To foster resilience and wellbeing for all by connecting people to accessible and compassionate support.

501(c)(3) charity; gifts are tax-deductible.
84¢ of each $1 spent went to programs.
$820K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $583K a year · 3% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$820K
to officers and key staff · 4% of spending
Looks good: pay to officers and key staff is 4% of spending; 15% or less.
Pt VII · Sec A
2 mo
of spending, in cash
Fine: 1.6 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
19
named funders · $964K
Looks good: 19 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$4.8M
45% of total assets
Looks good: liabilities are 45% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 12 voting members
Looks good: 12 of 12 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$19.9M
+39% vs prior year
Spent
$19.3M
To programs
84%
Net assets
$5.8M
By yearFY2020–FY2025
Revenue
$19.9M
FY2023▲ +39%
Tap a bar for its year
Revenue by fiscal year
FY2020$12.0M
FY2021$14.0M
FY2022$14.3M
FY2023$19.9M
FY2024$25.3M
FY2025$31.3M
Expenses
$19.3M
FY2023▲ +37%
Tap a bar for its year
Expenses by fiscal year
FY2020$11.3M
FY2021$13.6M
FY2022$14.2M
FY2023$19.3M
FY2024$25.0M
FY2025$29.7M
Net assets
$5.8M
FY2023▲ +10%
Tap a bar for its year
Net assets by fiscal year
FY2020$4.8M
FY2021$5.1M
FY2022$5.3M
FY2023$5.8M
FY2024$6.1M
FY2025$7.7M

From the FY2023 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Apr 1964.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

84 cents of each dollar spent went to programs.

Program services 84% · $16.2M Management & general 14% · $2.8M Fundraising 2% · $399K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

18 people listed on the 990; $820K paid to officers and key staff.

Part VII, Section A · reportable compensation
Chief Executive Officer
$179,033Pt VII · Sec A
Chief Administrative Officer
$137,762Pt VII · Sec A
Graveyard Clinical Supervisor
$137,369Pt VII · Sec A
Senior Director of Advancement
$131,113Pt VII · Sec A
Senior Director of Strategic Initiatives
$126,059Pt VII · Sec A
Director of Finance
$108,500Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A

Michelle McDaniel’s $264K as Chief Executive Officer is at the 51st percentile of top reported officer pay among 746 $10–100M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Michelle McDaniel$264,487$213,713$179,033$175,896$127,911—
Aundrea Jackson$192,259$186,492$137,762$132,611——
Ciera Young$168,089$158,055————
Sonja Hanson$152,715$136,451$108,500———
Megan Hampson$142,622—————
Sergey Smirnov—$140,877$131,113———
Kenneth Gardiner—$139,986$137,369———
Alice Nichols—$137,717————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects people with resources to empower positive life changes.

Questions for Crisis Connections

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Provided by the organization

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2 programs · $16.2M · in their own filed words · FY2023
01

Crisis connections provides free and reliable crisis prevention, intervention, and post-vention services for individuals experiencing a personal crisis - physical, emotional, or financial. Our trained volunteers and staff offer support, help callers connect to necessary resources, and listen without judgement.

$13.3Mprogram expense
02

Crisis connections' king county 211 program is the community's lifeline for connecting people to critical resources such as food, shelter, eviction prevention and caregiver support. Our 211 information & referral specialists help community members navigate the complex health and human service landscape and connect them to best-fit…

$2.9Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
See all 19 funders →

By the numbers

The FY2023 990, line by line.

1The main four
Money inPt VIII
$19.9M
Ln 12
Gifts and grantsLn 1h$19.8M
Fees for servicesLn 2g$40K
Investment incomeLn 3$26K
Money outPt IX
$19.3M
Ln 25
Programscol B$16.2M
Managementcol C$2.8M
Fundraisingcol D$399K
Owns and owesPt X
$5.8M
net assets · Ln 32
Cash and savingsLn 1–2$2.6M
Total assetsLn 16$10.6M
LiabilitiesLn 26$4.8M
PeoplePt VI, VII
18
listed · VII A
PaidVII A6
Voting boardVI 1a12
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$19.8M
Government grantsLn 1e$15.8M
Noncash giftsLn 1g$2K
Fees for servicesLn 2g$40K
Investment incomeLn 3$26K
Other incomeLn 4–11$978
Gains on assetsLn 7−$59
Total revenueLn 12$19.9M
Assets in detailPt X, end of year
CashLn 1$1.3M
SavingsLn 2$1.3M
Cash and savings togetherLn 1–2$2.6M
Land, buildings, equipmentLn 10c$461K
Other assetsLn 15$3.4M
Total assetsLn 16$10.6M
LiabilitiesLn 26$4.8M
Net assetsLn 32$5.8M
OperationsPt I, VI
EmployeesI 5472
VolunteersI 6384
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY23End FY23
Cash and savingsLn 1–2$3.8M$2.6M
Land, buildings, equipmentLn 10c$499K$461K
Total assetsLn 16$11.3M$10.6M
LiabilitiesLn 26$6.0M$4.8M
Net assetsLn 32$5.3M$5.8M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$336K$336K
Other salaries and wagesLn 7$12.1M$10.9M$1.0M$205K
Pension plan contributionsLn 8$37K$33K$3K$337
Other employee benefitsLn 9$1.3M$1.2M$69K$12K
Payroll taxesLn 10$1.1M$929K$139K$17K
Management feesLn 11a$244K$244K
Legal feesLn 11b$127K$127K
Accounting feesLn 11c$178K$178K
Other fees for servicesLn 11g$1.1M$832K$142K$81K
Advertising and promotionLn 12$45K$33K$12K
Office expensesLn 13$478K$413K$52K$14K
Information technologyLn 14$839K$655K$159K$25K
OccupancyLn 16$674K$477K$169K$28K
Conferences, conventions and meetingsLn 19$219K$204K$14K$643
Depreciation, depletion and amortizationLn 22$116K$105K$10K$1K
InsuranceLn 23$46K$42K$4K$611
Other expenses (24a–d)Ln 24$494K$392K$99K$4K
Total functional expensesLn 25$19.3M$16.2M$2.8M$399K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $31.3M$29.7M$1.5M$7.7M 990 PDF
FY2024 $25.3M$25.0M$292K$6.1M 990 PDF
FY2023 Viewing $19.9M$19.3M$545K$5.8M 990 PDF
FY2022 $14.3M$14.2M$141K$5.3M 990 PDF
FY2021 $14.0M$13.6M$335K$5.1M 990 PDF
FY2020 $12.0M$11.3M$646K$4.8M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2023 990 (6 parts)
Part I · Summary $19,894,332 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $14,167,441$19,827,278
I-9 Program service revenuePrior year $115,837$39,618
I-10 Investment incomePrior year −$8,044$26,458
I-11 Other revenuePrior year $17,266$978
I-12 Total revenuePrior year $14,292,500$19,894,332
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $10,166,883$14,833,454
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $3,984,510$4,515,487
I-18 Total expensesPrior year $14,151,393$19,348,941
I-19 Revenue less expensesPrior year $141,107$545,391
Part VI · Governance 12 of 12 board members independent, no flags
VI-1a Voting members of the governing body12
VI-1b Independent voting members12
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $19,894,332 across 10 lines filed
VIII-1a Federated campaigns$105,057
VIII-1e Government grants$15,817,607
VIII-1f All other contributions, gifts and grants$3,904,614
VIII-1g Noncash contributions (included above)$1,590
VIII-1h Total contributions, gifts and grants$19,827,278
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $39,618$39,618
VIII-3 Investment incomeExcluded from tax $26,517$26,517
VIII-7 Net gain or loss on sales of assetsExcluded from tax −$59−$59
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $978$978
VIII-12 Total revenueRelated to mission $39,618 · Unrelated business $0 · Excluded from tax $27,436$19,894,332
Part IX · Statement of functional expenses $19,348,941 across 17 lines filed
IX-5 Pay of current officers, directors and key staffManagement $336,086$336,086
IX-7 Other salaries and wagesPrograms $10,876,920 · Management $1,020,707 · Fundraising $204,744$12,102,371
IX-8 Pension plan contributionsPrograms $33,041 · Management $3,269 · Fundraising $337$36,647
IX-9 Other employee benefitsPrograms $1,191,167 · Management $69,290 · Fundraising $12,146$1,272,603
IX-10 Payroll taxesPrograms $929,064 · Management $139,234 · Fundraising $17,449$1,085,747
IX-11a Management feesManagement $244,335$244,335
IX-11b Legal feesManagement $127,125$127,125
IX-11c Accounting feesManagement $177,668$177,668
IX-11g Other fees for servicesPrograms $831,625 · Management $142,221 · Fundraising $80,672$1,054,518
IX-12 Advertising and promotionPrograms $33,241 · Fundraising $11,694$44,935
IX-13 Office expensesPrograms $413,305 · Management $51,624 · Fundraising $13,523$478,452
IX-14 Information technologyPrograms $655,321 · Management $158,736 · Fundraising $24,509$838,566
IX-16 OccupancyPrograms $477,115 · Management $169,480 · Fundraising $27,627$674,222
IX-19 Conferences, conventions and meetingsPrograms $204,151 · Management $14,360 · Fundraising $643$219,154
IX-22 Depreciation, depletion and amortizationPrograms $105,068 · Management $9,826 · Fundraising $1,429$116,323
IX-23 InsurancePrograms $41,630 · Management $3,931 · Fundraising $611$46,172
IX-24 Other expenses (24a–d)Programs $391,830 · Management $98,580 · Fundraising $3,607$494,017
IX-25 Total functional expensesPrograms $16,183,478 · Management $2,766,472 · Fundraising $398,991$19,348,941
Part X · Balance sheet $10,625,047 assets, 14 lines filed
X-1 Cash, non-interest-bearingStart of year $2,946,606$1,343,004
X-2 Savings and temporary cash investmentsStart of year $857,340$1,280,403
X-3 Pledges and grants receivableStart of year $2,864,973$3,804,746
X-9 Prepaid expenses and deferred chargesStart of year $312,024$365,813
X-10c Land, buildings and equipment, netStart of year $499,283$460,531
X-15 Other assetsStart of year $3,825,888$3,370,550
X-16 Total assetsStart of year $11,306,114$10,625,047
X-17 Accounts payable and accrued expensesStart of year $872,456$1,191,440
X-19 Deferred revenueStart of year $1,238,611$159,591
X-25 Other liabilitiesStart of year $3,934,737$3,468,315
X-26 Total liabilitiesStart of year $6,045,804$4,819,346
X-27 Net assets without donor restrictionsStart of year $5,260,310$5,805,701
X-32 Total net assets or fund balancesStart of year $5,260,310$5,805,701
X-33 Total liabilities and net assetsStart of year $11,306,114$10,625,047
Part XI · Reconciliation of net assets $5,805,701 net assets at year end
XI-1 Total revenue$19,894,332
XI-2 Total expenses$19,348,941
XI-3 Revenue less expenses$545,391
XI-4 Net assets at start of year$5,260,310
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$5,805,701

Form 990 e-file (XML) FY2023 from the IRS · Classification, formation year and address from the IRS Business Master File

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