Operation HOPEs mission is to expand economic opportunity in underserved communities through financial education and empowerment by offering programs that create stabilized communities and financial stakeholders.

501(c)(3) charity; gifts are tax-deductible.
84¢ of each $1 spent went to programs.
Run by 2,261 volunteers and 465 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $5.0M a year · 13% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$4.2M
to officers and key staff · 10% of spending
Looks good: pay to officers and key staff is 10% of spending; 15% or less.
Pt VII · Sec A
1 mo
of spending, in cash
Fine: 1.4 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $75K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$6.4M
14% of total assets
Looks good: liabilities are 14% of assets; 50% or less.
Pt X · Ln 26
Independent board members
10
of 11 voting members
Looks good: 10 of 11 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$32.1M
-44% vs prior year
Spent
$43.7M
To programs
84%
Net assets
$38.0M
By yearFY2020–FY2025
Revenue
$32.1M
FY2025▼ -44%
Tap a bar for its year
Revenue by fiscal year
FY2020$26.0M
FY2021$45.4M
FY2022$38.4M
FY2023$37.6M
FY2024$57.4M
FY2025$32.1M
Expenses
$43.7M
FY2025▲ +3%
Tap a bar for its year
Expenses by fiscal year
FY2020$19.3M
FY2021$26.0M
FY2022$36.1M
FY2023$39.7M
FY2024$42.3M
FY2025$43.7M
Net assets
$38.0M
FY2025▼ -23%
Tap a bar for its year
Net assets by fiscal year
FY2020$15.5M
FY2021$35.0M
FY2022$36.6M
FY2023$34.5M
FY2024$49.5M
FY2025$38.0M

From the FY2025 Form 990 · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Feb 1993.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

84 cents of each dollar spent went to programs.

Program services 84% · $36.6M Management & general 10% · $4.5M Fundraising 6% · $2.5M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

27 people listed on the 990; $4.2M paid to officers and key staff.

Part VII, Section A · reportable compensation
Chairman/CEO
$774,442Pt VII · Sec A
President & CFO
$466,956Pt VII · Sec A
$319,290Pt VII · Sec A
EVP, President Hope Programs
$270,914Pt VII · Sec A
EVP, Chief Comm. & Strat Officer
$270,058Pt VII · Sec A
Chief Innovation Officer
$242,948Pt VII · Sec A
EVP, President, Hope Partnerships
$236,479Pt VII · Sec A
SVP, Govt Relations & Public Policy
$192,611Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
John Bryant$774,442$694,271$662,145$633,555$559,947$798,604
Brian Betts$466,956$404,395$356,008$461,747$335,421$283,852
Rachael Doff—$301,272$273,711$375,941$277,003$247,632
Rachel Doff$319,290—————
Kevin Boucher$270,058$262,292$240,819$285,880$183,416$161,229
Lance Triggs$270,914$253,292$222,835$279,503$210,977$197,261
Mary Hagerty—$220,388$208,579$276,898$213,397$190,133
Jennifer Wolford$242,948$232,222$218,892$222,759$183,527—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Operation Hope INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Empowers low-income individuals and youth with skills and resources to overcome poverty and achieve inclusion.

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Provided by the organization

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3 programs · $34.8M · in their own filed words · FY2025
01

Hope Inside

HOPE Inside gives clients the resources to improve their financial situations. Through our 700-credit score initiative, we approve clients as soon as they seek assistance, commit to the resolution of primary credit denial factors, and raised FICO scores an average of 39 points.

$27.4Mprogram expense
02

1MBB HOPEs 1 Million Black Businesses initiative (1MBB) provides the black community a successful path to wealth creation through sustainable and profitable business ownership. 1MBB participants can take advantage of coaching and educational services, access to expert volunteers and more.

$4.0Mprogram expense
03

Youth HOPEs Banking on our Future (BOOF) program has operated in 304 U.S. cities and 3 provinces in South Africa and has educated over 1 million youth. The program is the recipient of the 11th John Sherman Award for Financial Education given by the US Treasury Department.

$3.4Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 2 funders$75K
Grants paid · 20 grants · $8.4M · 2020–2025
Unitemized GrantFY2025$862,518
Unitemized GrantFY2025$149,657
Unitemized GrantFY2025$46,238
Unitemized GrantFY2024$866,558
Unitemized GrantFY2024$312,771
Unitemized GrantFY2024$9,899
Unitemized GrantFY2023$668,531
Unitemized GrantFY2023$512,906
Unitemized GrantFY2023$4,876
Unitemized GrantFY2022$874,212
Unitemized GrantFY2022$352,025
Unitemized GrantFY2022$205,492
Morgan State UniversityFY2022$35,985
Unitemized GrantFY2021$1,511,963
Unitemized GrantFY2021$243,692
Unitemized GrantFY2021$37,559
Morgan State UniversityFY2021$23,802
Unitemized GrantFY2020$1,538,632
See all 20 grants →

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$32.1M
Ln 12
Gifts and grantsLn 1h$31.8M
Investment incomeLn 3$309K
Money outPt IX
$43.7M
Ln 25
Programscol B$36.6M
Managementcol C$4.5M
Fundraisingcol D$2.5M
Owns and owesPt X
$38.0M
net assets · Ln 32
Cash and savingsLn 1–2$4.9M
Total assetsLn 16$44.4M
LiabilitiesLn 26$6.4M
PeoplePt VI, VII
27
listed · VII A
PaidVII A17
Voting boardVI 1a11
IndependentVI 1b10
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$31.8M
Government grantsLn 1e$1.3M
Noncash giftsLn 1g$82K
Investment incomeLn 3$309K
Gains on assetsLn 7$153K
Total revenueLn 12$32.1M
Assets in detailPt X, end of year
CashLn 1$1.0M
SavingsLn 2$3.9M
Cash and savings togetherLn 1–2$4.9M
InvestmentsLn 11–13$815K
Land, buildings, equipmentLn 10c$653K
Other assetsLn 15$1.2M
Total assetsLn 16$44.4M
LiabilitiesLn 26$6.4M
Net assetsLn 32$38.0M
OperationsPt I, VI
EmployeesI 5465
VolunteersI 62,261
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$7.0M$4.9M
InvestmentsLn 11–13$1.1M$815K
Land, buildings, equipmentLn 10c$2.8M$653K
Total assetsLn 16$56.3M$44.4M
LiabilitiesLn 26$6.8M$6.4M
Net assetsLn 32$49.5M$38.0M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$0
Grants to domestic individualsLn 2$1.1M$1.1M
Grants and assistance to foreign recipientsLn 3$0
Benefits paid to or for membersLn 4$0
Pay of current officers, directors and key staffLn 5$4.4M$2.2M$1.3M$897K
Pay of disqualified personsLn 6$0
Other salaries and wagesLn 7$24.0M$21.9M$1.4M$741K
Pension plan contributionsLn 8$0
Other employee benefitsLn 9$2.7M$2.4M$211K$126K
Payroll taxesLn 10$2.1M$1.8M$199K$118K
Management feesLn 11a$0
Legal feesLn 11b$89K$3K$85K
Accounting feesLn 11c$74K$74K
Lobbying feesLn 11d$0
Professional fundraising feesLn 11e$0
Investment management feesLn 11f$0
Other fees for servicesLn 11g$3.1M$2.5M$504K$117K
Advertising and promotionLn 12$278K$198K$68K$12K
Office expensesLn 13$1.5M$1.2M$156K$113K
Information technologyLn 14$0
RoyaltiesLn 15$0
OccupancyLn 16$434K$223K$210K$2K
TravelLn 17$1.0M$693K$29K$320K
Travel and entertainment for public officialsLn 18$0
Conferences, conventions and meetingsLn 19$1.6M$1.6M
InterestLn 20$87K$87K
Payments to affiliatesLn 21$0
Depreciation, depletion and amortizationLn 22$384K$313K$71K
InsuranceLn 23$347K$270K$55K$22K
Other expenses (24a–d)Ln 24$395K$345K$32K$18K
All other expensesLn 24e$0
Total functional expensesLn 25$43.7M$36.6M$4.5M$2.5M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $32.1M$43.7M−$11.5M$38.0M 990 PDF
FY2024 $57.4M$42.3M$15.1M$49.5M 990 PDF
FY2023 $37.6M$39.7M−$2.0M$34.5M 990 PDF
FY2022 $38.4M$36.1M$2.3M$36.6M 990 PDF
FY2021 $45.4M$26.0M$19.5M$35.0M 990 PDF
FY2020 $26.0M$19.3M$6.7M$15.5M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash J · Pay O · Explanations
See the full FY2025 990 (6 parts)
Part I · Summary $32,145,258 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $57,075,058$31,836,515
I-9 Program service revenue$0
I-10 Investment incomePrior year $291,309$308,743
I-11 Other revenue$0
I-12 Total revenuePrior year $57,366,367$32,145,258
I-13 Grants and similar amounts paidPrior year $1,189,228$1,058,413
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $32,210,282$33,292,799
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $8,890,177$9,314,155
I-18 Total expensesPrior year $42,289,687$43,665,367
I-19 Revenue less expensesPrior year $15,076,680−$11,520,109
Part VI · Governance 10 of 11 board members independent, no flags
VI-1a Voting members of the governing body11
VI-1b Independent voting members10
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $32,145,258 across 10 lines filed
VIII-1e Government grants$1,289,489
VIII-1f All other contributions, gifts and grants$30,547,026
VIII-1g Noncash contributions (included above)$81,595
VIII-1h Total contributions, gifts and grants$31,836,515
VIII-3 Investment incomeExcluded from tax $156,177$156,177
VIII-5 Royalties$0
VIII-6 Net rental income or loss$0
VIII-7 Net gain or loss on sales of assetsExcluded from tax $152,566$152,566
VIII-8 Net income from fundraising events$0
VIII-12 Total revenueExcluded from tax $308,743$32,145,258
Part IX · Statement of functional expenses $43,665,367 across 31 lines filed
IX-1 Grants to domestic organizations$0
IX-2 Grants to domestic individualsPrograms $1,058,413$1,058,413
IX-3 Grants and assistance to foreign recipients$0
IX-4 Benefits paid to or for members$0
IX-5 Pay of current officers, directors and key staffPrograms $2,203,728 · Management $1,331,077 · Fundraising $897,499$4,432,304
IX-6 Pay of disqualified persons$0
IX-7 Other salaries and wagesPrograms $21,853,732 · Management $1,425,963 · Fundraising $741,479$24,021,174
IX-8 Pension plan contributions$0
IX-9 Other employee benefitsPrograms $2,410,929 · Management $210,773 · Fundraising $125,667$2,747,369
IX-10 Payroll taxesPrograms $1,774,650 · Management $198,986 · Fundraising $118,316$2,091,952
IX-11a Management fees$0
IX-11b Legal feesPrograms $3,405 · Management $85,446$88,851
IX-11c Accounting feesManagement $74,057$74,057
IX-11d Lobbying fees$0
IX-11f Investment management fees$0
IX-11g Other fees for servicesPrograms $2,455,401 · Management $503,718 · Fundraising $117,285$3,076,404
IX-12 Advertising and promotionPrograms $198,136 · Management $67,834 · Fundraising $11,600$277,570
IX-13 Office expensesPrograms $1,244,537 · Management $155,521 · Fundraising $113,431$1,513,489
IX-14 Information technology$0
IX-15 Royalties$0
IX-16 OccupancyPrograms $222,677 · Management $210,176 · Fundraising $1,500$434,353
IX-17 TravelPrograms $692,540 · Management $29,238 · Fundraising $320,422$1,042,200
IX-18 Travel and entertainment for public officials$0
IX-19 Conferences, conventions and meetingsPrograms $1,593,762$1,593,762
IX-20 InterestManagement $87,420$87,420
IX-21 Payments to affiliates$0
IX-22 Depreciation, depletion and amortizationPrograms $312,916 · Management $71,301$384,217
IX-23 InsurancePrograms $269,929 · Management $54,929 · Fundraising $22,109$346,967
IX-24 Other expenses (24a–d)Programs $344,879 · Management $31,787 · Fundraising $18,199$394,865
IX-24e All other expenses$0
IX-25 Total functional expensesPrograms $36,639,634 · Management $4,538,226 · Fundraising $2,487,507$43,665,367
Part X · Balance sheet $44,434,179 assets, 20 lines filed
X-1 Cash, non-interest-bearingStart of year $1,688,828$1,032,975
X-2 Savings and temporary cash investmentsStart of year $5,322,962$3,906,236
X-3 Pledges and grants receivableStart of year $43,817,493$36,605,827
X-4 Accounts receivable$0
X-8 Inventories for sale or use$0
X-9 Prepaid expenses and deferred chargesStart of year $203,024$223,672
X-10c Land, buildings and equipment, netStart of year $2,773,811$652,775
X-11 Publicly traded securitiesStart of year $1,128,976$815,243
X-12 Other securities$0
X-13 Program-related investments$0
X-14 Intangible assets$0
X-15 Other assetsStart of year $1,410,970$1,197,451
X-16 Total assetsStart of year $56,346,064$44,434,179
X-17 Accounts payable and accrued expensesStart of year $4,461,131$5,185,312
X-25 Other liabilitiesStart of year $1,495,243$1,230,641
X-26 Total liabilitiesStart of year $6,809,484$6,415,953
X-27 Net assets without donor restrictionsStart of year −$9,578,202−$9,228,956
X-28 Net assets with donor restrictionsStart of year $59,114,782$47,247,182
X-32 Total net assets or fund balancesStart of year $49,536,580$38,018,226
X-33 Total liabilities and net assetsStart of year $56,346,064$44,434,179
Part XI · Reconciliation of net assets $38,018,226 net assets at year end
XI-1 Total revenue$32,145,258
XI-2 Total expenses$43,665,367
XI-3 Revenue less expenses−$11,520,109
XI-4 Net assets at start of year$49,536,580
XI-5 Net unrealized gains (losses) on investments$1,755
XI-10 Net assets at end of year$38,018,226

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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