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Community Support Services INC FY2021 filing

Tax-deductible

Gaithersburg, MD501(c)(3)Since 1994Human ServicesEIN 52-1902966Revenue $37.4M in FY2021

On file with the IRScss-md.org9075 Comprint CT, 20877-1306 · Gaithersburg, MDTax-exempt since Apr 1995Publicly supported charity — 170(b)(1)(A)(vi)

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501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
$828K paid to officers and key staff.
Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

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FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $6.4M a year · 14% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$828K
to officers and key staff · 3% of spending
Looks good: pay to officers and key staff is 3% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
2 mo
of spending, in cash
Fine: 1.5 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $23K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$11.8M
30% of total assets
Looks good: liabilities are 30% of assets; 50% or less.
Pt X · Ln 26
Independent board members
8
of 9 voting members
Looks good: 8 of 9 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$37.4M
+10% vs prior year
Spent
$32.7M
To programs
89%
Net assets
$27.6M
By yearFY2020–FY2025
Revenue
$37.4M
FY2021▲ +10%
Tap a bar for its year
Revenue by fiscal year
FY2020$34.0M
FY2021$37.4M
FY2022$40.2M
FY2023$43.4M
FY2024$57.2M
FY2025$70.5M
Expenses
$32.7M
FY2021▼ -1%
Tap a bar for its year
Expenses by fiscal year
FY2020$33.2M
FY2021$32.7M
FY2022$37.0M
FY2023$40.9M
FY2024$45.2M
FY2025$55.1M
Net assets
$27.6M
FY2021▲ +20%
Tap a bar for its year
Net assets by fiscal year
FY2020$23.0M
FY2021$27.6M
FY2022$34.9M
FY2023$37.6M
FY2024$50.3M
FY2025$66.3M

From the FY2021 Form 990 (year ending June 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Apr 1995.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $29.2M Management & general 11% · $3.5M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

14 people listed on the 990; $828K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
James Gipson
Former Chief Executive Off
$147,549Pt VII · Sec A
Laura Glean
Acting Chief Executive Off
$146,188Pt VII · Sec A
Nicholas Robb
Chief Information Officer
$144,934Pt VII · Sec A
Tammie Snyder
Chief Services Officer
$141,209Pt VII · Sec A
Susan Ingram
President
$138,351Pt VII · Sec A
Connie Antonio
Director of Finance
$109,979Pt VII · Sec A
$0Pt VII · Sec A
Karla Nabors
Board President
$0Pt VII · Sec A

Laura Glean’s $220K as Chief Executive Officer is at the 53rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Laura Glean$220,456$203,843$188,148$177,375$146,188$127,402
Susan Ingram$144,793$179,984$191,109$184,998$138,351$166,343
Tammie Snyder$177,644$164,442$157,404$149,260$141,209$124,054
Nicholas Robb$175,144$157,727$149,975$147,627$144,934—
Katherine Stull$154,595$126,999$112,967$105,615——
Connie Antonio$151,807$138,273$131,001$114,990$109,979$105,663
James Gipson————$147,549$115,251
Deborah Anne Williams-Dean$143,166$132,195$125,842———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers community-based services for individuals with developmental disabilities.

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Provided by the organization

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1 program · $29.2M · in their own filed words · FY2020
01

Operate community based, non-segregated, non-sheltered residential, vocational and social programs and services for people with developmental disabilities.

$29.2Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Fidelity Investments Charitable Gift FundFY2024$12K
Donor Advised Charitable Giving INCFY2024$11K
Total grants receivedfrom 2 funders$23K

By the numbers

The FY2021 990, line by line.

Download 990
from philanthropy.org
1The main four
Money inPt VIII
$37.4M
Ln 12
Fees for servicesLn 2g$32.7M
Gifts and grantsLn 1h$3.7M
Other incomeLn 4–11$872K
Money outPt IX
$32.7M
Ln 25
Programscol B$29.2M
Managementcol C$3.5M
Owns and owesPt X
$27.6M
net assets · Ln 32
Cash and savingsLn 1–2$4.0M
Total assetsLn 16$39.5M
LiabilitiesLn 26$11.8M
PeoplePt VI, VII
14
listed · VII A
PaidVII A6
Voting boardVI 1a9
IndependentVI 1b8
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$3.7M
Government grantsLn 1e$3.5M
Fees for servicesLn 2g$32.7M
Investment incomeLn 3$20K
Other incomeLn 4–11$872K
Gains on assetsLn 7$14K
Total revenueLn 12$37.4M
Assets in detailPt X, end of year
CashLn 1$3.7M
SavingsLn 2$280K
Cash and savings togetherLn 1–2$4.0M
InvestmentsLn 11–13$21.7M
Land, buildings, equipmentLn 10c$9.0M
Other assetsLn 15$481K
Total assetsLn 16$39.5M
LiabilitiesLn 26$11.8M
Net assetsLn 32$27.6M
OperationsPt I, VI
EmployeesI 5712
VolunteersI 650
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$2.0M$4.0M
InvestmentsLn 11–13$12.0M$21.7M
Land, buildings, equipmentLn 10c$9.9M$9.0M
Total assetsLn 16$26.6M$39.5M
LiabilitiesLn 26$3.6M$11.8M
Net assetsLn 32$23.0M$27.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$884K$884K
Other salaries and wagesLn 7$22.0M$20.3M$1.7M
Pension plan contributionsLn 8$559K$528K$31K
Other employee benefitsLn 9$1.7M$1.5M$162K
Payroll taxesLn 10$1.7M$1.5M$188K
Legal feesLn 11b$774$689$85
Accounting feesLn 11c$67K$59K$7K
Other fees for servicesLn 11g$342K$337K$5K
Office expensesLn 13$1.7M$1.5M$191K
Information technologyLn 14$106K$94K$12K
OccupancyLn 16$1.7M$1.6M$127K
TravelLn 17$364K$324K$40K
InterestLn 20$30K$27K$3K
Depreciation, depletion and amortizationLn 22$1.0M$902K$111K
InsuranceLn 23$442K$393K$49K
Other expenses (24a–d)Ln 24$52K$46K$6K
Total functional expensesLn 25$32.7M$29.2M$3.5M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $70.5M$55.1M$15.4M$66.3M 990 PDF
FY2024 $57.2M$45.2M$12.0M$50.3M 990 PDF
FY2023 $43.4M$40.9M$2.5M$37.6M 990 PDF
FY2022 $40.2M$37.0M$3.2M$34.9M 990 PDF
FY2021 Viewing $37.4M$32.7M$4.6M$27.6M 990 PDF
FY2020 $34.0M$33.2M$805K$23.0M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (6 parts)
Part I · Summary $37,353,075 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $246,805$3,737,705
I-9 Program service revenuePrior year $32,694,894$32,724,239
I-10 Investment incomePrior year $528,288$19,618
I-11 Other revenuePrior year $523,308$871,513
I-12 Total revenuePrior year $33,993,295$37,353,075
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $27,362,938$26,841,462
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $5,825,223$5,893,088
I-18 Total expensesPrior year $33,188,161$32,734,550
I-19 Revenue less expensesPrior year $805,134$4,618,525
Part VI · Governance 8 of 9 board members independent, no flags
VI-1a Voting members of the governing body9
VI-1b Independent voting members8
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $37,353,075 across 9 lines filed
VIII-1e Government grants$3,524,666
VIII-1f All other contributions, gifts and grants$213,039
VIII-1h Total contributions, gifts and grants$3,737,705
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $32,724,239$32,724,239
VIII-3 Investment incomeExcluded from tax $5,990$5,990
VIII-6 Net rental income or lossExcluded from tax $52,948$52,948
VIII-7 Net gain or loss on sales of assetsExcluded from tax $13,628$13,628
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $818,565$818,565
VIII-12 Total revenueRelated to mission $32,724,239 · Unrelated business $0 · Excluded from tax $891,131$37,353,075
Part IX · Statement of functional expenses $32,734,550 across 16 lines filed
IX-5 Pay of current officers, directors and key staffManagement $884,424$884,424
IX-7 Other salaries and wagesPrograms $20,348,867 · Management $1,686,818$22,035,685
IX-8 Pension plan contributionsPrograms $527,981 · Management $31,332$559,313
IX-9 Other employee benefitsPrograms $1,490,675 · Management $161,951$1,652,626
IX-10 Payroll taxesPrograms $1,521,378 · Management $188,036$1,709,414
IX-11b Legal feesPrograms $689 · Management $85$774
IX-11c Accounting feesPrograms $59,412 · Management $7,343$66,755
IX-11g Other fees for servicesPrograms $337,114 · Management $5,164$342,278
IX-13 Office expensesPrograms $1,544,406 · Management $190,883$1,735,289
IX-14 Information technologyPrograms $94,071 · Management $11,627$105,698
IX-16 OccupancyPrograms $1,613,433 · Management $126,625$1,740,058
IX-17 TravelPrograms $324,244 · Management $40,075$364,319
IX-20 InterestPrograms $27,090 · Management $3,348$30,438
IX-22 Depreciation, depletion and amortizationPrograms $901,814 · Management $111,460$1,013,274
IX-23 InsurancePrograms $393,380 · Management $48,620$442,000
IX-24 Other expenses (24a–d)Programs $46,462 · Management $5,743$52,205
IX-25 Total functional expensesPrograms $29,231,016 · Management $3,503,534 · Fundraising $0$32,734,550
Part X · Balance sheet $39,474,698 assets, 16 lines filed
X-1 Cash, non-interest-bearingStart of year $1,456,905$3,726,449
X-2 Savings and temporary cash investmentsStart of year $512,031$279,626
X-4 Accounts receivableStart of year $2,313,151$4,064,106
X-9 Prepaid expenses and deferred chargesStart of year $286,907$275,512
X-10c Land, buildings and equipment, netStart of year $9,921,798$8,989,076
X-12 Other securitiesStart of year $12,001,759$21,659,108
X-15 Other assetsStart of year $91,783$480,821
X-16 Total assetsStart of year $26,584,334$39,474,698
X-17 Accounts payable and accrued expensesStart of year $2,324,879$2,371,589
X-19 Deferred revenue$3,194,976
X-25 Other liabilitiesStart of year $1,068,947$6,114,966
X-26 Total liabilitiesStart of year $3,575,750$11,847,589
X-27 Net assets without donor restrictionsStart of year $20,975,640$25,594,165
X-28 Net assets with donor restrictionsStart of year $2,032,944$2,032,944
X-32 Total net assets or fund balancesStart of year $23,008,584$27,627,109
X-33 Total liabilities and net assetsStart of year $26,584,334$39,474,698
Part XI · Reconciliation of net assets $27,627,109 net assets at year end
XI-1 Total revenue$37,353,075
XI-2 Total expenses$32,734,550
XI-3 Revenue less expenses$4,618,525
XI-4 Net assets at start of year$23,008,584
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$27,627,109

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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