Consumer Education Services, INC. Empowers people to overcome their financial challenges and lead financially-healthy lives.

501(c)(3) charity; gifts are tax-deductible.
80¢ of each $1 spent went to programs.
$517K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 6
filings with a surplus
Average surplus $7K a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 3 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
80%
of spending
Looks good: 80% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$517K
to officers and key staff · 7% of spending
Looks good: pay to officers and key staff is 7% of spending; 15% or less.
Pt VII · Sec A
7 mo
of spending, in cash
Looks good: 7.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $79K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$2.2M
9% of total assets
Looks good: liabilities are 9% of assets; 50% or less.
Pt X · Ln 26
Independent board members
7
of 7 voting members
Looks good: 7 of 7 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$7.9M
Spent
$7.0M
To programs
80%
Net assets
$21.3M
By yearFY2020–FY2025
Revenue
$7.9M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$7.9M
FY2021$7.1M
FY2022$7.5M
FY2023$5.4M
FY2024$2.8M
FY2025$1.3M
Expenses
$7.0M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$7.0M
FY2021$6.8M
FY2022$5.4M
FY2023$6.0M
FY2024$2.9M
FY2025$3.7M
Net assets
$21.3M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$21.3M
FY2021$25.0M
FY2022$22.4M
FY2023$22.1M
FY2024$25.0M
FY2025$23.2M

From the FY2020 Form 990 (year ending June 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Jan 1999.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

80 cents of each dollar spent went to programs.

Program services 80% · $5.6M Management & general 20% · $1.4M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

10 people listed on the 990; $517K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
President/CEO
$266,789Pt VII · Sec A
Vice Preseident of Marketing
$152,637Pt VII · Sec A
Treasurer
$97,230Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
$0Pt VII · Sec A

Dayang Diane Chen’s $106K as Chairman/ Se is at the 40th percentile of top reported officer pay among 3869 $1–10M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 7 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Michael Croxson——$189,806$235,952$258,858$266,789
Steven Cole——$221,673$102,980$104,295$97,230
Robb Czyzewski—$147,075$173,785———
Jean Elias———$159,926$154,316$152,637
Steve Cole—$106,889————
Dayang Diane Chen$106,234$106,301$79,028———
Joseph Battle——$101,000———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Empowers people to overcome financial challenges and lead healthy financial lives.

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Provided by the organization

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3 programs · $5.4M · in their own filed words · FY2019
01

This program assists clients in managing their personal finances through the provision of debt management services, credit counseling, education and training, and budget planning. Cesi offers assistance over the phone, online, and in person. Certified credit counselor's discuss various options with clients regarding financial decisions.

$4.4Mprogram expense
02

Community Education Outreach

Cesi supports the advancement of financial literacy education within local and state communities through a strong community outreach program. Outreach efforts include group education programs, usually in partnership with local community agencies or educational institutions.

$534Kprogram expense
03

Bankruptcy Counseling

Cesi offers bankruptcy counseling for individuals in need of either pre-filing credit counseling or post-filing debtor education. Before an individual files for chapter 7 or chapter 13 bankruptcy, a credit counseling certificate from an executive office for united states trustees (eoust) approved agency is required.

$452Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
Total grants receivedfrom 2 funders$79K
Grants paid · 7 grants · $4.9M · 2020–2024
Carolina Community Impact INCNC · FY2024$1,000,000
Carolina Community Impact INCNC · FY2023$230,000
Carolina Community Impact INCNC · FY2022$1,050,000
Carolina Community Impact INCNC · FY2021$450,000
Carolina Community Impact INCNC · FY2020$250,000

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$7.9M
Ln 12
Fees for servicesLn 2g$5.0M
Gifts and grantsLn 1h$1.8M
Investment incomeLn 3$942K
Money outPt IX
$7.0M
Ln 25
Programscol B$5.6M
Managementcol C$1.4M
Owns and owesPt X
$21.3M
net assets · Ln 32
Cash and savingsLn 1–2$4.2M
Total assetsLn 16$23.5M
LiabilitiesLn 26$2.2M
PeoplePt VI, VII
10
listed · VII A
PaidVII A3
Voting boardVI 1a7
IndependentVI 1b7
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$1.8M
Fees for servicesLn 2g$5.0M
Investment incomeLn 3$942K
Other incomeLn 4–11$203K
Gains on assetsLn 7$415K
Total revenueLn 12$7.9M
Assets in detailPt X, end of year
CashLn 1$4.2M
SavingsLn 2$30K
Cash and savings togetherLn 1–2$4.2M
InvestmentsLn 11–13$14.5M
Land, buildings, equipmentLn 10c$1.1M
Other assetsLn 15$3.3M
Total assetsLn 16$23.5M
LiabilitiesLn 26$2.2M
Net assetsLn 32$21.3M
OperationsPt I, VI
EmployeesI 531
VolunteersI 622
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$2.1M$4.2M
InvestmentsLn 11–13$17.5M$14.5M
Land, buildings, equipmentLn 10c$1.1M$1.1M
Total assetsLn 16$23.7M$23.5M
LiabilitiesLn 26$2.3M$2.2M
Net assetsLn 32$21.4M$21.3M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$409K$82K$327K
Other salaries and wagesLn 7$2.9M$2.4M$505K
Other employee benefitsLn 9$543K$438K$105K
Payroll taxesLn 10$260K$195K$65K
Investment management feesLn 11f$108K$108K
Other fees for servicesLn 11g$103K$27K$76K
Advertising and promotionLn 12$1.3M$1.3M$10K
Office expensesLn 13$315K$255K$60K
Information technologyLn 14$126K$101K$25K
TravelLn 17$40K$32K$8K
Conferences, conventions and meetingsLn 19$6K$5K$1K
InterestLn 20$7K$4K$3K
Depreciation, depletion and amortizationLn 22$60K$51K$9K
InsuranceLn 23$62K$50K$12K
Other expenses (24a–d)Ln 24$730K$692K$38K
All other expensesLn 24e$124K$87K$37K
Total functional expensesLn 25$7.0M$5.6M$1.4M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $1.3M$3.7M−$2.5M$23.2M 990 PDF
FY2024 $2.8M$2.9M−$179K$25.0M 990 PDF
FY2023 $5.4M$6.0M−$587K$22.1M 990 PDF
FY2022 $7.5M$5.4M$2.1M$22.4M 990 PDF
FY2021 $7.1M$6.8M$305K$25.0M 990 PDF
FY2020 Viewing $7.9M$7.0M$857K$21.3M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2020 990 (6 parts)
Part I · Summary $7,890,936 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,794,060$1,771,841
I-9 Program service revenuePrior year $5,263,874$4,974,016
I-10 Investment incomePrior year $333,556$942,118
I-11 Other revenuePrior year $979,112$202,961
I-12 Total revenuePrior year $8,370,602$7,890,936
I-13 Grants and similar amounts paidPrior year $250,000$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $4,526,481$4,085,827
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $4,054,131$2,947,941
I-18 Total expensesPrior year $8,830,612$7,033,768
I-19 Revenue less expensesPrior year −$460,010$857,168
Part VI · Governance 7 of 7 board members independent, no flags
VI-1a Voting members of the governing body7
VI-1b Independent voting members7
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $7,890,936 across 7 lines filed
VIII-1f All other contributions, gifts and grants$1,771,841
VIII-1h Total contributions, gifts and grants$1,771,841
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $4,974,016$4,974,016
VIII-3 Investment incomeExcluded from tax $526,873$526,873
VIII-7 Net gain or loss on sales of assetsExcluded from tax $415,245$415,245
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $202,961$202,961
VIII-12 Total revenueRelated to mission $5,176,977 · Unrelated business $0 · Excluded from tax $942,118$7,890,936
Part IX · Statement of functional expenses $7,033,768 across 16 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $81,790 · Management $327,162$408,952
IX-7 Other salaries and wagesPrograms $2,368,776 · Management $505,140$2,873,916
IX-9 Other employee benefitsPrograms $437,919 · Management $104,938$542,857
IX-10 Payroll taxesPrograms $194,971 · Management $65,131$260,102
IX-11f Investment management feesManagement $108,100$108,100
IX-11g Other fees for servicesPrograms $27,249 · Management $75,903$103,152
IX-12 Advertising and promotionPrograms $1,256,079 · Management $9,737$1,265,816
IX-13 Office expensesPrograms $254,632 · Management $60,482$315,114
IX-14 Information technologyPrograms $101,124 · Management $25,256$126,380
IX-17 TravelPrograms $32,059 · Management $8,015$40,074
IX-19 Conferences, conventions and meetingsPrograms $4,942 · Management $1,235$6,177
IX-20 InterestPrograms $4,111 · Management $3,023$7,134
IX-22 Depreciation, depletion and amortizationPrograms $50,837 · Management $8,971$59,808
IX-23 InsurancePrograms $49,828 · Management $12,295$62,123
IX-24 Other expenses (24a–d)Programs $692,348 · Management $37,824$730,172
IX-24e All other expensesPrograms $86,543 · Management $37,348$123,891
IX-25 Total functional expensesPrograms $5,643,208 · Management $1,390,560 · Fundraising $0$7,033,768
Part X · Balance sheet $23,548,010 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $1,318,572$4,173,058
X-2 Savings and temporary cash investmentsStart of year $783,725$30,370
X-3 Pledges and grants receivableStart of year $99,483$394,045
X-4 Accounts receivableStart of year $101,795$500
X-9 Prepaid expenses and deferred chargesStart of year $24,803$28,606
X-10c Land, buildings and equipment, netStart of year $1,132,546$1,089,568
X-11 Publicly traded securitiesStart of year $17,454,033$14,490,130
X-15 Other assetsStart of year $2,800,244$3,341,733
X-16 Total assetsStart of year $23,715,201$23,548,010
X-17 Accounts payable and accrued expensesStart of year $557,405$317,955
X-24 Unsecured notes and loans payableStart of year $445,261$797,808
X-25 Other liabilitiesStart of year $507,914$421,764
X-26 Total liabilitiesStart of year $2,273,404$2,233,183
X-27 Net assets without donor restrictionsStart of year $21,441,797$21,114,827
X-28 Net assets with donor restrictions$200,000
X-32 Total net assets or fund balancesStart of year $21,441,797$21,314,827
X-33 Total liabilities and net assetsStart of year $23,715,201$23,548,010
Part XI · Reconciliation of net assets $21,314,827 net assets at year end
XI-1 Total revenue$7,890,936
XI-2 Total expenses$7,033,768
XI-3 Revenue less expenses$857,168
XI-4 Net assets at start of year$21,441,797
XI-5 Net unrealized gains (losses) on investments−$984,138
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$21,314,827

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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