The organization was established for the purposes of coordinating emergency and homeless services in the jacksonville, florida area. The organization provides a collaborative community response to the needs of people living in crisis, assisting such peoples in attaining sufficient income, affordable housing, and good health care with the goal of prevention and reduction in Homelessness.

501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
Run by 200 volunteers and 153 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

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FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
1 of 5
filings with a surplus
Average surplus $214K a year · 1% of revenue · last 5 filings
Worth a look: a surplus in 1 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$442K
to officers and key staff · 2% of spending
Looks good: pay to officers and key staff is 2% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Concern: 0.1 months of spending in cash; under 2 weeks.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
3
named funders · $36K
Looks good: 3 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$9.3M
87% of total assets
Concern: liabilities are 87% of assets; over 80%.
Pt X · Ln 26
Independent board members
13
of 13 voting members
Looks good: 13 of 13 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$17.9M
+29% vs prior year
Spent
$18.6M
To programs
89%
Net assets
$1.4M
By yearFY2020–FY2024
Revenue
$17.9M
FY2024▲ +29%
Tap a bar for its year
Revenue by fiscal year
FY2020$9.2M
FY2021$14.3M
FY2022$17.3M
FY2023$13.9M
FY2024$17.9M
Expenses
$18.6M
FY2024▲ +29%
Tap a bar for its year
Expenses by fiscal year
FY2020$9.2M
FY2021$14.5M
FY2022$14.7M
FY2023$14.5M
FY2024$18.6M
Net assets
$1.4M
FY2024▼ -33%
Tap a bar for its year
Net assets by fiscal year
FY2020$256K
FY2021$25K
FY2022$2.6M
FY2023$2.1M
FY2024$1.4M

From the FY2024 Form 990 · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Mar 2001.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $16.6M Management & general 9% · $1.6M Fundraising 2% · $317K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

16 people listed on the 990; $442K paid to officers and key staff.

Part VII, Section A · reportable compensation
$176,397Pt VII · Sec A
$137,985Pt VII · Sec A
$127,600Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Dawn Gilman’s $176K as CEO is at the 33rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 4 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Dawn Gilman$176,397$207,567$150,653$135,155$138,834
Peggy Boord$137,985$127,740$46,630——
Jeanne Hayes$127,600$113,932$112,438$97,730$90,559
Rick Robbins——$55,273$75,147$84,578

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Coordinates emergency and homeless services, helping people find housing, income, and healthcare.

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Provided by the organization

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1 program · $16.6M · in their own filed words · FY2024
01

The organization was established for the purposes of coordinating emergency and homeless services in the jacksonville, florida area. The organization provides a collaborative community response to the needs of people living in crisis, assisting such peoples in attaining sufficient income, affordable housing, and good health care with the…

$16.6Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Jwb Cares INCFY2024$1K
Total grants receivedfrom 3 funders$36K
See all 3 funders →

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$17.9M
Ln 12
Gifts and grantsLn 1h$17.8M
Other incomeLn 4–11$63K
Investment incomeLn 3$23K
Money outPt IX
$18.6M
Ln 25
Programscol B$16.6M
Managementcol C$1.6M
Fundraisingcol D$317K
Owns and owesPt X
$1.4M
net assets · Ln 32
Cash and savingsLn 1–2$90K
Total assetsLn 16$10.7M
LiabilitiesLn 26$9.3M
PeoplePt VI, VII
16
listed · VII A
PaidVII A3
Voting boardVI 1a13
IndependentVI 1b13
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$17.8M
Government grantsLn 1e$17.8M
Investment incomeLn 3$23K
Other incomeLn 4–11$63K
Total revenueLn 12$17.9M
Assets in detailPt X, end of year
CashLn 1$90K
Cash and savings togetherLn 1–2$90K
Land, buildings, equipmentLn 10c$156K
Other assetsLn 15$6.6M
Total assetsLn 16$10.7M
LiabilitiesLn 26$9.3M
Net assetsLn 32$1.4M
OperationsPt I, VI
EmployeesI 5153
VolunteersI 6200
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY24End FY24
Cash and savingsLn 1–2$1.9M$90K
Land, buildings, equipmentLn 10c$13K$156K
Total assetsLn 16$4.4M$10.7M
LiabilitiesLn 26$2.3M$9.3M
Net assetsLn 32$2.1M$1.4M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Other salaries and wagesLn 7$5.7M$4.7M$929K$115K
Pension plan contributionsLn 8$201K$165K$34K$3K
Other employee benefitsLn 9$834K$682K$139K$13K
Payroll taxesLn 10$472K$385K$77K$9K
Accounting feesLn 11c$19K$17K$2K$526
Lobbying feesLn 11d$58K$51K$5K$2K
Other fees for servicesLn 11g$859K$763K$72K$24K
Advertising and promotionLn 12$22K$4K$18K
Office expensesLn 13$373K$305K$65K$3K
Information technologyLn 14$270K$218K$51K$1K
OccupancyLn 16$825K$682K$140K$3K
Conferences, conventions and meetingsLn 19$166K$166K
Depreciation, depletion and amortizationLn 22$17K$17K
InsuranceLn 23$63K$51K$10K$1K
Other expenses (24a–d)Ln 24$8.7M$8.5M$87K$142K
Total functional expensesLn 25$18.6M$16.6M$1.6M$317K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest Viewing $17.9M$18.6M−$686K$1.4M 990 PDF
FY2023 $13.9M$14.5M−$519K$2.1M 990 PDF
FY2022 $17.3M$14.7M$2.6M$2.6M 990 PDF
FY2021 $14.3M$14.5M−$231K$25K 990 PDF
FY2020 $9.2M$9.2M−$52K$256K 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2024 990 (6 parts)
Part I · Summary $17,922,018 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $13,799,859$17,836,261
I-9 Program service revenue$0
I-10 Investment incomePrior year $49,567$23,036
I-11 Other revenuePrior year $94,327$62,721
I-12 Total revenuePrior year $13,943,753$17,922,018
I-13 Grants and similar amounts paid$0
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $5,574,347$7,222,793
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $8,888,089$11,385,316
I-18 Total expensesPrior year $14,462,436$18,608,109
I-19 Revenue less expensesPrior year −$518,683−$686,091
Part VI · Governance 13 of 13 board members independent, no flags
VI-1a Voting members of the governing body13
VI-1b Independent voting members13
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $17,922,018 across 6 lines filed
VIII-1b Membership dues$27,582
VIII-1e Government grants$17,808,679
VIII-1h Total contributions, gifts and grants$17,836,261
VIII-3 Investment incomeRelated to mission $23,036$23,036
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $62,721$62,721
VIII-12 Total revenueRelated to mission $23,036 · Excluded from tax $62,721$17,922,018
Part IX · Statement of functional expenses $18,608,109 across 15 lines filed
IX-7 Other salaries and wagesPrograms $4,672,141 · Management $928,622 · Fundraising $115,093$5,715,856
IX-8 Pension plan contributionsPrograms $164,575 · Management $33,602 · Fundraising $3,153$201,330
IX-9 Other employee benefitsPrograms $681,701 · Management $139,239 · Fundraising $13,057$833,997
IX-10 Payroll taxesPrograms $385,494 · Management $77,389 · Fundraising $8,727$471,610
IX-11c Accounting feesPrograms $16,882 · Management $1,592 · Fundraising $526$19,000
IX-11d Lobbying feesPrograms $51,088 · Management $4,819 · Fundraising $1,593$57,500
IX-11g Other fees for servicesPrograms $763,250 · Management $71,999 · Fundraising $23,783$859,032
IX-12 Advertising and promotionPrograms $3,874 · Management $18,190$22,064
IX-13 Office expensesPrograms $305,059 · Management $65,043 · Fundraising $3,105$373,207
IX-14 Information technologyPrograms $217,569 · Management $51,471 · Fundraising $1,434$270,474
IX-16 OccupancyPrograms $682,035 · Management $139,615 · Fundraising $3,159$824,809
IX-19 Conferences, conventions and meetingsPrograms $166,497$166,497
IX-22 Depreciation, depletion and amortizationManagement $17,224$17,224
IX-23 InsurancePrograms $51,468 · Management $10,402 · Fundraising $1,096$62,966
IX-24 Other expenses (24a–d)Programs $8,483,980 · Management $86,772 · Fundraising $141,791$8,712,543
IX-25 Total functional expensesPrograms $16,645,613 · Management $1,645,979 · Fundraising $316,517$18,608,109
Part X · Balance sheet $10,675,669 assets, 14 lines filed
X-1 Cash, non-interest-bearingStart of year $1,907,578$89,718
X-3 Pledges and grants receivableStart of year $1,130,180$3,799,726
X-9 Prepaid expenses and deferred chargesStart of year $50,231$52,283
X-10c Land, buildings and equipment, netStart of year $13,416$156,356
X-15 Other assetsStart of year $1,292,819$6,577,586
X-16 Total assetsStart of year $4,394,224$10,675,669
X-17 Accounts payable and accrued expensesStart of year $648,746$2,249,117
X-24 Unsecured notes and loans payableStart of year $351,604$487,572
X-25 Other liabilitiesStart of year $1,297,515$6,558,636
X-26 Total liabilitiesStart of year $2,327,789$9,295,325
X-27 Net assets without donor restrictionsStart of year −$218,843−$397,511
X-28 Net assets with donor restrictionsStart of year $2,285,278$1,777,855
X-32 Total net assets or fund balancesStart of year $2,066,435$1,380,344
X-33 Total liabilities and net assetsStart of year $4,394,224$10,675,669
Part XI · Reconciliation of net assets $1,380,344 net assets at year end
XI-1 Total revenue$17,922,018
XI-2 Total expenses$18,608,109
XI-3 Revenue less expenses−$686,091
XI-4 Net assets at start of year$2,066,435
XI-10 Net assets at end of year$1,380,344

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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