The mission of Families Forward is to prevent and end family homelessness by providing access to housing and resources that create lasting stability. In fy25, we provided housing, food, and supportive services to more than 17,836 unduplicated individuals.

501(c)(3) charity; gifts are tax-deductible.
90¢ of each $1 spent went to programs.
$389K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $2.8M a year · 21% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
90%
of spending
Looks good: 90% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$389K
to officers and key staff · 5% of spending
Looks good: pay to officers and key staff is 5% of spending; 15% or less.
Pt VII · Sec A
2 mo
of spending, in cash
Fine: 2.4 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $149K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$3.0M
18% of total assets
Looks good: liabilities are 18% of assets; 50% or less.
Pt X · Ln 26
Independent board members
28
of 28 voting members
Looks good: 28 of 28 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$8.5M
Spent
$7.4M
To programs
90%
Net assets
$13.4M
By yearFY2020–FY2025
Revenue
$8.5M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$8.5M
FY2021$19.9M
FY2022$12.8M
FY2023$11.6M
FY2024$12.2M
FY2025$12.7M
Expenses
$7.4M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$7.4M
FY2021$10.1M
FY2022$12.1M
FY2023$10.7M
FY2024$10.0M
FY2025$10.8M
Net assets
$13.4M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$13.4M
FY2021$23.4M
FY2022$23.5M
FY2023$24.7M
FY2024$27.7M
FY2025$29.6M

From the FY2020 Form 990 (year ending September 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Oct 1985.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

90 cents of each dollar spent went to programs.

Program services 90% · $6.7M Management & general 5% · $349K Fundraising 5% · $368K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

35 people listed on the 990; $389K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
Executive Director, Former
$195,538Pt VII · Sec A
Executive Director
$101,731Pt VII · Sec A
Controller
$91,499Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Hirneise Madelynn$207,653—————
Madelynn Hirneise—$198,521$193,507$160,279$160,278$101,731
Margaret Wakeham—————$195,538
Silva Michele$177,831—————
Michele Silva—$171,820$168,137$147,568$147,568—
Mohendra Nishtha$160,868—————
Nishtha Mohendra—$152,424$147,863———
Erica Berrios—$139,274————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Provides housing, food, counseling, and education to help families become self-sufficient.

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Provided by the organization

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2 programs · $6.7M · in their own filed words · FY2019
01

The housing program provides a continuum of care, including motel, interim, affordable and rapid re-housing options. This program provides qualified homeless families with immediate access to housing.

$5.1Mprogram expense
02

The homeless prevention & community services program helps families avoid homelessness. Families forward provides low income children and adults with access to necessary services to help them maintain their stability, including: food assistance, counseling, employment coaching, financial and life skills education, and seasonal supportive…

$1.6Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 2 funders$149K
Grants paid · 2 grants · $4.4M · 2023–2024
Unitemized GrantFY2024$2,595,391
Unitemized GrantFY2023$1,792,544

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$8.5M
Ln 12
Gifts and grantsLn 1h$8.0M
Fees for servicesLn 2g$481K
Investment incomeLn 3$32K
Money outPt IX
$7.4M
Ln 25
Programscol B$6.7M
Managementcol C$349K
Fundraisingcol D$368K
Owns and owesPt X
$13.4M
net assets · Ln 32
Cash and savingsLn 1–2$1.5M
Total assetsLn 16$16.4M
LiabilitiesLn 26$3.0M
PeoplePt VI, VII
35
listed · VII A
PaidVII A3
Voting boardVI 1a28
IndependentVI 1b28
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$8.0M
Government grantsLn 1e$3.5M
Noncash giftsLn 1g$1.1M
Fundraising eventsLn 1c$441K
Fees for servicesLn 2g$481K
Investment incomeLn 3$32K
Total revenueLn 12$8.5M
Assets in detailPt X, end of year
CashLn 1$1.0M
SavingsLn 2$468K
Cash and savings togetherLn 1–2$1.5M
InvestmentsLn 11–13$1.5M
Land, buildings, equipmentLn 10c$11.3M
Other assetsLn 15$384K
Total assetsLn 16$16.4M
LiabilitiesLn 26$3.0M
Net assetsLn 32$13.4M
OperationsPt I, VI
EmployeesI 5111
VolunteersI 62,000
Fiscal year endsHeaderSeptember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$2.1M$1.5M
InvestmentsLn 11–13$1.6M$1.5M
Land, buildings, equipmentLn 10c$10.6M$11.3M
Total assetsLn 16$15.4M$16.4M
LiabilitiesLn 26$3.1M$3.0M
Net assetsLn 32$12.3M$13.4M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic individualsLn 2$3.0M$3.0M
Pay of current officers, directors and key staffLn 5$332K$233K$75K$23K
Other salaries and wagesLn 7$2.8M$2.4M$149K$234K
Pension plan contributionsLn 8$175K$148K$13K$14K
Other employee benefitsLn 9$105K$88K$8K$9K
Payroll taxesLn 10$238K$201K$17K$20K
Accounting feesLn 11c$88K$66K$22K
Office expensesLn 13$155K$116K$10K$29K
Information technologyLn 14$153K$129K$11K$13K
OccupancyLn 16$426K$415K$5K$6K
TravelLn 17$24K$23K$236$707
InterestLn 20$93K$93K
Depreciation, depletion and amortizationLn 22$241K$210K$17K$14K
InsuranceLn 23$41K$37K$2K$2K
Other expenses (24a–d)Ln 24$2.6M$2.6M$19K$3K
All other expensesLn 24e−$3.0M−$3.0M
Total functional expensesLn 25$7.4M$6.7M$349K$368K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $12.7M$10.8M$1.9M$29.6M 990 PDF
FY2024 $12.2M$10.0M$2.2M$27.7M 990 PDF
FY2023 $11.6M$10.7M$884K$24.7M 990 PDF
FY2022 $12.8M$12.1M$736K$23.5M 990 PDF
FY2021 $19.9M$10.1M$9.8M$23.4M 990 PDF
FY2020 Viewing $8.5M$7.4M$1.1M$13.4M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash J · Pay O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $8,540,168 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $5,665,398$8,049,371
I-9 Program service revenuePrior year $374,059$481,007
I-10 Investment incomePrior year $430,146$32,227
I-11 Other revenuePrior year −$45,346−$22,437
I-12 Total revenuePrior year $6,424,257$8,540,168
I-13 Grants and similar amounts paidPrior year $1,976,825$2,958,430
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $3,223,581$3,628,243
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $849,833$859,092
I-18 Total expensesPrior year $6,050,239$7,445,765
I-19 Revenue less expensesPrior year $374,018$1,094,403
Part VI · Governance 28 of 28 board members independent, no flags
VI-1a Voting members of the governing body28
VI-1b Independent voting members28
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $8,540,168 across 10 lines filed
VIII-1a Federated campaigns$5,618
VIII-1c Fundraising events$441,246
VIII-1e Government grants$3,450,303
VIII-1f All other contributions, gifts and grants$4,152,204
VIII-1g Noncash contributions (included above)$1,101,093
VIII-1h Total contributions, gifts and grants$8,049,371
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $481,007$481,007
VIII-3 Investment incomeExcluded from tax $32,227$32,227
VIII-8 Net income from fundraising eventsExcluded from tax −$22,437−$22,437
VIII-12 Total revenueRelated to mission $481,007 · Unrelated business $0 · Excluded from tax $9,790$8,540,168
Part IX · Statement of functional expenses $7,445,765 across 16 lines filed
IX-2 Grants to domestic individualsPrograms $2,958,430$2,958,430
IX-5 Pay of current officers, directors and key staffPrograms $233,465 · Management $75,294 · Fundraising $23,354$332,113
IX-7 Other salaries and wagesPrograms $2,395,523 · Management $149,327 · Fundraising $233,939$2,778,789
IX-8 Pension plan contributionsPrograms $147,581 · Management $12,609 · Fundraising $14,443$174,633
IX-9 Other employee benefitsPrograms $88,381 · Management $7,551 · Fundraising $8,650$104,582
IX-10 Payroll taxesPrograms $201,239 · Management $17,193 · Fundraising $19,694$238,126
IX-11c Accounting feesPrograms $66,298 · Management $22,194$88,492
IX-13 Office expensesPrograms $115,786 · Management $9,568 · Fundraising $29,256$154,610
IX-14 Information technologyPrograms $129,288 · Management $11,046 · Fundraising $12,653$152,987
IX-16 OccupancyPrograms $414,994 · Management $5,346 · Fundraising $5,854$426,194
IX-17 TravelPrograms $22,613 · Management $236 · Fundraising $707$23,556
IX-20 InterestPrograms $92,758$92,758
IX-22 Depreciation, depletion and amortizationPrograms $209,741 · Management $16,876 · Fundraising $14,465$241,082
IX-23 InsurancePrograms $36,932 · Management $2,037 · Fundraising $1,773$40,742
IX-24 Other expenses (24a–d)Programs $2,574,783 · Management $19,251 · Fundraising $3,067$2,597,101
IX-24e All other expensesPrograms −$2,958,430−$2,958,430
IX-25 Total functional expensesPrograms $6,729,382 · Management $348,528 · Fundraising $367,855$7,445,765
Part X · Balance sheet $16,411,235 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $1,144,433$1,030,386
X-2 Savings and temporary cash investmentsStart of year $949,056$468,188
X-3 Pledges and grants receivableStart of year $536,070$1,513,461
X-9 Prepaid expenses and deferred chargesStart of year $127,520$128,226
X-10c Land, buildings and equipment, netStart of year $10,624,717$11,340,775
X-11 Publicly traded securitiesStart of year $1,605,660$1,546,506
X-15 Other assetsStart of year $396,760$383,693
X-16 Total assetsStart of year $15,384,216$16,411,235
X-17 Accounts payable and accrued expensesStart of year $283,734$249,506
X-25 Other liabilitiesStart of year $682,554$701,549
X-26 Total liabilitiesStart of year $3,103,816$3,003,459
X-27 Net assets without donor restrictionsStart of year $10,785,430$11,917,583
X-28 Net assets with donor restrictionsStart of year $1,494,970$1,490,193
X-32 Total net assets or fund balancesStart of year $12,280,400$13,407,776
X-33 Total liabilities and net assetsStart of year $15,384,216$16,411,235
Part XI · Reconciliation of net assets $13,407,776 net assets at year end
XI-1 Total revenue$8,540,168
XI-2 Total expenses$7,445,765
XI-3 Revenue less expenses$1,094,403
XI-4 Net assets at start of year$12,280,400
XI-5 Net unrealized gains (losses) on investments$37,753
XI-6 Donated services and use of facilities$47,708
XI-9 Other changes in net assets−$52,488
XI-10 Net assets at end of year$13,407,776

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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