To strengthen the capacity of our members and area nonprofit organizations to better address the needs of the people they serve throughout western ma.

501(c)(3) charity; gifts are tax-deductible.
75¢ of each $1 spent went to programs.
Run by 25 volunteers and 3 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $10K a year · 3% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
75%
of spending
Looks good: 75% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$92K
to officers and key staff · 24% of spending
Worth a look: pay to officers and key staff is 24% of spending; over 20%.
Pt VII · Sec A
10 mo
of spending, in cash
Looks good: 10.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $105K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$217K
62% of total assets
Fine: liabilities are 62% of assets; 50% to 65%.
Pt X · Ln 26
Independent board members
16
of 16 voting members
Looks good: 16 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$376K
+7% vs prior year
Spent
$384K
To programs
75%
Net assets
$132K
By yearFY2020–FY2025
Revenue
$376K
FY2025▲ +7%
Tap a bar for its year
Revenue by fiscal year
FY2020$211K
FY2021$255K
FY2022$360K
FY2023$396K
FY2024$352K
FY2025$376K
Expenses
$384K
FY2025▲ +10%
Tap a bar for its year
Expenses by fiscal year
FY2020$229K
FY2021$224K
FY2022$328K
FY2023$374K
FY2024$349K
FY2025$384K
Net assets
$132K
FY2025▼ -6%
Tap a bar for its year
Net assets by fiscal year
FY2020$52K
FY2021$83K
FY2022$116K
FY2023$138K
FY2024$141K
FY2025$132K

From the FY2025 Form 990 (year ending June 2025) · see the original

Give Claim

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Oct 2012.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

75 cents of each dollar spent went to programs.

Program services 75% · $288K Management & general 25% · $96K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

17 people listed on the 990; $92K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
Executive Director
$92,387Pt VII · Sec A
Treasurer
$0Pt VII · Sec A
Vice President
$0Pt VII · Sec A
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A

Rebecca Coolong’s $92K as Executive Director is at the 82nd percentile of top reported officer pay among 2168 $100K–1M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 1 named individual · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Rebecca Coolong$92,387$87,816$90,224$77,828$72,692$61,923

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Human Service Forum INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Empowers Western MA nonprofits to better serve their communities.

Questions for Human Service Forum INC

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Your first name shows with your question. Human Service Forum INC answers here, for everyone.

Provided by the organization

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1 program · $288K · in their own filed words · FY2024
01

The Human Service Forum Assists Its Membership by

-addressing contemporary issues and trends in the human service FIELD.-PROVIDING a forum for member agencies to exchange ideas and to foster cooperation and COLLABORATION.-PROVIDING opportunities to increase knowledge and SKILLS.-CREATING significant partnerships between human service, business and political LEADERS.-PROMOTING…

$288Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
Total grants receivedfrom 2 funders$105K

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$376K
Ln 12
Gifts and grantsLn 1h$259K
Fees for servicesLn 2g$84K
Other incomeLn 4–11$22K
Money outPt IX
$384K
Ln 25
Programscol B$288K
Managementcol C$96K
Owns and owesPt X
$132K
net assets · Ln 32
Cash and savingsLn 1–2$326K
Total assetsLn 16$350K
LiabilitiesLn 26$217K
PeoplePt VI, VII
17
listed · VII A
PaidVII A1
Voting boardVI 1a16
IndependentVI 1b16
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$259K
Fees for servicesLn 2g$84K
Investment incomeLn 3$11K
Other incomeLn 4–11$22K
Total revenueLn 12$376K
Assets in detailPt X, end of year
CashLn 1$326K
Cash and savings togetherLn 1–2$326K
Total assetsLn 16$350K
LiabilitiesLn 26$217K
Net assetsLn 32$132K
OperationsPt I, VI
EmployeesI 53
VolunteersI 625
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13No
Records policyVI 14No
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$281K$326K
Total assetsLn 16$302K$350K
LiabilitiesLn 26$162K$217K
Net assetsLn 32$141K$132K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$92K$76K$17K
Other salaries and wagesLn 7$105K$44K$60K
Payroll taxesLn 10$17K$11K$7K
Accounting feesLn 11c$2K$2K
Advertising and promotionLn 12$9K$9K
Office expensesLn 13$6K$3K$3K
Information technologyLn 14$199$199
OccupancyLn 16$7K$7K
TravelLn 17$180$180
Conferences, conventions and meetingsLn 19$16K$16K
InsuranceLn 23$1K$1K
Other expenses (24a–d)Ln 24$128K$128K
Total functional expensesLn 25$384K$288K$96K$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $376K$384K−$8K$132K 990 PDF
FY2024 $352K$349K$3K$141K 990 PDF
FY2023 $396K$374K$22K$138K 990 PDF
FY2022 $360K$328K$32K$116K 990 PDF
FY2021 $255K$224K$31K$83K 990 PDF
FY2020 $211K$229K−$17K$52K 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support O · Explanations
See the full FY2025 990 (6 parts)
Part I · Summary $375,775 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $226,700$258,883
I-9 Program service revenuePrior year $112,310$83,760
I-10 Investment incomePrior year $3,525$11,362
I-11 Other revenuePrior year $9,209$21,770
I-12 Total revenuePrior year $351,744$375,775
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $195,938$214,706
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $152,809$169,328
I-18 Total expensesPrior year $348,747$384,034
I-19 Revenue less expensesPrior year $2,997−$8,259
Part VI · Governance 16 of 16 board members independent, 3 to look at
VI-1a Voting members of the governing body16
VI-1b Independent voting members16
VI-13 Written whistleblower policyNo
VI-14 Document retention and destruction policyNo
VI-15a Process for setting top official's payNo
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
Part VIII · Statement of revenue $375,775 across 7 lines filed
VIII-1b Membership dues$84,883
VIII-1f All other contributions, gifts and grants$174,000
VIII-1h Total contributions, gifts and grants$258,883
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $83,760$83,760
VIII-3 Investment incomeExcluded from tax $11,362$11,362
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $21,770$21,770
VIII-12 Total revenueRelated to mission $105,530 · Unrelated business $0 · Excluded from tax $11,362$375,775
Part IX · Statement of functional expenses $384,034 across 12 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $75,757 · Management $16,630$92,387
IX-7 Other salaries and wagesPrograms $44,432 · Management $60,446$104,878
IX-10 Payroll taxesPrograms $10,634 · Management $6,807$17,441
IX-11c Accounting feesManagement $2,455$2,455
IX-12 Advertising and promotionPrograms $9,000$9,000
IX-13 Office expensesPrograms $2,971 · Management $2,698$5,669
IX-14 Information technologyPrograms $199$199
IX-16 OccupancyManagement $6,562$6,562
IX-17 TravelPrograms $180$180
IX-19 Conferences, conventions and meetingsPrograms $15,800$15,800
IX-23 InsurancePrograms $1,020$1,020
IX-24 Other expenses (24a–d)Programs $128,443$128,443
IX-25 Total functional expensesPrograms $288,436 · Management $95,598 · Fundraising $0$384,034
Part X · Balance sheet $349,514 assets, 11 lines filed
X-1 Cash, non-interest-bearingStart of year $280,920$325,534
X-4 Accounts receivableStart of year $17,144$20,010
X-9 Prepaid expenses and deferred chargesStart of year $4,267$3,970
X-16 Total assetsStart of year $302,331$349,514
X-17 Accounts payable and accrued expensesStart of year $9,939$3,856
X-19 Deferred revenueStart of year $81,750$143,275
X-25 Other liabilitiesStart of year $70,120$70,120
X-26 Total liabilitiesStart of year $161,809$217,251
X-27 Net assets without donor restrictionsStart of year $140,522$132,263
X-32 Total net assets or fund balancesStart of year $140,522$132,263
X-33 Total liabilities and net assetsStart of year $302,331$349,514
Part XI · Reconciliation of net assets $132,263 net assets at year end
XI-1 Total revenue$375,775
XI-2 Total expenses$384,034
XI-3 Revenue less expenses−$8,259
XI-4 Net assets at start of year$140,522
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$132,263

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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