Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Aug 2002.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
73 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
Something off? Claim to add context
Who runs it and what they're paid
16 people listed on the 990; $169K paid to officers and key staff.
Shannan French’s $154K as Executive Director is at the 21st percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 3 named individuals · Part VII
| Name | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Shannan French | $154,028 | $164,466 | — | $104,196 | $102,154 | $81,031 |
| Shannon French | — | — | $108,939 | — | — | — |
| Madeleine Hawn | — | — | — | $37,981 | $66,478 | $97,006 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
See Services by Design DBA Caring Solutions executive salaries →Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aNo
Programs and updates
Supports children and adults with disabilities through community-based living services.
Questions for Services by Design DBA Caring Solutions
Your first name shows with your question. Services by Design DBA Caring Solutions answers here, for everyone.
Individualized Supported Living (isl)
This program is designed to provide 24 hour support to clients within their own residence.
Shared Living
This program is designed to provide support to clients through the following methods: companion - staff lives with client host - client lives with the staff in the family home
Family Support
This is an advanced support program for clients needing more care. This program includes providing respite at valentine place.
Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2021 990, line by line.
Download 990
| Line | Start FY21 | End FY21 |
|---|---|---|
| Cash and savingsLn 1–2 | $1.5M | $1.5M |
| Land, buildings, equipmentLn 10c | $790K | $693K |
| Total assetsLn 16 | $3.4M | $3.7M |
| LiabilitiesLn 26 | $662K | $730K |
| Net assetsLn 32 | $2.7M | $2.9M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Pay of current officers, directors and key staffLn 5 | $169K | $114K | $51K | $3K |
| Other salaries and wagesLn 7 | $6.3M | $4.3M | $1.9M | $122K |
| Other employee benefitsLn 9 | $558K | $377K | $170K | $10K |
| Payroll taxesLn 10 | $508K | $345K | $152K | $10K |
| Accounting feesLn 11c | $67K | $35K | $6K | $25K |
| Other fees for servicesLn 11g | $74K | $39K | $7K | $28K |
| Office expensesLn 13 | $37K | $32K | $5K | $573 |
| Information technologyLn 14 | $91K | $48K | $8K | $36K |
| OccupancyLn 16 | $148K | $124K | $22K | $2K |
| InterestLn 20 | $6K | $6K | ||
| Depreciation, depletion and amortizationLn 22 | $65K | $60K | $5K | $455 |
| InsuranceLn 23 | $320K | $268K | $47K | $5K |
| Other expenses (24a–d)Ln 24 | $1.6M | $1.6M | $82K | $13 |
| All other expensesLn 24e | $212K | $177K | $23K | $12K |
| Total functional expensesLn 25 | $10.2M | $7.4M | $2.5M | $255K |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2025 LatestFiled with the IRS Aug 27, 2026 | $16.9M | $15.6M | $1.3M | $8.9M | 990 PDF |
| FY2024Filed with the IRS Aug 19, 2025 | $16.8M | $15.0M | $1.8M | $7.6M | 990 PDF |
| FY2023Filed with the IRS Nov 13, 2024 | $15.1M | $13.1M | $2.0M | $5.8M | 990 PDF |
| FY2022Filed with the IRS Nov 9, 2023 | $12.4M | $11.5M | $942K | $3.8M | 990 PDF |
| FY2021 ViewingFiled with the IRS Nov 15, 2022 | $10.2M | $10.2M | $66K | $2.9M | 990 PDF |
| FY2020Filed with the IRS Nov 15, 2021 | $11.7M | $10.6M | $1.1M | $2.7M | 990 PDF |
Schedules filed Part IV
See the full FY2021 990 (6 parts)
Part I · Summary $10,246,467 revenue, 12 lines filed
Part VI · Governance 14 of 14 board members independent, 1 to look at
Part VIII · Statement of revenue $10,246,467 across 10 lines filed
Part IX · Statement of functional expenses $10,180,251 across 14 lines filed
Part X · Balance sheet $3,659,440 assets, 15 lines filed
Part XI · Reconciliation of net assets $2,929,309 net assets at year end
Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File
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