Mhm Support Services EIN 20-2553101

Mhm Support Services

EIN  20-2553101 Supporting organization Chesterfield, MO Founded 2004
Form 990 (PDF) Compare with another nonprofit →
Verified accurate 7/3/26 · see original filing: IRS
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Size
$100M+
What they do
Provides centralized administrative, IT, legal, and financial support services to help affiliated tax-exempt hospitals deliver compassionate healthcare.
Leadership
Shannon Sock · EVP, Cso & COO, President · $8.0M
Money in and out
$1.7B revenue, $1.7B expenses
Bottom line
-4% net inflow

Provides centralized administrative, IT, legal, and financial support services to help affiliated tax-exempt hospitals deliver compassionate healthcare. For fiscal year 2024 it reported $1.7B in revenue, $1.7B in expenses, and $-692.2M in net assets.Pt I

Money in and out · FY2024
Total revenue
$1.7B
Pt VIII · Ln 12
Total expenses
$1.7B
Pt IX · Ln 25
Net assets
$-692.2M
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): −$58.2M
Where spending went · Part IX cols B–D
Program services $1.00
Net inflow
-4%
revenue over expenses, this year▲ +44% vs prior filing year
Pass-through gifts
0%
of revenue from contributions▼ -4% vs prior filing year
Program spending
100%
of expenses reach stated programs0% vs prior filing year

Summary of the Filing

Part I · fiscal year 2024 · Form 990
Revenue
$1.7B
FY2024▲ +8%
Expenses
$1.7B
FY2024▲ +5%
Total assets
$764.8M
FY2024▼ -10%
Total liabilities
$1.5B
FY2024▲ +6%
Total revenue
$1.7B
Pt VIII · Ln 12
Total expenses
$1.7B
Pt IX · Ln 25
Net assets
$-692.2M
Pt X · Ln 32
Revenue less expensesPt I · Ln 19−$58.2M
Total assetsPt X · Ln 16$764.8M
Program-expense ratioPt IX · col B100%
Voting members of governing bodyPt I · Ln 33
Independent voting membersPt I · Ln 4pending
Mission & Programs · Part III

Where the work happens

1 program service account for $1.7B of program spending, described in the organization's own filed words · FY2024.
01

MHM support services is organized and at all times is operated as an integral part of the operating hospital members of the controlled group of tax-exempt organizations which share a common parent with MHM support services.

$1.7Bprogram expense

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Identity & Classification

Form 990 Header · IRS Business Master File
Legal nameHdr · item CMhm Support Services
EINHdr · item D20-2553101
Principal addressHdr · item CChesterfield, MO
WebsiteHdr · item Jwww.mercy.net
Year of formationHdr · item L2004
State of legal domicileHdr · item MMO
Exempt statusHdr · item I501(c)(3) · active
NTEE classificationIRS BMFNonprofit
Ruling yearIRS BMFMar 1946

Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a3
Independent voting membersPt VI · Ln 1bpending
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aNo
Family or business relationships among officers/directorsPt VI · Ln 2No

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
EVP, Cso & COO, President
$8,048,004Pt VII · Sec A
President, Mercy Health CEO
$7,558,489Pt VII · Sec A
EVP, Chief Strategy & Technology Officer
$3,235,410Pt VII · Sec A
EVP, Chief Financial Officer
$2,182,852Pt VII · Sec A
Former Key Employee
$2,130,158Pt VII · Sec A
EVP, Chief Operating Officer & President (start 01/2025)
$2,118,418Pt VII · Sec A
President, Primary Care
$1,988,432Pt VII · Sec A
SVP, Chief Growth Officer & President, Population Health
$1,813,387Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Britton James$14,670,072$3,039,972
Swope Jon$8,438,629
James Britton$2,130,158$2,570,286$8,342,589$3,804,440
Shannon Sock$8,048,004$3,118,808$2,434,362$2,422,966
Stephen L Mackin$7,558,489$5,005,266$3,215,797$1,494,690
Wheeler Philip$5,694,303$1,040,864
McQueary MD Fred G$5,494,015$2,056,444
Sock Shannon$4,942,479$2,097,807

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Statement of Revenue

Part VIII
Program service revenue$1.6B · 97%
Other revenue$40.6M · 2%
Program service revenue97%$1.6B
Other revenue2%$40.6M
Contributions & grants$956K
Investment income$3.8M
Total revenueLn 12$1.7B

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $1.00
Program services100%$1.7B
Total functional expensesLn 25$1.7B

Balance Sheet

Part X · end of year
CashLn 1$29.2M
Total assetsLn 16$764.8M
Total liabilitiesLn 26$1.5B
Total net assetsLn 32$-692.2M
Months of cash on handcomputed0.2

Financial Metrics

Form 990 · FY2024 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $29.2M · Operating expenses/yr $1.7B
0.2 months
Where the money goes
Program services
Program services $1.7B · Total expenses $1.7B
100%
Management & General
Management & general $0 · Total expenses $1.7B
0%
Fundraising
Fundraising $0 · Total expenses $1.7B
0%
Cost to raise $1
Fundraising expense (3-yr avg) $0 · Solicited contributions (3-yr avg) $803K
Solicited contributions below reporting floor
Where the money comes from
Contribution dependence
Contributions & grants $956K · Total revenue $1.7B
0%
Government reliance
Government grants $0 · Total revenue $1.7B
0%
Earned-income share
Program service revenue $1.6B · Total revenue $1.7B
97%
Investment reliance
Investment income $3.8M · Total revenue $1.7B
0%
Program self-sufficiency
Program service revenue $1.6B · Total expenses $1.7B
94%
Growth & trend
Revenue growth (YoY)
This year $1.7B · Prior year $1.5B
+8%
Revenue CAGR
FY2019 $1.0B · FY2024 $1.7B
+10%
Net-asset trend (YoY)
End of year $-692.2M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $1.7B · Expenses $1.7B
-4%
Liabilities-to-Assets
Total liabilities — · Total assets $764.8M
Net-asset ratio
Net assets $-692.2M · Total assets $764.8M
-91%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) $0 · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $764.8M
0%
People & payroll
Highest Reported Total Compensation
Individual Shannon Sock · Reported title EVP, CSO & COO, President · Highest reported compensation $8.0M · Total expenses $1.7B
0%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $573.7M · Total expenses $1.7B
33%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 100%
Revenue growth 8%

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Grants

Schedule I · received and paid
Grants received · FY2024
Rx FoundationFY2024$300K
Mercy HealthFY2024$213K
Total grants receivedfrom 5 funders$1.0M
See all 5 funders →
Grants paid · 313 grants · $8.1M · 2019–2024
Lindenwood Education SystemMO · FY2024$100,000
Cooper Anthony Child Advocacy CenterAR · FY2024$55,000
Mercy Ministries of LaredoTX · FY2024$53,335
Heartland Forward INCAR · FY2024$50,000
Unitemized GrantFY2024$39,500
Free Store Ministry INCMO · FY2024$30,000
Casa De MisericordiaTX · FY2024$30,000
Watered GardensMO · FY2024$25,000
Our Neighbors Cupboard INCOK · FY2024$25,000
Life Change SwmoMO · FY2024$23,000
See all 313 grants →

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Filings & Schedule Manifest

Part IV
III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
FY2024$1.5B revenue · ⤓ 990 PDF
FY2023$1.4B revenue · ⤓ 990 PDF
FY2022$1.2B revenue · ⤓ 990 PDF
FY2021$1.3B revenue · ⤓ 990 PDF
FY2020$1.0B revenue · ⤓ 990 PDF

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
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