Human Services Campus INC FY2024 filing

Tax-deductible

Phoenix, AZ501(c)(3)Since 2012HousingEIN 46-3333160Revenue $23.4M in FY2024

On file with the IRSkeystochangeaz.org204 S 12th Ave, 85007-3101 · Phoenix, AZTax-exempt since Aug 2017Publicly supported charity — 170(b)(1)(A)(vi)

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Keys to Change is using the power of collaboration to create solutions to end homelessness.

501(c)(3) charity; gifts are tax-deductible.
90¢ of each $1 spent went to programs.
$358K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

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FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $987K a year · 6% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
90%
of spending
Looks good: 90% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$358K
to officers and key staff · 1% of spending
Looks good: pay to officers and key staff is 1% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
<1 mo
of spending, in cash
Worth a look: 0.8 months of spending in cash; under 1.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $1K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$3.1M
9% of total assets
Looks good: liabilities are 9% of assets; 50% or less.
Pt X · Ln 26
Independent board members
14
of 14 voting members
Looks good: 14 of 14 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$23.4M
+82% vs prior year
Spent
$27.3M
To programs
90%
Net assets
$31.3M
By yearFY2020–FY2025
Revenue
$23.4M
FY2024▲ +82%
Tap a bar for its year
Revenue by fiscal year
FY2020$13.5M
FY2021$9.0M
FY2022$13.2M
FY2023$12.9M
FY2024$23.4M
FY2025$26.1M
Expenses
$27.3M
FY2024▲ +49%
Tap a bar for its year
Expenses by fiscal year
FY2020$4.8M
FY2021$8.6M
FY2022$11.8M
FY2023$18.3M
FY2024$27.3M
FY2025$21.3M
Net assets
$31.3M
FY2024▼ -12%
Tap a bar for its year
Net assets by fiscal year
FY2020$35.7M
FY2021$36.1M
FY2022$40.8M
FY2023$35.4M
FY2024$31.3M
FY2025$36.3M

From the FY2024 Form 990 (year ending June 2024) · figures checked against the IRS filing · see the original

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You’re viewing the FY2024 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Exemption reinstated (2016-11-15). Per the IRS revocation list. Latest filing on record: FY2025. IRS ruling in Aug 2017.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

90 cents of each dollar spent went to programs.

Program services 90% · $24.6M Management & general 8% · $2.2M Fundraising 2% · $479K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

19 people listed on the 990; $358K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2023); the FY2024 filing did not itemize Part VII
Executive Director
$148,840Pt VII · Sec A
Director of Operations
$68,482Pt VII · Sec A
Chief Financial Officer
$68,298Pt VII · Sec A
Former Finance Director
$56,192Pt VII · Sec A
Director of Operations
$16,631Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Amy Schwabenlender’s $162K as CEO is at the 24th percentile of top reported officer pay among 676 $10–100M housing nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Amy Schwabenlender$162,469$148,840$147,000$151,034$136,759$127,754
Joseph Lasada$135,295—————
Letticia Brown-Gambino$119,932—————
Steve Davis——$118,256$118,256$111,516—
Douglas Dempsey$115,000—————
Carol Walker—$56,192$109,017$109,205$95,519—
Dave Backus—$68,482$107,210$107,210$102,300—
Richard Crews$96,099—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Collaborating to find solutions that end homelessness.

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Provided by the organization

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3 programs · $20.8M · in their own filed words · FY2023
01

The organizations lodestar day resource center (day room) operates as a central hub for the organizations and partner services. The day room staff manages weather relief for clients, as well as client showers and client storage.

$10.9Mprogram expense
02

The organizations thirteen-acre key campus at 12TH avenue and madison in downtwon phoeniex provides an area for its clients to receive services from the organization and its partners. The campus grounds and facilities require regular upkeep, repairs and maintenance in order to offer healthy and safe access to services.

$5.9Mprogram expense
03

Clients that are ready for a housing match and do not have a case manager are assigned a keys to change navigator. The navigator provides case management and housing services. They assist each client with navigating the various services provided by the organization and its partners as well as assisting clients with acquiring affordable…

$4.0Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 1 funder$1K
Grants paid · 22 grants · $7.9M · 2019–2024
Unitemized GrantFY2024$2,351,316
Unitemized GrantFY2023$1,010,111
Unitemized GrantFY2022$1,973,022
Homeless Id Project INCAZ · FY2022$100,000
Community Bridges INCAZ · FY2021$71,413
Community Bridges INCAZ · FY2021$51,413
A New Leaf INCAZ · FY2021$50,000
Brighter Way InstituteAZ · FY2021$49,000
Brighter Way InstituteAZ · FY2021$29,999
ElaineAZ · FY2021$25,000
Homeless Id Project INCAZ · FY2021$25,000
Circle the CityAZ · FY2021$20,000
Catholic CharitiesCA · FY2021$20,000
See all 22 grants →

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$23.4M
Ln 12
Gifts and grantsLn 1h$21.7M
Fees for servicesLn 2g$1.5M
Investment incomeLn 3$315K
Money outPt IX
$27.3M
Ln 25
Programscol B$24.6M
Managementcol C$2.2M
Fundraisingcol D$479K
Owns and owesPt X
$31.3M
net assets · Ln 32
Cash and savingsLn 1–2$1.8M
Total assetsLn 16$34.4M
LiabilitiesLn 26$3.1M
PeoplePt VI, VII
19
listed · VII A
PaidVII A5
Voting boardVI 1a14
IndependentVI 1b14
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$21.7M
Government grantsLn 1e$14.3M
Noncash giftsLn 1g$37K
Fees for servicesLn 2g$1.5M
Investment incomeLn 3$315K
Gains on assetsLn 7$290K
Total revenueLn 12$23.4M
Assets in detailPt X, end of year
CashLn 1$1.8M
SavingsLn 2$94K
Cash and savings togetherLn 1–2$1.8M
InvestmentsLn 11–13$309K
Land, buildings, equipmentLn 10c$25.9M
Other assetsLn 15$22K
Total assetsLn 16$34.4M
LiabilitiesLn 26$3.1M
Net assetsLn 32$31.3M
OperationsPt I, VI
EmployeesI 5241
VolunteersI 62,305
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY24End FY24
Cash and savingsLn 1–2$2.4M$1.8M
InvestmentsLn 11–13$2.6M$309K
Land, buildings, equipmentLn 10c$26.8M$25.9M
Total assetsLn 16$38.0M$34.4M
LiabilitiesLn 26$2.6M$3.1M
Net assetsLn 32$35.4M$31.3M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$250K$250K
Grants to domestic individualsLn 2$1.0M$1.0M
Pay of current officers, directors and key staffLn 5$279K$121K$126K$32K
Other salaries and wagesLn 7$7.1M$6.3M$679K$133K
Other employee benefitsLn 9$1.2M$1.0M$113K$45K
Payroll taxesLn 10$637K$540K$84K$13K
Management feesLn 11a$426K$393K$33K
Accounting feesLn 11c$184K$184K$81
Other fees for servicesLn 11g$931K$931K
Advertising and promotionLn 12$151K$4K$14K$133K
Office expensesLn 13$331K$176K$125K$29K
Information technologyLn 14$248K$186K$53K$9K
OccupancyLn 16$302K$284K$16K$2K
TravelLn 17$7K$4K$2K
InterestLn 20$1K$1K
Depreciation, depletion and amortizationLn 22$1.2M$1.2M
InsuranceLn 23$167K$16$167K
Other expenses (24a–d)Ln 24$12.9M$12.6M$204K$49K
Total functional expensesLn 25$27.3M$24.6M$2.2M$479K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $26.1M$21.3M$4.8M$36.3M 990 PDF
FY2024 Viewing $23.4M$27.3M−$3.8M$31.3M 990 PDF
FY2023 $12.9M$18.3M−$5.4M$35.4M 990 PDF
FY2022 $13.2M$11.8M$1.4M$40.8M 990 PDF
FY2021 $9.0M$8.6M$381K$36.1M 990 PDF
FY2020 $13.5M$4.8M$8.6M$35.7M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2024 990 (6 parts)
Part I · Summary $23,425,188 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $11,527,683$21,655,705
I-9 Program service revenuePrior year $1,217,273$1,454,365
I-10 Investment incomePrior year $158,005$315,118
I-11 Other revenue$0
I-12 Total revenuePrior year $12,902,961$23,425,188
I-13 Grants and similar amounts paidPrior year $2,323,022$1,260,111
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $6,450,898$9,188,857
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $9,532,096$16,809,056
I-18 Total expensesPrior year $18,306,016$27,258,024
I-19 Revenue less expensesPrior year −$5,403,055−$3,832,836
Part VI · Governance 14 of 14 board members independent, no flags
VI-1a Voting members of the governing body14
VI-1b Independent voting members14
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $23,425,188 across 8 lines filed
VIII-1e Government grants$14,326,146
VIII-1f All other contributions, gifts and grants$7,329,559
VIII-1g Noncash contributions (included above)$36,804
VIII-1h Total contributions, gifts and grants$21,655,705
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $1,454,365$1,454,365
VIII-3 Investment incomeExcluded from tax $24,826$24,826
VIII-7 Net gain or loss on sales of assetsExcluded from tax $290,292$290,292
VIII-12 Total revenueRelated to mission $1,454,365 · Unrelated business $0 · Excluded from tax $315,118$23,425,188
Part IX · Statement of functional expenses $27,258,024 across 18 lines filed
IX-1 Grants to domestic organizationsPrograms $250,000$250,000
IX-2 Grants to domestic individualsPrograms $1,010,111$1,010,111
IX-5 Pay of current officers, directors and key staffPrograms $121,376 · Management $125,808 · Fundraising $32,075$279,259
IX-7 Other salaries and wagesPrograms $6,267,282 · Management $678,727 · Fundraising $132,517$7,078,526
IX-9 Other employee benefitsPrograms $1,035,897 · Management $112,824 · Fundraising $44,987$1,193,708
IX-10 Payroll taxesPrograms $540,220 · Management $84,076 · Fundraising $13,068$637,364
IX-11a Management feesManagement $392,518 · Fundraising $33,240$425,758
IX-11c Accounting feesManagement $183,536 · Fundraising $81$183,617
IX-11g Other fees for servicesPrograms $930,575$930,575
IX-12 Advertising and promotionPrograms $3,610 · Management $14,000 · Fundraising $133,384$150,994
IX-13 Office expensesPrograms $176,424 · Management $125,240 · Fundraising $28,957$330,621
IX-14 Information technologyPrograms $186,266 · Management $52,604 · Fundraising $9,325$248,195
IX-16 OccupancyPrograms $284,053 · Management $15,672 · Fundraising $1,912$301,637
IX-17 TravelPrograms $4,491 · Management $2,492$6,983
IX-20 InterestManagement $1,191$1,191
IX-22 Depreciation, depletion and amortizationPrograms $1,166,615$1,166,615
IX-23 InsurancePrograms $16 · Management $167,319$167,335
IX-24 Other expenses (24a–d)Programs $12,642,221 · Management $204,134 · Fundraising $49,180$12,895,535
IX-25 Total functional expensesPrograms $24,619,157 · Management $2,160,141 · Fundraising $478,726$27,258,024
Part X · Balance sheet $34,436,214 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $195,329$1,754,916
X-2 Savings and temporary cash investmentsStart of year $2,207,133$93,848
X-4 Accounts receivableStart of year $5,880,475$6,236,841
X-8 Inventories for sale or useStart of year $15,040$15,913
X-9 Prepaid expenses and deferred chargesStart of year $206,668$94,505
X-10c Land, buildings and equipment, netStart of year $26,839,110$25,909,451
X-11 Publicly traded securitiesStart of year $2,619,334$308,588
X-15 Other assetsStart of year $40,334$22,152
X-16 Total assetsStart of year $38,003,423$34,436,214
X-17 Accounts payable and accrued expensesStart of year $1,195,835$2,512,363
X-19 Deferred revenueStart of year $1,371,387$613,341
X-25 Other liabilitiesStart of year $40,342$23,351
X-26 Total liabilitiesStart of year $2,607,564$3,149,055
X-27 Net assets without donor restrictionsStart of year $28,092,029$28,179,194
X-28 Net assets with donor restrictionsStart of year $7,303,830$3,107,965
X-32 Total net assets or fund balancesStart of year $35,395,859$31,287,159
X-33 Total liabilities and net assetsStart of year $38,003,423$34,436,214
Part XI · Reconciliation of net assets $31,287,159 net assets at year end
XI-1 Total revenue$23,425,188
XI-2 Total expenses$27,258,024
XI-3 Revenue less expenses−$3,832,836
XI-4 Net assets at start of year$35,395,859
XI-5 Net unrealized gains (losses) on investments−$275,864
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$31,287,159

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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