The Support Center EIN 91-1214300

The Support Center

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Provides crisis services and support to victims of domestic violence, sexual assault, and other crimes. For fiscal year 2024 it reported $795K in revenue, $781K in expenses, and $289K in net assets.Pt I

Founded
1983
Type
Public charity (501(c)(3)) · Human Services
Location
Omak, WA
Website
www.thesupportcenter.org
Filings
5 on file (2020–2024)
Revenue
$795KFY2024
Expenses
$781K
Net assets
$289K
People
7
Filings
5
Updates
0
More identity details & actions ⌄
EIN  91-1214300 Public charity (501(c)(3)) Omak, WA Founded 1983
Form 990 (PDF)
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Size
$100K–1M
What they do
Provides crisis services and support to victims of domestic violence, sexual assault, and other crimes.
Leadership
Margo Amelong · Executive Director · $80K
Money in and out
$795K revenue, $781K expenses
Bottom line
93% program efficiency
Where the money goes · FY2024
Total revenue
$795K
Pt VIII · Ln 12
Total expenses
$781K
Pt IX · Ln 25
Net assets
$289K
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): $14K
Where spending went · Part IX cols B–D
Program services $0.93 Management & general $0.07
Program efficiency
93%
of spending reaches programs▲ +0.7% vs prior filing year
Operating runway
0.5mo
months of highly liquid reserves at operating expense rate▼ -64% vs prior filing year
Surplus margin
+2%
revenue over expenses, this year▼ -82% vs prior filing year

Summary of the Filing

Part I · fiscal year 2024 · Form 990
Revenue
$795K
FY2024▼ -11%
Expenses
$781K
FY2024▼ -2%
Total assets
$356K
FY2024▲ +14%
Total liabilities
$67K
FY2024▲ +11%
Total revenue
$795K
Pt VIII · Ln 12
Total expenses
$781K
Pt IX · Ln 25
Net assets
$289K
Pt X · Ln 32
Revenue less expensesPt I · Ln 19$14K
Total assetsPt X · Ln 16$356K
Program-expense ratioPt IX · col B93%
Voting members of governing bodyPt I · Ln 35
Independent voting membersPt I · Ln 45
Mission & Programs · Part III

Where the work happens

1 program service account for $727K of program spending, described in the organization's own filed words · FY2024.
01

Served approximately 247 victims of sexual assault, domestic violence and other crime victims in okanogan county and provided education and training to the public.

$727Kprogram expense

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Identity & Classification

Form 990 Header · IRS Business Master File
Legal nameHdr · item CThe Support Center
EINHdr · item D91-1214300
Principal addressHdr · item COmak, WA
WebsiteHdr · item Jwww.thesupportcenter.org
Year of formationHdr · item L1983
State of legal domicileHdr · item MWA
Exempt statusHdr · item I501(c)(3) · active
NTEE classificationIRS BMFHuman Services (P620)
Ruling yearIRS BMFDec 1983

Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a5
Independent voting membersPt VI · Ln 1b5
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aYes
Family or business relationships among officers/directorsPt VI · Ln 2No

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
Executive Director
$80,190Pt VII · Sec A
Financial Manager
$32,400Pt VII · Sec A
$0Pt VII · Sec A
Board President
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
Director (thru 12/2024)
$0Pt VII · Sec A
Vice President
$0Pt VII · Sec A

Margo Amelong’s $80K as Executive Director is at the 72nd percentile of top reported officer pay among 2165 $100K–1M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 2 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Margo Amelong$80,190$80,190$76,153$75,935$71,781$69,690
Cristina Guerrero$32,400$32,400$32,879$30,060$31,601$26,627

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Statement of Revenue

Part VIII
Contributions & grants100%$793K
Investment income$262
Other revenue$2K
— government grantsLn 1e$747K
Total revenueLn 12$795K

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.93 Management & general $0.07
Program services93%$727K
Management & general7%$53K
Total functional expensesLn 25$781K

Balance Sheet

Part X · end of year
CashLn 1$32K
Total assetsLn 16$356K
Total liabilitiesLn 26$67K
Total net assetsLn 32$289K
Months of cash on handcomputed0.5

Financial Metrics

Form 990 · FY2024 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $32K · Operating expenses (Pt IX) $781K · Less non-cash grants $33K · Cash operating expenses/yr $748K
0.5 months
Where the money goes
Program services
Program services $727K · Total expenses $781K
93%
Management & General
Management & general $53K · Total expenses $781K
7%
Fundraising
Fundraising $0 · Total expenses $781K
0%
Cost to raise $1
Fundraising expense (3-yr avg) $0 · Solicited contributions (3-yr avg) $58K
Solicited contributions below reporting floor
Where the money comes from
Contribution dependence
Contributions & grants $793K · Total revenue $795K
100%
Government reliance
Government grants $747K · Total revenue $795K
94%
Earned-income share
Program service revenue $0 · Total revenue $795K
0%
Investment reliance
Investment income $262 · Total revenue $795K
+0.03%
Program self-sufficiency
Program service revenue $0 · Total expenses $781K
0%
Growth & trend
Revenue growth (YoY)
This year $795K · Prior year $888K
-11%
Revenue CAGR
FY2019 $817K · FY2024 $795K
-0.5%
Net-asset trend (YoY)
End of year $289K · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $795K · Expenses $781K
+2%
Liabilities-to-Assets
Total liabilities — · Total assets $356K
Net-asset ratio
Net assets $289K · Total assets $356K
81%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) — · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $356K
Excludes program-related investments (Pt X, ln 13)
People & payroll
Highest Reported Total Compensation
Individual Margo Amelong · Reported title EXECUTIVE DIRECTOR · Highest reported compensation $80K · Total expenses $781K
10%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $559K · Total expenses $781K
72%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 93%
Overhead ratio 7%
Revenue growth -11%

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Grants

Schedule I · received and paid
Grants received · FY2024
Total grants receivedfrom 1 funder$1K
Grants paid · 15 grants · $125K · 2022–2024
Unitemized GrantFY2024$24,100
Unitemized GrantFY2024$11,131
Unitemized GrantFY2024$4,778
Unitemized GrantFY2024$1,238
Unitemized GrantFY2024$1,107
Unitemized GrantFY2023$16,570
Unitemized GrantFY2023$13,722
Unitemized GrantFY2023$11,599
Unitemized GrantFY2023$534
Unitemized GrantFY2023$456
Unitemized GrantFY2022$15,348
Unitemized GrantFY2022$14,152
Unitemized GrantFY2022$5,239
Unitemized GrantFY2022$4,036
Unitemized GrantFY2022$1,170

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Filings & Schedule Manifest

Part IV
III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
FY2024$888K revenue · ⤓ 990 PDF
FY2023$709K revenue · ⤓ 990 PDF
FY2022$539K revenue · ⤓ 990 PDF
FY2021$610K revenue · ⤓ 990 PDF
FY2020$817K revenue · ⤓ 990 PDF

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
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