Crossroads' mission is to provide hope, healing, and healthcare to everyone, with a vision to cultivate compassionate communities where people lead healthier, longer lives.

501(c)(3) charity; gifts are tax-deductible.
92¢ of each $1 spent went to programs.
Run by 136 volunteers and 372 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
1 of 5
filings with a surplus
Average deficit $1.5M a year · 7% of revenue · last 5 filings
Concern: a surplus in 1 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
92%
of spending
Looks good: 92% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.2M
to officers and key staff · 5% of spending
Looks good: pay to officers and key staff is 5% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Fine: 0.4 months of spending in cash, plus $16.9M in investments.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $15K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$19.6M
58% of total assets
Fine: liabilities are 58% of assets; 50% to 65%.
Pt X · Ln 26
Independent board members
14
of 14 voting members
Looks good: 14 of 14 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$24.6M
+12% vs prior year
Spent
$26.4M
To programs
92%
Net assets
$14.4M
By yearFY2021–FY2025
Revenue
$24.6M
FY2025▲ +12%
Tap a bar for its year
Revenue by fiscal year
FY2021$20.3M
FY2022$20.6M
FY2023$27.9M
FY2024$22.0M
FY2025$24.6M
Expenses
$26.4M
FY2025-0.1%
Tap a bar for its year
Expenses by fiscal year
FY2021$17.7M
FY2022$23.1M
FY2023$29.2M
FY2024$26.5M
FY2025$26.4M
Net assets
$14.4M
FY2025▼ -8%
Tap a bar for its year
Net assets by fiscal year
FY2021$13.9M
FY2022$16.1M
FY2023$18.3M
FY2024$15.6M
FY2025$14.4M

From the FY2025 Form 990 (year ending June 2025) · figures checked against the IRS filing · see the original

Give Claim

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Jun 1985.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

92 cents of each dollar spent went to programs.

Program services 92% · $24.4M Management & general 7% · $1.8M Fundraising 1% · $244K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Something off? Claim to add context

Who runs it and what they're paid

22 people listed on the 990; $1.2M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
Medical Director
$293,587Pt VII · Sec A
Psychiatric Nurse Practiti
$149,031Pt VII · Sec A
Psychiatric Nurse Practiti
$146,116Pt VII · Sec A
Chief Operating Officer
$143,724Pt VII · Sec A
Chief Executive Officer
$130,997Pt VII · Sec A
Psychiatric Nurse Practiti
$128,979Pt VII · Sec A
Senior Director of Technology
$118,416Pt VII · Sec A
Chief Financial Officer
$116,345Pt VII · Sec A

Richard Schenkelberg’s $294K as Medical Director is at the 61st percentile of top reported officer pay among 746 $10–100M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021
Richard Schenkelberg$293,587$291,537$288,755$275,835$267,780
Michael Matoney——$172,755$139,981$86,873
Pushpalatha Venkataram$149,031$148,426$166,850$147,770$151,690
Shayna Jackson$130,997$160,575$143,925$116,459—
Alice Iden$143,724$148,485$153,082——
Kimberly Sanders$146,116$148,876$150,231$144,331$138,587
Ebony Elam—$136,328———
Anna Gray——$129,583$134,695$131,472

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Crossroads Health executive salaries →

On this list? Claim this org

Something off? Claim to add context

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers hope, healing, and healthcare to build healthier, longer lives.

Questions for Crossroads Health

Tap to ask. Crossroads Health sees how many people are interested.

Your first name shows with your question. Crossroads Health answers here, for everyone.

Provided by the organization

Know this org? Add your story

3 programs · $14.9M · in their own filed words · FY2024
01

Crossroads' health center provides an integrated approach which includes comprehensive physical health care and a pharmacy to complement our behavioral health care with 24-HOUR access to medical and behavioral health crisis care, all in one convenient place.

$7.2Mprogram expense
02

Crossroads' school services provides a continuum of behavioral health services within educational settings across lake county as well as at our on-site day treatment facility in response to needs identified by the school district or building representatives.

$4.3Mprogram expense
03

Crosssroads provides outpatient services to children, adolescents, and adults presenting a wide range of emotional disturbances and mental health diagnoses. Services consist of a series of structured interactions between client and provider focused on attaining the mutually-defined goals described in the client's individualized treatment…

$3.5Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
Total grants receivedfrom 1 funder$15K

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$24.6M
Ln 12
Fees for servicesLn 2g$14.0M
Gifts and grantsLn 1h$6.5M
Other incomeLn 4–11$3.0M
Money outPt IX
$26.4M
Ln 25
Programscol B$24.4M
Managementcol C$1.8M
Fundraisingcol D$244K
Owns and owesPt X
$14.4M
net assets · Ln 32
Cash and savingsLn 1–2$888K
Total assetsLn 16$34.0M
LiabilitiesLn 26$19.6M
PeoplePt VI, VII
22
listed · VII A
PaidVII A8
Voting boardVI 1a14
IndependentVI 1b14
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$6.5M
Government grantsLn 1e$6.1M
Fees for servicesLn 2g$14.0M
Investment incomeLn 3$1.0M
Other incomeLn 4–11$3.0M
Gains on assetsLn 7$577K
Total revenueLn 12$24.6M
Assets in detailPt X, end of year
CashLn 1$888K
Cash and savings togetherLn 1–2$888K
InvestmentsLn 11–13$16.9M
Land, buildings, equipmentLn 10c$8.8M
Other assetsLn 15$4.0M
Total assetsLn 16$34.0M
LiabilitiesLn 26$19.6M
Net assetsLn 32$14.4M
OperationsPt I, VI
EmployeesI 5372
VolunteersI 6136
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$390K$888K
InvestmentsLn 11–13$17.3M$16.9M
Land, buildings, equipmentLn 10c$8.0M$8.8M
Total assetsLn 16$33.8M$34.0M
LiabilitiesLn 26$18.2M$19.6M
Net assetsLn 32$15.6M$14.4M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$413K$327K$86K
Other salaries and wagesLn 7$14.2M$13.7M$390K$168K
Pension plan contributionsLn 8$329K$314K$11K$3K
Other employee benefitsLn 9$2.5M$2.1M$421K$21K
Payroll taxesLn 10$1.1M$1.1M$59K$7K
Legal feesLn 11b$34K$17K$16K$797
Accounting feesLn 11c$22K$11K$10K$513
Other fees for servicesLn 11g$2.1M$2.0M$133K$705
Office expensesLn 13$295K$244K$49K$2K
OccupancyLn 16$605K$541K$63K$1K
TravelLn 17$239K$238K$1K
InterestLn 20$693K$583K$110K$371
Depreciation, depletion and amortizationLn 22$632K$555K$76K$1K
InsuranceLn 23$218K$174K$43K$91
Other expenses (24a–d)Ln 24$2.9M$2.6M$278K$16K
All other expensesLn 24e$64K$35K$7K$22K
Total functional expensesLn 25$26.4M$24.4M$1.8M$244K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $24.6M$26.4M−$1.8M$14.4M 990 PDF
FY2024 $22.0M$26.5M−$4.5M$15.6M 990 PDF
FY2023 $27.9M$29.2M−$1.3M$18.3M 990 PDF
FY2022 $20.6M$23.1M−$2.5M$16.1M 990 PDF
FY2021 $20.3M$17.7M$2.5M$13.9M 990 PDF

More to add? Claim this org

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2025 990 (6 parts)
Part I · Summary $24,601,773 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $6,442,737$6,541,468
I-9 Program service revenuePrior year $14,158,016$14,025,185
I-10 Investment incomePrior year $220,684$1,041,470
I-11 Other revenuePrior year $1,139,373$2,993,650
I-12 Total revenuePrior year $21,960,810$24,601,773
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $19,255,703$18,658,406
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $7,217,329$7,782,923
I-18 Total expensesPrior year $26,473,032$26,441,329
I-19 Revenue less expensesPrior year −$4,512,222−$1,839,556
Part VI · Governance 14 of 14 board members independent, no flags
VI-1a Voting members of the governing body14
VI-1b Independent voting members14
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $24,601,773 across 11 lines filed
Lines not itemized here account for $2,320,225 of total revenue; see the IRS return.
VIII-1a Federated campaigns$120,888
VIII-1e Government grants$6,145,421
VIII-1f All other contributions, gifts and grants$275,159
VIII-1h Total contributions, gifts and grants$6,541,468
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $14,025,185$14,025,185
VIII-3 Investment incomeExcluded from tax $463,977$463,977
VIII-6 Net rental income or lossExcluded from tax $85,200$85,200
VIII-7 Net gain or loss on sales of assetsExcluded from tax $577,493$577,493
VIII-8 Net income from fundraising eventsExcluded from tax $12,570$12,570
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $545,001 · Excluded from tax $30,654$575,655
VIII-12 Total revenueRelated to mission $16,890,411 · Unrelated business $0 · Excluded from tax $1,169,894$24,601,773
Part IX · Statement of functional expenses $26,441,329 across 16 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $327,059 · Management $86,364$413,423
IX-7 Other salaries and wagesPrograms $13,667,462 · Management $390,290 · Fundraising $167,827$14,225,579
IX-8 Pension plan contributionsPrograms $314,446 · Management $11,492 · Fundraising $2,647$328,585
IX-9 Other employee benefitsPrograms $2,105,499 · Management $421,113 · Fundraising $20,681$2,547,293
IX-10 Payroll taxesPrograms $1,077,380 · Management $59,431 · Fundraising $6,715$1,143,526
IX-11b Legal feesPrograms $17,193 · Management $15,850 · Fundraising $797$33,840
IX-11c Accounting feesPrograms $11,063 · Management $10,199 · Fundraising $513$21,775
IX-11g Other fees for servicesPrograms $1,968,047 · Management $133,300 · Fundraising $705$2,102,052
IX-13 Office expensesPrograms $243,799 · Management $48,995 · Fundraising $2,465$295,259
IX-16 OccupancyPrograms $540,768 · Management $62,729 · Fundraising $1,416$604,913
IX-17 TravelPrograms $238,277 · Management $1,033$239,310
IX-20 InterestPrograms $582,644 · Management $110,022 · Fundraising $371$693,037
IX-22 Depreciation, depletion and amortizationPrograms $554,761 · Management $75,921 · Fundraising $1,360$632,042
IX-23 InsurancePrograms $174,466 · Management $43,073 · Fundraising $91$217,630
IX-24 Other expenses (24a–d)Programs $2,584,326 · Management $278,230 · Fundraising $16,038$2,878,594
IX-24e All other expensesPrograms $35,020 · Management $6,989 · Fundraising $22,462$64,471
IX-25 Total functional expensesPrograms $24,442,210 · Management $1,755,031 · Fundraising $244,088$26,441,329
Part X · Balance sheet $34,016,056 assets, 16 lines filed
X-1 Cash, non-interest-bearingStart of year $389,691$887,966
X-3 Pledges and grants receivableStart of year $3,712,777$2,902,443
X-8 Inventories for sale or useStart of year $288,781$364,648
X-9 Prepaid expenses and deferred chargesStart of year $194,604$140,025
X-10c Land, buildings and equipment, netStart of year $8,038,766$8,755,342
X-11 Publicly traded securitiesStart of year $17,333,890$16,940,328
X-15 Other assetsStart of year $3,868,085$4,025,304
X-16 Total assetsStart of year $33,826,594$34,016,056
X-17 Accounts payable and accrued expensesStart of year $2,331,804$2,681,690
X-19 Deferred revenueStart of year $709,815$288,912
X-25 Other liabilitiesStart of year $433,175$318,836
X-26 Total liabilitiesStart of year $18,238,146$19,626,593
X-27 Net assets without donor restrictionsStart of year $13,489,429$12,062,136
X-28 Net assets with donor restrictionsStart of year $2,099,019$2,327,327
X-32 Total net assets or fund balancesStart of year $15,588,448$14,389,463
X-33 Total liabilities and net assetsStart of year $33,826,594$34,016,056
Part XI · Reconciliation of net assets $14,389,463 net assets at year end
XI-1 Total revenue$24,601,773
XI-2 Total expenses$26,441,329
XI-3 Revenue less expenses−$1,839,556
XI-4 Net assets at start of year$15,588,448
XI-5 Net unrealized gains (losses) on investments$794,968
XI-9 Other changes in net assets−$154,397
XI-10 Net assets at end of year$14,389,463

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

Similar organizations you could support · Compare with another nonprofit

Names, privacy, and removal requests More

The names, titles, and compensation shown on this page are reproduced from IRS Form 990 filings, which are public records.

Philanthropy.org does not alter the content of those filings. All information appears exactly as reported by the filing organization for the tax year shown.

We publish only information contained in the public IRS filing — and less than the filing contains. Our profile pages do not display street addresses, telephone numbers, personal email addresses, or other personal contact information, even where the filing includes them.

Many people share the same name. A name shown on this page reflects only what one organization reported in one IRS filing for one tax year. It should not be interpreted as identifying any other individual with the same or a similar name.

If you are no longer affiliated with the organization, your name will generally stop appearing in future IRS filings once the organization no longer reports you. Pages for tax years in which you were reported remain published because those filings remain part of the public record.

Philanthropy.org does not alter or remove IRS filing records. Removing a page from this website would not remove the underlying IRS filing, which remains publicly available from the IRS and other publishers of the same information.

If you believe the IRS filing itself is inaccurate, corrections must be made by the filing organization or the IRS directly.

Your org? Add context

Made it to the end? Claim this org

All figures are derived from public IRS Form 990 filings and are presented without evaluation of any organization. philanthropy.org does not rate, score, or rank organizations, including the pay comparisons above.