Keystone Service Systems, INC. (kss) provides residential and related support services for families and people who experience intellectual disability, mental illness, or other behavioral challenges throughout central pennsylvania and the state of delaware. Kss aims to create opportunities so that all people can be valued, contributing members of their community. Kss' comprehensive Systems of care provide a range of services from hourly supports to residential services provided 24 hours per day, seven days per week.

501(c)(3) charity; gifts are tax-deductible.
84¢ of each $1 spent went to programs.
$759K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $7.6M a year · 4% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$759K
to officers and key staff · 0.5% of spending
Looks good: pay to officers and key staff is 0% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Plus $843K in investments, Pt X · Ln 11–13
Concern: 0.0 months of spending in cash; under 2 weeks.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
4
named funders · $80K
Looks good: 4 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$35.7M
46% of total assets
Looks good: liabilities are 46% of assets; 50% or less.
Pt X · Ln 26
Independent board members
11
of 12 voting members
Looks good: 11 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$160.5M
+1% vs prior year
Spent
$154.5M
To programs
84%
Net assets
$41.5M
By yearFY2020–FY2025
Revenue
$160.5M
FY2021▲ +1%
Tap a bar for its year
Revenue by fiscal year
FY2020$158.5M
FY2021$160.5M
FY2022$171.2M
FY2023$174.5M
FY2024$179.3M
FY2025$201.7M
Expenses
$154.5M
FY2021▲ +3%
Tap a bar for its year
Expenses by fiscal year
FY2020$150.4M
FY2021$154.5M
FY2022$164.9M
FY2023$167.5M
FY2024$173.0M
FY2025$189.9M
Net assets
$41.5M
FY2021▲ +17%
Tap a bar for its year
Net assets by fiscal year
FY2020$35.3M
FY2021$41.5M
FY2022$47.7M
FY2023$54.7M
FY2024$61.1M
FY2025$76.5M

From the FY2021 Form 990 (year ending June 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 1975.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

84 cents of each dollar spent went to programs.

Program services 84% · $130.1M Management & general 16% · $24.3M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

21 people listed on the 990; $759K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
Executive Director
$190,068Pt VII · Sec A
Assoc. Executive Director
$158,480Pt VII · Sec A
Executive Director
$149,612Pt VII · Sec A
Executive Director
$136,109Pt VII · Sec A
Executive Director
$124,889Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
Director
$0Pt VII · Sec A

Gregory Wellems’s $275K as VP Operations, Khs is at the 22nd percentile of top reported officer pay among 249 $100M+ human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Gregory Wellems$275,069$248,424$206,257$191,393$190,068—
Robert Bausinger$178,083$171,639$155,902$147,311$149,612$136,906
Kirk Mixell$164,109—————
Patricia Sipe——$151,318$155,145$158,480$148,016
Patricia Sipe Thru 524—$155,193————
Lisa Kielb——$148,467$126,998$124,889—
Ida Agee Thru 524—$142,429————
Kara McClain————$136,109$124,320

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2Yes
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Provides housing and support for individuals with intellectual disabilities, mental illness, or behavioral challenges.

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Provided by the organization

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3 programs · $121.3M · in their own filed words · FY2020
01

Intellectual disability serviceskss's intellectual disability servives supports people with intellectual disablity to live full, meaningful lives in their communities. Understanding the importance of natural supports, individuality, respect, and choice, intellectual disability services aims to encourage people to build relationships…

$89.7Mprogram expense
02

Susquehanna Service Dogs & Other Services

KSS'S susquehanna service dogs raises, trains, and places service dogs and hearing dogs, as well as facility dogs, to assist children and adults with disability to become more independent. Founded in 1993, susquehanna service dogs has placed over 300 services dogs with people throughout pennsylvania and the surrounding states.

$18.7Mprogram expense
03

Mental Health Services

KSS'S adult mental health services is committed to supporting and empowering individuals on their personal journey of recovery. Services supports growth and positive individual choices that lead to lives filled with dignity, respect and valued social roles.

$12.9Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
See all 4 funders →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$160.5M
Ln 12
Fees for servicesLn 2g$137.6M
Gifts and grantsLn 1h$22.7M
Investment incomeLn 3$235K
Money outPt IX
$154.5M
Ln 25
Programscol B$130.1M
Managementcol C$24.3M
Owns and owesPt X
$41.5M
net assets · Ln 32
Cash and savingsLn 1–2$336K
Total assetsLn 16$77.1M
LiabilitiesLn 26$35.7M
PeoplePt VI, VII
21
listed · VII A
PaidVII A5
Voting boardVI 1a12
IndependentVI 1b11
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$22.7M
Government grantsLn 1e$19.7M
Fees for servicesLn 2g$137.6M
Investment incomeLn 3$235K
Gains on assetsLn 7$214K
Total revenueLn 12$160.5M
Assets in detailPt X, end of year
CashLn 1$336K
Cash and savings togetherLn 1–2$336K
InvestmentsLn 11–13$843K
Land, buildings, equipmentLn 10c$44.9M
Other assetsLn 15$3.9M
Total assetsLn 16$77.1M
LiabilitiesLn 26$35.7M
Net assetsLn 32$41.5M
OperationsPt I, VI
EmployeesI 52,558
VolunteersI 61,542
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$364K$336K
InvestmentsLn 11–13$646K$843K
Land, buildings, equipmentLn 10c$42.5M$44.9M
Total assetsLn 16$72.4M$77.1M
LiabilitiesLn 26$37.1M$35.7M
Net assetsLn 32$35.3M$41.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Other salaries and wagesLn 7$85.1M$79.8M$5.2M
Pension plan contributionsLn 8$527K$500K$26K
Other employee benefitsLn 9$17.7M$16.8M$891K
Payroll taxesLn 10$6.5M$6.2M$326K
Management feesLn 11a$14.5M$14.5M
Other fees for servicesLn 11g$4.3M$3.9M$359K
Advertising and promotionLn 12$110K$89K$21K
Office expensesLn 13$2.4M$2.1M$266K
Information technologyLn 14$390K$315K$75K
OccupancyLn 16$9.2M$8.2M$1.0M
TravelLn 17$1.1M$919K$219K
Conferences, conventions and meetingsLn 19$408K$330K$78K
InterestLn 20$685K$550K$135K
Payments to affiliatesLn 21$2.4M$2.4M
Depreciation, depletion and amortizationLn 22$2.8M$2.5M$314K
InsuranceLn 23$1.1M$957K$119K
Other expenses (24a–d)Ln 24$5.3M$4.6M$749K
All other expensesLn 24e$28K$10K$18K
Total functional expensesLn 25$154.5M$130.1M$24.3M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $201.7M$189.9M$11.8M$76.5M 990 PDF
FY2024 $179.3M$173.0M$6.3M$61.1M 990 PDF
FY2023 $174.5M$167.5M$6.9M$54.7M 990 PDF
FY2022 $171.2M$164.9M$6.3M$47.7M 990 PDF
FY2021 Viewing $160.5M$154.5M$6.0M$41.5M 990 PDF
FY2020 $158.5M$150.4M$8.2M$35.3M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2021 990 (6 parts)
Part I · Summary $160,483,105 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $19,753,077$22,666,810
I-9 Program service revenuePrior year $138,296,084$137,591,506
I-10 Investment incomePrior year $171,354$234,669
I-11 Other revenuePrior year $327,456−$9,880
I-12 Total revenuePrior year $158,547,971$160,483,105
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $105,428,084$109,804,417
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $44,962,319$44,683,677
I-18 Total expensesPrior year $150,390,403$154,488,094
I-19 Revenue less expensesPrior year $8,157,568$5,995,011
Part VI · Governance 11 of 12 board members independent, 2 to look at
VI-1a Voting members of the governing body12
VI-1b Independent voting members11
VI-2 Family or business relationship among officers or directorsYes
VI-15a Process for setting top official's payNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
Part VIII · Statement of revenue $160,483,105 across 9 lines filed
VIII-1d Related organizations$2,751,793
VIII-1e Government grants$19,732,663
VIII-1f All other contributions, gifts and grants$182,354
VIII-1h Total contributions, gifts and grants$22,666,810
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $137,591,506$137,591,506
VIII-3 Investment incomeExcluded from tax $20,900$20,900
VIII-7 Net gain or loss on sales of assetsExcluded from tax $213,769$213,769
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission −$9,880−$9,880
VIII-12 Total revenueRelated to mission $137,581,626 · Unrelated business $0 · Excluded from tax $234,669$160,483,105
Part IX · Statement of functional expenses $154,488,094 across 18 lines filed
IX-7 Other salaries and wagesPrograms $79,848,252 · Management $5,233,341$85,081,593
IX-8 Pension plan contributionsPrograms $500,171 · Management $26,491$526,662
IX-9 Other employee benefitsPrograms $16,822,480 · Management $890,975$17,713,455
IX-10 Payroll taxesPrograms $6,156,631 · Management $326,076$6,482,707
IX-11a Management feesManagement $14,499,448$14,499,448
IX-11g Other fees for servicesPrograms $3,891,796 · Management $359,035$4,250,831
IX-12 Advertising and promotionPrograms $89,046 · Management $21,183$110,229
IX-13 Office expensesPrograms $2,130,790 · Management $265,954$2,396,744
IX-14 Information technologyPrograms $314,696 · Management $74,864$389,560
IX-16 OccupancyPrograms $8,151,569 · Management $1,017,436$9,169,005
IX-17 TravelPrograms $919,359 · Management $218,710$1,138,069
IX-19 Conferences, conventions and meetingsPrograms $329,594 · Management $78,409$408,003
IX-20 InterestPrograms $550,021 · Management $135,037$685,058
IX-21 Payments to affiliatesPrograms $2,383,101$2,383,101
IX-22 Depreciation, depletion and amortizationPrograms $2,516,950 · Management $314,153$2,831,103
IX-23 InsurancePrograms $957,253 · Management $119,479$1,076,732
IX-24 Other expenses (24a–d)Programs $4,569,089 · Management $748,755$5,317,844
IX-24e All other expensesPrograms $10,404 · Management $17,546$27,950
IX-25 Total functional expensesPrograms $130,141,202 · Management $24,346,892 · Fundraising $0$154,488,094
Part X · Balance sheet $77,147,483 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $363,726$335,654
X-4 Accounts receivableStart of year $23,312,073$23,602,594
X-9 Prepaid expenses and deferred chargesStart of year $830,817$950,256
X-10c Land, buildings and equipment, netStart of year $42,467,740$44,886,139
X-11 Publicly traded securitiesStart of year $645,986$843,130
X-14 Intangible assetsStart of year $2,911,990$2,588,435
X-15 Other assetsStart of year $1,897,527$3,941,275
X-16 Total assetsStart of year $72,429,859$77,147,483
X-17 Accounts payable and accrued expensesStart of year $13,256,017$14,981,279
X-20 Tax-exempt bond liabilitiesStart of year $4,083,334$3,083,334
X-24 Unsecured notes and loans payable$1,900,000
X-25 Other liabilitiesStart of year $2,520,365$2,827,771
X-26 Total liabilitiesStart of year $37,114,304$35,660,673
X-27 Net assets without donor restrictionsStart of year $33,663,060$37,773,985
X-28 Net assets with donor restrictionsStart of year $1,652,495$3,712,825
X-32 Total net assets or fund balancesStart of year $35,315,555$41,486,810
X-33 Total liabilities and net assetsStart of year $72,429,859$77,147,483
Part XI · Reconciliation of net assets $41,486,810 net assets at year end
XI-1 Total revenue$160,483,105
XI-2 Total expenses$154,488,094
XI-3 Revenue less expenses$5,995,011
XI-4 Net assets at start of year$35,315,555
XI-5 Net unrealized gains (losses) on investments$176,244
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$41,486,810

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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