To ensure everyone's choice to lead fulfilling lives as they age.

501(c)(3) charity; gifts are tax-deductible.
94¢ of each $1 spent went to programs.
Run by 481 volunteers and 639 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $3.9M a year · 3% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
94%
of spending
Looks good: 94% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.8M
to officers and key staff · 1% of spending
Looks good: pay to officers and key staff is 1% of spending; 15% or less.
Pt VII · Sec A
3 mo
of spending, in cash
Fine: 2.8 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
2
named funders · $8K
Fine: 2 funders name it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$40.9M
50% of total assets
Looks good: liabilities are 50% of assets; 50% or less.
Pt X · Ln 26
Independent board members
16
of 16 voting members
Looks good: 16 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$142.6M
+7% vs prior year
Spent
$138.4M
To programs
94%
Net assets
$40.5M
By yearFY2020–FY2025
Revenue
$142.6M
FY2025▲ +7%
Tap a bar for its year
Revenue by fiscal year
FY2020$97.9M
FY2021$97.5M
FY2022$107.9M
FY2023$114.3M
FY2024$133.8M
FY2025$142.6M
Expenses
$138.4M
FY2025▲ +8%
Tap a bar for its year
Expenses by fiscal year
FY2020$97.5M
FY2021$93.0M
FY2022$101.0M
FY2023$112.6M
FY2024$128.1M
FY2025$138.4M
Net assets
$40.5M
FY2025▲ +12%
Tap a bar for its year
Net assets by fiscal year
FY2020$17.1M
FY2021$21.7M
FY2022$28.5M
FY2023$30.3M
FY2024$36.2M
FY2025$40.5M

From the FY2025 Form 990 (year ending June 2025) · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Mar 1975.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

94 cents of each dollar spent went to programs.

Program services 94% · $130.2M Management & general 6% · $7.8M Fundraising 0% · $488K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

26 people listed on the 990; $1.8M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
Chief Executive Officer
$313,848Pt VII · Sec A
Chief Operations Officer
$224,730Pt VII · Sec A
Chief Financial Officer
$223,503Pt VII · Sec A
Chief Strategy Officer
$192,380Pt VII · Sec A
Chief Human Resource Officer
$177,699Pt VII · Sec A
Director of Fiscal & Revenue Operations
$135,100Pt VII · Sec A
Director of Clinical Support Services
$134,933Pt VII · Sec A
Director of Contract Management
$130,947Pt VII · Sec A

Joan F Hatem-Roy’s $314K as Chief Executive Officer is at the 31st percentile of top reported officer pay among 249 $100M+ human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Joan F Hatem-Roy$313,848$287,852$276,705$227,974$230,492$191,854
Tammy a O'Donnell$223,503$218,286$225,146$178,993$172,971$145,739
Christine Tardiff$224,730—————
Christine M Tardiff—$214,603$200,577$156,103$152,287$133,439
Jennifer Raymond$192,380—————
Jennifer R Raymond—$184,824$174,448$134,411$130,598—
Shelley Desimone$177,699—————
Deborah R Crooke—$169,367$159,900$138,298$134,932—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Agespan INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Creates programs and opportunities to serve the elderly.

Questions for Agespan INC

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Your first name shows with your question. Agespan INC answers here, for everyone.

Provided by the organization

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3 programs · $50.1M · in their own filed words · FY2024
01

Senior care options (sco) is a voluntary medicare advantage health plan that combines medicare and masshealth benefits. Senior care options is a comprehensive health plan that covers all of the services normally paid for through medicare and masshealth.

$19.7Mprogram expense
02

Choices

The community choice program allows older adults who are on masshealth to receive expanded care at home, which can delay or prevent imminent placement in a long-term care facility. Eligibility for the community choice program is based on the following criteria - age 60 or older; approved for masshealth standard benefits; meet the…

$18.3Mprogram expense
03

Ecop

The enhanced community options program (ecop) is designed to serve frail elders living in the community who are at risk of nursing home placement due to functional or cognitive impairment. To qualify, the person must be 60 or older, and those under age 60 may be eligible with a documentation of alzheimer's disease or a related dementia…

$12.2Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 2 funders$8K
Grants paid · 89 grants · $3.7M · 2019–2024
Unitemized GrantFY2024$388,418
Unitemized GrantFY2024$349,516
Northeast Legal Aid INCMA · FY2024$101,909
Unitemized GrantFY2024$46,755
Unitemized GrantFY2024$32,037
Ruths House INCMA · FY2024$20,000
Lawrence Council on AgingFY2024$15,840
Middleton Council on AgingFY2024$11,667
Emmaus INCMA · FY2024$10,050
Peabody CoaFY2024$9,167
Salem CoaFY2024$9,166
Marblehead CoaFY2024$8,333
Northeast Legal Aid INCMA · FY2023$296,120
Unitemized GrantFY2023$282,676
Unitemized GrantFY2023$231,212
See all 89 grants →

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$142.6M
Ln 12
Gifts and grantsLn 1h$81.1M
Fees for servicesLn 2g$60.6M
Investment incomeLn 3$976K
Money outPt IX
$138.4M
Ln 25
Programscol B$130.2M
Managementcol C$7.8M
Fundraisingcol D$488K
Owns and owesPt X
$40.5M
net assets · Ln 32
Cash and savingsLn 1–2$32.7M
Total assetsLn 16$81.4M
LiabilitiesLn 26$40.9M
PeoplePt VI, VII
26
listed · VII A
PaidVII A10
Voting boardVI 1a16
IndependentVI 1b16
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$81.1M
Government grantsLn 1e$78.9M
Noncash giftsLn 1g$135K
Fundraising eventsLn 1c$55K
Fees for servicesLn 2g$60.6M
Investment incomeLn 3$976K
Other incomeLn 4–11$28K
Gains on assetsLn 7$267K
Total revenueLn 12$142.6M
Assets in detailPt X, end of year
CashLn 1$19.5M
SavingsLn 2$13.2M
Cash and savings togetherLn 1–2$32.7M
InvestmentsLn 11–13$805K
Land, buildings, equipmentLn 10c$1.1M
Other assetsLn 15$14.9M
Total assetsLn 16$81.4M
LiabilitiesLn 26$40.9M
Net assetsLn 32$40.5M
OperationsPt I, VI
EmployeesI 5639
VolunteersI 6481
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$27.1M$32.7M
InvestmentsLn 11–13$736K$805K
Land, buildings, equipmentLn 10c$180K$1.1M
Total assetsLn 16$65.5M$81.4M
LiabilitiesLn 26$29.3M$40.9M
Net assetsLn 32$36.2M$40.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$312K$312K
Grants to domestic individualsLn 2$817K$817K
Pay of current officers, directors and key staffLn 5$1.2M$988K$159K$12K
Other salaries and wagesLn 7$32.7M$28.1M$4.3M$333K
Pension plan contributionsLn 8$952K$751K$190K$11K
Other employee benefitsLn 9$5.0M$4.3M$652K$50K
Payroll taxesLn 10$2.3M$2.0M$299K$24K
Legal feesLn 11b$142K$134K$8K
Accounting feesLn 11c$93K$93K
Investment management feesLn 11f$40K$40K
Other fees for servicesLn 11g$82.6M$82.5M$89K$674
Advertising and promotionLn 12$140K$88K$28K$24K
Office expensesLn 13$852K$637K$211K$4K
Information technologyLn 14$1.4M$303K$1.1M$3K
OccupancyLn 16$1.8M$1.6M$240K
TravelLn 17$977K$967K$8K$1K
Conferences, conventions and meetingsLn 19$183K$133K$47K$3K
Depreciation, depletion and amortizationLn 22$80K$80K
InsuranceLn 23$155K$119K$34K$1K
Other expenses (24a–d)Ln 24$6.5M$6.4M$28K$19K
All other expensesLn 24e$103K$18K$84K$1K
Total functional expensesLn 25$138.4M$130.2M$7.8M$488K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $142.6M$138.4M$4.2M$40.5M 990 PDF
FY2024 $133.8M$128.1M$5.7M$36.2M 990 PDF
FY2023 $114.3M$112.6M$1.7M$30.3M 990 PDF
FY2022 $107.9M$101.0M$6.9M$28.5M 990 PDF
FY2021 $97.5M$93.0M$4.5M$21.7M 990 PDF
FY2020 $97.9M$97.5M$395K$17.1M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2025 990 (6 parts)
Part I · Summary $142,633,842 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $78,681,191$81,063,400
I-9 Program service revenuePrior year $54,489,357$60,566,282
I-10 Investment incomePrior year $623,826$976,353
I-11 Other revenuePrior year $1,609$27,807
I-12 Total revenuePrior year $133,795,983$142,633,842
I-13 Grants and similar amounts paidPrior year $958,968$1,128,474
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $39,097,079$42,163,922
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $88,016,022$95,113,337
I-18 Total expensesPrior year $128,072,069$138,405,733
I-19 Revenue less expensesPrior year $5,723,914$4,228,109
Part VI · Governance 16 of 16 board members independent, no flags
VI-1a Voting members of the governing body16
VI-1b Independent voting members16
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $142,633,842 across 11 lines filed
Lines not itemized here account for $20,641 of total revenue; see the IRS return.
VIII-1c Fundraising events$55,160
VIII-1e Government grants$78,938,772
VIII-1f All other contributions, gifts and grants$2,069,468
VIII-1g Noncash contributions (included above)$134,877
VIII-1h Total contributions, gifts and grants$81,063,400
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $60,566,282$60,566,282
VIII-3 Investment incomeExcluded from tax $709,099$709,099
VIII-6 Net rental income or lossExcluded from tax $4,000$4,000
VIII-7 Net gain or loss on sales of assetsExcluded from tax $267,254$267,254
VIII-8 Net income from fundraising eventsExcluded from tax $3,166$3,166
VIII-12 Total revenueRelated to mission $60,566,282 · Unrelated business $0 · Excluded from tax $1,004,160$142,633,842
Part IX · Statement of functional expenses $138,405,733 across 21 lines filed
IX-1 Grants to domestic organizationsPrograms $311,598$311,598
IX-2 Grants to domestic individualsPrograms $816,876$816,876
IX-5 Pay of current officers, directors and key staffPrograms $987,776 · Management $158,771 · Fundraising $11,935$1,158,482
IX-7 Other salaries and wagesPrograms $28,060,464 · Management $4,336,111 · Fundraising $333,081$32,729,656
IX-8 Pension plan contributionsPrograms $750,739 · Management $189,967 · Fundraising $11,466$952,172
IX-9 Other employee benefitsPrograms $4,275,683 · Management $652,316 · Fundraising $50,351$4,978,350
IX-10 Payroll taxesPrograms $2,021,788 · Management $299,493 · Fundraising $23,981$2,345,262
IX-11b Legal feesPrograms $134,397 · Management $7,908$142,305
IX-11c Accounting feesManagement $93,114$93,114
IX-11f Investment management feesManagement $39,651$39,651
IX-11g Other fees for servicesPrograms $82,527,539 · Management $88,767 · Fundraising $674$82,616,980
IX-12 Advertising and promotionPrograms $87,912 · Management $27,922 · Fundraising $24,495$140,329
IX-13 Office expensesPrograms $636,973 · Management $211,178 · Fundraising $3,551$851,702
IX-14 Information technologyPrograms $303,118 · Management $1,125,761 · Fundraising $3,226$1,432,105
IX-16 OccupancyPrograms $1,588,524 · Management $239,924$1,828,448
IX-17 TravelPrograms $967,156 · Management $8,383 · Fundraising $1,224$976,763
IX-19 Conferences, conventions and meetingsPrograms $133,054 · Management $47,471 · Fundraising $2,823$183,348
IX-22 Depreciation, depletion and amortizationManagement $79,743$79,743
IX-23 InsurancePrograms $119,348 · Management $34,095 · Fundraising $1,179$154,622
IX-24 Other expenses (24a–d)Programs $6,424,244 · Management $28,404 · Fundraising $18,823$6,471,471
IX-24e All other expensesPrograms $17,743 · Management $83,582 · Fundraising $1,431$102,756
IX-25 Total functional expensesPrograms $130,164,932 · Management $7,752,561 · Fundraising $488,240$138,405,733
Part X · Balance sheet $81,418,541 assets, 17 lines filed
X-1 Cash, non-interest-bearingStart of year $14,524,978$19,502,499
X-2 Savings and temporary cash investmentsStart of year $12,588,577$13,211,308
X-4 Accounts receivableStart of year $30,804,841$31,645,853
X-8 Inventories for sale or useStart of year $110$110
X-9 Prepaid expenses and deferred chargesStart of year $199,565$276,820
X-10c Land, buildings and equipment, netStart of year $179,534$1,119,230
X-11 Publicly traded securitiesStart of year $736,152$805,269
X-15 Other assetsStart of year $6,435,688$14,857,452
X-16 Total assetsStart of year $65,469,445$81,418,541
X-17 Accounts payable and accrued expensesStart of year $21,135,982$24,264,676
X-19 Deferred revenueStart of year $1,215,072$1,124,307
X-25 Other liabilitiesStart of year $6,427,285$15,062,646
X-26 Total liabilitiesStart of year $29,257,485$40,947,368
X-27 Net assets without donor restrictionsStart of year $36,051,418$40,297,351
X-28 Net assets with donor restrictionsStart of year $160,542$173,822
X-32 Total net assets or fund balancesStart of year $36,211,960$40,471,173
X-33 Total liabilities and net assetsStart of year $65,469,445$81,418,541
Part XI · Reconciliation of net assets $40,471,173 net assets at year end
XI-1 Total revenue$142,633,842
XI-2 Total expenses$138,405,733
XI-3 Revenue less expenses$4,228,109
XI-4 Net assets at start of year$36,211,960
XI-5 Net unrealized gains (losses) on investments$31,104
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$40,471,173

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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