Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Jul 1982.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Who runs it and what they're paid
28 people listed on the 990; $3.4M paid to officers and key staff.
Eric Spencer’s $1.1M as President & CEO is at the 100th percentile of top reported officer pay among 247 $10–100M crime & legal nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Eric Spencer | $1,068,935 | $517,518 | — | — | — | — |
| Kathleen Mahne | $364,601 | $899,068 | $895,344 | $890,747 | $698,266 | — |
| Kathleen D Mahne | — | — | — | — | — | $690,978 |
| Stephen Janicki | $480,981 | $392,767 | $369,263 | — | $275,351 | — |
| John Shedd | $460,554 | $383,200 | $355,144 | $397,043 | $338,094 | — |
| Kenneth Butler Former Dir | $422,530 | $210,556 | — | — | — | — |
| David Levin | $416,583 | $343,496 | $323,279 | $331,887 | $289,878 | $195,732 |
| Jairo Arcila | — | — | — | — | $370,081 | $360,147 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
See Arbitration Forums INC executive salaries →Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Helps members recover and resolve issues through service, collaboration, and innovation.
Questions for Arbitration Forums INC
Your first name shows with your question. Arbitration Forums INC answers here, for everyone.
Arbitration Services
935,000 disputes filed worth $8.7 billion in claims in 2020 as a cost effective alternative to litigation for the insurance industry.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2020 990, line by line.
Download 990
| Line | Start FY20 | End FY20 |
|---|---|---|
| Cash and savingsLn 1–2 | $3.2M | $1.5M |
| InvestmentsLn 11–13 | $69.8M | $77.0M |
| Land, buildings, equipmentLn 10c | $3.6M | $3.6M |
| Total assetsLn 16 | $102.1M | $105.3M |
| LiabilitiesLn 26 | $25.1M | $24.3M |
| Net assetsLn 32 | $77.0M | $80.9M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic organizationsLn 1 | $79K | |||
| Pay of current officers, directors and key staffLn 5 | $3.0M | |||
| Other salaries and wagesLn 7 | $16.5M | |||
| Pension plan contributionsLn 8 | $3.6M | |||
| Other employee benefitsLn 9 | $3.2M | |||
| Payroll taxesLn 10 | $1.2M | |||
| Legal feesLn 11b | $126K | |||
| Accounting feesLn 11c | $95K | |||
| Investment management feesLn 11f | $197K | |||
| Other fees for servicesLn 11g | $3.9M | |||
| Advertising and promotionLn 12 | $44K | |||
| Office expensesLn 13 | $788K | |||
| Information technologyLn 14 | $2.5M | |||
| OccupancyLn 16 | $614K | |||
| TravelLn 17 | $24K | |||
| Conferences, conventions and meetingsLn 19 | $128K | |||
| Depreciation, depletion and amortizationLn 22 | $5.0M | |||
| InsuranceLn 23 | $151K | |||
| Other expenses (24a–d)Ln 24 | $114K | |||
| All other expensesLn 24e | $7K | |||
| Total functional expensesLn 25 | $41.2M |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 LatestFiled with the IRS Jun 17, 2026 | $53.0M | $53.5M | −$527K | $96.3M | 990 PDF |
| FY2024Filed with the IRS May 1, 2025 | $56.4M | $52.4M | $4.0M | $91.2M | 990 PDF |
| FY2023Filed with the IRS May 8, 2024 | $55.4M | $47.1M | $8.3M | $85.7M | 990 PDF |
| FY2022Filed with the IRS May 5, 2023 | $39.8M | $42.3M | −$2.5M | $76.7M | 990 PDF |
| FY2021Filed with the IRS May 6, 2022 | $36.9M | $41.5M | −$4.6M | $80.2M | 990 PDF |
| FY2020 ViewingFiled with the IRS May 11, 2021 | $45.1M | $41.2M | $3.9M | $80.9M | 990 PDF |
Schedules filed Part IV
See the full FY2020 990 (6 parts)
Part I · Summary $45,133,923 revenue, 12 lines filed
Part VI · Governance 14 of 15 board members independent, no flags
Part VIII · Statement of revenue $45,133,923 across 4 lines filed
Part IX · Statement of functional expenses $41,219,958 across 20 lines filed
Part X · Balance sheet $105,255,521 assets, 16 lines filed
Part XI · Reconciliation of net assets $80,922,582 net assets at year end
Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File
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