Impact starts with you.

I’m looking for a job I’m looking to hire
Job · Spokane, WA · Full time

Front Desk Associate (Temporary)

Excelsior Wellness · Mental Health & Crisis Intervention · $22.3M budget · 285 staff · Since 1982

Why Excelsior Wellness

FY2024 · Form 990Its mission and biggest programs, as filed

Offers healthcare, mental health, education, and social services for community well-being.

  • Excelsior Wellness Center: In 2024, expanded access through new partnerships with Managed Care Organizations, implemented respite programming, and maintained its Certified Community Behavioral Health Clinic (CCBHC) designation for the fifth consecutive year supporting integrated, high-quality care across systems. The Center…$8.3M spent in FY2024
  • Excelsior Family Medicine: Successfully implemented the Collaborative Care Model within Primary Care by embedding a Licensed Social Worker, Registered Nurse and Community Health Worker into the clinic. A data registry supporting the model was organized and tracked through an Excel…$3.2M spent in FY2024
  • Excelsior Integrated Care Center: Inpatient and Residential Services through the Excelsior Integrated Care Center successfully increased access by doubling the available capacity of LifePoint's residential services from eight to 16 units. The team has grown to include substance use services…$2.2M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$173K–$318K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$20.9M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
285
employees
4 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
76%
of spending
Looks good: 76% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+6%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
13 mo
of spending, in cash and securities
Looks good: 13.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1983
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

****Temporary Position**** Excelsior Wellness is seeking a skilled, customer-focused Front Desk Associate to support our team for 4-6 months in this temporary rol e . The ideal candidate will bring strong customer service expertise, a positive and professional demeanor, and excellent multitasking skills. This role plays a critical part in supporting clinic operations by managing client interactions, ensuring smooth daily workflows, and contributing to a welcoming, safe, and efficient care environment.

Key Responsibilities

Daily Duties Include: Answering incoming calls and providing timely assistance to patients. Reviewing provider schedules and ensuring accuracy. Managing work queues and routing items appropriately. Collecting co‑payments and maintaining an accurate cash drawer. Opening, sorting, and distributing mail. Scheduling patient appointments and coordinating follow-up care. Registering patients in the Electronic Health Record (EHR) system. Processing and managing internal referrals. Checking patients in and out for appointments. Supporting providers with follow-up phone calls, letters, and documentation needs. Scanning and indexing documents into the EHR.

Monitoring emergency room notifications and ensuring appropriate staff are alerted. Verifying patient insurance eligibility and updating records. Required Qualifications High school diploma or equivalent; an associate degree in a healthcare or business-related field is preferred. Experience in healthcare operations, patient scheduling, insurance processes, or similar administrative functions. Strong ability to work independently, multitask, and communicate effectively with a wide range of individuals. Successful completion of a criminal background check. Valid state driver’s license. Benefit: This is a non-benefited position other than those benefits required by law.

Visit our website at Excelsior Wellness to learn more about us. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, dis ability status, genetic information, protected veteran status, or any other characteristic protected by law.

Read the original listing on excelsiorwellness.bamboohr.com

About Excelsior Wellness

From its Form 990

More like this