Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Apr 1972.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
91 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
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Who runs it and what they're paid
13 people listed on the 990; $321K paid to officers and key staff.
Cynthia Seger’s $104K as Chief Execut is at the 4th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Donald O Schuster | — | — | — | — | — | $172,162 |
| Cynthia Seger | $104,095 | — | — | — | — | — |
| Amanda Hart | — | — | $31,877 | $103,286 | $100,996 | $103,596 |
| Tim Carmichael | — | $17,103 | $97,580 | $13,096 | — | — |
| Joshua Caswell | $84,280 | $86,147 | $73,304 | $32,336 | $282 | — |
| Jill Stoddard | $76,406 | $51,916 | — | — | — | — |
| Scott Harrison | $56,303 | — | — | — | — | — |
| Cindy Seger | — | $48,255 | — | — | — | — |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Provides human services and affordable housing to support dignity and well-being for those in need.
Questions for Crisis Center INC
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Adult Foster Care
The residential service program served 107 adults with developmental AND/OR emotional disabilities. All 18 adult foster care homes are licensed by the state of michigan department of licensing and regulatory affairs (lara). Our agency is also accredited by the council of accredidation (coa).
Foster Care
The foster care program provided 6,117 days of services in a family setting to 24 children and young adults in need of short-term or long-term care. Listening ear crisis center is licensed as a child placing agency by the state of michigan.
Rental
Listening ear crisis center owns and manages 146 apartments and duplexes. Our rental program follows an affordable housing model designed to provide stability for alice households -- asset limited, income contrained and employed individuals and families -- by ensuring their housing and utility costs remain affordable.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2025 990, line by line.
Download 990
| Line | Start FY25 | End FY25 |
|---|---|---|
| Cash and savingsLn 1–2 | $3.1M | $2.8M |
| Land, buildings, equipmentLn 10c | $4.5M | $5.2M |
| Total assetsLn 16 | $12.2M | $13.0M |
| LiabilitiesLn 26 | $2.4M | $3.1M |
| Net assetsLn 32 | $9.8M | $9.9M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic individualsLn 2 | $74K | $74K | ||
| Pay of current officers, directors and key staffLn 5 | $307K | $307K | ||
| Other salaries and wagesLn 7 | $8.9M | $8.5M | $388K | |
| Other employee benefitsLn 9 | $865K | $803K | $62K | |
| Payroll taxesLn 10 | $700K | $647K | $53K | |
| Legal feesLn 11b | $18K | $15K | $3K | |
| Accounting feesLn 11c | $55K | $55K | ||
| Other fees for servicesLn 11g | $158K | $52K | $105K | |
| Office expensesLn 13 | $100K | $77K | $24K | |
| OccupancyLn 16 | $640K | $608K | $32K | |
| TravelLn 17 | $179K | $175K | $4K | |
| InterestLn 20 | $83K | $83K | ||
| Depreciation, depletion and amortizationLn 22 | $351K | $337K | $14K | |
| InsuranceLn 23 | $179K | $155K | $23K | |
| Other expenses (24a–d)Ln 24 | $3.2M | $2.9M | $324K | |
| All other expensesLn 24e | $84K | $84K | ||
| Total functional expensesLn 25 | $15.9M | $14.5M | $1.4M | $0 |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 Latest Viewing | $15.8M | $15.9M | −$134K | $9.9M | 990 PDF |
| FY2024 | $14.5M | $14.3M | $126K | $9.8M | 990 PDF |
| FY2023 | $13.7M | $13.5M | $182K | $9.3M | 990 PDF |
| FY2022 | $13.4M | $13.2M | $233K | $8.9M | 990 PDF |
| FY2021 | $13.4M | $13.1M | $344K | $9.0M | 990 PDF |
| FY2020 | $14.9M | $12.7M | $2.2M | $8.3M | 990 PDF |
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Schedules filed Part IV
See the full FY2025 990 (6 parts)
Part I · Summary $15,779,370 revenue, 12 lines filed
Part VI · Governance 9 of 9 board members independent, no flags
Part VIII · Statement of revenue $15,779,370 across 7 lines filed
Part IX · Statement of functional expenses $15,913,822 across 16 lines filed
Part X · Balance sheet $12,966,053 assets, 15 lines filed
Part XI · Reconciliation of net assets $9,913,270 net assets at year end
Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File
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