Human Services Campus INC FY2021 filing

Tax-deductible

Phoenix, AZ501(c)(3)Since 2012HousingEIN 46-3333160Revenue $9.0M in FY2021

On file with the IRSkeystochangeaz.org204 S 12th Ave, 85007-3101 · Phoenix, AZTax-exempt since Aug 2017Publicly supported charity — 170(b)(1)(A)(vi)

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Keys to Change is using the power of collaboration to create solutions to end homelessness.

501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
$446K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

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FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $987K a year · 6% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$446K
to officers and key staff · 5% of spending
Looks good: pay to officers and key staff is 5% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
3 mo
of spending, in cash
Fine: 2.6 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $1K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$1.6M
4% of total assets
Looks good: liabilities are 4% of assets; 50% or less.
Pt X · Ln 26
Independent board members
17
of 17 voting members
Looks good: 17 of 17 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$9.0M
-33% vs prior year
Spent
$8.6M
To programs
89%
Net assets
$36.1M
By yearFY2020–FY2025
Revenue
$9.0M
FY2021▼ -33%
Tap a bar for its year
Revenue by fiscal year
FY2020$13.5M
FY2021$9.0M
FY2022$13.2M
FY2023$12.9M
FY2024$23.4M
FY2025$26.1M
Expenses
$8.6M
FY2021▲ +78%
Tap a bar for its year
Expenses by fiscal year
FY2020$4.8M
FY2021$8.6M
FY2022$11.8M
FY2023$18.3M
FY2024$27.3M
FY2025$21.3M
Net assets
$36.1M
FY2021▲ +1%
Tap a bar for its year
Net assets by fiscal year
FY2020$35.7M
FY2021$36.1M
FY2022$40.8M
FY2023$35.4M
FY2024$31.3M
FY2025$36.3M

From the FY2021 Form 990 (year ending June 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Exemption reinstated (2016-11-15). Per the IRS revocation list. Latest filing on record: FY2025. IRS ruling in Aug 2017.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $7.7M Management & general 7% · $646K Fundraising 4% · $305K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

21 people listed on the 990; $446K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
Executive Director
$136,759Pt VII · Sec A
Development Director
$111,516Pt VII · Sec A
Operations Director
$102,300Pt VII · Sec A
Finance Director
$95,519Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A

Amy Schwabenlender’s $162K as CEO is at the 24th percentile of top reported officer pay among 676 $10–100M housing nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Amy Schwabenlender$162,469$148,840$147,000$151,034$136,759$127,754
Joseph Lasada$135,295—————
Letticia Brown-Gambino$119,932—————
Steve Davis——$118,256$118,256$111,516—
Douglas Dempsey$115,000—————
Carol Walker—$56,192$109,017$109,205$95,519—
Dave Backus—$68,482$107,210$107,210$102,300—
Richard Crews$96,099—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Collaborating to find solutions that end homelessness.

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Provided by the organization

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3 programs · $6.9M · in their own filed words · FY2020
01

Campus Operations

The organizations thirteen-acre campus provides an area for its clients to receive services from the organization and its partners. The campus grounds and facilities require regular upkeep, repairs and maintenance in order to offer safe access to services.

$2.3Mprogram expense
02

Day Room

The organizations lodestar day resource center (day room) operates as a central hub for the organizations and partner services. Case workers meet at this location to provide navigation and housing match services and case conferencing.

$2.3Mprogram expense
03

Welcome Center

The brian garcia welcome center (welcome center) is the front door to the organization and coordinates the coordinated entry programs across maricopa county. The welcome center provides each client with diversion, assessment, resources, housing and service referrals with the primary goal of resolving homelessness through a…

$2.3Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 1 funder$1K
Grants paid · 22 grants · $7.9M · 2019–2024
Unitemized GrantFY2024$2,351,316
Unitemized GrantFY2023$1,010,111
Unitemized GrantFY2022$1,973,022
Homeless Id Project INCAZ · FY2022$100,000
Community Bridges INCAZ · FY2021$71,413
Community Bridges INCAZ · FY2021$51,413
A New Leaf INCAZ · FY2021$50,000
Brighter Way InstituteAZ · FY2021$49,000
Brighter Way InstituteAZ · FY2021$29,999
ElaineAZ · FY2021$25,000
Homeless Id Project INCAZ · FY2021$25,000
Circle the CityAZ · FY2021$20,000
Catholic CharitiesCA · FY2021$20,000
See all 22 grants →

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$9.0M
Ln 12
Gifts and grantsLn 1h$9.0M
Money outPt IX
$8.6M
Ln 25
Programscol B$7.7M
Managementcol C$646K
Fundraisingcol D$305K
Owns and owesPt X
$36.1M
net assets · Ln 32
Cash and savingsLn 1–2$1.9M
Total assetsLn 16$37.7M
LiabilitiesLn 26$1.6M
PeoplePt VI, VII
21
listed · VII A
PaidVII A4
Voting boardVI 1a17
IndependentVI 1b17
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$9.0M
Government grantsLn 1e$3.7M
Noncash giftsLn 1g$825K
Total revenueLn 12$9.0M
Assets in detailPt X, end of year
CashLn 1$1.3M
SavingsLn 2$625K
Cash and savings togetherLn 1–2$1.9M
Land, buildings, equipmentLn 10c$26.8M
Total assetsLn 16$37.7M
LiabilitiesLn 26$1.6M
Net assetsLn 32$36.1M
OperationsPt I, VI
EmployeesI 5241
VolunteersI 62,305
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$2.2M$1.9M
Land, buildings, equipmentLn 10c$26.3M$26.8M
Total assetsLn 16$36.5M$37.7M
LiabilitiesLn 26$777K$1.6M
Net assetsLn 32$35.7M$36.1M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$238K$238K
Grants to domestic individualsLn 2$992K$992K
Pay of current officers, directors and key staffLn 5$231K$32K$154K$45K
Other salaries and wagesLn 7$2.0M$1.7M$159K$107K
Other employee benefitsLn 9$266K$201K$49K$16K
Payroll taxesLn 10$154K$116K$25K$13K
Accounting feesLn 11c$28K$28K
Other fees for servicesLn 11g$1.9M$1.8M$107K$1K
Advertising and promotionLn 12$94K$250$93K
Office expensesLn 13$78K$41K$19K$17K
Information technologyLn 14$67K$56K$9K$2K
OccupancyLn 16$142K$127K$15K$172
Depreciation, depletion and amortizationLn 22$1.0M$999K$22K$5K
InsuranceLn 23$105K$92K$12K$1K
Other expenses (24a–d)Ln 24$1.4M$1.3M$36K$4K
All other expensesLn 24e$16K$4K$12K
Total functional expensesLn 25$8.6M$7.7M$646K$305K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $26.1M$21.3M$4.8M$36.3M 990 PDF
FY2024 $23.4M$27.3M−$3.8M$31.3M 990 PDF
FY2023 $12.9M$18.3M−$5.4M$35.4M 990 PDF
FY2022 $13.2M$11.8M$1.4M$40.8M 990 PDF
FY2021 Viewing $9.0M$8.6M$381K$36.1M 990 PDF
FY2020 $13.5M$4.8M$8.6M$35.7M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (6 parts)
Part I · Summary $9,012,752 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $13,489,815$9,012,752
I-9 Program service revenue$0
I-10 Investment income$0
I-11 Other revenue$0
I-12 Total revenuePrior year $13,489,815$9,012,752
I-13 Grants and similar amounts paidPrior year $707,134$1,229,140
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $1,906,355$2,601,914
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $2,232,247$4,800,339
I-18 Total expensesPrior year $4,845,736$8,631,393
I-19 Revenue less expensesPrior year $8,644,079$381,359
Part VI · Governance 17 of 17 board members independent, no flags
VI-1a Voting members of the governing body17
VI-1b Independent voting members17
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $9,012,752 across 5 lines filed
VIII-1e Government grants$3,693,356
VIII-1f All other contributions, gifts and grants$5,319,396
VIII-1g Noncash contributions (included above)$824,703
VIII-1h Total contributions, gifts and grants$9,012,752
VIII-12 Total revenueRelated to mission $0 · Unrelated business $0 · Excluded from tax $0$9,012,752
Part IX · Statement of functional expenses $8,631,393 across 16 lines filed
IX-1 Grants to domestic organizationsPrograms $237,504$237,504
IX-2 Grants to domestic individualsPrograms $991,636$991,636
IX-5 Pay of current officers, directors and key staffPrograms $32,119 · Management $153,591 · Fundraising $44,966$230,676
IX-7 Other salaries and wagesPrograms $1,685,107 · Management $159,482 · Fundraising $106,591$1,951,180
IX-9 Other employee benefitsPrograms $201,246 · Management $48,737 · Fundraising $15,857$265,840
IX-10 Payroll taxesPrograms $115,959 · Management $24,863 · Fundraising $13,396$154,218
IX-11c Accounting feesManagement $27,794$27,794
IX-11g Other fees for servicesPrograms $1,770,434 · Management $106,728 · Fundraising $1,311$1,878,473
IX-12 Advertising and promotionManagement $250 · Fundraising $93,443$93,693
IX-13 Office expensesPrograms $41,111 · Management $19,287 · Fundraising $17,400$77,798
IX-14 Information technologyPrograms $55,912 · Management $9,169 · Fundraising $2,398$67,479
IX-16 OccupancyPrograms $127,283 · Management $14,970 · Fundraising $172$142,425
IX-22 Depreciation, depletion and amortizationPrograms $999,393 · Management $21,536 · Fundraising $4,615$1,025,544
IX-23 InsurancePrograms $91,648 · Management $11,540 · Fundraising $1,446$104,634
IX-24 Other expenses (24a–d)Programs $1,326,754 · Management $36,039 · Fundraising $3,620$1,366,413
IX-24e All other expensesPrograms $4,091 · Management $11,995$16,086
IX-25 Total functional expensesPrograms $7,680,197 · Management $645,981 · Fundraising $305,215$8,631,393
Part X · Balance sheet $37,722,273 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $1,855,353$1,277,461
X-2 Savings and temporary cash investmentsStart of year $375,269$625,400
X-3 Pledges and grants receivableStart of year $7,862,523$8,807,338
X-4 Accounts receivableStart of year $2,250$20,515
X-8 Inventories for sale or useStart of year $78,783$195,422
X-9 Prepaid expenses and deferred chargesStart of year $2,562$14,791
X-10c Land, buildings and equipment, netStart of year $26,287,729$26,781,346
X-16 Total assetsStart of year $36,501,542$37,722,273
X-17 Accounts payable and accrued expensesStart of year $451,826$627,703
X-25 Other liabilities$988,795
X-26 Total liabilitiesStart of year $777,126$1,616,498
X-27 Net assets without donor restrictionsStart of year $26,397,254$27,458,784
X-28 Net assets with donor restrictionsStart of year $9,327,162$8,646,991
X-32 Total net assets or fund balancesStart of year $35,724,416$36,105,775
X-33 Total liabilities and net assetsStart of year $36,501,542$37,722,273
Part XI · Reconciliation of net assets $36,105,775 net assets at year end
XI-1 Total revenue$9,012,752
XI-2 Total expenses$8,631,393
XI-3 Revenue less expenses$381,359
XI-4 Net assets at start of year$35,724,416
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$36,105,775

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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