Service Coordination INC: Nonprofit Profile, Financials & Form 990 (EIN 52-1651219)

Revenue by fiscal year
FY2020	$41.7M
FY2021	$52.2M
FY2022	$63.2M
FY2023	$71.9M
FY2024	$90.9M
FY2025	$114.1M

Expenses by fiscal year
FY2020	$40.7M
FY2021	$51.1M
FY2022	$56.5M
FY2023	$71.5M
FY2024	$93.3M
FY2025	$117.0M

Net assets by fiscal year
FY2020	$3.4M
FY2021	$4.2M
FY2022	$10.9M
FY2023	$11.3M
FY2024	$8.9M
FY2025	$6.0M

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Sep 1993.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

85 cents of each dollar spent went to programs.

85%

15%

Program services 85% · $99.1M Management & general 15% · $17.8M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

30 people listed on the 990; $4.6M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII

John T Dumas

President, CEO

$690,570Pt VII · Sec A

Ajaye Pope

EVP, Chief Operations Officer

$409,824Pt VII · Sec A

Eric Silverman

EVP, Chief Financial Officer

$324,492Pt VII · Sec A

Carolyn Kime

EVP, Chief People/Culture Officer

$313,576Pt VII · Sec A

Tenneille D Aleshire

EVP, Chief Program Officer

$313,278Pt VII · Sec A

Kelby Brick

EVP, Chief Strategy Officer

$294,883Pt VII · Sec A

Jamie Lee Stoner

SVP, Coordination of Community Svcs

$240,817Pt VII · Sec A

Karen Chapin

Chief of Staff

$213,934Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

Name	FY2025	FY2024	FY2023	FY2022	FY2021	FY2020
John T Dumas	$690,570	$675,344	$512,606	$412,366	$339,266	$322,232
Ajaye Pope	$409,824	$372,772	—	—	—	—
Eric Silverman	$324,492	$45,726	—	—	—	—
Carolyn Kime	$313,576	$311,742	—	—	—	—
Tenneille D Aleshire	$313,278	$307,382	$220,267	$170,978	$130,178	—
Gerrianne M Hammond	—	$301,876	$241,810	$179,137	$161,914	—
Kelby Brick	$294,883	$209,493	—	—	—	—
Jamie Lee Stoner	$240,817	$227,861	$185,148	—	—	—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

Family or business ties among officersPt VI · Ln 2No
Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects people to community resources and choices, respecting their dignity.

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Provided by the organization

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1 program · $99.1M · in their own filed words · FY2024

01

Assist people with developmental disabilities, complex medical needs, older adults, children, and other groups needing assistance to determine and meet their needs in their preferred way by assisting to become active members of their communities with equal rights and responsibilities, as well as assisting them to obtain high quality…

$99.1Mprogram expense

By the numbers

The FY2025 990, line by line.

Download 990

from philanthropy.org

1The main four

Money inPt VIII

$114.1M

Ln 12

Fees for servicesLn 2g$113.6M

Investment incomeLn 3$483K

Gifts and grantsLn 1h$139

Money outPt IX

$117.0M

Ln 25

Programscol B$99.1M

Managementcol C$17.8M

Owns and owesPt X

$6.0M

net assets · Ln 32

Cash and savingsLn 1–2$8.5M

Total assetsLn 16$24.1M

LiabilitiesLn 26$18.1M

PeoplePt VI, VII

30

listed · VII A

PaidVII A17

Voting boardVI 1a13

IndependentVI 1b13

2In more detail

Revenue in detailPt VIII

Gifts and grantsLn 1h$139

Fees for servicesLn 2g$113.6M

Investment incomeLn 3$483K

Gains on assetsLn 7$174K

Total revenueLn 12$114.1M

Assets in detailPt X, end of year

CashLn 1$8.5M

Cash and savings togetherLn 1–2$8.5M

InvestmentsLn 11–13$3.2M

Land, buildings, equipmentLn 10c$3.8M

Other assetsLn 15$1.9M

Total assetsLn 16$24.1M

LiabilitiesLn 26$18.1M

Net assetsLn 32$6.0M

OperationsPt I, VI

EmployeesI 51,315

VolunteersI 613

Fiscal year endsHeaderJune

Conflict-of-interest policyVI 12aYes

Whistleblower policyVI 13Yes

Records policyVI 14Yes

3Year over year

Balance sheet, start vs end of yearPt X · col A, B

Line	Start FY25	End FY25
Cash and savingsLn 1–2	$10.8M	$8.5M
InvestmentsLn 11–13	$3.0M	$3.2M
Land, buildings, equipmentLn 10c	$2.0M	$3.8M
Total assetsLn 16	$23.4M	$24.1M
LiabilitiesLn 26	$14.6M	$18.1M
Net assetsLn 32	$8.9M	$6.0M

4Every line

Statement of functional expensesPt IX · every line

Line	Total	Programs	Management	Fundraising
Pay of current officers, directors and key staffLn 5	$4.0M	$3.3M	$654K
Other salaries and wagesLn 7	$83.8M	$70.4M	$13.4M
Pension plan contributionsLn 8	$2.9M	$2.2M	$701K
Other employee benefitsLn 9	$10.0M	$8.9M	$1.1M
Payroll taxesLn 10	$6.4M	$5.4M	$1.0M
Legal feesLn 11b	$231K	$231K
Accounting feesLn 11c	$87K	$87K
Other fees for servicesLn 11g	$2.2M	$2.2M
Advertising and promotionLn 12	$587K	$587K
Office expensesLn 13	$892K	$892K
Information technologyLn 14	$1.1M	$973K	$128K
OccupancyLn 16	$352K	$311K	$41K
TravelLn 17	$1.4M	$1.3M	$104K
InterestLn 20	$52K	$46K	$6K
Depreciation, depletion and amortizationLn 22	$1.2M	$1.1M	$141K
InsuranceLn 23	$266K	$266K
Other expenses (24a–d)Ln 24	$1.3M	$788K	$544K
All other expensesLn 24e	$62K	$60K	$2K
Total functional expensesLn 25	$117.0M	$99.1M	$17.8M	$0

Filing history

Year	Money in	Money out	In minus out	Net assets	Download
FY2025 Latest Viewing	$114.1M	$117.0M	−$2.9M	$6.0M	990 PDF
FY2024	$90.9M	$93.3M	−$2.5M	$8.9M	990 PDF
FY2023	$71.9M	$71.5M	$417K	$11.3M	990 PDF
FY2022	$63.2M	$56.5M	$6.7M	$10.9M	990 PDF
FY2021	$52.2M	$51.1M	$1.1M	$4.2M	990 PDF
FY2020	$41.7M	$40.7M	$1.1M	$3.4M	990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations

See the full FY2025 990 (6 parts)

Part I · Summary $114,120,012 revenue, 12 lines filed

I-8 Contributions and grantsPrior year $0$139

I-9 Program service revenuePrior year $90,339,809$113,636,842

I-10 Investment incomePrior year $520,089$483,031

I-11 Other revenuePrior year $0$0

I-12 Total revenuePrior year $90,859,898$114,120,012

I-13 Grants and similar amounts paidPrior year $0$0

I-14 Benefits paid to membersPrior year $0$0

I-15 Salaries and benefitsPrior year $84,895,177$107,115,914

I-16a Professional fundraising feesPrior year $0$0

I-17 Other expensesPrior year $8,443,722$9,863,077

I-18 Total expensesPrior year $93,338,899$116,978,991

I-19 Revenue less expensesPrior year −$2,479,001−$2,858,979

Part VI · Governance 13 of 13 board members independent, no flags

VI-1a Voting members of the governing body13

VI-1b Independent voting members13

VI-2 Family or business relationship among officers or directorsNo

VI-12a Written conflict of interest policyYes

VI-13 Written whistleblower policyYes

VI-14 Document retention and destruction policyYes

VI-15a Process for setting top official's payYes

Part VIII · Statement of revenue $114,120,012 across 6 lines filed

VIII-1f All other contributions, gifts and grants$139

VIII-1h Total contributions, gifts and grants$139

VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $113,636,842$113,636,842

VIII-3 Investment incomeExcluded from tax $308,948$308,948

VIII-7 Net gain or loss on sales of assetsExcluded from tax $174,083$174,083

VIII-12 Total revenueRelated to mission $113,636,842 · Unrelated business $0 · Excluded from tax $483,031$114,120,012

Part IX · Statement of functional expenses $116,978,991 across 18 lines filed

IX-5 Pay of current officers, directors and key staffPrograms $3,334,111 · Management $653,874$3,987,985

IX-7 Other salaries and wagesPrograms $70,370,999 · Management $13,417,625$83,788,624

IX-8 Pension plan contributionsPrograms $2,212,697 · Management $701,043$2,913,740

IX-9 Other employee benefitsPrograms $8,947,553 · Management $1,098,955$10,046,508

IX-10 Payroll taxesPrograms $5,373,656 · Management $1,005,401$6,379,057

IX-11b Legal feesPrograms $231,089$231,089

IX-11c Accounting feesPrograms $86,711$86,711

IX-11g Other fees for servicesPrograms $2,243,153$2,243,153

IX-12 Advertising and promotionPrograms $587,350$587,350

IX-13 Office expensesPrograms $891,922$891,922

IX-14 Information technologyPrograms $973,069 · Management $128,137$1,101,206

IX-16 OccupancyPrograms $311,126 · Management $40,970$352,096

IX-17 TravelPrograms $1,339,296 · Management $103,670$1,442,966

IX-20 InterestPrograms $46,045 · Management $6,063$52,108

IX-22 Depreciation, depletion and amortizationPrograms $1,073,812 · Management $141,403$1,215,215

IX-23 InsurancePrograms $265,816$265,816

IX-24 Other expenses (24a–d)Programs $787,816 · Management $543,738$1,331,554

IX-24e All other expensesPrograms $60,047 · Management $1,844$61,891

IX-25 Total functional expensesPrograms $99,136,268 · Management $17,842,723 · Fundraising $0$116,978,991

Part X · Balance sheet $24,065,504 assets, 14 lines filed

X-1 Cash, non-interest-bearingStart of year $10,770,862$8,459,137

X-3 Pledges and grants receivableStart of year $5,685,995$6,059,208

X-9 Prepaid expenses and deferred chargesStart of year $660,723$698,155

X-10c Land, buildings and equipment, netStart of year $2,008,749$3,771,330

X-11 Publicly traded securitiesStart of year $3,003,204$3,177,287

X-15 Other assetsStart of year $1,310,271$1,900,387

X-16 Total assetsStart of year $23,439,804$24,065,504

X-17 Accounts payable and accrued expensesStart of year $12,681,955$15,712,287

X-19 Deferred revenue$598,911

X-25 Other liabilitiesStart of year $1,903,940$1,759,376

X-26 Total liabilitiesStart of year $14,585,895$18,070,574

X-27 Net assets without donor restrictionsStart of year $8,853,909$5,994,930

X-32 Total net assets or fund balancesStart of year $8,853,909$5,994,930

X-33 Total liabilities and net assetsStart of year $23,439,804$24,065,504

Part XI · Reconciliation of net assets $5,994,930 net assets at year end

XI-1 Total revenue$114,120,012

XI-2 Total expenses$116,978,991

XI-3 Revenue less expenses−$2,858,979

XI-4 Net assets at start of year$8,853,909

XI-9 Other changes in net assets$0

XI-10 Net assets at end of year$5,994,930

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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