The organization provides 24-hour crisis intervention, information, and referral services through the 2-1-1 telephone service.

501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
$51K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
5 of 5
filings with a surplus
Average surplus $75K a year · 14% of revenue · last 5 filings
Looks good: a surplus in 5 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$51K
to officers and key staff · 11% of spending
Looks good: pay to officers and key staff is 11% of spending; 15% or less.
Pt VII · Sec A
15 mo
of spending, in cash
Looks good: 14.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $72K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$12K
2% of total assets
Looks good: liabilities are 2% of assets; 50% or less.
Pt X · Ln 26
Independent board members
7
of 7 voting members
Looks good: 7 of 7 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$545K
Spent
$454K
To programs
89%
Net assets
$609K
By yearFY2020–FY2024
Revenue
$545K
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$545K
FY2021$494K
FY2022$612K
FY2023$572K
FY2024$550K
Expenses
$454K
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$454K
FY2021$437K
FY2022$494K
FY2023$515K
FY2024$496K
Net assets
$609K
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$609K
FY2021$619K
FY2022$737K
FY2023$788K
FY2024$842K

From the FY2020 Form 990 · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Oct 1979.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $403K Management & general 10% · $46K Fundraising 1% · $4K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

8 people listed on the 990; $51K paid to officers and key staff.

Part VII, Section A · reportable compensation
Executive Dir.
$50,858Pt VII · Sec A
President
$0Pt VII · Sec A
Vice President
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
Treasurer
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Janice Decker’s $54K as Executive Dir. is at the 40th percentile of top reported officer pay among 2094 $100K–1M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 1 named individual · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Janice Decker$54,167$50,000$52,000$51,546$50,858

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Aiken County Help Line INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers 24-hour crisis help, information, and referrals via the 2-1-1 phone line.

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Provided by the organization

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1 program · $403K · in their own filed words · FY2020
01

Provided 24-HOUR, 7-DAY crisis intervention, information, and referral services to over 30,000 individuals through the 2-1-1 telephone service.

$403Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Total grants receivedfrom 1 funder$72K

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$545K
Ln 12
Fees for servicesLn 2g$300K
Gifts and grantsLn 1h$167K
Other incomeLn 4–11$74K
Money outPt IX
$454K
Ln 25
Programscol B$403K
Managementcol C$46K
Fundraisingcol D$4K
Owns and owesPt X
$609K
net assets · Ln 32
Cash and savingsLn 1–2$555K
Total assetsLn 16$621K
LiabilitiesLn 26$12K
PeoplePt VI, VII
8
listed · VII A
PaidVII A1
Voting boardVI 1a7
IndependentVI 1b7
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$167K
Government grantsLn 1e$46K
Fees for servicesLn 2g$300K
Investment incomeLn 3$4K
Other incomeLn 4–11$74K
Gains on assetsLn 7$0
Total revenueLn 12$545K
Assets in detailPt X, end of year
CashLn 1$165K
SavingsLn 2$390K
Cash and savings togetherLn 1–2$555K
InvestmentsLn 11–13$886
Land, buildings, equipmentLn 10c$0
Other assetsLn 15$0
Total assetsLn 16$621K
LiabilitiesLn 26$12K
Net assetsLn 32$609K
OperationsPt I, VI
EmployeesI 512
VolunteersI 67
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$481K$555K
InvestmentsLn 11–13$886$886
Land, buildings, equipmentLn 10c$0
Total assetsLn 16$489K$621K
LiabilitiesLn 26$13K$12K
Net assetsLn 32$476K$609K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$0
Grants to domestic individualsLn 2$0
Grants and assistance to foreign recipientsLn 3$0
Benefits paid to or for membersLn 4$0
Pay of current officers, directors and key staffLn 5$51K$45K$5K$508
Pay of disqualified personsLn 6$0
Other salaries and wagesLn 7$276K$245K$28K$3K
Pension plan contributionsLn 8$0
Other employee benefitsLn 9$5K$4K$488$48
Payroll taxesLn 10$28K$25K$3K$283
Management feesLn 11a$0
Legal feesLn 11b$0
Accounting feesLn 11c$0
Lobbying feesLn 11d$0
Professional fundraising feesLn 11e$0
Investment management feesLn 11f$0
Other fees for servicesLn 11g$0
Advertising and promotionLn 12$888$888
Office expensesLn 13$6K$2K$3K$395
Information technologyLn 14$0
RoyaltiesLn 15$0
OccupancyLn 16$10K$9K$973
TravelLn 17$0
Travel and entertainment for public officialsLn 18$0
Conferences, conventions and meetingsLn 19$2K$885$884
InterestLn 20$0
Payments to affiliatesLn 21$0
Depreciation, depletion and amortizationLn 22$0
InsuranceLn 23$4K$4K$449
Other expenses (24a–d)Ln 24$72K$66K$5K$445
All other expensesLn 24e$0
Total functional expensesLn 25$454K$403K$46K$4K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $550K$496K$54K$842K 990 PDF
FY2023 $572K$515K$57K$788K 990 PDF
FY2022 $612K$494K$118K$737K 990 PDF
FY2021 $494K$437K$56K$619K 990 PDF
FY2020 Viewing $545K$454K$91K$609K 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $544,623 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $188,826$166,650
I-9 Program service revenuePrior year $325,122$300,135
I-10 Investment incomePrior year $1,557$3,953
I-11 Other revenue$73,885
I-12 Total revenuePrior year $515,505$544,623
I-13 Grants and similar amounts paid$0
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $412,944$359,604
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $116,981$94,341
I-18 Total expensesPrior year $529,925$453,945
I-19 Revenue less expensesPrior year −$14,420$90,678
Part VI · Governance 7 of 7 board members independent, no flags
VI-1a Voting members of the governing body7
VI-1b Independent voting members7
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $544,623 across 12 lines filed
VIII-1a Federated campaigns$89,800
VIII-1e Government grants$46,000
VIII-1f All other contributions, gifts and grants$30,850
VIII-1h Total contributions, gifts and grants$166,650
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $300,135$300,135
VIII-3 Investment incomeExcluded from tax $3,953$3,953
VIII-5 Royalties$0
VIII-6 Net rental income or loss$0
VIII-7 Net gain or loss on sales of assets$0
VIII-8 Net income from fundraising events$0
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $73,885$73,885
VIII-12 Total revenueRelated to mission $300,135 · Excluded from tax $77,838$544,623
Part IX · Statement of functional expenses $453,945 across 31 lines filed
IX-1 Grants to domestic organizations$0
IX-2 Grants to domestic individuals$0
IX-3 Grants and assistance to foreign recipients$0
IX-4 Benefits paid to or for members$0
IX-5 Pay of current officers, directors and key staffPrograms $45,264 · Management $5,086 · Fundraising $508$50,858
IX-6 Pay of disqualified persons$0
IX-7 Other salaries and wagesPrograms $245,258 · Management $27,557 · Fundraising $2,756$275,571
IX-8 Pension plan contributions$0
IX-9 Other employee benefitsPrograms $4,341 · Management $488 · Fundraising $48$4,877
IX-10 Payroll taxesPrograms $25,185 · Management $2,830 · Fundraising $283$28,298
IX-11a Management fees$0
IX-11b Legal fees$0
IX-11c Accounting fees$0
IX-11d Lobbying fees$0
IX-11f Investment management fees$0
IX-12 Advertising and promotionPrograms $888$888
IX-13 Office expensesPrograms $2,137 · Management $2,984 · Fundraising $395$5,516
IX-14 Information technology$0
IX-15 Royalties$0
IX-16 OccupancyPrograms $8,754 · Management $973$9,727
IX-17 Travel$0
IX-18 Travel and entertainment for public officials$0
IX-19 Conferences, conventions and meetingsPrograms $885 · Management $884$1,769
IX-20 Interest$0
IX-21 Payments to affiliates$0
IX-22 Depreciation, depletion and amortization$0
IX-23 InsurancePrograms $4,041 · Management $449$4,490
IX-24 Other expenses (24a–d)Programs $66,364 · Management $5,142 · Fundraising $445$71,951
IX-24e All other expenses$0
IX-25 Total functional expensesPrograms $403,117 · Management $46,393 · Fundraising $4,435$453,945
Part X · Balance sheet $621,437 assets, 18 lines filed
X-1 Cash, non-interest-bearingStart of year $100,219$165,367
X-2 Savings and temporary cash investmentsStart of year $380,563$389,834
X-3 Pledges and grants receivable$0
X-4 Accounts receivableStart of year $4,950$62,924
X-8 Inventories for sale or use$0
X-9 Prepaid expenses and deferred chargesStart of year $2,426$2,426
X-10c Land, buildings and equipment, net$0
X-11 Publicly traded securitiesStart of year $886$886
X-12 Other securities$0
X-13 Program-related investments$0
X-14 Intangible assets$0
X-15 Other assets$0
X-16 Total assetsStart of year $489,044$621,437
X-17 Accounts payable and accrued expensesStart of year $12,708$12,018
X-26 Total liabilitiesStart of year $12,708$12,018
X-27 Net assets without donor restrictionsStart of year $476,336$609,419
X-32 Total net assets or fund balancesStart of year $476,336$609,419
X-33 Total liabilities and net assetsStart of year $489,044$621,437
Part XI · Reconciliation of net assets $609,419 net assets at year end
XI-1 Total revenue$544,623
XI-2 Total expenses$453,945
XI-3 Revenue less expenses$90,678
XI-4 Net assets at start of year$476,336
XI-8 Prior period adjustments$42,405
XI-10 Net assets at end of year$609,419

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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