Operation Hope INC FY2021 filing

Tax-deductible

Atlanta, GA501(c)(3)Since 1992UnclassifiedEIN 95-4378084Revenue $45.4M in FY2021

On file with the IRSoperationhope.org191 Peachtree St Ne Ste 3840, 30303-1754 · Atlanta, GATax-exempt since Feb 1993Publicly supported charity — 170(b)(1)(A)(vi)

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Operation HOPEs mission is to expand economic opportunity in underserved communities through financial education and empowerment by offering programs that create stabilized communities and financial stakeholders.

501(c)(3) charity; gifts are tax-deductible.
81¢ of each $1 spent went to programs.
$2.8M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $5.0M a year · 13% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
81%
of spending
Looks good: 81% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$2.8M
to officers and key staff · 11% of spending
Looks good: pay to officers and key staff is 11% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
6 mo
of spending, in cash
Looks good: 5.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $75K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$7.5M
18% of total assets
Looks good: liabilities are 18% of assets; 50% or less.
Pt X · Ln 26
Independent board members
9
of 10 voting members
Looks good: 9 of 10 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$45.4M
+75% vs prior year
Spent
$26.0M
To programs
81%
Net assets
$35.0M
By yearFY2020–FY2025
Revenue
$45.4M
FY2021▲ +75%
Tap a bar for its year
Revenue by fiscal year
FY2020$26.0M
FY2021$45.4M
FY2022$38.4M
FY2023$37.6M
FY2024$57.4M
FY2025$32.1M
Expenses
$26.0M
FY2021▲ +34%
Tap a bar for its year
Expenses by fiscal year
FY2020$19.3M
FY2021$26.0M
FY2022$36.1M
FY2023$39.7M
FY2024$42.3M
FY2025$43.7M
Net assets
$35.0M
FY2021▲ +125%
Tap a bar for its year
Net assets by fiscal year
FY2020$15.5M
FY2021$35.0M
FY2022$36.6M
FY2023$34.5M
FY2024$49.5M
FY2025$38.0M

From the FY2021 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Feb 1993.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

81 cents of each dollar spent went to programs.

Program services 81% · $21.1M Management & general 12% · $3.2M Fundraising 6% · $1.6M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

22 people listed on the 990; $2.8M paid to officers and key staff.

Part VII, Section A · reportable compensation
Chairman/CEO
$559,947Pt VII · Sec A
President/CFO
$335,421Pt VII · Sec A
Sevp/Cao
$277,003Pt VII · Sec A
EVP, Partnership
$213,397Pt VII · Sec A
EVP, Programs
$210,977Pt VII · Sec A
EVP, Chief Operating Officer
$183,527Pt VII · Sec A
EVP, Relationship Management Direct
$183,416Pt VII · Sec A
EVP, Hope Research and Impact
$167,379Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
John Bryant$774,442$694,271$662,145$633,555$559,947$798,604
Brian Betts$466,956$404,395$356,008$461,747$335,421$283,852
Rachael Doff—$301,272$273,711$375,941$277,003$247,632
Rachel Doff$319,290—————
Kevin Boucher$270,058$262,292$240,819$285,880$183,416$161,229
Lance Triggs$270,914$253,292$222,835$279,503$210,977$197,261
Mary Hagerty—$220,388$208,579$276,898$213,397$190,133
Jennifer Wolford$242,948$232,222$218,892$222,759$183,527—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Empowers low-income individuals and youth with skills and resources to overcome poverty and achieve inclusion.

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Provided by the organization

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3 programs · $21.1M · in their own filed words · FY2021
01

Adult HOPE Inside gives clients the resources to improve their financial situations. Through our 700-credit score initiative, we approve clients as soon as they seek assistance, commit to the resolution of primary credit denial factors, and work to raise FICO scores on average of 47 points.

$19.2Mprogram expense
02

Disaster HOPE is a national partner of FEMA, addressing financial disaster preparedness, response, and recovery. Other disaster partners include the American Red Cross, the Economic Development Administration (EDA), corporations and other volunteer organizations.

$1.6Mprogram expense
03

Youth HOPEs Banking on our Future (BOOF) program has operated in 304 U.S. cities, 3 provinces in South Africa, and has educated over 1 million youth. The program is the recipient of the 11th John Sherman Award for Financial Education given by the US Treasury Department.

$282Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 2 funders$75K
Grants paid · 20 grants · $8.4M · 2020–2025
Unitemized GrantFY2025$862,518
Unitemized GrantFY2025$149,657
Unitemized GrantFY2025$46,238
Unitemized GrantFY2024$866,558
Unitemized GrantFY2024$312,771
Unitemized GrantFY2024$9,899
Unitemized GrantFY2023$668,531
Unitemized GrantFY2023$512,906
Unitemized GrantFY2023$4,876
Unitemized GrantFY2022$874,212
Unitemized GrantFY2022$352,025
Unitemized GrantFY2022$205,492
Morgan State UniversityFY2022$35,985
Unitemized GrantFY2021$1,511,963
Unitemized GrantFY2021$243,692
Unitemized GrantFY2021$37,559
Morgan State UniversityFY2021$23,802
Unitemized GrantFY2020$1,538,632
See all 20 grants →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$45.4M
Ln 12
Gifts and grantsLn 1h$45.4M
Investment incomeLn 3$4K
Money outPt IX
$26.0M
Ln 25
Programscol B$21.1M
Managementcol C$3.2M
Fundraisingcol D$1.6M
Owns and owesPt X
$35.0M
net assets · Ln 32
Cash and savingsLn 1–2$11.8M
Total assetsLn 16$42.5M
LiabilitiesLn 26$7.5M
PeoplePt VI, VII
22
listed · VII A
PaidVII A13
Voting boardVI 1a10
IndependentVI 1b9
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$45.4M
Government grantsLn 1e$4.1M
Noncash giftsLn 1g$24K
Investment incomeLn 3$4K
Gains on assetsLn 7−$12K
Total revenueLn 12$45.4M
Assets in detailPt X, end of year
CashLn 1$2.3M
SavingsLn 2$9.5M
Cash and savings togetherLn 1–2$11.8M
InvestmentsLn 11–13$334K
Land, buildings, equipmentLn 10c$2.2M
Other assetsLn 15$25K
Total assetsLn 16$42.5M
LiabilitiesLn 26$7.5M
Net assetsLn 32$35.0M
OperationsPt I, VI
EmployeesI 5465
VolunteersI 62,261
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$6.9M$11.8M
InvestmentsLn 11–13$31K$334K
Land, buildings, equipmentLn 10c$1.7M$2.2M
Total assetsLn 16$21.7M$42.5M
LiabilitiesLn 26$6.1M$7.5M
Net assetsLn 32$15.5M$35.0M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$24K$24K
Grants to domestic individualsLn 2$1.8M$1.8M
Grants and assistance to foreign recipientsLn 3$0
Benefits paid to or for membersLn 4$0
Pay of current officers, directors and key staffLn 5$2.9M$1.5M$707K$637K
Pay of disqualified personsLn 6$0
Other salaries and wagesLn 7$13.1M$11.5M$1.1M$396K
Pension plan contributionsLn 8$0
Other employee benefitsLn 9$1.0M$879K$103K$48K
Payroll taxesLn 10$1.1M$943K$131K$73K
Management feesLn 11a$0
Legal feesLn 11b$82K$82K
Accounting feesLn 11c$23K$23K
Lobbying feesLn 11d$0
Professional fundraising feesLn 11e$0
Investment management feesLn 11f$0
Other fees for servicesLn 11g$1.8M$1.4M$295K$39K
Advertising and promotionLn 12$302K$207K$51K$43K
Office expensesLn 13$425K$309K$68K$47K
Information technologyLn 14$0
RoyaltiesLn 15$0
OccupancyLn 16$206K$91K$115K
TravelLn 17$156K$72K$26K$58K
Travel and entertainment for public officialsLn 18$0
Conferences, conventions and meetingsLn 19$786K$656K$130K
InterestLn 20$224K$224K
Payments to affiliatesLn 21$0
Depreciation, depletion and amortizationLn 22$505K$476K$21K$8K
InsuranceLn 23$221K$170K$33K$18K
Other expenses (24a–d)Ln 24$1.3M$987K$233K$74K
All other expensesLn 24e$34K$30K$2K$1K
Total functional expensesLn 25$26.0M$21.1M$3.2M$1.6M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $32.1M$43.7M−$11.5M$38.0M 990 PDF
FY2024 $57.4M$42.3M$15.1M$49.5M 990 PDF
FY2023 $37.6M$39.7M−$2.0M$34.5M 990 PDF
FY2022 $38.4M$36.1M$2.3M$36.6M 990 PDF
FY2021 Viewing $45.4M$26.0M$19.5M$35.0M 990 PDF
FY2020 $26.0M$19.3M$6.7M$15.5M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (6 parts)
Part I · Summary $45,427,739 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $25,956,479$45,433,407
I-9 Program service revenue$0
I-10 Investment incomePrior year $3,106−$7,810
I-11 Other revenuePrior year $18,000$2,142
I-12 Total revenuePrior year $25,977,585$45,427,739
I-13 Grants and similar amounts paidPrior year $1,698,236$1,817,016
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $13,675,539$18,111,421
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $3,934,062$6,028,047
I-18 Total expensesPrior year $19,307,837$25,956,484
I-19 Revenue less expensesPrior year $6,669,748$19,471,255
Part VI · Governance 9 of 10 board members independent, no flags
VI-1a Voting members of the governing body10
VI-1b Independent voting members9
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $45,427,739 across 11 lines filed
VIII-1e Government grants$4,054,921
VIII-1f All other contributions, gifts and grants$41,378,486
VIII-1g Noncash contributions (included above)$23,860
VIII-1h Total contributions, gifts and grants$45,433,407
VIII-3 Investment incomeExcluded from tax $3,734$3,734
VIII-5 Royalties$0
VIII-6 Net rental income or lossExcluded from tax $1,500$1,500
VIII-7 Net gain or loss on sales of assetsExcluded from tax −$11,544−$11,544
VIII-8 Net income from fundraising events$0
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $642$642
VIII-12 Total revenueExcluded from tax −$5,668$45,427,739
Part IX · Statement of functional expenses $25,956,484 across 31 lines filed
IX-1 Grants to domestic organizationsPrograms $23,802$23,802
IX-2 Grants to domestic individualsPrograms $1,793,214$1,793,214
IX-3 Grants and assistance to foreign recipients$0
IX-4 Benefits paid to or for members$0
IX-5 Pay of current officers, directors and key staffPrograms $1,535,303 · Management $706,906 · Fundraising $637,487$2,879,696
IX-6 Pay of disqualified persons$0
IX-7 Other salaries and wagesPrograms $11,530,554 · Management $1,127,511 · Fundraising $395,813$13,053,878
IX-8 Pension plan contributions$0
IX-9 Other employee benefitsPrograms $879,445 · Management $103,307 · Fundraising $48,370$1,031,122
IX-10 Payroll taxesPrograms $942,629 · Management $130,981 · Fundraising $73,115$1,146,725
IX-11a Management fees$0
IX-11b Legal feesManagement $81,513$81,513
IX-11c Accounting feesManagement $22,977$22,977
IX-11d Lobbying fees$0
IX-11e Professional fundraising fees$0
IX-11f Investment management fees$0
IX-11g Other fees for servicesPrograms $1,438,303 · Management $295,034 · Fundraising $39,226$1,772,563
IX-12 Advertising and promotionPrograms $207,266 · Management $51,106 · Fundraising $43,177$301,549
IX-13 Office expensesPrograms $309,401 · Management $68,259 · Fundraising $46,927$424,587
IX-14 Information technology$0
IX-15 Royalties$0
IX-16 OccupancyPrograms $90,854 · Management $114,713$205,567
IX-17 TravelPrograms $71,917 · Management $26,231 · Fundraising $57,661$155,809
IX-18 Travel and entertainment for public officials$0
IX-19 Conferences, conventions and meetingsPrograms $655,724 · Fundraising $130,256$785,980
IX-20 InterestManagement $223,874$223,874
IX-21 Payments to affiliates$0
IX-22 Depreciation, depletion and amortizationPrograms $476,012 · Management $21,277 · Fundraising $7,556$504,845
IX-23 InsurancePrograms $170,189 · Management $33,346 · Fundraising $17,883$221,418
IX-24 Other expenses (24a–d)Programs $986,810 · Management $233,294 · Fundraising $73,616$1,293,720
IX-24e All other expensesPrograms $30,446 · Management $2,105 · Fundraising $1,094$33,645
IX-25 Total functional expensesPrograms $21,141,869 · Management $3,242,434 · Fundraising $1,572,181$25,956,484
Part X · Balance sheet $42,513,861 assets, 21 lines filed
X-1 Cash, non-interest-bearingStart of year $2,124,052$2,324,675
X-2 Savings and temporary cash investmentsStart of year $4,777,077$9,465,561
X-3 Pledges and grants receivableStart of year $12,928,326$27,990,096
X-4 Accounts receivable$0
X-8 Inventories for sale or use$0
X-9 Prepaid expenses and deferred chargesStart of year $99,421$170,612
X-10c Land, buildings and equipment, netStart of year $1,720,248$2,204,693
X-11 Publicly traded securitiesStart of year $30,956$333,603
X-12 Other securities$0
X-13 Program-related investments$0
X-14 Intangible assets$0
X-15 Other assetsStart of year $8,396$24,621
X-16 Total assetsStart of year $21,688,476$42,513,861
X-17 Accounts payable and accrued expensesStart of year $1,256,526$3,219,410
X-19 Deferred revenue$352,570
X-24 Unsecured notes and loans payableStart of year $4,888,995$3,950,793
X-26 Total liabilitiesStart of year $6,145,521$7,522,773
X-27 Net assets without donor restrictionsStart of year −$767,116−$1,121,776
X-28 Net assets with donor restrictionsStart of year $16,310,071$36,112,864
X-32 Total net assets or fund balancesStart of year $15,542,955$34,991,088
X-33 Total liabilities and net assetsStart of year $21,688,476$42,513,861
Part XI · Reconciliation of net assets $34,991,088 net assets at year end
XI-1 Total revenue$45,427,739
XI-2 Total expenses$25,956,484
XI-3 Revenue less expenses$19,471,255
XI-4 Net assets at start of year$15,542,955
XI-5 Net unrealized gains (losses) on investments$26,878
XI-9 Other changes in net assets−$50,000
XI-10 Net assets at end of year$34,991,088

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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