Why Excelsior Wellness
FY2024 · Form 990Its mission and biggest programs, as filedOffers healthcare, mental health, education, and social services for community well-being.
- Excelsior Wellness Center: In 2024, expanded access through new partnerships with Managed Care Organizations, implemented respite programming, and maintained its Certified Community Behavioral Health Clinic (CCBHC) designation for the fifth consecutive year supporting integrated, high-quality care across systems. The Center…$8.3M spent in FY2024
- Excelsior Family Medicine: Successfully implemented the Collaborative Care Model within Primary Care by embedding a Licensed Social Worker, Registered Nurse and Community Health Worker into the clinic. A data registry supporting the model was organized and tracked through an Excel…$3.2M spent in FY2024
- Excelsior Integrated Care Center: Inpatient and Residential Services through the Excelsior Integrated Care Center successfully increased access by doubling the available capacity of LifePoint's residential services from eight to 16 units. The team has grown to include substance use services…$2.2M spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenExcelsior Wellness is seeking a skilled, customer-focused Front Desk Associate to support our team . The ideal candidate will bring strong customer service expertise, a positive and professional demeanor, and excellent multitasking skills. This role plays a critical part in supporting clinic operations by managing client interactions, ensuring smooth daily workflows, and contributing to a welcoming, safe, and efficient care environment.
Key Responsibilities
Daily Duties Include: Answering incoming calls and providing timely assistance to patients. Reviewing provider schedules and ensuring accuracy. Managing work queues and routing items appropriately. Collecting co‑payments and maintaining an accurate cash drawer. Opening, sorting, and distributing mail. Scheduling patient appointments and coordinating follow-up care. Registering patients in the Electronic Health Record (EHR) system. Processing and managing internal referrals. Checking patients in and out for appointments. Supporting providers with follow-up phone calls, letters, and documentation needs. Scanning and indexing documents into the EHR.
Monitoring emergency room notifications and ensuring appropriate staff are alerted. Verifying patient insurance eligibility and updating records. Required Qualifications High school diploma or equivalent; an associate degree in a healthcare or business-related field is preferred. Experience in healthcare operations, patient scheduling, insurance processes, or similar administrative functions. Strong ability to work independently, multitask, and communicate effectively with a wide range of individuals. Successful completion of a criminal background check. Valid state driver’s license.
Benefit: Excelsior Wellness offers comprehensive medical (Providence + Cigna), dental (Lincoln), and vision (VSP) insurance packages. Employee insurance packages range from a $0 to $75 monthly premium. Medical coverage responsible deductibles ranges from $250 to $500/Annually Excelsior Wellness employees typically save $1,200 to $8,700 annually on premiums and $1,250 to $6,000 on deductible expenses compared to other regional employers Visit our website at Excelsior Wellness to learn more about us.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, dis ability status, genetic information, protected veteran status, or any other characteristic protected by law.
About Excelsior Wellness
From its Form 990- Budget $22.3M · Mental Health & Crisis Intervention
- Staff 285 · founded 1982
- Pays its leaders $173K–$318K (6 reported)
- Open jobs 9 · Jobs at Excelsior Wellness · Full 990 report