Keystone Service Systems, INC. (kss) provides residential and related support services for families and people who experience intellectual disability, mental illness, or other behavioral challenges throughout central pennsylvania and the state of delaware. Kss aims to create opportunities so that all people can be valued, contributing members of their community. Kss' comprehensive Systems of care provide a range of services from hourly supports to residential services provided 24 hours per day, seven days per week.

501(c)(3) charity; gifts are tax-deductible.
86¢ of each $1 spent went to programs.
Run by 1,542 volunteers and 2,558 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $7.6M a year · 4% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
86%
of spending
Looks good: 86% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$880K
to officers and key staff · 0.5% of spending
Looks good: pay to officers and key staff is 0% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Concern: 0.1 months of spending in cash; under 2 weeks.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
4
named funders · $80K
Looks good: 4 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$34.4M
31% of total assets
Looks good: liabilities are 31% of assets; 50% or less.
Pt X · Ln 26
Independent board members
11
of 12 voting members
Looks good: 11 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$201.7M
+13% vs prior year
Spent
$189.9M
To programs
86%
Net assets
$76.5M
By yearFY2020–FY2025
Revenue
$201.7M
FY2025▲ +13%
Tap a bar for its year
Revenue by fiscal year
FY2020$158.5M
FY2021$160.5M
FY2022$171.2M
FY2023$174.5M
FY2024$179.3M
FY2025$201.7M
Expenses
$189.9M
FY2025▲ +10%
Tap a bar for its year
Expenses by fiscal year
FY2020$150.4M
FY2021$154.5M
FY2022$164.9M
FY2023$167.5M
FY2024$173.0M
FY2025$189.9M
Net assets
$76.5M
FY2025▲ +25%
Tap a bar for its year
Net assets by fiscal year
FY2020$35.3M
FY2021$41.5M
FY2022$47.7M
FY2023$54.7M
FY2024$61.1M
FY2025$76.5M

From the FY2025 Form 990 (year ending June 2025) · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 1975.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

86 cents of each dollar spent went to programs.

Program services 86% · $162.9M Management & general 14% · $26.9M Fundraising 0% · $162K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

19 people listed on the 990; $880K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
VP Operations, Khs
$275,069Pt VII · Sec A
VP Risk & Prop Mgt, Khs
$178,083Pt VII · Sec A
Executive Director
$164,109Pt VII · Sec A
SR. Director, HR
$135,706Pt VII · Sec A
Associate Exec. Director
$126,775Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Gregory Wellems’s $275K as VP Operations, Khs is at the 22nd percentile of top reported officer pay among 249 $100M+ human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Gregory Wellems$275,069$248,424$206,257$191,393$190,068—
Robert Bausinger$178,083$171,639$155,902$147,311$149,612$136,906
Kirk Mixell$164,109—————
Patricia Sipe——$151,318$155,145$158,480$148,016
Patricia Sipe Thru 524—$155,193————
Lisa Kielb——$148,467$126,998$124,889—
Ida Agee Thru 524—$142,429————
Kara McClain————$136,109$124,320

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Provides housing and support for individuals with intellectual disabilities, mental illness, or behavioral challenges.

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3 programs · $148.5M · in their own filed words · FY2024
01

Intellectual Disability Services

KSS' intellectual disability services operating in the state of pennsylvania and delaware support people with intellectual disability to live full, meaningful lives in their communities. Understanding the importance of natural supports, individuality, respect, and choice, intellectual disability services aims to encourage people to build…

$122.0Mprogram expense
02

Mental Health Services

KSS' adult mental health services is committed to supporting and empowering individuals on their personal journey of recovery. Services supports growth and positive individual choices that lead to lives filled with dignity, respect and valued social roles.

$13.8Mprogram expense
03

Other Services Including Susquehanna Service Dogs

Other services KSS provides including but not limited to peer support services, intensive case management & psychiatric rehabilitation. KSS' adult community autism program (acap) offers flexible services and supports to adults with an autism spectrum disorder to assist them to develop skills to reach their goals and participate…

$12.7Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
See all 4 funders →

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$201.7M
Ln 12
Fees for servicesLn 2g$183.1M
Gifts and grantsLn 1h$17.3M
Other incomeLn 4–11$707K
Money outPt IX
$189.9M
Ln 25
Programscol B$162.9M
Managementcol C$26.9M
Fundraisingcol D$162K
Owns and owesPt X
$76.5M
net assets · Ln 32
Cash and savingsLn 1–2$1.6M
Total assetsLn 16$111.0M
LiabilitiesLn 26$34.4M
PeoplePt VI, VII
19
listed · VII A
PaidVII A5
Voting boardVI 1a12
IndependentVI 1b11
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$17.3M
Government grantsLn 1e$14.8M
Fees for servicesLn 2g$183.1M
Investment incomeLn 3$597K
Other incomeLn 4–11$707K
Gains on assetsLn 7$514K
Total revenueLn 12$201.7M
Assets in detailPt X, end of year
CashLn 1$1.6M
Cash and savings togetherLn 1–2$1.6M
InvestmentsLn 11–13$1.1M
Land, buildings, equipmentLn 10c$56.6M
Other assetsLn 15$8.0M
Total assetsLn 16$111.0M
LiabilitiesLn 26$34.4M
Net assetsLn 32$76.5M
OperationsPt I, VI
EmployeesI 52,558
VolunteersI 61,542
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$206K$1.6M
InvestmentsLn 11–13$967K$1.1M
Land, buildings, equipmentLn 10c$53.3M$56.6M
Total assetsLn 16$93.6M$111.0M
LiabilitiesLn 26$32.5M$34.4M
Net assetsLn 32$61.1M$76.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Other salaries and wagesLn 7$107.9M$101.3M$6.6M
Pension plan contributionsLn 8$709K$665K$44K
Other employee benefitsLn 9$24.4M$22.9M$1.5M
Payroll taxesLn 10$8.0M$7.5M$498K
Management feesLn 11a$14.7M$14.7M
Legal feesLn 11b$89K$89K
Accounting feesLn 11c$4K$4K
Other fees for servicesLn 11g$4.5M$3.9M$590K
Advertising and promotionLn 12$100K$90K$10K
Office expensesLn 13$1.4M$1.3M$144K
Information technologyLn 14$557K$500K$57K
OccupancyLn 16$11.7M$10.5M$1.2M
TravelLn 17$2.1M$1.9M$227K
Conferences, conventions and meetingsLn 19$578K$516K$62K
InterestLn 20$779K$779K
Payments to affiliatesLn 21$494K$494K
Depreciation, depletion and amortizationLn 22$3.3M$3.0M$339K
InsuranceLn 23$1.4M$1.2M$140K
Other expenses (24a–d)Ln 24$6.9M$6.1M$692K$162K
All other expensesLn 24e$146K$132K$14K
Total functional expensesLn 25$189.9M$162.9M$26.9M$162K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $201.7M$189.9M$11.8M$76.5M 990 PDF
FY2024 $179.3M$173.0M$6.3M$61.1M 990 PDF
FY2023 $174.5M$167.5M$6.9M$54.7M 990 PDF
FY2022 $171.2M$164.9M$6.3M$47.7M 990 PDF
FY2021 $160.5M$154.5M$6.0M$41.5M 990 PDF
FY2020 $158.5M$150.4M$8.2M$35.3M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2025 990 (6 parts)
Part I · Summary $201,690,817 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $15,813,308$17,324,763
I-9 Program service revenuePrior year $162,905,468$183,061,604
I-10 Investment incomePrior year $346,742$597,267
I-11 Other revenuePrior year $212,218$707,183
I-12 Total revenuePrior year $179,277,736$201,690,817
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $127,604,571$141,075,347
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $45,365,029$48,809,182
I-18 Total expensesPrior year $172,969,600$189,884,529
I-19 Revenue less expensesPrior year $6,308,136$11,806,288
Part VI · Governance 11 of 12 board members independent, no flags
VI-1a Voting members of the governing body12
VI-1b Independent voting members11
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $201,690,817 across 9 lines filed
VIII-1d Related organizations$1,976,630
VIII-1e Government grants$14,835,591
VIII-1f All other contributions, gifts and grants$512,542
VIII-1h Total contributions, gifts and grants$17,324,763
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $183,061,604$183,061,604
VIII-3 Investment incomeExcluded from tax $83,249$83,249
VIII-7 Net gain or loss on sales of assetsExcluded from tax $514,018$514,018
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $698,308 · Excluded from tax $8,875$707,183
VIII-12 Total revenueRelated to mission $183,759,912 · Unrelated business $0 · Excluded from tax $606,142$201,690,817
Part IX · Statement of functional expenses $189,884,529 across 20 lines filed
IX-7 Other salaries and wagesPrograms $101,281,660 · Management $6,629,201$107,910,861
IX-8 Pension plan contributionsPrograms $665,125 · Management $43,870$708,995
IX-9 Other employee benefitsPrograms $22,900,134 · Management $1,510,448$24,410,582
IX-10 Payroll taxesPrograms $7,547,116 · Management $497,793$8,044,909
IX-11a Management feesManagement $14,698,114$14,698,114
IX-11b Legal feesPrograms $89,114$89,114
IX-11c Accounting feesPrograms $4,247$4,247
IX-11g Other fees for servicesPrograms $3,948,665 · Management $589,768$4,538,433
IX-12 Advertising and promotionPrograms $89,925 · Management $10,259$100,184
IX-13 Office expensesPrograms $1,264,339 · Management $144,239$1,408,578
IX-14 Information technologyPrograms $500,144 · Management $57,058$557,202
IX-16 OccupancyPrograms $10,525,426 · Management $1,200,769$11,726,195
IX-17 TravelPrograms $1,875,389 · Management $226,742$2,102,131
IX-19 Conferences, conventions and meetingsPrograms $515,896 · Management $62,374$578,270
IX-20 InterestPrograms $779,375$779,375
IX-21 Payments to affiliatesPrograms $493,874$493,874
IX-22 Depreciation, depletion and amortizationPrograms $2,974,083 · Management $339,292$3,313,375
IX-23 InsurancePrograms $1,225,448 · Management $139,802$1,365,250
IX-24 Other expenses (24a–d)Programs $6,054,214 · Management $692,487 · Fundraising $161,869$6,908,570
IX-24e All other expensesPrograms $131,839 · Management $14,431$146,270
IX-25 Total functional expensesPrograms $162,866,013 · Management $26,856,647 · Fundraising $161,869$189,884,529
Part X · Balance sheet $110,969,035 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $205,950$1,595,318
X-4 Accounts receivableStart of year $30,627,198$41,781,734
X-9 Prepaid expenses and deferred chargesStart of year $678,845$615,058
X-10c Land, buildings and equipment, netStart of year $53,265,552$56,618,067
X-11 Publicly traded securitiesStart of year $966,947$1,078,881
X-14 Intangible assetsStart of year $1,617,772$1,294,218
X-15 Other assetsStart of year $6,253,228$7,985,759
X-16 Total assetsStart of year $93,615,492$110,969,035
X-17 Accounts payable and accrued expensesStart of year $12,716,006$13,338,984
X-25 Other liabilitiesStart of year $4,898,630$6,294,607
X-26 Total liabilitiesStart of year $32,489,554$34,432,938
X-27 Net assets without donor restrictionsStart of year $57,426,504$72,525,353
X-28 Net assets with donor restrictionsStart of year $3,699,434$4,010,744
X-32 Total net assets or fund balancesStart of year $61,125,938$76,536,097
X-33 Total liabilities and net assetsStart of year $93,615,492$110,969,035
Part XI · Reconciliation of net assets $76,536,097 net assets at year end
XI-1 Total revenue$201,690,817
XI-2 Total expenses$189,884,529
XI-3 Revenue less expenses$11,806,288
XI-4 Net assets at start of year$61,125,938
XI-5 Net unrealized gains (losses) on investments$77,699
XI-9 Other changes in net assets$3,526,172
XI-10 Net assets at end of year$76,536,097

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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