needs assessments and care plans that allow older and disabled persons to receive assistance. 20,380 families and individuals were provided with information and resources to strengthen their lives.

$5.7Mprogram expense
03

COVID-19. We provided multiple programs to support individuals and families during the economic contraction and social restrictions caused by the COVID-19 pandemic. 350 people in the region affected by COVID-19 were provided rent assistance. We delivered 14,000 boxes of food to low-income seniors in St. Joseph and Elkhart counties.

$4.8Mprogram expense

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Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 15 funders →
Grants paid · 116 grants · $56.8M · 2019–2024
Unitemized GrantFY2024$5,282,929
Unitemized GrantFY2024$2,082,521
Unitemized GrantFY2024$751,104
Paladin INCIN · FY2024$66,437
Indiana Legal Services INCIN · FY2024$56,430
Kroc CenterIN · FY2024$43,328
Meals on Wheels of GoshenIN · FY2024$36,985
See all 116 grants →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$25.5M
Ln 12
Gifts and grantsLn 1h$24.1M
Fees for servicesLn 2g$889K
Investment incomeLn 3$318K
Money outPt IX
$23.8M
Ln 25
Programscol B$22.7M
Managementcol C$1.0M
Fundraisingcol D$103K
Owns and owesPt X
$12.1M
net assets · Ln 32
Cash and savingsLn 1–2$6.8M
Total assetsLn 16$16.3M
LiabilitiesLn 26$4.2M
PeoplePt VI, VII
23
listed · VII A
PaidVII A3
Voting boardVI 1a21
IndependentVI 1b21
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$24.1M
Government grantsLn 1e$22.2M
Noncash giftsLn 1g$0
Fundraising eventsLn 1c$99K
Fees for servicesLn 2g$889K
Investment incomeLn 3$318K
Other incomeLn 4–11$174K
Gains on assetsLn 7$98K
Total revenueLn 12$25.5M
Assets in detailPt X, end of year
CashLn 1$5.0M
SavingsLn 2$1.8M
Cash and savings togetherLn 1–2$6.8M
InvestmentsLn 11–13$2.8M
Land, buildings, equipmentLn 10c$996K
Other assetsLn 15$2.3M
Total assetsLn 16$16.3M
LiabilitiesLn 26$4.2M
Net assetsLn 32$12.1M
OperationsPt I, VI
EmployeesI 5327
VolunteersI 6212
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$5.4M$6.8M
InvestmentsLn 11–13$2.2M$2.8M
Land, buildings, equipmentLn 10c$1.1M$996K
Total assetsLn 16$13.1M$16.3M
LiabilitiesLn 26$3.1M$4.2M
Net assetsLn 32$10.0M$12.1M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$1.1M$1.1M
Grants to domestic individualsLn 2$11.1M$11.1M
Pay of current officers, directors and key staffLn 5$437K$0$437K$0
Other salaries and wagesLn 7$6.3M$6.0M$304K$33K
Pension plan contributionsLn 8$241K$237K$3K$785
Other employee benefitsLn 9$1.3M$1.4M−$29K$6K
Payroll taxesLn 10$470K$436K$31K$3K
Accounting feesLn 11c$31K$0$31K$0
Investment management feesLn 11f$10K$0$10K$0
Other fees for servicesLn 11g$82K$0$68K$14K
Advertising and promotionLn 12$52K$48K$441$3K
Office expensesLn 13$250K$191K$46K$13K
Information technologyLn 14$202K$192K$7K$3K
OccupancyLn 16$596K$553K$22K$20K
TravelLn 17$20K$19K$333$128
Depreciation, depletion and amortizationLn 22$109K$79K$30K$0
InsuranceLn 23$115K$102K$12K$462
Other expenses (24a–d)Ln 24$1.2M$1.2M$13K$3K
All other expensesLn 24e$119K$97K$19K$4K
Total functional expensesLn 25$23.8M$22.7M$1.0M$103K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $21.3M$23.2M−$1.9M$8.8M 990 PDF
FY2024 $30.0M$30.8M−$762K$10.5M 990 PDF
FY2023 $32.8M$34.2M−$1.4M$10.8M 990 PDF
FY2022 $31.2M$30.7M$556K$11.9M 990 PDF
FY2021 Viewing $25.5M$23.8M$1.7M$12.1M 990 PDF
FY2020 $21.5M$20.2M$1.3M$10.0M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (4 parts)
Part VIII · Statement of revenue $25,491,120 across 13 lines filed
Lines not itemized here account for $91,672 of total revenue; see the IRS return.
VIII-1a Federated campaigns$1,000
VIII-1c Fundraising events$99,377
VIII-1d Related organizations$37,986
VIII-1e Government grants$22,233,451
VIII-1f All other contributions, gifts and grants$1,737,532
VIII-1g Noncash contributions (included above)$0
VIII-1h Total contributions, gifts and grants$24,109,346
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Unrelated business $27,434 · Excluded from tax $0$889,286
VIII-3 Investment incomeUnrelated business $0 · Excluded from tax $220,017$220,017
VIII-7 Net gain or loss on sales of assetsRelated to mission $0 · Unrelated business $0 · Excluded from tax $98,354$98,354
VIII-8 Net income from fundraising eventsUnrelated business $0 · Excluded from tax $11,650$11,650
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $70,795 · Unrelated business $0 · Excluded from tax $0$70,795
VIII-12 Total revenueRelated to mission $932,647 · Unrelated business $27,434 · Excluded from tax $421,693$25,491,120
Part IX · Statement of functional expenses $23,760,732 across 19 lines filed
IX-1 Grants to domestic organizationsPrograms $1,141,078$1,141,078
IX-2 Grants to domestic individualsPrograms $11,055,357$11,055,357
IX-5 Pay of current officers, directors and key staffPrograms $0 · Management $436,789 · Fundraising $0$436,789
IX-7 Other salaries and wagesPrograms $5,979,053 · Management $303,557 · Fundraising $32,792$6,315,402
IX-8 Pension plan contributionsPrograms $237,312 · Management $2,747 · Fundraising $785$240,844
IX-9 Other employee benefitsPrograms $1,359,898 · Management −$28,778 · Fundraising $6,342$1,337,462
IX-10 Payroll taxesPrograms $436,354 · Management $31,318 · Fundraising $2,803$470,475
IX-11c Accounting feesPrograms $0 · Management $30,675 · Fundraising $0$30,675
IX-11f Investment management feesPrograms $0 · Management $9,671 · Fundraising $0$9,671
IX-11g Other fees for servicesPrograms $0 · Management $68,490 · Fundraising $13,998$82,488
IX-12 Advertising and promotionPrograms $48,397 · Management $441 · Fundraising $2,790$51,628
IX-13 Office expensesPrograms $190,918 · Management $46,489 · Fundraising $12,890$250,297
IX-14 Information technologyPrograms $192,267 · Management $7,153 · Fundraising $2,733$202,153
IX-16 OccupancyPrograms $553,274 · Management $21,939 · Fundraising $20,331$595,544
IX-17 TravelPrograms $19,316 · Management $333 · Fundraising $128$19,777
IX-22 Depreciation, depletion and amortizationPrograms $79,480 · Management $29,800 · Fundraising $0$109,280
IX-23 InsurancePrograms $102,271 · Management $12,481 · Fundraising $462$115,214
IX-24 Other expenses (24a–d)Programs $1,161,346 · Management $13,031 · Fundraising $2,930$1,177,307
IX-24e All other expensesPrograms $96,706 · Management $18,893 · Fundraising $3,692$119,291
IX-25 Total functional expensesPrograms $22,653,027 · Management $1,005,029 · Fundraising $102,676$23,760,732
Part X · Balance sheet $16,314,628 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $3,912,567$5,006,784
X-2 Savings and temporary cash investmentsStart of year $1,508,368$1,804,863
X-3 Pledges and grants receivableStart of year $2,749,193$3,239,875
X-9 Prepaid expenses and deferred chargesStart of year $6,204$158,583
X-10c Land, buildings and equipment, netStart of year $1,052,505$996,051
X-11 Publicly traded securitiesStart of year $2,178,106$2,798,049
X-15 Other assetsStart of year $1,735,848$2,310,423
X-16 Total assetsStart of year $13,142,791$16,314,628
X-17 Accounts payable and accrued expensesStart of year $1,069,459$1,202,452
X-19 Deferred revenueStart of year $140,286$854,772
X-24 Unsecured notes and loans payableStart of year $830,000$0
X-25 Other liabilitiesStart of year $794,581$2,004,261
X-26 Total liabilitiesStart of year $3,131,350$4,176,336
X-27 Net assets without donor restrictionsStart of year $6,940,769$9,074,464
X-28 Net assets with donor restrictionsStart of year $3,070,672$3,063,828
X-32 Total net assets or fund balancesStart of year $10,011,441$12,138,292
X-33 Total liabilities and net assetsStart of year $13,142,791$16,314,628
Part XI · Reconciliation of net assets $12,138,292 net assets at year end
XI-1 Total revenue$25,491,120
XI-2 Total expenses$23,760,732
XI-3 Revenue less expenses$1,730,388
XI-4 Net assets at start of year$10,011,441
XI-5 Net unrealized gains (losses) on investments$360,739
XI-9 Other changes in net assets$35,724
XI-10 Net assets at end of year$12,138,292

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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