Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Jul 1982.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Who runs it and what they're paid
30 people listed on the 990; $5.8M paid to officers and key staff.
Eric Spencer’s $1.1M as President & CEO is at the 100th percentile of top reported officer pay among 247 $10–100M crime & legal nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Eric Spencer | $1,068,935 | $517,518 | — | — | — | — |
| Kathleen Mahne | $364,601 | $899,068 | $895,344 | $890,747 | $698,266 | — |
| Kathleen D Mahne | — | — | — | — | — | $690,978 |
| Stephen Janicki | $480,981 | $392,767 | $369,263 | — | $275,351 | — |
| John Shedd | $460,554 | $383,200 | $355,144 | $397,043 | $338,094 | — |
| Kenneth Butler Former Dir | $422,530 | $210,556 | — | — | — | — |
| David Levin | $416,583 | $343,496 | $323,279 | $331,887 | $289,878 | $195,732 |
| Jairo Arcila | — | — | — | — | $370,081 | $360,147 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Helps members recover and resolve issues through service, collaboration, and innovation.
Questions for Arbitration Forums INC
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Arbitration Services
In 2025, its members filed 1.1 million arbitration disputes and 2.3 million subrogation demands collectively worth almost $27 billion in claims as a cost-effective alternative to litigation for the insurance industry.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2025 990, line by line.
Download 990
| Line | Start FY25 | End FY25 |
|---|---|---|
| Cash and savingsLn 1–2 | $6.0M | $10.3M |
| InvestmentsLn 11–13 | $79.6M | $83.0M |
| Land, buildings, equipmentLn 10c | $1.9M | $1.5M |
| Total assetsLn 16 | $104.4M | $109.0M |
| LiabilitiesLn 26 | $13.2M | $12.7M |
| Net assetsLn 32 | $91.2M | $96.3M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic organizationsLn 1 | $76K | |||
| Grants to domestic individualsLn 2 | $25K | |||
| Pay of current officers, directors and key staffLn 5 | $5.2M | |||
| Other salaries and wagesLn 7 | $22.8M | |||
| Pension plan contributionsLn 8 | $3.5M | |||
| Other employee benefitsLn 9 | $3.9M | |||
| Payroll taxesLn 10 | $1.9M | |||
| Legal feesLn 11b | $142K | |||
| Accounting feesLn 11c | $66K | |||
| Investment management feesLn 11f | $111K | |||
| Other fees for servicesLn 11g | $4.2M | |||
| Advertising and promotionLn 12 | $54K | |||
| Office expensesLn 13 | $934K | |||
| Information technologyLn 14 | $6.0M | |||
| OccupancyLn 16 | $107K | |||
| TravelLn 17 | $125K | |||
| Conferences, conventions and meetingsLn 19 | $619K | |||
| Depreciation, depletion and amortizationLn 22 | $3.4M | |||
| InsuranceLn 23 | $300K | |||
| Other expenses (24a–d)Ln 24 | $26K | |||
| All other expensesLn 24e | $8K | |||
| Total functional expensesLn 25 | $53.5M |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 Latest Viewing | $53.0M | $53.5M | −$527K | $96.3M | 990 PDF |
| FY2024 | $56.4M | $52.4M | $4.0M | $91.2M | 990 PDF |
| FY2023 | $55.4M | $47.1M | $8.3M | $85.7M | 990 PDF |
| FY2022 | $39.8M | $42.3M | −$2.5M | $76.7M | 990 PDF |
| FY2021 | $36.9M | $41.5M | −$4.6M | $80.2M | 990 PDF |
| FY2020 | $45.1M | $41.2M | $3.9M | $80.9M | 990 PDF |
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Schedules filed Part IV
See the full FY2025 990 (6 parts)
Part I · Summary $52,985,844 revenue, 12 lines filed
Part VI · Governance 12 of 13 board members independent, no flags
Part VIII · Statement of revenue $52,985,844 across 4 lines filed
Part IX · Statement of functional expenses $53,513,280 across 21 lines filed
Part X · Balance sheet $109,042,176 assets, 16 lines filed
Part XI · Reconciliation of net assets $96,311,678 net assets at year end
Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File
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