Step Forward
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Helps eliminate poverty in Cuyahoga County, Ohio. For fiscal year 2025 it reported $44.2M in revenue, $43.8M in expenses, and $4.6M in net assets.Pt I
Summary of the Filing
Where the work happens
Child Education
Step forward's head start program served 1,741 children throughout the greater cleveland community. In partnership, step forward and its partners deliver high-quality early childhood programs in safe, nurturing environments.
Community service and housing assistancestep forward helps individuals and families in cuyahoga county overcome barriers to employment, housing, and financial stability. In 2024, the agency distributed $4 million in remaining covid relief funds, bringing total home relief assistance to more than $36 million since the pandemic.
Energy assistance -step forward helps low-income households maintain essential utility services through the home energy assistance and percentage of income payment plan programs. In 2024, the agency received 34,580 applications and provided services to 34,134 individuals, with 98.7 percent receiving assistance.
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Identity & Classification
Governance & Policies
Officers, Directors & Key Employees
Jacklyn Chisholm’s $216K as President & CEO is at the 52nd percentile of top reported officer pay among 3123 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|
| Jacklyn Chisholm | $215,719 | $204,121 | $200,900 | $197,677 | $195,476 |
| Derek Cluse | $166,757 | $189,398 | $173,631 | $142,306 | $73,918 |
| Dr Thea Wilson | $186,388 | $183,485 | $176,936 | $168,992 | $165,654 |
| Madeline Corchado | $178,483 | $168,224 | $166,171 | $147,646 | $136,879 |
| Jacqueline Boehnlein | $169,269 | — | — | — | — |
| Mark Batson | — | — | — | $160,466 | $169,246 |
| Douglas Bennett | $155,278 | $152,308 | — | — | — |
| Douglas Bennet | — | — | $150,376 | $148,252 | $143,849 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Statement of Revenue
Statement of Functional Expenses
Balance Sheet
Financial Metrics
Same NTEE category, revenue band, and state where available. Descriptive — not a grade.
| Metric | This org | Peer median | Percentile |
|---|---|---|---|
| Program ratio | 89% | — | — |
| Overhead ratio | 11% | — | — |
| Fundraising cost ratio | 0% | — | — |
| Revenue growth | -17% | — | — |
| Legal fee ratio | 0% | — | — |
| Accounting fee ratio | 0% | — | — |
Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.
Grants
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Filings & Schedule Manifest
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Sources
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