Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Sep 2020.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
91 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
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Who runs it and what they're paid
11 people listed on the 990.
W Bruce Marshall’s $30K as Executive Director is at the 2nd percentile of top reported officer pay among 1684 $1–10M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 1 named individual · Part VII
| Name | FY2022 | FY2021 | FY2020 |
|---|---|---|---|
| W Bruce Marshall | $30,154 | $55,667 | $28,417 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aNo
Programs and updates
Offers free, confidential support and welfare checks via trained volunteers for those in crisis or alone.
Questions for Contact Helpline INC
Your first name shows with your question. Contact Helpline INC answers here, for everyone.
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Crisis services assists adults and teens in dispair or distress in order to reduce the incidence of suicide. Crisis calls, chats and text services. The crisis program answers calls, chats and texts 24 hours a day, 365 days a year.
Contact trained volunteer telephone workers made daily phone calls to senior citizens, handicapped persons and those living alone to provide them with social contact, reminders and to check on their well-being. Emergency measures are taken if contact is not made. Program is approximately 30 of program service expense.
Contact provides an intensive how to actively listen training program at least twice a year to the community. The training consists of twenty hours of instruction and practice covering topics such as grief, depression, sexual assault, domestic violence, suicide and substance abuse. Program is appoximately 10 of program service expense.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2024 990, line by line.
Download 990
| Line | Start FY24 | End FY24 |
|---|---|---|
| Cash and savingsLn 1–2 | $3.0M | $2.2M |
| InvestmentsLn 11–13 | $472K | |
| Total assetsLn 16 | $3.1M | $4.4M |
| LiabilitiesLn 26 | $7K | $254K |
| Net assetsLn 32 | $3.1M | $4.2M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic organizationsLn 1 | $0 | |||
| Grants to domestic individualsLn 2 | $0 | |||
| Grants and assistance to foreign recipientsLn 3 | $0 | |||
| Benefits paid to or for membersLn 4 | $0 | |||
| Pay of current officers, directors and key staffLn 5 | $0 | |||
| Pay of disqualified personsLn 6 | $0 | |||
| Other salaries and wagesLn 7 | $4.8M | $4.3M | $416K | |
| Pension plan contributionsLn 8 | $0 | |||
| Other employee benefitsLn 9 | $908K | $879K | $28K | |
| Payroll taxesLn 10 | $364K | $332K | $32K | |
| Management feesLn 11a | $0 | |||
| Legal feesLn 11b | $0 | |||
| Accounting feesLn 11c | $0 | |||
| Lobbying feesLn 11d | $0 | |||
| Investment management feesLn 11f | $0 | |||
| Other fees for servicesLn 11g | $52K | $24K | $28K | $575 |
| Advertising and promotionLn 12 | $0 | |||
| Office expensesLn 13 | $3K | $1K | $1K | $127 |
| Information technologyLn 14 | $0 | |||
| RoyaltiesLn 15 | $0 | |||
| OccupancyLn 16 | $110K | $77K | $33K | $399 |
| TravelLn 17 | $26K | $24K | $2K | |
| Travel and entertainment for public officialsLn 18 | $0 | |||
| Conferences, conventions and meetingsLn 19 | $35K | $35K | $668 | |
| InterestLn 20 | $542 | $542 | ||
| Payments to affiliatesLn 21 | $0 | |||
| Depreciation, depletion and amortizationLn 22 | $0 | |||
| InsuranceLn 23 | $13K | $12K | $1K | |
| Other expenses (24a–d)Ln 24 | $90K | $73K | $15K | $2K |
| All other expensesLn 24e | $0 | |||
| Total functional expensesLn 25 | $6.4M | $5.8M | $558K | $4K |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2024 Latest Viewing | $6.2M | $6.4M | −$144K | $4.2M | 990 PDF |
| FY2023 | $3.3M | $2.9M | $384K | $3.1M | 990 PDF |
| FY2022 | $3.2M | $618K | $2.6M | $2.7M | 990 PDF |
| FY2021 | $386K | $340K | $47K | $97K | 990 PDF |
| FY2020 | $206K | $163K | $44K | $50K | 990 PDF |
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Schedules filed Part IV
See the full FY2024 990 (6 parts)
Part I · Summary $6,207,838 revenue, 12 lines filed
Part VI · Governance 11 of 11 board members independent, 3 to look at
Part VIII · Statement of revenue $6,207,838 across 8 lines filed
Part IX · Statement of functional expenses $6,351,486 across 30 lines filed
Part X · Balance sheet $4,449,976 assets, 12 lines filed
Part XI · Reconciliation of net assets $4,195,632 net assets at year end
Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File
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