Choices Coordinated Care Solutions INC FY2023 filing

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To strengthen youth and families while enhancing systems and communities.

501(c)(3) charity; gifts are tax-deductible.
84¢ of each $1 spent went to programs.
$1.2M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
The IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
The latest return is for FY2025, 1 tax year back.
IRS e-file · Filing history
Surplus or deficit
2 of 6
filings with a surplus
Average surplus $24K a year · 0.07% of revenue · last 6 filings
A surplus in 2 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
84%
of spending
84% of spending went to programs.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.2M
to officers and key staff · 4% of spending
Pay to officers and key staff is 4% of spending.
Part VII, Section A
1.7 mo
of spending, in cash
Plus $9.7M in investments, Pt X · Ln 11–13
1.7 months of spending in cash.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $382K
1 funder names it on their filings.
Funders’ Sch. I, 990-PF
Liabilities
$3.8M
14% of total assets
Liabilities are 14% of assets.
Pt X · Ln 26
Independent board members
13
of 13 voting members
13 of 13 voting members are independent.
Pt VI · Ln 1a–1b
Revenue
$27.0M
-0.9% vs prior year
Spent
$28.1M
To programs
84%
Net assets
$22.6M
By yearFY2020–FY2025
Revenue
$27.0M
FY2023▼ -0.9%
Tap a bar for its year
Revenue by fiscal year
FY2020$38.5M
FY2021$38.7M
FY2022$27.3M
FY2023$27.0M
FY2024$32.3M
FY2025$39.2M
Expenses
$28.1M
FY2023▲ +2%
Tap a bar for its year
Expenses by fiscal year
FY2020$42.2M
FY2021$41.5M
FY2022$27.5M
FY2023$28.1M
FY2024$30.2M
FY2025$33.4M
Net assets
$22.6M
FY2023▼ -3%
Tap a bar for its year
Net assets by fiscal year
FY2020$28.4M
FY2021$26.6M
FY2022$23.3M
FY2023$22.6M
FY2024$25.4M
FY2025$31.4M

From the FY2023 Form 990 (year ending June 2023) · figures checked against the IRS filing · see the original

You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Mar 2000.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

84 cents of each dollar spent went to programs.

Program services 84% · $23.5M Management & general 16% · $4.5M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

26 people listed on the 990; $1.2M paid to officers and key staff (Part VII, Section A).

Part VII, Section A · reportable compensation · most recent filed roster (FY2022); the FY2023 filing did not itemize Part VII
$189,787Pt VII · Sec A
CEO Partial Term
$181,819Pt VII · Sec A
CFO Partial Term
$163,023Pt VII · Sec A
Regional VP of Operations
$138,689Pt VII · Sec A
VP of Clinical Practice
$135,147Pt VII · Sec A
VP of Human Resources
$133,131Pt VII · Sec A
Regional VP of Operations
$122,741Pt VII · Sec A
VP of Culture & Communications
$122,185Pt VII · Sec A

Melissa Norman’s $252K as CEO/COO is at the 63rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Michael Goldberg——$181,819$250,341$292,264$300,207
Melissa Norman$252,431$214,566$189,787$163,796$167,486$173,704
Karen Anders$168,600$143,676————
Anitra Harris——$163,023$118,888——
Doug Howie————$104,561$159,529
Richard Rowlison$137,166$139,509$135,147$133,045$152,923—
Jennifer Tackitt$147,450$136,618$138,689$122,495—$124,140
David Sikes$144,410$132,049$122,741$119,389$130,068$130,527

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Choices Coordinated Care Solutions INC executive salaries →

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Strengthens youth, families, and communities through enhanced systems.

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3 programs · $20.1M · in their own filed words · FY2022
01

The indiana department of child services (DCS) has contracted with choices to deliver cross-system care to youths in indiana. The services are for youths with severe emotional disturbances and behavioral challenges that are involved in multiple care systems and are involved with DCS AND/OR juvenille probation.

$10.3Mprogram expense
02

Wraparound Regions 3, 6 and 8

Magellan health in louisiana has contracts with choices to administer wrap facilitation services. The wrap facilitator works with each family and their child to develop and maintain a plan of care, including a crisis stabilization plan if a potential safety concern exists, and is avaliable to the family regardless of time or day of the…

$5.1Mprogram expense
03

Children's Mental Health Initiative (cmhi)

Indiana DCS has contracted with choices to provide services to children who do not have formal involvement with the child welfare system, but due to their behavioral health needs, require services to maintain safety in their home and community.

$4.7Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
Total grants receivedfrom 1 funder$382K
Grants paid · 1 grant · $15K · 2019–2019

Federal money

Single Audit · Federal Audit Clearinghouse · money spent from federal programs
Year ending Jun 2022 · $807K federal money spent
Provider Relief FundDepartment of Health and Human Services · ALN 93.498 · Direct$807K

The auditor reported 1 finding: a weakness in money controls.

By the numbers

The FY2023 990, line by line.

1The main four
Money inPt VIII
$27.0M
Ln 12
Fees for servicesLn 2g$22.0M
Gifts and grantsLn 1h$4.7M
Investment incomeLn 3$350K
Money outPt IX
$28.1M
Ln 25
Programscol B$23.5M
Managementcol C$4.5M
Owns and owesPt X
$22.6M
net assets · Ln 32
Cash and savingsLn 1–2$3.9M
Total assetsLn 16$26.4M
LiabilitiesLn 26$3.8M
PeoplePt VI, VII
26
listed · VII A
PaidVII A8
Voting boardVI 1a13
IndependentVI 1b13
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$4.7M
Government grantsLn 1e$4.0M
Fees for servicesLn 2g$22.0M
Investment incomeLn 3$350K
Gains on assetsLn 7−$32K
Total revenueLn 12$27.0M
Assets in detailPt X, end of year
CashLn 1$3.9M
Cash and savings togetherLn 1–2$3.9M
Accounts receivableLn 4$5.3M
Prepaid expenses and deferred chargesLn 9$96K
Land, buildings, equipmentLn 10c$2.9M
InvestmentsLn 11–13$9.7M
Other assetsLn 15$4.5M
Total assetsLn 16$26.4M
LiabilitiesLn 26$3.8M
Net assetsLn 32$22.6M
OperationsPt I, VI
EmployeesI 5310
VolunteersI 624
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY23End FY23
Cash and savingsLn 1–2$8.4M$3.9M
InvestmentsLn 11–13$5.0M$9.7M
Land, buildings, equipmentLn 10c$2.8M$2.9M
Total assetsLn 16$25.9M$26.4M
LiabilitiesLn 26$2.6M$3.8M
Net assetsLn 32$23.3M$22.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$543$543
Pay of officers and key staff (Part IX, line 5)Ln 5$402K$345K$57K
Other salaries and wagesLn 7$15.9M$13.7M$2.2M
Pension plan contributionsLn 8$428K$388K$40K
Other employee benefitsLn 9$1.5M$1.4M$142K
Payroll taxesLn 10$1.2M$1.1M$115K
Legal feesLn 11b$52K$52K
Accounting feesLn 11c$192K$192K
Other fees for servicesLn 11g$1.1M$684K$431K
Advertising and promotionLn 12$34K$23K$11K
Office expensesLn 13$583K$430K$153K
Information technologyLn 14$606K$79K$528K
OccupancyLn 16$589K$361K$228K
TravelLn 17$631K$616K$15K
Depreciation, depletion and amortizationLn 22$312K$191K$120K
InsuranceLn 23$201K$80K$121K
Other expenses (24a–d)Ln 24$4.1M$4.1M$46K
All other expensesLn 24e$131K$81K$51K
Total functional expensesLn 25$28.1M$23.5M$4.5M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 LatestFiled with the IRS Nov 5, 2025 $39.2M$33.4M$5.8M$31.4M 990 PDF
FY2024Filed with the IRS Oct 25, 2024 $32.3M$30.2M$2.1M$25.4M 990 PDF
FY2023 ViewingFiled with the IRS Apr 26, 2024 $27.0M$28.1M−$1.1M$22.6M 990 PDF
FY2022Filed with the IRS May 15, 2023 $27.3M$27.5M−$210K$23.3M 990 PDF
FY2021Filed with the IRS Mar 8, 2022 $38.7M$41.5M−$2.8M$26.6M 990 PDF
FY2020Filed with the IRS Mar 29, 2021 $38.5M$42.2M−$3.7M$28.4M 990 PDF

Schedules filed Part IV

A · Public support I · Grants J · Pay O · Explanations
See the full FY2023 990
Part I · Summary $27,012,519 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,192,883$4,683,534
I-9 Program service revenuePrior year $25,896,915$21,979,063
I-10 Investment incomePrior year $177,960$349,922
I-11 Other revenuePrior year $0$0
I-12 Total revenuePrior year $27,267,758$27,012,519
I-13 Grants and similar amounts paidPrior year $2,559$543
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $15,698,216$19,522,207
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $11,776,639$8,566,963
I-18 Total expensesPrior year $27,477,414$28,089,713
I-19 Revenue less expensesPrior year −$209,656−$1,077,194
Part VI · Governance 13 of 13 board members independent, no flags
VI-1a Voting members of the governing body13
VI-1b Independent voting members13
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $27,012,519 across 7 lines filed
VIII-1e Government grants$3,973,439
VIII-1f All other contributions, gifts and grants$710,095
VIII-1h Total contributions, gifts and grants$4,683,534
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $21,979,063$21,979,063
VIII-3 Investment incomeExcluded from tax $381,506$381,506
VIII-7 Net gain or loss on sales of assetsExcluded from tax −$31,584−$31,584
VIII-12 Total revenueRelated to mission $21,979,063 · Unrelated business $0 · Excluded from tax $349,922$27,012,519
Part IX · Statement of functional expenses $28,089,713 across 18 lines filed
IX-1 Grants to domestic organizationsPrograms $543$543
IX-5 Pay of officers and key staff (Part IX, line 5)Programs $345,387 · Management $56,583$401,970
IX-7 Other salaries and wagesPrograms $13,675,230 · Management $2,240,354$15,915,584
IX-8 Pension plan contributionsPrograms $387,994 · Management $39,570$427,564
IX-9 Other employee benefitsPrograms $1,397,038 · Management $142,478$1,539,516
IX-10 Payroll taxesPrograms $1,123,039 · Management $114,534$1,237,573
IX-11b Legal feesManagement $52,322$52,322
IX-11c Accounting feesManagement $191,599$191,599
IX-11g Other fees for servicesPrograms $683,839 · Management $430,960$1,114,799
IX-12 Advertising and promotionPrograms $22,852 · Management $10,781$33,633
IX-13 Office expensesPrograms $429,891 · Management $153,135$583,026
IX-14 Information technologyPrograms $78,518 · Management $527,596$606,114
IX-16 OccupancyPrograms $361,226 · Management $227,648$588,874
IX-17 TravelPrograms $615,767 · Management $15,416$631,183
IX-22 Depreciation, depletion and amortizationPrograms $191,154 · Management $120,467$311,621
IX-23 InsurancePrograms $79,830 · Management $120,672$200,502
IX-24 Other expenses (24a–d)Programs $4,075,797 · Management $46,072$4,121,869
IX-24e All other expensesPrograms $80,616 · Management $50,805$131,421
IX-25 Total functional expensesPrograms $23,548,721 · Management $4,540,992 · Fundraising $0$28,089,713
Part X · Balance sheet $26,439,433 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $6,441,694$3,907,331
X-2 Savings and temporary cash investmentsStart of year $2,000,000$0
X-4 Accounts receivableStart of year $9,084,243$5,340,219
X-9 Prepaid expenses and deferred chargesStart of year $512,656$96,482
X-10c Land, buildings and equipment, netStart of year $2,804,528$2,918,860
X-11 Publicly traded securitiesStart of year $5,049,429$9,665,444
X-15 Other assetsStart of year $30,470$4,511,097
X-16 Total assetsStart of year $25,923,020$26,439,433
X-17 Accounts payable and accrued expensesStart of year $2,375,578$1,892,527
X-25 Other liabilitiesStart of year $209,623$1,929,012
X-26 Total liabilitiesStart of year $2,585,201$3,821,539
X-27 Net assets without donor restrictionsStart of year $23,170,000$22,345,741
X-28 Net assets with donor restrictionsStart of year $167,819$272,153
X-32 Total net assets or fund balancesStart of year $23,337,819$22,617,894
X-33 Total liabilities and net assetsStart of year $25,923,020$26,439,433
Part XI · Reconciliation of net assets $22,617,894 net assets at year end
XI-1 Total revenue$27,012,519
XI-2 Total expenses$28,089,713
XI-3 Revenue less expenses−$1,077,194
XI-4 Net assets at start of year$23,337,819
XI-5 Net unrealized gains (losses) on investments$357,269
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$22,617,894

Form 990 e-file (XML) FY2023 from the IRS · Classification, formation year and address from the IRS Business Master File

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