Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Feb 1998.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
97 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
Something off? Claim to add context
Who runs it and what they're paid
21 people listed on the 990; $1.9M paid to officers and key staff.
Mary Ann Kowalonek’s $448K as CEO/President is at the 50th percentile of top reported officer pay among 76 $100M+ mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Mary Ann Kowalonek | $448,393 | $435,096 | $362,035 | $343,023 | $343,023 | $310,199 |
| Nan Haver | $224,000 | $371,991 | — | — | — | — |
| Nan H Haver | — | — | — | $330,324 | $330,324 | $321,856 |
| Lori Hartman | $276,749 | $270,789 | $251,720 | $237,606 | $237,606 | $183,768 |
| Stan Miller | $231,231 | $220,659 | $209,675 | $197,492 | $197,492 | $177,154 |
| Jennifer Seidel | — | $190,279 | $212,074 | $200,016 | $200,016 | $176,489 |
| Jeffrey Marks | — | — | $195,969 | $168,773 | $168,773 | — |
| Paul Straka | $185,821 | $173,398 | — | — | — | — |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
See Service Access and Management INC executive salaries →Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Provides accessible, human services to meet people's needs.
Questions for Service Access and Management INC
Your first name shows with your question. Service Access and Management INC answers here, for everyone.
Other programs related to human services provided to berks, schuylkill, york, adams, mifflin, juniata, huntingdon, clearfield-jefferson, clarion, franklin fulton, montgomery, tioga, centre, pike lycoming, clinton, bradford & lehigh counties.
Mental health services provided to berks, schuylkill, clearfield-jefferson, huntingdon, mifflin, juniata & tioga counties.
Intellectual disabilities services provided to berks, schuylkill, clearfield-jefferson, clarion, franklin, fulton, montgomery, lehigh, allegheny, huntingdon, mifflin, juniata, lackawanna, blair, lebanon & allegheny counties and new jersey
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
Federal money
Plus 1 smaller program.
The auditor reported no findings.
Plus 2 smaller programs.
The auditor reported no findings.
Plus 2 smaller programs.
The auditor reported no findings.
Plus 3 smaller programs.
The auditor reported no findings.
By the numbers
The FY2025 990, line by line.
Download 990
| Line | Start FY25 | End FY25 |
|---|---|---|
| Cash and savingsLn 1–2 | $10.0M | $10.2M |
| InvestmentsLn 11–13 | $2.1M | $2.1M |
| Land, buildings, equipmentLn 10c | $5.8M | $5.4M |
| Total assetsLn 16 | $31.4M | $31.1M |
| LiabilitiesLn 26 | $22.5M | $20.7M |
| Net assetsLn 32 | $8.9M | $10.4M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Grants to domestic organizationsLn 1 | $15K | $15K | ||
| Pay of current officers, directors and key staffLn 5 | $1.0M | $1.0M | ||
| Other salaries and wagesLn 7 | $48.3M | $46.4M | $1.9M | |
| Pension plan contributionsLn 8 | $1.2M | $1.1M | $51K | |
| Other employee benefitsLn 9 | $10.0M | $9.9M | $132K | |
| Payroll taxesLn 10 | $3.7M | $3.6M | $112K | |
| Legal feesLn 11b | $240K | $203K | $37K | |
| Accounting feesLn 11c | $152K | $149K | $3K | |
| Investment management feesLn 11f | $12K | $12K | ||
| Other fees for servicesLn 11g | $2.3M | $2.1M | $198K | |
| Office expensesLn 13 | $2.5M | $2.4M | $77K | |
| OccupancyLn 16 | $1.9M | $1.9M | $35K | |
| TravelLn 17 | $2.2M | $2.2M | $57K | |
| InterestLn 20 | $8K | $8K | $140 | |
| Depreciation, depletion and amortizationLn 22 | $425K | $425K | ||
| InsuranceLn 23 | $543K | $533K | $10K | |
| Other expenses (24a–d)Ln 24 | $30.0M | $30.0M | $7K | |
| Total functional expensesLn 25 | $104.5M | $101.9M | $2.6M | $0 |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 Latest ViewingFiled with the IRS May 14, 2026 | $105.9M | $104.5M | $1.4M | $10.4M | 990 PDF |
| FY2024Filed with the IRS May 15, 2025 | $107.5M | $105.1M | $2.5M | $8.9M | 990 PDF |
| FY2023Filed with the IRS May 15, 2024 | $101.5M | $106.0M | −$4.6M | $6.3M | 990 PDF |
| FY2022Filed with the IRS May 12, 2023 | $102.5M | $102.3M | $178K | $10.7M | 990 PDF |
| FY2021Filed with the IRS May 13, 2022 | $89.2M | $88.4M | $738K | $10.6M | 990 PDF |
| FY2020Filed with the IRS May 17, 2021 | $83.0M | $80.6M | $2.4M | $9.8M | 990 PDF |
Schedules filed Part IV
See the full FY2025 990 (6 parts)
Part I · Summary $105,918,483 revenue, 12 lines filed
Part VI · Governance 12 of 15 board members independent, no flags
Part VIII · Statement of revenue $105,918,483 across 5 lines filed
Part IX · Statement of functional expenses $104,533,215 across 17 lines filed
Part X · Balance sheet $31,102,111 assets, 15 lines filed
Part XI · Reconciliation of net assets $10,449,421 net assets at year end
Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File
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