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Work Incorporated EIN 23-7100726

Work Incorporated

EIN  23-7100726 Public charity (501(c)(3)) Dorchester, MA Founded 1970
Form 990 (PDF) Compare with another nonprofit →
Verified accurate 7/8/26 · see original filing: IRS
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Size
$10–100M
What they do
Helps create positive living and working environments for people with disabilities.
Leadership
James Cassetta · President · $493K
Money in and out
$56.2M revenue, $52.4M expenses
Bottom line
87% program efficiency

Helps create positive living and working environments for people with disabilities. For fiscal year 2024 it reported $56.2M in revenue, $52.4M in expenses, and $45.4M in net assets.Pt I

Where the money goes · FY2024
Total revenue
$56.2M
Pt VIII · Ln 12
Total expenses
$52.4M
Pt IX · Ln 25
Net assets
$45.4M
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): $3.8M
Where spending went · Part IX cols B–D
Program services $0.87 Management & general $0.13
Program efficiency
87%
of spending reaches programs0% vs prior filing year
Operating runway
6.0mo
months of highly liquid reserves at operating expense rate▲ +2% vs prior filing year
Surplus margin
+7%
revenue over expenses, this year▲ +176% vs prior filing year

Summary of the Filing

Part I · fiscal year 2024 · Form 990
Revenue
$56.2M
FY2024▲ +13%
Expenses
$52.4M
FY2024▲ +8%
Total assets
$55.2M
FY2024▲ +11%
Total liabilities
$9.8M
FY2024▲ +14%
Total revenue
$56.2M
Pt VIII · Ln 12
Total expenses
$52.4M
Pt IX · Ln 25
Net assets
$45.4M
Pt X · Ln 32
Revenue less expensesPt I · Ln 19$3.8M
Total assetsPt X · Ln 16$55.2M
Program-expense ratioPt IX · col B87%
Voting members of governing bodyPt I · Ln 315
Independent voting membersPt I · Ln 413
Mission & Programs · Part III

Where the work happens

3 program services account for $44.8M of program spending, described in the organization's own filed words · FY2024.
01

Residential

We provide residential support services to approximately 200 individuals with developmental disabilities, mental illness AND/OR significant physical disabilities, through two distinct program models: supported living and 24 hour sharded living and residential group homes, independent living.

$22.1Mprogram expense
02

Industrial and Commercial

We provide direct employment to over 100 individuals with disabilities at more than 20 work sites. Our services include custodial, total facility management, mail room, food service, landscaping, and snow removal.

$15.8Mprogram expense
03

Employment

We provide individual supported employment, group supported employment, and community based employment and day-habilitation services to more than 350 individuals with a variety of disabilities including those who are deaf and hard of hearing.

$6.9Mprogram expense

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Identity & Classification

Form 990 Header · IRS Business Master File
Legal nameHdr · item CWork Incorporated
EINHdr · item D23-7100726
Principal addressHdr · item CDorchester, MA
WebsiteHdr · item Jwww.workinc.org
Year of formationHdr · item L1970
State of legal domicileHdr · item MMA
Exempt statusHdr · item I501(c)(3) · active
NTEE classificationIRS BMFEmployment (J30Z)
Ruling yearIRS BMFFeb 1971

Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a15
Independent voting membersPt VI · Ln 1b13
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aYes
Family or business relationships among officers/directorsPt VI · Ln 2No

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
$493,106Pt VII · Sec A
Sharon Smith
Chief Executive Officer
$328,604Pt VII · Sec A
Eric Silberzweig
Treas.(n-V)/SR. VP, CFO
$213,140Pt VII · Sec A
Joseph McCarthy
VP Ability One
$155,280Pt VII · Sec A
Ryan Savoia
VP of IT
$153,027Pt VII · Sec A
Fiona Healey
VP of Comm Living/Family Supports
$151,518Pt VII · Sec A
Paula Chdid
VP of Finance (until 5/2025)
$148,892Pt VII · Sec A
Rohan Wickramaratne
Chief Administrative Officer
$147,146Pt VII · Sec A

James Cassetta’s $493K as President is at the 92nd percentile of top reported officer pay among 415 $10–100M employment nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
James Cassetta$493,106$536,006$484,629$487,368$463,649$521,546
Sharon Smith$328,604$339,424$337,591$262,607$250,465$237,004
David Anderson—————$288,990
Paul Lemieux——$248,079$176,992$173,786$83,651
Eric Silberzweig$213,140$220,000————
Ryan Savoia$153,027$160,000$143,600———
Fiona Healey$151,518$158,423————
Rohan Wickramaratne$147,146$157,966—$132,749$118,338$114,436

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Statement of Revenue

Part VIII
Contributions & grants$34.0M · 60%
Program service revenue$18.5M · 33%
Other revenue$2.8M · 5%
Investment income$1000K · 2%
Contributions & grants60%$34.0M
Program service revenue33%$18.5M
Other revenue5%$2.8M
Investment income2%$1000K
— government grantsLn 1e$33.8M
Total revenueLn 12$56.2M

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.87 Management & general $0.13
Program services87%$45.4M
Management & general13%$7.0M
Total functional expensesLn 25$52.4M

Balance Sheet

Part X · end of year
CashLn 1$5.8M
Total assetsLn 16$55.2M
Total liabilitiesLn 26$9.8M
Total net assetsLn 32$45.4M
Months of cash on handcomputed1.3

Financial Metrics

Form 990 · FY2024 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $26.1M · Operating expenses/yr $52.4M
6.0 months
Where the money goes
Program services
Program services $45.4M · Total expenses $52.4M
87%
Management & General
Management & general $7.0M · Total expenses $52.4M
13%
Fundraising
Fundraising $0 · Total expenses $52.4M
0%
Cost to raise $1
Fundraising expense (3-yr avg) $0 · Solicited contributions (3-yr avg) $118K
Solicited contributions below reporting floor
Where the money comes from
Contribution dependence
Contributions & grants $34.0M · Total revenue $56.2M
60%
Government reliance
Government grants $33.8M · Total revenue $56.2M
60%
Earned-income share
Program service revenue $18.5M · Total revenue $56.2M
33%
Investment reliance
Investment income $1000K · Total revenue $56.2M
+2%
Program self-sufficiency
Program service revenue $18.5M · Total expenses $52.4M
35%
Growth & trend
Revenue growth (YoY)
This year $56.2M · Prior year $49.7M
+13%
Revenue CAGR
FY2019 $38.4M · FY2024 $56.2M
+8%
Net-asset trend (YoY)
End of year $45.4M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $56.2M · Expenses $52.4M
+7%
Liabilities-to-Assets
Total liabilities — · Total assets $55.2M
—
Net-asset ratio
Net assets $45.4M · Total assets $55.2M
82%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) $20.3M · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $55.2M
37%
People & payroll
Highest Reported Total Compensation
Individual James Cassetta · Reported title PRESIDENT · Highest reported compensation $493K · Total expenses $52.4M
1%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $37.4M · Total expenses $52.4M
71%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 87%——
Overhead ratio 13%——
Revenue growth 13%——

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Grants

Schedule I · funders on record
Grants received · FY2024
SourceamericaFY2024$28K
Total grants receivedfrom 1 funder$28K

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Filings & Schedule Manifest

Part IV
III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
FY2024$49.7M revenue · ⤓ 990 PDF
FY2023$47.4M revenue · ⤓ 990 PDF
FY2022$46.2M revenue · ⤓ 990 PDF
FY2021$40.2M revenue · ⤓ 990 PDF
FY2020$38.4M revenue · ⤓ 990 PDF

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
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