Phoebe Services INC FY2020 filing

Tax-deductible

Allentown, PA501(c)(3)Since 1989Community DevelopmentEIN 23-2586359

Phoebe services, INC. Is an affiliated entity of phoebe ministries. Its mission adheres to the phoebe ministries' mission: "a community of faith, called by god, to enrich the lives of our seniors, their families, and the communities we serve."

501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
$2.7M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
0 of 5
filings with a surplus
Average deficit $2.9M a year · 8% of revenue · last 5 filings
Concern: a surplus in 0 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$2.7M
to officers and key staff · 6% of spending
Looks good: pay to officers and key staff is 6% of spending; 15% or less.
Pt VII · Sec A
Liabilities
$35.7M
235% of total assets
Concern: liabilities are 235% of assets; over 80%.
Pt X · Ln 26
Independent board members
15
of 16 voting members
Looks good: 15 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$40.0M
Spent
$42.8M
To programs
89%
Net assets
−$20.5M
By yearFY2020–FY2024
Revenue
$40.0M
FY2020
Revenue by fiscal year
FY2020$40.0M
FY2021$32.1M
FY2022$36.9M
FY2023$37.1M
FY2024$41.3M
FY2024$43.0M
Expenses
$42.8M
FY2020
Expenses by fiscal year
FY2020$42.8M
FY2021$36.5M
FY2022$39.8M
FY2023$40.2M
FY2024$42.5M
FY2024$45.2M
Net assets
−$20.5M
FY2020
Net assets by fiscal year
FY2020−$20.5M
FY2021−$24.9M
FY2022−$27.8M
FY2023−$30.9M
FY2024−$32.1M
FY2024−$34.3M

From the FY2020 Form 990 (year ending June 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in May 1990.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $37.9M Management & general 11% · $4.9M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Who runs it and what they're paid

26 people listed on the 990; $2.7M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
President/CEO
$693,406Pt VII · Sec A
$336,643Pt VII · Sec A
SR VP Fin./CFO
$290,097Pt VII · Sec A
Ex. Dir. Psi Pharmacy
$235,518Pt VII · Sec A
VP Healthcare (left Aug. '19)
$194,030Pt VII · Sec A
Executive Director
$188,356Pt VII · Sec A
Director, Pharmacy
$162,036Pt VII · Sec A
Director, Pharmacy
$161,798Pt VII · Sec A

Scott R Stevenson’s $823K as President/CEO is at the 93rd percentile of top reported officer pay among 572 $10–100M community development nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Scott R Stevenson$822,525$824,195$790,121$836,146—$693,406
Robert Richards$354,244$396,757—$329,285—$290,097
Lisa B Fichera———$383,084—$336,643
Robert Richards——$351,542———
Thomas Baer$310,398$257,892$210,268$161,020——
Cynthia S Richart—$292,935—$217,928$210,217$235,518
Lisa Fichera——$287,360———
Cynthia Richart——$246,572———

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers management, pharmacy, and spiritual support to affiliated charities.

Provided by the organization

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2 program services account for $37.9M of program spending, described in the organization's own filed words · FY2019.
01

The phoebe services, inc pharmacy serviced 13,053 individuals during the year ended june 30, 2020. The residents of the various phoebe ministries' retirement communities benefit from cost reductions through bulk purchasing discounts received by the pharmacy. See schedule o for more details on phoebe program services

$24.0Mprogram expense
02

Phoebe services provides management services for related 501(c)(3) organizations to assist in the organizations' mission to serve the aging community, including communications and pastoral care. See schedule o for more details on phoebe program services

$13.9Mprogram expense

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Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$40.0M
Ln 12
Fees for servicesLn 2g$39.7M
Other incomeLn 4–11$145K
Investment incomeLn 3$107K
Money outPt IX
$42.8M
Ln 25
Programscol B$37.9M
Managementcol C$4.9M
Owns and owesPt X
−$20.5M
net assets · Ln 32
Total assetsLn 16$15.2M
LiabilitiesLn 26$35.7M
PeoplePt VI, VII
26
listed · VII A
PaidVII A11
Voting boardVI 1a16
IndependentVI 1b15
2In more detail
Revenue in detailPt VIII
Fees for servicesLn 2g$39.7M
Investment incomeLn 3$107K
Other incomeLn 4–11$145K
Gains on assetsLn 7$63K
Total revenueLn 12$40.0M
Assets in detailPt X, end of year
InvestmentsLn 11–13$3.5M
Land, buildings, equipmentLn 10c$4.8M
Other assetsLn 15$389K
Total assetsLn 16$15.2M
LiabilitiesLn 26$35.7M
Net assetsLn 32−$20.5M
OperationsPt I, VI
EmployeesI 5255
VolunteersI 664
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
InvestmentsLn 11–13$3.4M$3.5M
Land, buildings, equipmentLn 10c$5.3M$4.8M
Total assetsLn 16$19.5M$15.2M
LiabilitiesLn 26$37.1M$35.7M
Net assetsLn 32−$17.6M−$20.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$1.9M$1.6M$327K
Other salaries and wagesLn 7$10.9M$9.0M$1.9M
Pension plan contributionsLn 8$257K$257K$500
Other employee benefitsLn 9$1.3M$1.1M$153K
Payroll taxesLn 10$871K$735K$136K
Management feesLn 11a$1.9M$1.9M
Legal feesLn 11b$214K$214K
Accounting feesLn 11c$73K$73K
Other fees for servicesLn 11g$862K$862K
Advertising and promotionLn 12$283K$250K$32K
Office expensesLn 13$964K$790K$174K
Information technologyLn 14$602K$602K
OccupancyLn 16$563K$443K$120K
TravelLn 17$66K$66K
InterestLn 20$775$775
Depreciation, depletion and amortizationLn 22$1.3M$1.3M
InsuranceLn 23$110K$110K
Other expenses (24a–d)Ln 24$20.6M$20.5M$54K
All other expensesLn 24e$56K$56K$338
Total functional expensesLn 25$42.8M$37.9M$4.9M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 $41.3M$42.5M−$1.2M−$32.1M 990 PDF
FY2023 $37.1M$40.2M−$3.1M−$30.9M 990 PDF
FY2022 $36.9M$39.8M−$2.9M−$27.8M 990 PDF
FY2021 $32.1M$36.5M−$4.5M−$24.9M 990 PDF
FY2020 Viewing $40.0M$42.8M−$2.8M−$20.5M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2020 990 (4 parts)
Part VIII · Statement of revenue $40,001,465 across 5 lines filed
Lines not itemized here account for $2,097 of total revenue; see the IRS return.
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $33,838,110 · Unrelated business $5,911,434$39,749,544
VIII-3 Investment incomeExcluded from tax $43,712$43,712
VIII-7 Net gain or loss on sales of assetsExcluded from tax $63,240$63,240
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Unrelated business $33,741 · Excluded from tax $109,131$142,872
VIII-12 Total revenueRelated to mission $33,838,110 · Unrelated business $5,945,175 · Excluded from tax $218,180$40,001,465
Part IX · Statement of functional expenses $42,808,743 across 19 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $1,566,397 · Management $326,807$1,893,204
IX-7 Other salaries and wagesPrograms $9,036,615 · Management $1,885,362$10,921,977
IX-8 Pension plan contributionsPrograms $256,862 · Management $500$257,362
IX-9 Other employee benefitsPrograms $1,144,806 · Management $152,998$1,297,804
IX-10 Payroll taxesPrograms $734,758 · Management $136,465$871,223
IX-11a Management feesManagement $1,945,353$1,945,353
IX-11b Legal feesPrograms $214,182$214,182
IX-11c Accounting feesManagement $73,315$73,315
IX-11g Other fees for servicesPrograms $861,983$861,983
IX-12 Advertising and promotionPrograms $250,420 · Management $32,473$282,893
IX-13 Office expensesPrograms $790,083 · Management $173,987$964,070
IX-14 Information technologyPrograms $601,611$601,611
IX-16 OccupancyPrograms $443,369 · Management $120,082$563,451
IX-17 TravelPrograms $65,728$65,728
IX-20 InterestPrograms $775$775
IX-22 Depreciation, depletion and amortizationPrograms $1,268,200$1,268,200
IX-23 InsurancePrograms $109,797$109,797
IX-24 Other expenses (24a–d)Programs $20,505,532 · Management $54,316$20,559,848
IX-24e All other expensesPrograms $55,629 · Management $338$55,967
IX-25 Total functional expensesPrograms $37,906,747 · Management $4,901,996 · Fundraising $0$42,808,743
Part X · Balance sheet $15,199,025 assets, 17 lines filed
Asset lines not itemized here account for $729,211; see the IRS return.
X-4 Accounts receivableStart of year $3,211,635$3,021,996
X-9 Prepaid expenses and deferred chargesStart of year $2,715,005$2,798,440
X-10c Land, buildings and equipment, netStart of year $5,329,853$4,787,057
X-11 Publicly traded securitiesStart of year $259,384$319,967
X-12 Other securitiesStart of year $651,443$653,540
X-13 Program-related investmentsStart of year $2,500,000$2,500,000
X-15 Other assetsStart of year $4,133,491$388,814
X-16 Total assetsStart of year $19,491,925$15,199,025
X-17 Accounts payable and accrued expensesStart of year $4,786,500$4,423,767
X-19 Deferred revenueStart of year $1,579$1,579
X-20 Tax-exempt bond liabilitiesStart of year $7,849,682$4,914,215
X-25 Other liabilitiesStart of year $24,488,580$26,353,801
X-26 Total liabilitiesStart of year $37,126,341$35,693,362
X-27 Net assets without donor restrictionsStart of year −$18,238,936−$21,096,546
X-28 Net assets with donor restrictionsStart of year $604,520$602,209
X-32 Total net assets or fund balancesStart of year −$17,634,416−$20,494,337
X-33 Total liabilities and net assetsStart of year $19,491,925$15,199,025
Part XI · Reconciliation of net assets −$20,494,337 net assets at year end
XI-1 Total revenue$40,001,465
XI-2 Total expenses$42,808,743
XI-3 Revenue less expenses−$2,807,278
XI-4 Net assets at start of year−$17,634,416
XI-5 Net unrealized gains (losses) on investments−$354
XI-9 Other changes in net assets−$52,289
XI-10 Net assets at end of year−$20,494,337

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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