Provide services for terminally ill patients and their families.

501(c)(3) charity; gifts are tax-deductible.
82¢ of each $1 spent went to programs.
$528K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
5 of 5
filings with a surplus
Average surplus $2.4M a year · 11% of revenue · last 5 filings
Looks good: a surplus in 5 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$528K
to officers and key staff · 3% of spending
Looks good: pay to officers and key staff is 3% of spending; 15% or less.
Pt VII · Sec A
5 mo
of spending, in cash
Looks good: 5.3 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
11
named funders · $88K
Looks good: 11 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$7.1M
35% of total assets
Looks good: liabilities are 35% of assets; 50% or less.
Pt X · Ln 26
Independent board members
8
of 11 voting members
Looks good: 8 of 11 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$22.6M
Spent
$19.6M
To programs
82%
Net assets
$13.1M
By yearFY2020–FY2024
Revenue
$22.6M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$22.6M
FY2021$24.0M
FY2022$21.6M
FY2023$19.1M
FY2024$21.0M
Expenses
$19.6M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$19.6M
FY2021$20.7M
FY2022$20.1M
FY2023$17.3M
FY2024$18.6M
Net assets
$13.1M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$13.1M
FY2021$16.4M
FY2022$17.3M
FY2023$19.4M
FY2024$22.1M

From the FY2020 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Dec 1984.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

82 cents of each dollar spent went to programs.

Program services 82% · $16.0M Management & general 17% · $3.4M Fundraising 1% · $239K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

16 people listed on the 990; $528K paid to officers and key staff.

Part VII, Section A · reportable compensation
Medical Director
$219,228Pt VII · Sec A
Avp Business Integration
$183,044Pt VII · Sec A
RN Contact Center
$125,506Pt VII · Sec A
$0Pt VII · Sec A
President & Chief Executive Officer
$0Pt VII · Sec A
$0Pt VII · Sec A
Trustee
$0Pt VII · Sec A
$0Pt VII · Sec A

Justine Nix’s $113K as Avp, Ehr & Project Management is at the 6th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Thomas a O'Neil———$208,992$219,228
Thomas O'Neil——$206,927——
Krista Newman——$196,066——
Krista M Newman———$191,993$183,044
Emily Maris—$183,332$173,682——
Michelle Willingham-Tubbs——$121,582$112,756$125,506
Justine Nix$113,270$109,858———
Kelly Errer——$112,996——

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Arbor Hospice INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Offers support and care for terminally ill patients and their families.

Questions for Arbor Hospice INC

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Provided by the organization

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3 programs · $16.0M · in their own filed words · FY2020
01

Hospice Field

Care rendered to terminally ill patients in their own home. 90,611 patient days of care were provided during 2020.

$13.6Mprogram expense
02

Hospice Residence

24-HOUR nursing care provided in the arbor hospice residence, our 13-BED licensed in-patient facility for patients with terminal illnesses. 3,106 patient days of care were provided during 2020.

$2.2Mprogram expense
03

Grief Support Services

Programs offered by the agency on a comprehensive basis to the surviving family members after the death of a loved one. Special programs are also offered for children who have suffered the loss of a loved one.

$206Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2024
See all 11 funders →

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$22.6M
Ln 12
Fees for servicesLn 2g$21.2M
Gifts and grantsLn 1h$992K
Other incomeLn 4–11$277K
Money outPt IX
$19.6M
Ln 25
Programscol B$16.0M
Managementcol C$3.4M
Fundraisingcol D$239K
Owns and owesPt X
$13.1M
net assets · Ln 32
Cash and savingsLn 1–2$8.7M
Total assetsLn 16$20.2M
LiabilitiesLn 26$7.1M
PeoplePt VI, VII
16
listed · VII A
PaidVII A3
Voting boardVI 1a11
IndependentVI 1b8
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$992K
Government grantsLn 1e$313K
Noncash giftsLn 1g$75
Fundraising eventsLn 1c$0
Fees for servicesLn 2g$21.2M
Investment incomeLn 3$120K
Other incomeLn 4–11$277K
Gains on assetsLn 7−$86
Total revenueLn 12$22.6M
Assets in detailPt X, end of year
CashLn 1$4.9M
SavingsLn 2$3.8M
Cash and savings togetherLn 1–2$8.7M
Land, buildings, equipmentLn 10c$8.7M
Other assetsLn 15$0
Total assetsLn 16$20.2M
LiabilitiesLn 26$7.1M
Net assetsLn 32$13.1M
OperationsPt I, VI
EmployeesI 5186
VolunteersI 6142
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$7.4M$8.7M
Land, buildings, equipmentLn 10c$9.0M$8.7M
Total assetsLn 16$19.2M$20.2M
LiabilitiesLn 26$9.4M$7.1M
Net assetsLn 32$9.8M$13.1M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$0$0
Grants to domestic individualsLn 2$0$0
Grants and assistance to foreign recipientsLn 3$0$0
Benefits paid to or for membersLn 4$0$0
Pay of current officers, directors and key staffLn 5$0$0$0$0
Pay of disqualified personsLn 6$0$0$0$0
Other salaries and wagesLn 7$9.5M$7.2M$2.1M$172K
Pension plan contributionsLn 8$240K$186K$50K$4K
Other employee benefitsLn 9$911K$707K$189K$15K
Payroll taxesLn 10$649K$504K$135K$11K
Management feesLn 11a$0$0$0$0
Legal feesLn 11b$0$0$0$0
Accounting feesLn 11c$36K$0$36K$0
Lobbying feesLn 11d$0$0$0$0
Professional fundraising feesLn 11e$0$0
Investment management feesLn 11f$0$0$0$0
Other fees for servicesLn 11g$5.3M$5.2M$142K$14K
Advertising and promotionLn 12$108K$0$108K$0
Office expensesLn 13$580K$482K$75K$23K
Information technologyLn 14$740K$740K$0$0
RoyaltiesLn 15$0$0$0$0
OccupancyLn 16$377K$377K$0$0
TravelLn 17$174K$165K$9K$0
Travel and entertainment for public officialsLn 18$0$0$0$0
Conferences, conventions and meetingsLn 19$20K$5K$14K$639
InterestLn 20$81K$0$81K$0
Payments to affiliatesLn 21$0$0$0$0
Depreciation, depletion and amortizationLn 22$346K$0$346K$0
InsuranceLn 23$41K$0$41K$0
Other expenses (24a–d)Ln 24$424K$407K$17K$340
All other expensesLn 24e$0$0$0$0
Total functional expensesLn 25$19.6M$16.0M$3.4M$239K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $21.0M$18.6M$2.4M$22.1M 990 PDF
FY2023 $19.1M$17.3M$1.7M$19.4M 990 PDF
FY2022 $21.6M$20.1M$1.5M$17.3M 990 PDF
FY2021 $24.0M$20.7M$3.3M$16.4M 990 PDF
FY2020 Viewing $22.6M$19.6M$3.0M$13.1M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $22,600,075 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $836,356$991,875
I-9 Program service revenuePrior year $19,876,697$21,211,298
I-10 Investment incomePrior year $105,046$119,865
I-11 Other revenuePrior year $238,587$277,037
I-12 Total revenuePrior year $21,056,686$22,600,075
I-13 Grants and similar amounts paid$0
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $11,832,063$11,332,039
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $7,611,040$8,256,573
I-18 Total expensesPrior year $19,443,103$19,588,612
I-19 Revenue less expensesPrior year $1,613,583$3,011,463
Part VI · Governance 8 of 11 board members independent, 1 to look at
VI-1a Voting members of the governing body11
VI-1b Independent voting members8
VI-15a Process for setting top official's payNo
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
Part VIII · Statement of revenue $22,600,075 across 15 lines filed
VIII-1a Federated campaigns$35,403
VIII-1b Membership dues$0
VIII-1c Fundraising events$0
VIII-1e Government grants$313,081
VIII-1f All other contributions, gifts and grants$643,391
VIII-1g Noncash contributions (included above)$75
VIII-1h Total contributions, gifts and grants$991,875
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $21,211,298 · Unrelated business $0 · Excluded from tax $0$21,211,298
VIII-3 Investment incomeRelated to mission $119,951 · Unrelated business $0 · Excluded from tax $0$119,951
VIII-5 RoyaltiesRelated to mission $0 · Unrelated business $0 · Excluded from tax $0$0
VIII-6 Net rental income or lossRelated to mission $0 · Unrelated business $0 · Excluded from tax $0$0
VIII-7 Net gain or loss on sales of assetsExcluded from tax −$86−$86
VIII-8 Net income from fundraising eventsUnrelated business $0 · Excluded from tax $0$0
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $277,037 · Unrelated business $0 · Excluded from tax $0$277,037
VIII-12 Total revenueRelated to mission $21,608,286 · Unrelated business $0 · Excluded from tax −$86$22,600,075
Part IX · Statement of functional expenses $19,588,612 across 31 lines filed
IX-1 Grants to domestic organizationsPrograms $0$0
IX-2 Grants to domestic individualsPrograms $0$0
IX-3 Grants and assistance to foreign recipientsPrograms $0$0
IX-4 Benefits paid to or for membersPrograms $0$0
IX-5 Pay of current officers, directors and key staffPrograms $0 · Management $0 · Fundraising $0$0
IX-6 Pay of disqualified personsPrograms $0 · Management $0 · Fundraising $0$0
IX-7 Other salaries and wagesPrograms $7,244,380 · Management $2,115,457 · Fundraising $171,972$9,531,809
IX-8 Pension plan contributionsPrograms $186,083 · Management $49,834 · Fundraising $3,906$239,823
IX-9 Other employee benefitsPrograms $706,943 · Management $189,324 · Fundraising $14,838$911,105
IX-10 Payroll taxesPrograms $503,806 · Management $134,922 · Fundraising $10,574$649,302
IX-11a Management feesPrograms $0 · Management $0 · Fundraising $0$0
IX-11b Legal feesPrograms $0 · Management $0 · Fundraising $0$0
IX-11c Accounting feesPrograms $0 · Management $36,000 · Fundraising $0$36,000
IX-11d Lobbying feesPrograms $0 · Management $0 · Fundraising $0$0
IX-11e Professional fundraising feesFundraising $0$0
IX-11f Investment management feesPrograms $0 · Management $0 · Fundraising $0$0
IX-11g Other fees for servicesPrograms $5,174,884 · Management $142,270 · Fundraising $13,686$5,330,840
IX-12 Advertising and promotionPrograms $0 · Management $108,329 · Fundraising $0$108,329
IX-13 Office expensesPrograms $482,264 · Management $74,921 · Fundraising $22,624$579,809
IX-14 Information technologyPrograms $739,750 · Management $0 · Fundraising $0$739,750
IX-15 RoyaltiesPrograms $0 · Management $0 · Fundraising $0$0
IX-16 OccupancyPrograms $376,883 · Management $0 · Fundraising $0$376,883
IX-17 TravelPrograms $164,694 · Management $9,090 · Fundraising $0$173,784
IX-18 Travel and entertainment for public officialsPrograms $0 · Management $0 · Fundraising $0$0
IX-19 Conferences, conventions and meetingsPrograms $5,341 · Management $13,870 · Fundraising $639$19,850
IX-20 InterestPrograms $0 · Management $80,689 · Fundraising $0$80,689
IX-21 Payments to affiliatesPrograms $0 · Management $0 · Fundraising $0$0
IX-22 Depreciation, depletion and amortizationPrograms $0 · Management $345,827 · Fundraising $0$345,827
IX-23 InsurancePrograms $0 · Management $40,790 · Fundraising $0$40,790
IX-24 Other expenses (24a–d)Programs $406,569 · Management $17,113 · Fundraising $340$424,022
IX-24e All other expensesPrograms $0 · Management $0 · Fundraising $0$0
IX-25 Total functional expensesPrograms $15,991,597 · Management $3,358,436 · Fundraising $238,579$19,588,612
Part X · Balance sheet $20,193,897 assets, 21 lines filed
X-1 Cash, non-interest-bearingStart of year $4,557,898$4,917,866
X-2 Savings and temporary cash investmentsStart of year $2,851,416$3,751,971
X-3 Pledges and grants receivableStart of year $236,307$201,101
X-4 Accounts receivableStart of year $1,996,138$2,241,103
X-8 Inventories for sale or useStart of year $0$0
X-9 Prepaid expenses and deferred chargesStart of year $185,644$76,815
X-10c Land, buildings and equipment, netStart of year $9,049,797$8,741,387
X-14 Intangible assetsStart of year $290,923$263,654
X-15 Other assetsStart of year $0$0
X-16 Total assetsStart of year $19,168,123$20,193,897
X-17 Accounts payable and accrued expensesStart of year $1,629,563$2,132,060
X-18 Grants payable$0
X-19 Deferred revenue$0
X-20 Tax-exempt bond liabilities$0
X-24 Unsecured notes and loans payableStart of year $0$0
X-25 Other liabilitiesStart of year $6,334,026$4,951,970
X-26 Total liabilitiesStart of year $9,405,461$7,084,030
X-27 Net assets without donor restrictionsStart of year $7,660,585$10,903,542
X-28 Net assets with donor restrictionsStart of year $2,102,077$2,206,325
X-32 Total net assets or fund balancesStart of year $9,762,662$13,109,867
X-33 Total liabilities and net assetsStart of year $19,168,123$20,193,897
Part XI · Reconciliation of net assets $13,109,867 net assets at year end
XI-1 Total revenue$22,600,075
XI-2 Total expenses$19,588,612
XI-3 Revenue less expenses$3,011,463
XI-4 Net assets at start of year$9,762,662
XI-5 Net unrealized gains (losses) on investments$335,742
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$13,109,867

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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