Real Services INC FY2020 filing

Tax-deductible

South Bend, IN501(c)(3)Since 1966Human ServicesEIN 35-1157606Revenue $21.5M in FY2020

On file with the IRSrealservices.org1151 S Michigan St, 46601-3427 · South Bend, INTax-exempt since Aug 1969Publicly supported charity — 170(b)(1)(A)(vi)

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Real Services assists in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. We offer Services in 12 counties across northern indiana, including elkhart, fulton, jasper, kosciusko, lake, laporte, marshall, newton, porter, pulaski, starke, and st. Joseph.

501(c)(3) charity; gifts are tax-deductible.
94¢ of each $1 spent went to programs.
$215K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 6
filings with a surplus
Average deficit $83K a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 3 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
94%
of spending
Looks good: 94% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$215K
to officers and key staff · 1% of spending
Looks good: pay to officers and key staff is 1% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
3 mo
of spending, in cash
Looks good: 3.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
15
named funders · $1.2M
Looks good: 15 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$3.1M
24% of total assets
Looks good: liabilities are 24% of assets; 50% or less.
Pt X · Ln 26
Independent board members
15
of 15 voting members
Looks good: 15 of 15 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$21.5M
Spent
$20.2M
To programs
94%
Net assets
$10.0M
By yearFY2020–FY2025
Revenue
$21.5M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$21.5M
FY2021$25.5M
FY2022$31.2M
FY2023$32.8M
FY2024$30.0M
FY2025$21.3M
Expenses
$20.2M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$20.2M
FY2021$23.8M
FY2022$30.7M
FY2023$34.2M
FY2024$30.8M
FY2025$23.2M
Net assets
$10.0M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$10.0M
FY2021$12.1M
FY2022$11.9M
FY2023$10.8M
FY2024$10.5M
FY2025$8.8M

From the FY2020 Form 990 (year ending June 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 1969.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

94 cents of each dollar spent went to programs.

Program services 94% · $19.1M Management & general 5% · $1.0M Fundraising 0% · $82K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

17 people listed on the 990; $215K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
President/CEO/Secretary
$122,406Pt VII · Sec A
Dir. Admin. & Finance
$92,438Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A

Karla J Mapes’s $154K as President/Ce is at the 22nd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Karla J Mapes$154,500—————
Karla Ann Mapes—$154,500————
Karla Ann Fales——$124,367$131,333——
Rebecca Zaseck————$121,865$122,406
Martha Knepper———$92,613$33,921—
Andrew S Vargo————$80,846$92,438
Kevin Bouma$71,722$86,668$25,000———
Stephen Gazdick$50,769—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Helps older adults and individuals with disabilities in northern Indiana maintain their independence through supportive services, community outreach, and health initiatives.

Provided by the organization

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3 programs · $13.4M · in their own filed words · FY2019
01

ENERGY ASSISTANCE-helps income eligible households with their heating expenses during the winter months. The program provides a credit on a family's gas and/or electric bill. 10,600 households families were assisted in a five-county area.

$6.6Mprogram expense
02

Case Management

provides a variety of needs assessments and care plans that allow older and disabled persons to receive assistance. 15,598 families and individuals were provided with information and resources to strengthen their lives.

$5.1Mprogram expense
03

Home Health Care

provides home health care to elderly and disabled individuals so that they may continue to live in their homes. Assisted 2,461 elderly and disabled individuals.

$1.7Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 15 funders →
Grants paid · 116 grants · $56.8M · 2019–2024
Unitemized GrantFY2024$5,282,929
Unitemized GrantFY2024$2,082,521
Unitemized GrantFY2024$751,104
Paladin INCIN · FY2024$66,437
Indiana Legal Services INCIN · FY2024$56,430
Kroc CenterIN · FY2024$43,328
Meals on Wheels of GoshenIN · FY2024$36,985
See all 116 grants →

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$21.5M
Ln 12
Gifts and grantsLn 1h$20.1M
Fees for servicesLn 2g$1.1M
Other incomeLn 4–11$128K
Money outPt IX
$20.2M
Ln 25
Programscol B$19.1M
Managementcol C$1.0M
Fundraisingcol D$82K
Owns and owesPt X
$10.0M
net assets · Ln 32
Cash and savingsLn 1–2$5.4M
Total assetsLn 16$13.1M
LiabilitiesLn 26$3.1M
PeoplePt VI, VII
17
listed · VII A
PaidVII A2
Voting boardVI 1a15
IndependentVI 1b15
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$20.1M
Government grantsLn 1e$18.6M
Noncash giftsLn 1g$0
Fundraising eventsLn 1c$96K
Fees for servicesLn 2g$1.1M
Investment incomeLn 3$127K
Other incomeLn 4–11$128K
Gains on assetsLn 7$24K
Total revenueLn 12$21.5M
Assets in detailPt X, end of year
CashLn 1$3.9M
SavingsLn 2$1.5M
Cash and savings togetherLn 1–2$5.4M
InvestmentsLn 11–13$2.2M
Land, buildings, equipmentLn 10c$1.1M
Other assetsLn 15$1.7M
Total assetsLn 16$13.1M
LiabilitiesLn 26$3.1M
Net assetsLn 32$10.0M
OperationsPt I, VI
EmployeesI 5327
VolunteersI 6212
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$4.0M$5.4M
InvestmentsLn 11–13$1.8M$2.2M
Land, buildings, equipmentLn 10c$1.1M$1.1M
Total assetsLn 16$11.2M$13.1M
LiabilitiesLn 26$2.1M$3.1M
Net assetsLn 32$9.1M$10.0M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$753K$753K
Grants to domestic individualsLn 2$7.8M$7.8M
Pay of current officers, directors and key staffLn 5$31K$0$31K$0
Other salaries and wagesLn 7$6.4M$5.7M$606K$30K
Pension plan contributionsLn 8$248K$219K$28K$1K
Other employee benefitsLn 9$1.3M$1.2M$79K$2K
Payroll taxesLn 10$465K$417K$45K$3K
Accounting feesLn 11c$31K$0$31K$0
Investment management feesLn 11f$8K$0$8K$0
Other fees for servicesLn 11g$35K$0$34K$654
Advertising and promotionLn 12$47K$38K$6K$3K
Office expensesLn 13$254K$196K$45K$12K
Information technologyLn 14$138K$125K$11K$2K
OccupancyLn 16$550K$521K$10K$19K
TravelLn 17$101K$97K$2K$891
Depreciation, depletion and amortizationLn 22$113K$82K$31K$0
InsuranceLn 23$86K$79K$7K−$60
Other expenses (24a–d)Ln 24$1.7M$1.7M$15K$5K
All other expensesLn 24e$198K$138K$56K$4K
Total functional expensesLn 25$20.2M$19.1M$1.0M$82K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $21.3M$23.2M−$1.9M$8.8M 990 PDF
FY2024 $30.0M$30.8M−$762K$10.5M 990 PDF
FY2023 $32.8M$34.2M−$1.4M$10.8M 990 PDF
FY2022 $31.2M$30.7M$556K$11.9M 990 PDF
FY2021 $25.5M$23.8M$1.7M$12.1M 990 PDF
FY2020 Viewing $21.5M$20.2M$1.3M$10.0M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2020 990 (6 parts)
Part I · Summary $21,488,865 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $18,641,138$20,134,423
I-9 Program service revenuePrior year $1,290,557$1,100,265
I-10 Investment incomePrior year $126,989$126,506
I-11 Other revenuePrior year $146,397$127,671
I-12 Total revenuePrior year $20,205,081$21,488,865
I-13 Grants and similar amounts paidPrior year $9,248,600$8,584,565
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $7,416,655$8,382,385
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $2,471,057$3,231,169
I-18 Total expensesPrior year $19,136,312$20,198,119
I-19 Revenue less expensesPrior year $1,068,769$1,290,746
Part VI · Governance 15 of 15 board members independent, no flags
VI-1a Voting members of the governing body15
VI-1b Independent voting members15
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $21,488,865 across 13 lines filed
Lines not itemized here account for $53,622 of total revenue; see the IRS return.
VIII-1a Federated campaigns$1,000
VIII-1c Fundraising events$95,564
VIII-1d Related organizations$36,319
VIII-1e Government grants$18,629,171
VIII-1f All other contributions, gifts and grants$1,372,369
VIII-1g Noncash contributions (included above)$0
VIII-1h Total contributions, gifts and grants$20,134,423
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Unrelated business $38,485 · Excluded from tax $0$1,100,265
VIII-3 Investment incomeUnrelated business $0 · Excluded from tax $102,405$102,405
VIII-7 Net gain or loss on sales of assetsRelated to mission $0 · Unrelated business $0 · Excluded from tax $24,101$24,101
VIII-8 Net income from fundraising eventsUnrelated business $0 · Excluded from tax $1,433$1,433
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $72,616 · Unrelated business $0 · Excluded from tax $0$72,616
VIII-12 Total revenueRelated to mission $1,134,396 · Unrelated business $38,485 · Excluded from tax $181,561$21,488,865
Part IX · Statement of functional expenses $20,198,119 across 19 lines filed
IX-1 Grants to domestic organizationsPrograms $752,638$752,638
IX-2 Grants to domestic individualsPrograms $7,831,927$7,831,927
IX-5 Pay of current officers, directors and key staffPrograms $0 · Management $31,050 · Fundraising $0$31,050
IX-7 Other salaries and wagesPrograms $5,745,221 · Management $606,239 · Fundraising $29,665$6,381,125
IX-8 Pension plan contributionsPrograms $218,963 · Management $27,765 · Fundraising $1,121$247,849
IX-9 Other employee benefitsPrograms $1,176,519 · Management $79,043 · Fundraising $1,722$1,257,284
IX-10 Payroll taxesPrograms $417,236 · Management $44,676 · Fundraising $3,165$465,077
IX-11c Accounting feesPrograms $0 · Management $30,775 · Fundraising $0$30,775
IX-11f Investment management feesPrograms $0 · Management $8,064 · Fundraising $0$8,064
IX-11g Other fees for servicesPrograms $0 · Management $34,318 · Fundraising $654$34,972
IX-12 Advertising and promotionPrograms $37,574 · Management $6,462 · Fundraising $2,803$46,839
IX-13 Office expensesPrograms $196,491 · Management $45,052 · Fundraising $12,422$253,965
IX-14 Information technologyPrograms $125,301 · Management $11,177 · Fundraising $1,607$138,085
IX-16 OccupancyPrograms $520,772 · Management $9,821 · Fundraising $19,077$549,670
IX-17 TravelPrograms $97,483 · Management $2,150 · Fundraising $891$100,524
IX-22 Depreciation, depletion and amortizationPrograms $81,805 · Management $31,477 · Fundraising $0$113,282
IX-23 InsurancePrograms $78,809 · Management $6,795 · Fundraising −$60$85,544
IX-24 Other expenses (24a–d)Programs $1,650,794 · Management $15,071 · Fundraising $5,269$1,671,134
IX-24e All other expensesPrograms $138,098 · Management $56,430 · Fundraising $3,787$198,315
IX-25 Total functional expensesPrograms $19,069,631 · Management $1,046,365 · Fundraising $82,123$20,198,119
Part X · Balance sheet $13,142,791 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $3,544,331$3,912,567
X-2 Savings and temporary cash investmentsStart of year $439,177$1,508,368
X-3 Pledges and grants receivableStart of year $2,819,730$2,749,193
X-9 Prepaid expenses and deferred chargesStart of year $7,583$6,204
X-10c Land, buildings and equipment, netStart of year $1,147,835$1,052,505
X-11 Publicly traded securitiesStart of year $1,832,286$2,178,106
X-15 Other assetsStart of year $1,418,591$1,735,848
X-16 Total assetsStart of year $11,209,533$13,142,791
X-17 Accounts payable and accrued expensesStart of year $1,229,641$1,069,459
X-19 Deferred revenueStart of year $98,017$140,286
X-24 Unsecured notes and loans payable$830,000
X-25 Other liabilitiesStart of year $590,268$794,581
X-26 Total liabilitiesStart of year $2,121,255$3,131,350
X-27 Net assets without donor restrictionsStart of year $6,761,561$6,940,769
X-28 Net assets with donor restrictionsStart of year $2,326,717$3,070,672
X-32 Total net assets or fund balancesStart of year $9,088,278$10,011,441
X-33 Total liabilities and net assetsStart of year $11,209,533$13,142,791
Part XI · Reconciliation of net assets $10,011,441 net assets at year end
XI-1 Total revenue$21,488,865
XI-2 Total expenses$20,198,119
XI-3 Revenue less expenses$1,290,746
XI-4 Net assets at start of year$9,088,278
XI-5 Net unrealized gains (losses) on investments$50,151
XI-9 Other changes in net assets−$417,734
XI-10 Net assets at end of year$10,011,441

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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