Phoebe Services INC FY2023 filing

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Phoebe Services, INC. Is an affiliated entity of Phoebe ministries. Its mission adheres to the Phoebe ministries' mission: "a community of faith, called by god, to enrich the lives of our seniors, their families, and the communities we serve."

501(c)(3) charity; gifts are tax-deductible.
95¢ of each $1 spent went to programs.
$3.0M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
0 of 6
filings with a surplus
Average deficit $2.8M a year · 7% of revenue · last 6 filings
Concern: a surplus in 0 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
95%
of spending
Looks good: 95% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$3.0M
to officers and key staff · 7% of spending
Looks good: pay to officers and key staff is 7% of spending; 15% or less.
Pt VII · Sec A
Liabilities
$43.4M
346% of total assets
Concern: liabilities are 346% of assets; over 80%.
Pt X · Ln 26
Independent board members
15
of 16 voting members
Looks good: 15 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$37.1M
+0.5% vs prior year
Spent
$40.2M
To programs
95%
Net assets
−$30.9M
By yearFY2020–FY2025
Revenue
$37.1M
FY2023▲ +0.5%
Tap a bar for its year
Revenue by fiscal year
FY2020$40.0M
FY2021$32.1M
FY2022$36.9M
FY2023$37.1M
FY2024$41.3M
FY2025$43.0M
Expenses
$40.2M
FY2023▲ +1%
Tap a bar for its year
Expenses by fiscal year
FY2020$42.8M
FY2021$36.5M
FY2022$39.8M
FY2023$40.2M
FY2024$42.5M
FY2025$45.2M
Net assets
−$30.9M
FY2023▼ -11%
Tap a bar for its year
Net assets by fiscal year
FY2020−$20.5M
FY2021−$24.9M
FY2022−$27.8M
FY2023−$30.9M
FY2024−$32.1M
FY2025−$34.3M

From the FY2023 Form 990 (year ending June 2023) · figures checked against the IRS filing · see the original

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You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in May 1990.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

95 cents of each dollar spent went to programs.

Program services 95% · $38.2M Management & general 5% · $2.0M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

27 people listed on the 990; $3.0M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2022); the FY2023 filing did not itemize Part VII
President/CEO
$790,121Pt VII · Sec A
$351,542Pt VII · Sec A
Former COO
$287,360Pt VII · Sec A
VP Pharmacy Services
$246,572Pt VII · Sec A
VP Healthcare Operations
$236,806Pt VII · Sec A
$210,268Pt VII · Sec A
Executive Director HR
$179,410Pt VII · Sec A
Director, Pharmacy
$166,986Pt VII · Sec A

Scott R Stevenson’s $823K as President/CEO is at the 93rd percentile of top reported officer pay among 572 $10–100M community development nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Scott R Stevenson$822,525$824,195$790,121$836,146—$693,406
Robert Richards$354,244$396,757$351,542$329,285—$290,097
Lisa B Fichera———$383,084—$336,643
Thomas Baer$310,398$257,892$210,268$161,020——
Cynthia S Richart—$292,935—$217,928$210,217$235,518
Lisa Fichera——$287,360———
Cynthia Richart——$246,572———
Marie Staska-Pier$228,172$226,681$236,806$197,046$198,304$188,356

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Phoebe Services INC executive salaries →

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers management, pharmacy, and spiritual support to affiliated charities.

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2 programs · $38.2M · in their own filed words · FY2022
01

The phoebe services, inc pharmacy serviced 17,394 individuals during the year ended june 30, 2023. The residents of the various phoebe ministries' retirement communities benefit from cost reductions through bulk purchasing discounts received by the pharmacy. See schedule o for more details on phoebe program services

$21.4Mprogram expense
02

Phoebe services provides management services for related 501(c)(3) organizations to assist in the organizations' mission to serve the aging community, including communications and pastoral care. See schedule o for more details on phoebe program services

$16.9Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

By the numbers

The FY2023 990, line by line.

1The main four
Money inPt VIII
$37.1M
Ln 12
Fees for servicesLn 2g$36.9M
Other incomeLn 4–11$186K
Investment incomeLn 3$56K
Money outPt IX
$40.2M
Ln 25
Programscol B$38.2M
Managementcol C$2.0M
Owns and owesPt X
−$30.9M
net assets · Ln 32
Total assetsLn 16$12.5M
LiabilitiesLn 26$43.4M
PeoplePt VI, VII
27
listed · VII A
PaidVII A11
Voting boardVI 1a16
IndependentVI 1b15
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$2K
Fees for servicesLn 2g$36.9M
Investment incomeLn 3$56K
Other incomeLn 4–11$186K
Gains on assetsLn 7$4K
Total revenueLn 12$37.1M
Assets in detailPt X, end of year
Accounts receivableLn 4$2.7M
Notes and loans receivableLn 7$936K
Prepaid expenses and deferred chargesLn 9$2.0M
Land, buildings, equipmentLn 10c$2.2M
InvestmentsLn 11–13$3.3M
Intangible assetsLn 14$1.4M
Other assetsLn 15$7K
Total assetsLn 16$12.5M
LiabilitiesLn 26$43.4M
Net assetsLn 32−$30.9M
OperationsPt I, VI
EmployeesI 5255
VolunteersI 664
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3More from this return
BondsSch K, Pt X
Tax-exempt bond debt owedX 20−$16K
4Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY23End FY23
InvestmentsLn 11–13$3.2M$3.3M
Land, buildings, equipmentLn 10c$3.0M$2.2M
Total assetsLn 16$12.4M$12.5M
LiabilitiesLn 26$40.2M$43.4M
Net assetsLn 32−$27.8M−$30.9M
5Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$2.2M$2.2M
Other salaries and wagesLn 7$10.1M$10.0M$75K
Pension plan contributionsLn 8$211K$210K$2K
Other employee benefitsLn 9$1.3M$1.3M$9K
Payroll taxesLn 10$807K$802K$5K
Management feesLn 11a$1.6M$1.6M
Legal feesLn 11b$33K$33K
Accounting feesLn 11c$62K$62K
Investment management feesLn 11f$591$591
Other fees for servicesLn 11g$1.2M$1.2M$13K$0
Advertising and promotionLn 12$198K$170K$28K
Office expensesLn 13$940K$796K$144K
Information technologyLn 14$828K$828K
OccupancyLn 16$730K$715K$15K
TravelLn 17$45K$45K$25
Depreciation, depletion and amortizationLn 22$1.1M$1.1M
InsuranceLn 23$142K$142K
Other expenses (24a–d)Ln 24$18.6M$18.6M$7K
All other expensesLn 24e$84K$83K$2K$0
Total functional expensesLn 25$40.2M$38.2M$2.0M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 LatestFiled with the IRS May 12, 2026 $43.0M$45.2M−$2.2M−$34.3M 990 PDF
FY2024Filed with the IRS May 13, 2025 $41.3M$42.5M−$1.2M−$32.1M 990 PDF
FY2023 ViewingFiled with the IRS May 14, 2024 $37.1M$40.2M−$3.1M−$30.9M 990 PDF
FY2022 $36.9M$39.8M−$2.9M−$27.8M 990 PDF
FY2021Filed with the IRS May 15, 2022 $32.1M$36.5M−$4.5M−$24.9M 990 PDF
FY2020Filed with the IRS May 14, 2021 $40.0M$42.8M−$2.8M−$20.5M 990 PDF

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2023 990 (6 parts)
Part I · Summary $37,112,603 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,343,068$2,000
I-9 Program service revenuePrior year $35,396,450$36,868,680
I-10 Investment incomePrior year $43,794$56,056
I-11 Other revenuePrior year $142,055$185,867
I-12 Total revenuePrior year $36,925,367$37,112,603
I-13 Grants and similar amounts paid$0
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $15,236,070$14,615,824
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $24,552,598$25,626,408
I-18 Total expensesPrior year $39,788,668$40,242,232
I-19 Revenue less expensesPrior year −$2,863,301−$3,129,629
Part VI · Governance 15 of 16 board members independent, no flags
VI-1a Voting members of the governing body16
VI-1b Independent voting members15
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $37,112,603 across 8 lines filed
Lines not itemized here account for $17,618 of total revenue; see the IRS return.
VIII-1f All other contributions, gifts and grants$2,000
VIII-1h Total contributions, gifts and grants$2,000
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $31,927,863 · Unrelated business $4,940,817$36,868,680
VIII-3 Investment incomeExcluded from tax $52,134$52,134
VIII-6 Net rental income or lossUnrelated business −$11,310−$11,310
VIII-7 Net gain or loss on sales of assetsExcluded from tax $3,922$3,922
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $179,559$179,559
VIII-12 Total revenueRelated to mission $31,927,863 · Unrelated business $4,942,984 · Excluded from tax $239,756$37,112,603
Part IX · Statement of functional expenses $40,242,232 across 19 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $2,200,756$2,200,756
IX-7 Other salaries and wagesPrograms $9,983,747 · Management $74,876$10,058,623
IX-8 Pension plan contributionsPrograms $209,537 · Management $1,721$211,258
IX-9 Other employee benefitsPrograms $1,329,973 · Management $8,641$1,338,614
IX-10 Payroll taxesPrograms $801,594 · Management $4,979$806,573
IX-11a Management feesManagement $1,641,462$1,641,462
IX-11b Legal feesPrograms $33,133$33,133
IX-11c Accounting feesManagement $62,241$62,241
IX-11f Investment management feesManagement $591$591
IX-11g Other fees for servicesPrograms $1,199,916 · Management $12,787 · Fundraising $0$1,212,703
IX-12 Advertising and promotionPrograms $169,969 · Management $28,190$198,159
IX-13 Office expensesPrograms $796,237 · Management $143,806$940,043
IX-14 Information technologyPrograms $827,780$827,780
IX-16 OccupancyPrograms $714,888 · Management $15,066$729,954
IX-17 TravelPrograms $45,282 · Management $25$45,307
IX-22 Depreciation, depletion and amortizationPrograms $1,125,547$1,125,547
IX-23 InsurancePrograms $142,116$142,116
IX-24 Other expenses (24a–d)Programs $18,575,444 · Management $7,451$18,582,895
IX-24e All other expensesPrograms $82,863 · Management $1,614 · Fundraising $0$84,477
IX-25 Total functional expensesPrograms $38,238,782 · Management $2,003,450 · Fundraising $0$40,242,232
Part X · Balance sheet $12,538,884 assets, 22 lines filed
X-4 Accounts receivableStart of year $3,207,853$2,679,508
X-5 Loans to officers and key peopleStart of year $0$0
X-6 Loans to other insidersStart of year $0$0
X-7 Notes and loans receivableStart of year $814,759$936,225
X-9 Prepaid expenses and deferred chargesStart of year $2,162,333$2,047,665
X-10c Land, buildings and equipment, netStart of year $3,040,481$2,193,744
X-11 Publicly traded securitiesStart of year $227,635$303,505
X-12 Other securitiesStart of year $452,864$510,134
X-13 Program-related investmentsStart of year $2,500,000$2,500,000
X-14 Intangible assets$1,361,210
X-15 Other assetsStart of year $6,893$6,893
X-16 Total assetsStart of year $12,412,818$12,538,884
X-17 Accounts payable and accrued expensesStart of year $4,723,179$4,102,396
X-19 Deferred revenueStart of year $1,579$1,579
X-20 Tax-exempt bond liabilitiesStart of year −$32,028−$16,185
X-22 Loans from officers and insidersStart of year $0$0
X-25 Other liabilitiesStart of year $35,507,841$39,353,192
X-26 Total liabilitiesStart of year $40,200,571$43,440,982
X-27 Net assets without donor restrictionsStart of year −$28,380,359−$31,483,810
X-28 Net assets with donor restrictionsStart of year $592,606$581,712
X-32 Total net assets or fund balancesStart of year −$27,787,753−$30,902,098
X-33 Total liabilities and net assetsStart of year $12,412,818$12,538,884
Part XI · Reconciliation of net assets −$30,902,098 net assets at year end
XI-1 Total revenue$37,112,603
XI-2 Total expenses$40,242,232
XI-3 Revenue less expenses−$3,129,629
XI-4 Net assets at start of year−$27,787,753
XI-5 Net unrealized gains (losses) on investments$17,284
XI-8 Prior period adjustments−$2,000
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year−$30,902,098

Form 990 e-file (XML) FY2023 from the IRS · Classification, formation year and address from the IRS Business Master File

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