24 hour, 7 days a week crisis intervention Hotline

501(c)(3) charity; gifts are tax-deductible.
77¢ of each $1 spent went to programs.
$59K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 5
filings with a surplus
Average surplus $8K a year · 4% of revenue · last 5 filings
Fine: a surplus in 4 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
77%
of spending
Looks good: 77% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$59K
to officers and key staff · 42% of spending
Concern: pay to officers and key staff is 42% of spending; over 30%.
Pt VII · Sec A
6 mo
of spending, in cash
Looks good: 6.3 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
4
named funders · $21K
Looks good: 4 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$0
0% of total assets
Looks good: liabilities are 0% of assets; 50% or less.
Pt X · Ln 26
Independent board members
7
of 7 voting members
Looks good: 7 of 7 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$163K
Spent
$140K
To programs
77%
Net assets
$73K
By yearFY2020–FY2024
Revenue
$163K
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$163K
FY2021$173K
FY2022$144K
FY2023$210K
FY2024$223K
Expenses
$140K
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$140K
FY2021$160K
FY2022$170K
FY2023$191K
FY2024$213K
Net assets
$73K
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$73K
FY2021$87K
FY2022$61K
FY2023$80K
FY2024$91K

From the FY2020 Form 990 · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Sep 1980.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

77 cents of each dollar spent went to programs.

Program services 77% · $108K Management & general 17% · $24K Fundraising 6% · $8K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

8 people listed on the 990; $59K paid to officers and key staff.

Part VII, Section A · reportable compensation
Executive Director
$59,280Pt VII · Sec A
Vice President
$0Pt VII · Sec A
Treasurer
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
President
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A

Compensation history total reportable pay by year · 2 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Russell Holland$81,210$69,258$59,963$59,123—
Russell Brand————$59,280

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Concern Hotline INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Provides 24/7 crisis intervention and support through a hotline.

Questions for Concern Hotline INC

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Provided by the organization

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1 program · $108K · in their own filed words · FY2020
01

Intervened in 3,059 crisis calls through its 24 hour, 7 days a week telephone hotline.

$108Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Total grants receivedfrom 4 funders$21K
See all 4 funders →

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$163K
Ln 12
Gifts and grantsLn 1h$83K
Fees for servicesLn 2g$56K
Other incomeLn 4–11$24K
Money outPt IX
$140K
Ln 25
Programscol B$108K
Managementcol C$24K
Fundraisingcol D$8K
Owns and owesPt X
$73K
net assets · Ln 32
Cash and savingsLn 1–2$73K
Total assetsLn 16$73K
LiabilitiesLn 26$0
PeoplePt VI, VII
8
listed · VII A
PaidVII A1
Voting boardVI 1a7
IndependentVI 1b7
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$83K
Government grantsLn 1e$19K
Fundraising eventsLn 1c$12K
Fees for servicesLn 2g$56K
Investment incomeLn 3$160
Other incomeLn 4–11$24K
Total revenueLn 12$163K
Assets in detailPt X, end of year
CashLn 1$73K
Cash and savings togetherLn 1–2$73K
Total assetsLn 16$73K
LiabilitiesLn 26$0
Net assetsLn 32$73K
OperationsPt I, VI
EmployeesI 52
VolunteersI 674
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aNo
Whistleblower policyVI 13No
Records policyVI 14No
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$48K$73K
Total assetsLn 16$51K$73K
LiabilitiesLn 26$0$0
Net assetsLn 32$51K$73K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$64K$48K$9K$7K
Other salaries and wagesLn 7$29K$29K
Payroll taxesLn 10$7K$6K$673$528
Accounting feesLn 11c$3K$3K
Advertising and promotionLn 12$318$88$230
Office expensesLn 13$21K$18K$3K
Information technologyLn 14$2K$2K
OccupancyLn 16$5K$3K$2K
TravelLn 17$37$30$7
InsuranceLn 23$4K$780$3K$104
Other expenses (24a–d)Ln 24$4K$3K$716$166
All other expensesLn 24e$61$61
Total functional expensesLn 25$140K$108K$24K$8K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $223K$213K$11K$91K 990 PDF
FY2023 $210K$191K$19K$80K 990 PDF
FY2022 $144K$170K−$26K$61K 990 PDF
FY2021 $173K$160K$14K$87K 990 PDF
FY2020 Viewing $163K$140K$23K$73K 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $163,018 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $71,112$82,873
I-9 Program service revenuePrior year $44,000$56,000
I-10 Investment incomePrior year $153$160
I-11 Other revenuePrior year $19,531$23,985
I-12 Total revenuePrior year $134,796$163,018
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $96,407$100,361
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $40,472$40,032
I-18 Total expensesPrior year $136,879$140,393
I-19 Revenue less expensesPrior year −$2,083$22,625
Part VI · Governance 7 of 7 board members independent, 4 to look at
VI-1a Voting members of the governing body7
VI-1b Independent voting members7
VI-12a Written conflict of interest policyNo
VI-13 Written whistleblower policyNo
VI-14 Document retention and destruction policyNo
VI-15a Process for setting top official's payNo
VI-2 Family or business relationship among officers or directorsNo
Part VIII · Statement of revenue $163,018 across 8 lines filed
VIII-1c Fundraising events$12,168
VIII-1e Government grants$18,600
VIII-1f All other contributions, gifts and grants$52,105
VIII-1h Total contributions, gifts and grants$82,873
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $56,000$56,000
VIII-3 Investment incomeExcluded from tax $160$160
VIII-8 Net income from fundraising eventsExcluded from tax $23,985$23,985
VIII-12 Total revenueRelated to mission $56,000 · Unrelated business $0 · Excluded from tax $24,145$163,018
Part IX · Statement of functional expenses $140,393 across 12 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $48,044 · Management $8,968 · Fundraising $7,047$64,059
IX-7 Other salaries and wagesPrograms $29,260$29,260
IX-10 Payroll taxesPrograms $5,841 · Management $673 · Fundraising $528$7,042
IX-11c Accounting feesManagement $2,750$2,750
IX-12 Advertising and promotionPrograms $88 · Fundraising $230$318
IX-13 Office expensesPrograms $18,064 · Management $3,296$21,360
IX-14 Information technologyManagement $2,418$2,418
IX-16 OccupancyPrograms $2,871 · Management $1,914$4,785
IX-17 TravelPrograms $30 · Management $7$37
IX-23 InsurancePrograms $780 · Management $3,280 · Fundraising $104$4,164
IX-24 Other expenses (24a–d)Programs $3,257 · Management $716 · Fundraising $166$4,139
IX-24e All other expensesManagement $61$61
IX-25 Total functional expensesPrograms $108,235 · Management $24,083 · Fundraising $8,075$140,393
Part X · Balance sheet $73,300 assets, 7 lines filed
X-1 Cash, non-interest-bearingStart of year $48,371$73,300
X-16 Total assetsStart of year $50,675$73,300
X-26 Total liabilitiesStart of year $0$0
X-27 Net assets without donor restrictionsStart of year $43,175$67,800
X-28 Net assets with donor restrictionsStart of year $7,500$5,500
X-32 Total net assets or fund balancesStart of year $50,675$73,300
X-33 Total liabilities and net assetsStart of year $50,675$73,300
Part XI · Reconciliation of net assets $73,300 net assets at year end
XI-1 Total revenue$163,018
XI-2 Total expenses$140,393
XI-3 Revenue less expenses$22,625
XI-4 Net assets at start of year$50,675
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$73,300

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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