Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Jan 1998.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
70 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
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Who runs it and what they're paid
10 people listed on the 990; $695K paid to officers and key staff.
Nicole Nelson’s $196K as Chief Executive Officer is at the 89th percentile of top reported officer pay among 3869 $1–10M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 7 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Nicole Nelson | $195,996 | $215,737 | $221,709 | $198,167 | $175,732 | $156,775 |
| Donna Chambers | $143,000 | $145,000 | $136,500 | $135,000 | $129,500 | $122,215 |
| Catherine Gerby | $140,902 | $141,827 | $139,017 | $124,017 | $117,122 | $104,346 |
| James Andrews | $110,097 | $108,350 | $105,744 | — | — | — |
| Carolyn Lunceford | $105,243 | $106,134 | — | — | — | — |
| Charles Hinde | — | $96,346 | $96,461 | $84,609 | $83,988 | $43,026 |
| Cynthia Evans | — | $91,224 | $88,476 | $77,238 | $72,740 | $50,671 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2Yes
- Top official's pay set by an independent reviewPt VI · Ln 15aNo
Programs and updates
Helps disabled people live independently.
Questions for Crossroads Counseling & Training Services INC
Your first name shows with your question. Crossroads Counseling & Training Services INC answers here, for everyone.
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To assist disabled clients with training and coaching, educate clients regarding community services and living in the community at large. Support disabled individuals with counseling services, community living through coaching and groups to ensure their ongoing development towards community living verses institutionalization.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2025 990, line by line.
Download 990
| Line | Start FY25 | End FY25 |
|---|---|---|
| Cash and savingsLn 1–2 | $1.0M | $1.2M |
| InvestmentsLn 11–13 | $20K | $21K |
| Land, buildings, equipmentLn 10c | $437K | $403K |
| Total assetsLn 16 | $2.1M | $1.9M |
| LiabilitiesLn 26 | $234K | $264K |
| Net assetsLn 32 | $1.9M | $1.7M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Pay of current officers, directors and key staffLn 5 | $206K | $159K | $47K | |
| Other salaries and wagesLn 7 | $2.0M | $1.6M | $460K | |
| Other employee benefitsLn 9 | $73K | $56K | $16K | |
| Payroll taxesLn 10 | $179K | $138K | $40K | |
| Accounting feesLn 11c | $175K | $175K | ||
| Other fees for servicesLn 11g | $11K | $11K | ||
| Information technologyLn 14 | $22K | $22K | ||
| OccupancyLn 16 | $462K | $319K | $143K | |
| TravelLn 17 | $89K | $35K | $54K | |
| Depreciation, depletion and amortizationLn 22 | $34K | $26K | $9K | |
| InsuranceLn 23 | $53K | $40K | $13K | |
| Other expenses (24a–d)Ln 24 | $263K | $152K | $112K | |
| All other expensesLn 24e | $43K | $33K | $10K | |
| Total functional expensesLn 25 | $3.6M | $2.5M | $1.1M | $0 |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 Latest Viewing | $3.4M | $3.6M | −$235K | $1.7M | 990 PDF |
| FY2024 | $3.9M | $4.1M | −$179K | $1.9M | 990 PDF |
| FY2023 | $4.5M | $4.4M | $84K | $2.1M | 990 PDF |
| FY2022 | $4.9M | $4.5M | $339K | $2.0M | 990 PDF |
| FY2021 | $5.5M | $4.5M | $937K | $1.6M | 990 PDF |
| FY2020 | $4.8M | $4.5M | $241K | $700K | 990 PDF |
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Schedules filed Part IV
See the full FY2025 990 (6 parts)
Part I · Summary $3,405,998 revenue, 12 lines filed
Part VI · Governance 5 of 6 board members independent, 2 to look at
Part VIII · Statement of revenue $3,405,998 across 3 lines filed
Part IX · Statement of functional expenses $3,641,003 across 13 lines filed
Part X · Balance sheet $1,914,951 assets, 12 lines filed
Part XI · Reconciliation of net assets $1,650,829 net assets at year end
Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File
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